Want To Wiggle Out Of Your Sprint Contract? You have until January 31 to do so... Tipped by Romney2012 
Once again, Sprint is making substantive enough changes to user contracts that users should be able to wiggle out of their long-term contracts without having to pay early termination fees (ETFs). Sprint increased two different fees in January for their wireless plans. The Federal USF fee (actually a government mandated charge) has increased from $1.35 to $1.54 per line. Sprint also increased their "Regulatory Charge" (a fee that's simply below the line price gouging dressed up to sound like a government mandated charge) from twenty to forty cents per line. Sprint's definitions of the charges are here, and might prove useful should you want to call Sprint customer support and debate your way out of your contract. The Consumerist also has a nice guide of precisely what to say to support.
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 | | . Just let us know when a company besides Sprint makes substantive enough changes to get out of a contract.
Thanks,
Bye. | |
|  PhoenixDown-- Wants FIOSPremium
join:2003-06-08
Fresh Meadows, NY
kudos:1 | FUSF is not good enough reason You agreed to pay for FUSF and the FCC sets the rate, not Sprint. You'll just sound like an idiot if you try that one.
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~ Insert a Funny Sig Here ~ | |
|  |  kapilThe Kapil
join:2000-04-26
Chicago, IL | Re: FUSF is not good enough reason said by PhoenixDown:You agreed to pay for FUSF and the FCC sets the rate, not Sprint. You'll just sound like an idiot if you try that one. The USF is supposed to be funded by the providers. The FCC does not mandate that this charge be passed on to consumers. The FCC has merely not made a ruling on how legitimate, or not, the practice of recovering the USF contribution by charging a fee to the end customers is...and the providers will keep doing it unless the FCC stops them.
FWIW, the USF "fee" most of us pay does not equal the total contribution the providers make to the fund, merely a portion of it is "recovered"...so, take solace in the fact that they could be fucking us more than they currently are.
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»www.VoIPTrunk.com | |
| |  CT3
@comcast.net | said by PhoenixDown:You agreed to pay for FUSF and the FCC sets the rate, not Sprint. You'll just sound like an idiot if you try that one. And none of that matters if you have a legitimate reason for leaving them, like say you cannot use the cellphone in your primary residence or work area due to LACKING SIGNAL.
In this case you simply fill out a FCC complaint form, after you cancel and they bill you, saying just that. Then cellphone company X, will have a customer service suck up, I mean specialist, call you and ask what needs to be done to make that go away. You just tell them remove the fees and it will be done that very minute with a have a nice day. | |
| | | | | Re: FUSF is not good enough reason point to the form/website u'd fill this out. | |
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|  tobyTroy Mcclure
join:2001-11-13
Seattle, WA
 ·OlyPen, Inc.
·CenturyLink
| said by PhoenixDown:You agreed to pay for FUSF and the FCC sets the rate, not Sprint. You'll just sound like an idiot if you try that one. You are their dream customer of fees and charges. | |
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1 edit | NO the above guy doesn't get that ANY change in a contract is a breach of contract NO MATTER if i say you agree to pay an idiot tax
and it starts at 5$
tomorrow its going to be 10$ and i do not tell you untill tomorrow and after you start said contract
that change of price is a change legally in the contract.
YOU can do two things with breaches of contract that have terms.
UNLESS i say that aeach day i increase my idiot tax 5$ and you agree in a contract that states that its a BREACH
lawsuits
leave contract with no possible penalty. | |
| | PhoenixDown-- Wants FIOSPremium
join:2003-06-08
Fresh Meadows, NY
kudos:1 | Re: NO Read your contract, it states that you will pay USF as set forth by th FCC. It doesn't specify the rate, only that you agree to pay the charge. It stands up.
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| | |  SLDPremium
join:2002-04-17
San Francisco, CA | Re: NO No contract will hold up that says that you are bound to pay an unspecified dollar amount for a fee. Because if that were legal, you'd be able to write in unspecified fees and raise them at will. Then the other party would have no recourse. | |
| | |  NOVA_GuyObamaCare Kills AmericansPremium
join:2002-03-05 | When dollar amounts in contracts change without the agreement of all parties to a contract, my understanding is that said contract has been breached.
