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WildBlue to Offer New 12 Mbps Tier
$50 a Month, Though Likely Heavily Throttled, Capped

As we've explored, both WildBlue and HughesNet will soon have new higher-capacity satellites in orbit feeding their services, a move that may result in faster speeds -- but likely won't mean reduced prices or lower daily usage caps (dubbed "fair access policies" by the carriers). With ViSat's new ViaSat-1 preparing for commercial use after a successful launch, WildBlue has started offering new 12 Mbps service for $50 a month in Colorado, with a national deployment starting in February of next year. WildBlue's current 400,000 customers pay $80 for 1.5 Mbps. Usage caps for the tier appear to be unsettled at the moment:

quote:
The new satellite can serve up to 1.5 million customers at the faster speeds. The service can reach 20 Mbps, but unlike wireline competitors, the company won't charge based on speed, Moore said. Instead, the service will be based on data consumed, similar to 4G packages from cellphone providers. The company is still refining policies related to data caps, but it "might start slowing down things that consume large amounts of data," he said. Subscribers who exceed the cap will be able to buy additional buckets of data.
Whether that $50 price point makes it to the national deployment remains to be seen, and we'll be interested to see just how throttled and capped the offering is. WildBlue's primary goal will be to sign up more subscribers, the company having to turn paying customers away the last few years due to too little capacity on their network. Users in our WildBlue forums note that the company has made some very minor adjustments to their usage caps that amount to increases of a few hundred megabytes of usage more per day. From that post, it appears the $50 12 Mbps tier could have a monthly cap of just 7.5 GB.

Update Sircolby45 See Profile writes in to note that the recent changes actually wind up decreasing the usage cap:
quote:
On your article you stated that this would amount to an increase in the download allowance. It is actually a significant decrease from the old allowance. The old $79.99 plan gives 17GB down and 5GB up. The new plan only gives 15GB of usage and the download and upload both count towards that amount. So in essence you would be going from a combined 22GB down to a combined 15GB.
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45612019 (banned)
join:2004-02-05
New York, NY

45612019 (banned)

Member

lol

7.5 GB of bandwidth usage per month?

You can download twice that much data in a month on dial-up.

WildBlue limits the average speed subscribers can use in their billing period to half of 56k.

This is a bigger joke than Comcast's 250GB capped 50 Mbps connections that you can't use at an average speed higher than 1 Mbps without exceeding the "usage limits" that month.
chgo_man99
join:2010-01-01
Sunnyvale, CA

chgo_man99

Member

Re: lol

yow! do u realize we talk about residential service? Where ISPs take into account "traditional" low use - low bandwidth use model, overselling nodes/Co's to most subscribers at assumption of traffic lower than from business or commerce. At which point they count on most subscribers will never notice? Everything changed since netflix streaming revolution and instead of discrete UAP cap that always has been there, you now have hard cap limit.

Also they prefer you to buy VOD on their channels rather than download from Amazon VOD so more $$$ goes to their pocket. U-Verse VOD/ Xfinity VOD does not count against cap, because it does not use the internet connection - it uses their video distribution channel.

PapaMidnight
join:2009-01-13
Baltimore, MD

PapaMidnight to 45612019

Member

to 45612019
said by 45612019:

7.5 GB of bandwidth usage per month?

You can download twice that much data in a month on dial-up.

WildBlue limits the average speed subscribers can use in their billing period to half of 56k.

This is a bigger joke than Comcast's 250GB capped 50 Mbps connections that you can't use at an average speed higher than 1 Mbps without exceeding the "usage limits" that month.

50? Hell, I struggle not to break it on their 16MBit blast tier (a struggle that usually fails).

