silbaco Premium Member join:2009-08-03 USA |
silbaco
Premium Member
2014-Mar-20 2:25 pm
WowI am pretty sure they are still actively expanding their service area so that might be part of the reason they are showing gains in subscribers. | |
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Re: WowThey are. They're busy in Ohio expanding the reach they had before- including in the Columbus and Cleveland areas. | |
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Re: WowTBBroadband, What does it take to get WOW into our area? I live in Galena OH which is a time warner cable area and they refuse to run internet and only provide digital cable finally this year(house built 1993).
I would love for WOW to come but fear there might be legal agreements why they wouldnt be allowed in? | |
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to TBBroadband
WOW picked up the old Knology territory in 2012 and that likely counted as picking up TV subscribers last year. | |
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Jim Gurd Premium Member join:2000-07-08 Livonia, MI |
Jim Gurd
Premium Member
2014-Mar-20 2:31 pm
WOWWOW is great. Both their service and their customer service are fantastic. I signed up for a package with TV and internet and the prices were locked in for almost 2 years. They are orders of magnitude better than Comcast. | |
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SameSame
Anon
2014-Mar-20 2:58 pm
Re: WOW | |
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Datdude
Anon
2014-Mar-20 4:12 pm
Re: WOWExactly. Comcast added over 10x the video subscribers that WOW did in Q4. If anything THEY are bucking the trend. | |
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The thing about WOWis that their speed tiers suck compared to most of the industry, especially upload speeds. I'm thinking about cancelling for that reason. | |
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mogamer join:2011-04-20 Royal Oak, MI |
Customer ServiceI've had great customer service with WOW. They only have two tiers, so less confusion on what and where a channel is available. The only problem I have with them is that they are so behind the curve on internet speeds for the price you pay. For $52, they should be offering something like 25/5 instead of 15/2. | |
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Re: Customer ServiceI like their customer service as well, but I'm not impressed with their slower than average speeds, plus they charge too much for those speeds, and when they drop a channel here and there, they pass on the savings to the customer by raising rates and contend that they're only doing it to add more channels and services. | |
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chip89 Premium Member join:2012-07-05 Columbia Station, OH |
chip89
Premium Member
2014-Mar-20 5:35 pm
Number 1 reasonNumber 1 reason is WOW actually Helps customers unlike TWC Everything is better from the Boxes to the People. When I had to leave WOW because I moved I did't like it. I was Very happy when I moved & get Wow again. | |
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dvd536as Mr. Pink as they come Premium Member join:2001-04-27 Phoenix, AZ |
dvd536
Premium Member
2014-Mar-20 7:04 pm
JD powerwhat a joke they are. just like BBB awards, they can be bought. | |
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tmcb82 Premium Member join:2002-04-16 Hilliard, OH
1 recommendation |
tmcb82
Premium Member
2014-Mar-20 10:43 pm
Wow!I've had them for about 2 years and their rates are MUCH better than Time Warner and their support is much more helpful! They are the best cable company I've had and wouldn't switch! | |
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HoHumWOW
Anon
2014-Mar-22 7:56 am
Re: Wow!If Comcast would loose the caps, I would dump WOW like a hot potato. | |
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Gumper
Anon
2014-Mar-24 12:41 am
Great hereHave no view on the subscriber issue, but I switched to WOW after the final straw with horrid Comcast service. WOW providing 40/10 for $40 monthly. Rock solid and little jitter. WOW took over Knology in TN and has a thoroughly provisioned network to work with.
Their customer service is awesome. | |
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