Take my thoughts at face value, as I'm not a lawyer... but have slept in some pretty nice Holiday Inn Express hotels in the past. 
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To all liberals: I am NOT one of your parents, so get the heck out of my wallet. It's time for you to grow up and take some personal responsibility for taking care of yourselves, which means not relying on the government to give it all to you. | |
| | | | | | Re: NO i have been informed ( in Canada BY three separate lawyers )
that any CHANGE in what and how a current contract is invalidates it and is a breach of the party initiating said breach.
THIS may be as the one poster says in the USA and it may also be that if you agree to pay fees that will rise you could ( NOT IN CANADA ) be liable for them and not as a breach.
THIS is why in Canada there is a class action lawsuit about the BCE changes to unlimited internet based on 3 year contracts
WHY offer a 3 year unlimited knowing you can't deliver it ( which could even be another type of class actionable suit against them called "MISREPRESENTATION" ). I would argue the misrepresentation is a lot easier to prove as all we have to do is get 4 bell users to bring in there taped phone calls of BCE employees lying as the almost always do 90% of the time. | |
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| kapilThe Kapil
join:2000-04-26
Chicago, IL | Why Bother I'll grant that Sprint is not for everyone, but their products, service and support are best in class.
If you're a Sprint user, and leave for a $0.20 increase...where are you going to go? The perpetual clusterfuck that is T-Mo? The band of robbers and price gougers at Verizon Wireless...or the Satan Disciples at AT&T?
I'm not saying I condone the nickle-and-dime route to a profitable corporate existence....just pointing out that the grass is considerably less green on the other side.
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»www.VoIPTrunk.com | |
| |  espaethDigital PlumberPremium,MVM
join:2001-04-21
Minneapolis, MN
kudos:2
 ·Clear Wireless
| Re: Why Bother said by kapil:If you're a Sprint user, and leave for a $0.20 increase...where are you going to go? Of the folks I personally know who are canceling, all of them are leaving to get an iPhone.
It's difficult to fight trendy. Even though ATT has more coverage holes than Verizon or Sprint here in the Minneapolis area, and their bills are going up by a significant percentage over their old Sprint plans, people are still changing because of the iPhone. | |
| | | | | | |  HarleyYacYacoPremium
join:2001-10-13
Allendale, NJ
kudos:1 | Re: Why Bother Agreed.. but I did it anyway!!  for my son
s Iphone | |
| | | | | | | | | | | HarleyYacYacoPremium
join:2001-10-13
Allendale, NJ
kudos:1 | Re: Why Bother Thx | |
| | | | | | | | interesting cause I have a iPhone and with AT&T and have never had a problem other then with my Blackberry that I cancelled but was still charged the data plan fee on.... One simple call that took less then 5 minutes resolved that problem.. I only had 1 drop call but it was actually my brother-in-laws Blackberry on T-Mobile that dropped it.. I am around people that smoke all the time and took in my phone because of a hairline crack and they replaced it with no problems they just stuck a light in the bottom connector and the headphone jack to check for water damage...
Now back when I had sprint and a Palm Treo had nothing but problems went for a entire week where I had no service and then once service started working again then voicemail and data stopped working... Calls to sprint were not helpful since took them over 4 hours just to find my account.. Then again this was right after the Sprint & Nextel merger and they had 3 different billing systems.... Sprints old billing system, Nextels old billing system and then a new hybrid billing system well I guess I was in the new hybrid billing system that guess only 1 person in the entire company had access to...
Glad to have washed my hands of Sprint... | |
| | | | | | | fiberguyMy views are my own.Premium
join:2005-05-20
kudos:3 | Re: Why Bother Ummmm.. you're being a little dramatic there.. no, you're being way dramatic.