DrStrangeLov
@12.189.32.x

DrStrangeLov to 45612019

Anon

to 45612019
said by 45612019:

7.5 GB of bandwidth usage per month?

The company is still refining policies related to data caps, but it "might start slowing down things that consume large amounts of data," he said. Subscribers who exceed the cap will be able to buy additional buckets of data......"A “soft launch” is expected in neighboring states of Nebraska and Wyoming in coming weeks, according to a Denver Post report."
»www.denverpost.com/busin ··· 19526368

In the company’s statement, ViaSat chairman and CEO Mark Dankberg says, “We have advanced satellite technology to the point that [our] satellite can now be a better alternative for broadband Internet than DSL, and 3G / 4G wireless offerings for fixed home use – an enormous leap for satellite broadband technology.”

»www.xconomy.com/san-dieg ··· rations/
Joe12345678
join:2003-07-22
Des Plaines, IL

Joe12345678 to 45612019

Member

to 45612019
well comcast business does not have a cap or it's a LOT higher.
Kearnstd
Space Elf
Premium Member
join:2002-01-22
Mullica Hill, NJ

Kearnstd

Premium Member

Possibly only 7.5 gb cap?


Legit cap exceding use
I do not get what one could do with 12mbit with a cap that puny. I Mean right here a steam download could burn that cap.

PapaMidnight
join:2009-01-13
Baltimore, MD

PapaMidnight

Member

Re: Possibly only 7.5 gb cap?

said by Kearnstd:

I do not get what one could do with 12mbit with a cap that puny. I Mean right here a steam download could burn that cap.

Please don't make me post my Grand Theft Auto IV and Episodes from Liberty City disk usage...
ShellMMG
join:2009-04-16
Grass Lake, MI

ShellMMG to Kearnstd

Member

to Kearnstd
You wouldn't play a Steam game -- latency on WB is WAY too high for that. Even logging into a secure site, like banking, will experience timeouts at 1100ms.

I had Wildblue for two years. Two months into our contract they cut our cap from 10GB to 7.5 and BOY was I pi$$ed. I learned the hard way about cap-and-throttle schemes because they oversold the beam. Service was really suffering when I jumped ship for an Alltel unlimited 3G aircard account.

12Mb is pointless if you're going to have a stupid low cap. And if you have teenagers? ROFLMAO. They will get frustrated at not being able to Skype with friends, play games, stream video and do the "normal" things on the internet because mom will unplug the router. Believe me, as FAP monitor, I did more than my share of that. Babysitting a cap is a time-wasting, frustrating nightmare and we were just getting throttled, NOT overcharged. Then you get the pleasure of stomping out the source of any mysterious downloads, including wireless devices like an Apple Touch or PS3. Advertising is especially infuriating when you're babysitting megabytes.

DSL is heaven compared to satellite. I feel deeply sorry for those struggling to get real broadband deployed to their areas.
tman852
join:2010-07-06
Columbus, OH

tman852

Member

Re: Possibly only 7.5 gb cap?

You could play Steam games all you want. What you wouldn't be doing is playing the multiplayer portion of those games.
ShellMMG
join:2009-04-16
Grass Lake, MI

ShellMMG

Member

Re: Possibly only 7.5 gb cap?

True. I do wonder how much bandwidth future games like Diablo III is going to eat even if you're playing singleplayer mode. The increasing requirements for a constant online connection are really going to hurt cap-and-throttle/overcharged customers.
mogamer
join:2011-04-20
Royal Oak, MI

mogamer to tman852

Member

to tman852
said by tman852:

You could play Steam games all you want. What you wouldn't be doing is playing the multiplayer portion of those games.

Yes, you could. But you would have to download them at a place that has real broadband though.

JigglyWiggly
join:2009-07-12
Pleasanton, CA

JigglyWiggly

Member

na

If they had a 250gb cap per month this wud not suck for people living in nowhere places in the US.