I too was part of the combined billing for a while when I had both Nextel and Sprint service.. everytime I called in I was promtly transferred to the DEPARTMENT that handled that.. while it was a little frustrating, that's part of a merger. I believe Sprint did try to get these problems corrected, and did. There was more than 1 person that had access to the billing system..
Now, you talk about your Palm Treo, specifically. Does anyone ever stop to think, or remember, that hardware is half the battle?
Everyone is going to have different experiences with their service with several factors working for and against them. The phone you use, the area you are in, etc. I've had people on the ATT network stand right next to me and get no signal while i was at 5 bars... kinda makes me think that their handset was teh cause of the problem since we're both on the same tower, huh? 
Sprint has provided, to me at least, the best call integrity of any of the providers. For me, Sprint works. They have the best rate plans of any post - paid service provider I've used.. I've opted for the Simply Everything plan for $99 and it works for me.
People have every right to choose what they want and I support that.. just be a little more honest about the why and why-nots of service, and educated about the service you use and why it can or can't work for you.. and YES, the device has a lot to do with it.. any of the older palm devices I've ever used in the past, in my opinion, were crap.
I believe that Sprint did a good thing by hiring Dan H to head the company.. the man has done a great job to turnt he company around post Nextel and it's giving other providers a run.
The ONLY thing holding AT&T together is the iPhone and that's about to change.. both Verizon and ATT are taking advantage of Sprint's loss of customers and are doing really incredible idiot things by raising rates, fees, etc. thinking that they can rape and pillage Sprint's customer base. With att about to loose the iPhone and Verizon's continue "hammer the customer" tactics, I belive this will ultimately be a good year for Sprint in the long run.
This "get out of your contract" for a few pennies difference in the rates is a little ridiculous if you ask me.. but, while I agree that it's a valid argument, I still believe that any hardware ETF fee's should still apply to the customer. The change in rate is enough to say "Hey, I didn't agree to that" and stop paying the monthly.. but the customer still purchased hardware and was subsidized for it and shuold have to pay the ETF fee for the hardware, at least. | |
| | | | | | | | | | Re: Why Bother said by fiberguy:Ummmm.. you're being a little dramatic there.. no, you're being way dramatic. I too was part of the combined billing for a while when I had both Nextel and Sprint service.. everytime I called in I was promtly transferred to the DEPARTMENT that handled that.. while it was a little frustrating, that's part of a merger. I believe Sprint did try to get these problems corrected, and did. There was more than 1 person that had access to the billing system.. Now, you talk about your Palm Treo, specifically. Does anyone ever stop to think, or remember, that hardware is half the battle? Everyone is going to have different experiences with their service with several factors working for and against them. The phone you use, the area you are in, etc. I've had people on the ATT network stand right next to me and get no signal while i was at 5 bars... kinda makes me think that their handset was teh cause of the problem since we're both on the same tower, huh? Sprint has provided, to me at least, the best call integrity of any of the providers. For me, Sprint works. They have the best rate plans of any post - paid service provider I've used.. I've opted for the Simply Everything plan for $99 and it works for me. People have every right to choose what they want and I support that.. just be a little more honest about the why and why-nots of service, and educated about the service you use and why it can or can't work for you.. and YES, the device has a lot to do with it.. any of the older palm devices I've ever used in the past, in my opinion, were crap. I believe that Sprint did a good thing by hiring Dan H to head the company.. the man has done a great job to turnt he company around post Nextel and it's giving other providers a run. The ONLY thing holding AT&T together is the iPhone and that's about to change.. both Verizon and ATT are taking advantage of Sprint's loss of customers and are doing really incredible idiot things by raising rates, fees, etc. thinking that they can rape and pillage Sprint's customer base. With att about to loose the iPhone and Verizon's continue "hammer the customer" tactics, I belive this will ultimately be a good year for Sprint in the long run. This "get out of your contract" for a few pennies difference in the rates is a little ridiculous if you ask me.. but, while I agree that it's a valid argument, I still believe that any hardware ETF fee's should still apply to the customer. The change in rate is enough to say "Hey, I didn't agree to that" and stop paying the monthly.. but the customer still purchased hardware and was subsidized for it and shuold have to pay the ETF fee for the hardware, at least. Well you were lucky to get right through... and nope not being dramatic I was literally on the phone waiting to talk to someone I still even have the recording of the call and the entire call was 4 hours 13 minutes and 29 seconds.
But yes I understand that its a combo of the phone and the carrier but my problem was not resolved and I ended up switching to verizon and again using the same Palm Treo with no problems at all....
>I believe that Spring did a good thing by hiring Dan H to head the company.. the man has done a great job to turnt he company around post Nextel and it's giving other providers a run.
Ya he is great hence why Sprint is still rated worst in customer satisfaction | |
| | | | | | | | | fiberguyMy views are my own.Premium
join:2005-05-20
kudos:3 | Re: Why Bother Worst rated in "customer" satisfaction...
I can tell you honestly, I could care less about "customer satisfaction" surveys... they mean squat, really... We can go into what satisfies a customer and what doesn't and how people's personal feelings go way beyond reasonable when rating a company... but that would take too long and fill up an entire disk farm here..
But, it's rpetty clear, even here, that when you bring up an issue, a very specific issue, people tend to go WAY further into situations than they shuold.. customers tend to expect FAR more than they should.. they can hate Sprint, be on thier way out the door to another carrier and when surveyed will do anythign they can to slam the provider. However, they haven't had a chance to deal with the next carrier yet... they all suck.. who is just the least suckiest of all carriers is the question..
Take you for example.. sorry to say, Palm still doesnt' have a good track record for phones.. and, like many of the free phones people take, you know, those no name flips you get for signing up for two years, pay nothing for the phone deals.. they take the worst piece of equipment and expect them to work with out flaws.. guess what.. you get what you pay for... and then they complain the service or call quality sucks.. so on and so on..
like I said, I couold go on in the psychology as to why surveys are BS, are not accurate, and don't give you anywhere near the true and proper feeling of the customer.. some people will rate a carrier bad becuase they had a billing problem once and had to spend 30 minutes on the phone to get it sorted out.. the customer thinks and sees it clearly, but they forget that the CSRs have to deal with millions of people and need time to look into a situation they've not yet seen, while the customer had, themselves, hours to look into it already.. so for that, they thinkt he provider is garbage.
if a customer rates the service the way it works, their hardware choice honestly, and YES, includes the way they are treated on the phone.. then I'd believe these surveys more and more.. but for now, I'd rather take a 5th graders take on the company before a "customer satisfaction poll"... how many times do you see people, here, say "X company should DIE!!! go out of business!!!" ....? when I see that, I completely disregard their opinions becuase you can tell they are WAY too emotionally gone at that point to believe you're going to get an honest answer, and not a completely heated and emotional one.. people only remember the bad, and not the good - and in ALL cases, there are both.
So, on many levels, Yes, Dan HAS turned the company around.. they could very well have lost far more subscribers than they have.. and many of the ones they lost were Nextel business customers anyway..
I could care 2 cents about the race between carriers.. that's thier problem.. the only thing I care about is that when i go to use my phone, it works.. and when I call for a bill related issue, it gets resolved.. so far, with the three major carriers, I've had success in all of them.. do I hate the rate plans for many of them? Sure.. does that knock down my satisfaction towards them? ... well, to be honest, the ONLY company that I'm not satisfied with right now is Verizon becuase they are going out of their way to make me unsatisfied with how they are trying to rope the customer in.. anytime you lasso a customer with heavy contracts and fees to cancel, it's a sign of bad services to come.. it gives them a way to treat you like crap and not care.. it's the lazy way of doing business.. it's saying "we don't care, we don't have to, ... we're the phone company.. snort snort"... If you provide a good service and back it up, there is no need for contracts.. your customers would remain loyal and stay.