OFC it's gona be like 5 gigs.
88615298 (banned)
join:2004-07-28
West Tenness

88615298 (banned)

Member

What a joke

Their 1.5 Mbps tier now has a 17 GB cap on download and 5 GB cap on upload yet their 12 Mbps tier is going to be 7.5 GB? What good is 12 Mbps with a 7.5 GB cap?
ISurfTooMuch
join:2007-04-23
Tuscaloosa, AL

ISurfTooMuch

Member

Re: What a joke

It's good for only one thing: getting you to buy additional "buckets" of data.
88615298 (banned)
join:2004-07-28
West Tenness

88615298 (banned)

Member

Re: What a joke

said by ISurfTooMuch:

It's good for only one thing: getting you to buy additional "buckets" of data.

more like thimbles.

battleop
join:2005-09-28
00000

battleop to 88615298

Member

to 88615298
"could have a monthly cap of just 7.5 GB"

There is nothing to back this up and the quoted thread lacks a post with anyone with any authority form Wild Blue. In other words Karl is making it up as he goes along bashing someone he does not like.

The linked thread suggests that there are three tiers and maybe they all have the same download speed but what is different is the cap.
88615298 (banned)
join:2004-07-28
West Tenness

88615298 (banned)

Member

Re: What a joke

said by battleop:
"could have a monthly cap of just 7.5 GB"

There is nothing to back this up and the quoted thread lacks a post with anyone with any authority form Wild Blue. In other words Karl is making it up as he goes along bashing someone he does not like.

The linked thread suggests that there are three tiers and maybe they all have the same download speed but what is different is the cap.

said by Sircolby450:

Plan 1 $49.99 7.5 GB cap
Plan 2 $79.99 15 GB cap
Plan 3 $129.99 25 GB cap

This is what is rumored to be the new data allowances. It gets even better. It is also said that this is DL & UL combined. If they come out with these packages I will laugh all the way to my local Hughesnet installer. Then I will laugh again when Hughesnet buries them. Seriously I hope this is a joke, because these caps are a joke. They better come out with something better than that, because Hughesnet is bringing something better than that to the table right now without Jupiter. Their idea of revolutionizing satellite technology is shaving 2GB of the $79.99 package and on top of that making the upload count against it too? Are they nuts? I am seriously hoping the people posting this have got wrong information, because these packages are utter and complete crap.

clarknova156
join:2011-06-04
Poughkeepsie, NY

clarknova156

Member

Re: What a joke

Its a sat service , what do you expect? Unlimited Bandwidth? Its the only time such caps are really required because its pretty damn hard to increase the total network bandwidth when the primary array is hundreds of miles above the Earth floating in Orbit.

Compared to the 250 meg or 500 meg caps of other sat providers , 25GB is pretty damn decent and well in live with general personal usage across even regular ISP providers of DSL and Cable.

12mbps must seem like magic to those that have had shitty 1.5mbps sat connections with 1000+ ms latency for the last 10+ years.

Sircolby450
join:2005-11-26

1 edit

Sircolby450

Member

Re: What a joke

said by clarknova156:

Its a sat service , what do you expect? Unlimited Bandwidth? Its the only time such caps are really required because its pretty damn hard to increase the total network bandwidth when the primary array is hundreds of miles above the Earth floating in Orbit.

Compared to the 250 meg or 500 meg caps of other sat providers , 25GB is pretty damn decent and well in live with general personal usage across even regular ISP providers of DSL and Cable.

12mbps must seem like magic to those that have had shitty 1.5mbps sat connections with 1000+ ms latency for the last 10+ years.

You are mistaken here. The other sat provider that offers 250-500mb caps offers that on a daily 24 hour basis. Also Hughesnet offers a FAP free time in the middle of the night for large downloads. On top of that any usage you don't use gets rolled over to the next day up to double your daily allowance. These caps are for a full 30 days. So 25GB is not even close to decent and especially not for $129.99 a month. Right now Hughesnet has a far superior FAP policy IMO. Even more so with the new plans.