Oh, and on a side note.. contracts.. they're anti-competative.. its contracts that allow businesses to raise rates.. while they secure their customers, they can worry about fighting their own competition and not care about what the customer thinks for the next 23 months. | |
| | | | | | | | |  en102Canadian, eh?
join:2001-01-26
Valencia, CA | That reminds me of my migration to Sprint from Nextel.
It took a few hours (yes, hours), at least 4 different reps, one that ended up giving me a new number (actually taken from a work pool - BAD!!!), then they had to undo it.
In general though, Nextel/Sprint hasn't been 'bad' though. It does work, although call quality is a little muffled (vs. AT&T garbled). I have my Treo 800w going to 1x VERY often lately (and I live 1/3 mile from the Sprint cell site, ~ 1/2 mile from AT&T cell site).
I have had very few issues with either Sprint or AT&T. I typically prefer AT&T due to GSM/UMTS with SIM cards. | |
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| | | | | fiberguyMy views are my own.Premium
join:2005-05-20
kudos:3 | Really? there is a no smoking clause in the warranty? 
And seriously... their network can handle the service.. handles it just fine for me no matter where I go, and I have one of the beloved iPhones.. two of them on my account to be exact.
While at&t was cautious about launching the service to millions of users at the same tiime, I'm glad they handled it the way they did.. can you imagine having the issue where they DID just jump into it and it crashed? or would you rather wait a while longer and when they do flip the switch, it worked? I know you're answer becuase you're a "want it all now" person and someone that believes everythign should just work... just like my mother. but I digress.
The whole "the network can't handle it" in my opinion is more FUD from at&t so they can justify some of their doom and gloom scenerios in their quest to further control their services and users and raise rates, etc.
You're not even an at&t user, so I'm not sure why you're even making statements like you are, unless that is you're just reading the web, news stories, this site, and every opinionated person'd talking points.. is that it?
last I checked.. their network IS handling the load.. the only load I see here with a problem is when people make bandwagon-statements like yours.
Sorry.. just speaking my mind and the truth.
and no.. I am no fan of at&t by any means.. but if we're going to have a conversation, it's time that people stop injecting their personal emotions into them and start adding some educated views and repsonses... | |
| | | | | | jus10
join:2009-08-04
Sterling, VA Reviews:
 ·Comcast
| I've had all 4 providers. They all suck (although I think t-mobile sucks less). I too switched for an iPhone and while AT&T stinks, I like the phone alot.
My only real complaint ... is that it's a phone and I have to deal with one of the 4 horseman of the telecom apocalypse.
Phone is nice though | |
| | | | | | Flycat
join:2003-05-12
Lawrence, MA Reviews:
 ·Verizon FiOS
| I read a lot of people here slam AT&T for many reasons but I've gotta chime in and say I've had nothing but good luck with them.
I bought an iphone for my wife about a year ago and there's been no issues with coverage and the customer service has been nothing short of outstanding.
One example I can provide is my wife mixing up the area code on her brother's phone number in the "A-list" feature they offer, leaving me with a $50 phone call. The mistake was so obvious she paid the bill without questioning it. Of course when I found out about it I just *had* to make a call and it was a very short call. They asked me to hold on for 15 seconds and came back with "we'll be crediting your acct +$70 on your next bill".
Thumbs up in my book. | |
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| | NOVA_GuyObamaCare Kills AmericansPremium
join:2002-03-05 | I left Sprint to go with Verizon primarily for better coverage and the Droid. While Sprint's pricing was very good, I would say that my experience with the Droid so far has made being a Verizon customer more enjoyable.
To each his (or her) own, I guess... FWIW, I was using a Palm Pre on Sprint. It was a good phone and I loved the OS-- but the lack of apps compared with its competitors (Android phones and iPhone) was something that was painfully noticed (I had moved over to the Pre from an iPhone 3G on ATT and was used to having tons of apps).
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To all liberals: I am NOT one of your parents, so get the heck out of my wallet. It's time for you to grow up and take some personal responsibility for taking care of yourselves, which means not relying on the government to give it all to you. | |
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| ContentsContents
join:2003-04-10
Circle Pines, MN Reviews:
·Comcast
1 edit | said by kapil:I'll grant that Sprint is not for everyone, but their products, service and support are best in class. Other people think different from consumer reports. Two worst rated providers because of service and support is Sprint and AT&T.
»Latest Consumer Reports Survey Not Kind To AT&T
And I am much more happy with T-Mobile than the other providers currently which I have been on three of the four listed in that article. If you are not a travler and TMO is in your area, its great.
Either way, its an individual decision and different networks work better for others obviously.
If Sprint is not for you, then this would be interesting if they honored a no ETF. Someone should update us in the case they are succesful.
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www.EdgeGamers.org | |
| | | | I thought about switching but then the $90 monthly increase to go to VZW sunk in. In that increase I still wouldn't get everything I have now with Sprint. ATT was about the same and is crap in the areas I travel so not really an option. T-Mobile is dead in the areas I travel so not an option. I have had bad experiences with USCC customer service and the coverage isn't that great. My only option beyond that would be prepaid but I have gotten so accustomed to all of the things included in the data pack I have. I also like having an account manager that takes care of any problems that may come up. | |
| |  Romney2012Defeat Obama 2012-Chg we can believe inPremium
join:2002-03-03
USA
kudos:4
1 edit | said by kapil:I'll grant that Sprint is not for everyone, but their products, service and support are best in class. If you're a Sprint user, and leave for a $0.20 increase...where are you going to go? Actually you can get out of the contract and NOT leave Sprint. Just go on month to month at the same rate. But you have left yourself the option to switch in the future, if you so desire, without incurring an ETF.
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My BLOG .. .. Internet News .. .. My Web Page
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| | | | | Re: Why Bother They wouldn't allow this. I just tried and my only options were to cancel and or to port my # within 30 days. | |
|
| | This post is wrong Not everyone has until the 31st to wiggle out of their contract.
It's 30 days from the statement in which you recieved the notice.
My sister recieved the notice on her December 11th bill. So she no longer can cancel
I was able to cancelw hen I recived the notice on my December 18th bill and Sprint told me I had until the 19th of January to make the change.
You do not have until the 31st of January to do so, you have until 30 days after your bill was sent to you.
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Email/MSN: Michael at hardwaregeeks.comAIM: MikeR35292 | |
| | HarleyYacYacoPremium
join:2001-10-13
Allendale, NJ
kudos:1 | Worked for me Unfortunatly we went with ATT for the Iphone otherwise I would have stayed. Took no more than 5 mins. I actually kept 1 phone same plan just month to month
Lee | |
| | | | Re: Worked for me got suckered into the Apple iPhone craze.
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www.two-pugs.com www.twopugsbrand.com | |
| | | HarleyYacYacoPremium
join:2001-10-13
Allendale, NJ
kudos:1 | Re: Worked for me yep I did
No excuse but that was what he wanted for Xmas | |
|
 Z80APremium
join:2009-11-23
1 edit | What about? Parking lot stripping recovery charge
Water cooler recovery charge
Hi-liter recovery charge
Painting Bob in Accounting's office recovery charge
I mean hell, if they're going to itemize overhead, let's get itemized overhead. | |
|  chong67
join:2001-11-18
Jonesboro, GA | different For me, I am different.
I want Sprint to keep me on the SERO plan at $30 forever and ever. | |
| |  KoilPremium
join:2002-09-10
Irmo, SC | Re: different said by chong67:For me, I am different. I want Sprint to keep me on the SERO plan at $30 forever and ever. Me too, I'm on the $50 SERO and just waiting for the day they boot me off. I have been w/ sprint for almost 10yrs now, so I'd rather not go somewhere else, as their service is awesome (just don't ever have to deal w/ their help desk or billing and you'll have a wonderful experience). I guess I'd prolly go w/ Verizon at this point for the droid, if I had to choose...won't go w/ iPhone on pure principal....it makes me feel dirty.
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|
 jester121Premium
join:2003-08-09
Lake Zurich, IL | Sigh An entire page of anti-carrier rants and no one mentions the fact that the USF still hasn't been sorted out or cleaned up, and apparently remains a giant sucking hole in the ground into which we're still throwing money. | |
| | kapilThe Kapil
join:2000-04-26
Chicago, IL | Re: Sigh said by jester121:An entire page of anti-carrier rants and no one mentions the fact that the USF still hasn't been sorted out or cleaned up, and apparently remains a giant sucking hole in the ground into which we're still throwing money. Because the USF is government mandated...and I've got my government working on fixing healthcare right now so I don't want to distract it.
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»www.VoIPTrunk.com | |
| | | jester121Premium
join:2003-08-09
Lake Zurich, IL Reviews:
 ·voip.ms
| Re: Sigh said by kapil:Because the USF is government mandated...and I've got my government working on fixing healthcare right now so I don't want to distract it. I think my government should prove it can sort out the mess of the USF before we trust it with something much more important/expensive, but I'm probably old fashioned that way. | |
| | | | kapilThe Kapil
join:2000-04-26
Chicago, IL | Re: Sigh said by jester121:I think my government should prove it can sort out the mess of the USF before we trust it with something much more important/expensive, but I'm probably old fashioned that way. The government does a good job of running medicare, medicaid, veterans' healthcare, federal employee healthcare. We just need to cut it some slack.
Give smart people the resources they need and they will make miracles happen. We put a man on the moon with analog technology...surely we can figure out how to get doctors and patients in the same room without bankrupting the nation.
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»www.VoIPTrunk.com | |
| | | | | jester121Premium
join:2003-08-09
Lake Zurich, IL Reviews:
·voip.ms
| Re: Sigh said by kapil: We put a man on the moon with analog technology...surely we can figure out how to get doctors and patients in the same room without bankrupting the nation. Clearly you're trying to turn this into a health care debate, which it isn't. I decline. Even with modern digital adding machine technology and years of being told to sort it out, our esteemed government can't seem to figure out where all the money in the USF has gone, or how new "contributions" (taxes) are going to be spent.
Your faith in bureaucrats and entities who are corrupt to the core is admirable, if a bit sad and misguided. | |
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|  dvd536as Mr. Pink as they comePremium
join:2001-04-27
Phoenix, AZ
kudos:4 | said by jester121:An entire page of anti-carrier rants and no one mentions the fact that the USF still hasn't been sorted out or cleaned up, and apparently remains a giant sucking hole in the ground into which we're still throwing money. Every company needs a slush fund.
cables is called "digital gateway" and telcos is "USF".
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When I gez aju zavateh na nalechoo more new yonooz tonigh molinigh - Ken Lee | |
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bnceo
join:2007-10-11
Bel Air, MD
1 edit | Going Month to Month I will try and call Sprint tonight to see if I can wiggle myself out of the contract, but just keep going month to month. This way, I can do a couple of things:
Keep my Pre and get a heavily discounted Pixi
or
Wait until June/July/August for Sprint's next version of the Pre.
No idea how long people will follow these comments, but I'll put up my experiences with this situation later tonight. | |
| | | Good cause. I say if customers have a truely legit reason for leaving, there should be no ETF, just pay the last month's bill, and pro rated current month's bill.
- A
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LETS GO METS! | |
| | | Contract Cancellation If you read the fine print of the contract, anytime there is a change to the contract you have a set period of time to notify the company in writing that you do not agree to the changes and therefore end the contract without a ETF. | |
| | | Sales Tax on Fees I was trying to figure out why a 20 cent increase in the Sprint regulatory charge caused my bill to go up 21 cents, and then I finally realized that Maryland sales tax applies only to the fees, so the 20 cent increase added another penny in sales tax. | |
| |  AVDRespice, Adspice, ProspicePremium
join:2003-02-06
Onion, NJ | Re: Sales Tax on Fees said by droford :
I was trying to figure out why a 20 cent increase in the Sprint regulatory charge caused my bill to go up 21 cents, and then I finally realized that Maryland sales tax applies only to the fees, so the 20 cent increase added another penny in sales tax.
New Jersey does the same thing, my data card service is tax free, but I pay the equivalent of sales tax on the fees! Adds up to about $0.08
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standard disclaimers apply. | |
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| | Is it possible to... I'm happy being a Sprint customer, but is it possible to just cancel my contract, go on as a month-to-month customer, and later go into a Sprint store, Best Buy or Radio Shack and get a new phone at New Customer price/Full Upgrade Eligibility price?
If so, I may be able to get my upgrade 5 months sooner than expected. | |
|  thenderScreen tycoonPremium
join:2009-01-01
Brooklyn, NY
kudos:1
1 edit | How does this go when you want to cancel service? I'm clueless and curious.
Do you call and say:
Customer: Hi, I want to cancel my service.
Sprint: Well, I see here you have a contract, that'll be an ETF of X dollars
Customer: Actually no, you upped these fees a few cents, so I don't have to pay.
Sprint: Why, you're right! Thank you for pointing that out! You're free to go, sir.
OR
Customer: Hi, I want to cancel my service.
Sprint: Well, I see here you have a contract, that'll be an ETF of X dollars
Customer: Actually no, you upped these fees a few cents, so I don't have to pay.
Sprint: Well, I am not authorized to do that nor is this company policy. You will be billed X dollars, and refusal to pay will be a mark on your credit report and we will be sending this to collections.
Customer: **goes to small claims court as unpaid ETF marks him down on his credit, and deals with credit reporting agencies and other nonsense to fix error**
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Macbook repair in NYC | |
| | AVDRespice, Adspice, ProspicePremium
join:2003-02-06
Onion, NJ | Re: How does this go when you want to cancel service? said by thender:I'm clueless and curious. Do you call and say: Customer: Hi, I want to cancel my service. Sprint: Well, I see here you have a contract, that'll be an ETF of X dollars Customer: Actually no, you upped these fees a few cents, so I don't have to pay. Sprint: Why, you're right! Thank you for pointing that out! You're free to go, sir. OR Customer: Hi, I want to cancel my service. Sprint: Well, I see here you have a contract, that'll be an ETF of X dollars Customer: Actually no, you upped these fees a few cents, so I don't have to pay. Sprint: Well, I am not authorized to do that nor is this company policy. You will be billed X dollars, and refusal to pay will be a mark on your credit report and we will be sending this to collections. Customer: **goes to small claims court as unpaid ETF marks him down on his credit, and deals with credit reporting agencies and other nonsense to fix error** read the comments to the consumerist post and decide yourself.
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standard disclaimers apply. | |
| | | | | Re: How does this go when you want to cancel service? Call SPrint, Select Option 5, tell them you want to cancel because of the fee increase.
It's what I did and got out of my contract no problems.
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Email/MSN: Michael at hardwaregeeks.comAIM: MikeR35292 | |
| | | |  MEDIAN2k3LocalhostPremium
join:2002-12-04
Bronx, NY
kudos:1 | Re: How does this go when you want to cancel service? Just did that and canceled the extra line on my dads account for him.
No ETF | |
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 linicxCaveat EmptorPremium
join:2002-12-03
United State
·Cass Communicati..
·CenturyLink
| I like Sprint I have the $50 Fair and Flexible I have no intentions of giving up. I live in an area that has 0 Sprint towers and roam on Verizon that does. I have a great Samsung phone that works everywhere there is a tower. My plan renews in 5 months. It will be interesting to see what phones are available.
What really gripes me is the $700 I pay every year for a cell phone. I"ve never had one that actually last 2 whole years. Such a deal.
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Mac: No windows, No Gates, Apple inside | |
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