Also to the article author this is not an increase of a few 100mb per day. This is a significant decrease in the monthly limit. The old FAP on the $79.99 plan was 17GB Down and 5GB up. This new plan at $79.99 is 15GB and both upload and download will count towards that. If you combined the old plan it would amount to 22GB combined. That is a significant cut for a satellite that supposedly was going to revolutionize the satellite industry. As I stated in my forum post I hope this is wrong information, because if it is not it's a joke.
clarknova156
join:2011-06-04
Poughkeepsie, NY

clarknova156

Member

Re: What a joke

250-500 megabytes a day? Wow never realize how screwed sat users were , I blew threw that in the last 5 minutes on FiOS. 25GB is far from decent but not having to worry about daily caps is a different side of the coin and most users will not use more than 25GB a month , but of course anyone with a Netflix account and viewing HD movies can totally blow that cap out of the water.

The speed difference is there 1.5mbps (which is the speed I was getting with Road Runner in New York state back in 1998) and up to 20Mbps with this new sat in place is quite a difference in speed. All around sat service is a royal screw job but the only option for those in boonies... if I had to choose between 1.5mbps with 250-500 meg caps during the day and 20mbps and 25GB Download cap per month the faster speed would probably lure me over.

Sircolby450
join:2005-11-26

1 edit

Sircolby450

Member

Re: What a joke

said by clarknova156:

250-500 megabytes a day? Wow never realize how screwed sat users were , I blew threw that in the last 5 minutes on FiOS. 25GB is far from decent but not having to worry about daily caps is a different side of the coin and most users will not use more than 25GB a month , but of course anyone with a Netflix account and viewing HD movies can totally blow that cap out of the water.

The speed difference is there 1.5mbps (which is the speed I was getting with Road Runner in New York state back in 1998) and up to 20Mbps with this new sat in place is quite a difference in speed. All around sat service is a royal screw job but the only option for those in boonies... if I had to choose between 1.5mbps with 250-500 meg caps during the day and 20mbps and 25GB Download cap per month the faster speed would probably lure me over.

You are not comparing Apples to Apples. You are comparing an $80 plan to a $130 plan. The $80 plan on Wildblue is 15GB, but it is not really 15GB because the upload will count towards that number as well. Hughesnet's $110 plan(which is still cheaper) offers 2MB and 450-900MB a day. Also users are reporting getting sometimes double the speed of what they are paying for, so basically they are under promising and over delivering. Something Wildblue has a big rep of doing far the opposite. On top of that you can download FAR more per moth with Hughesnet. The reason is they have a FAP free time where the data doesn't count towards your FAP at certain times of the night. This allows you to schedule big downloads to run then and you can download as much as you want. This IMO gives Hughesnet the edge. If Wildblue did the same(which they don't appear to be) it would be a different story.

What good is 20MBps with caps like what they are offering? If you use anything that needs that kind of speed you will chew through your whole months allowance in a matter of hours. Wildblue's plans are blatantly centered around sleight of hand. They are saying hey look at these awesome speeds in hopes that you won't look at the data caps or like many people in society today have no idea what a GB amounts too. It is blatantly taking advantage of everybody who is not well educated in technology.
PastTense
join:2011-07-06
united state

PastTense to clarknova156

Member

to clarknova156
But don't you still have the huge latency problems? The satellite is still thousands of miles away. So while the increase helps you with downloading big files, it doesn't help you with playing games or web browsing--where latency is the problem.

battleop
join:2005-09-28
00000

battleop to 88615298

Member

to 88615298
So that is an official announcement from Wild Blue?
ISurfTooMuch
join:2007-04-23
Tuscaloosa, AL

ISurfTooMuch to 88615298

Member

to 88615298
But many folks aren't going to find out about the caps until it's too late. They're going to get suckered in by the promise of fast speeds. "12 megabits? Hell, I don't think my brother-in-law can get that on his cable Internet. I'll take it!" They'll get the equipment installed, and maybe they'll read about the caps, but they likely won't process it. It'll be some abstract number until they actually hit it, which won't take too long. At that point, they'll have already bought the equipment, so they're stuck.

It's a great marketing gimmick. A horrible product but great marketing.

jchambers28
Premium Member
join:2007-05-12
Peculiar, MO
·Comcast XFINITY

jchambers28

Premium Member

big ripoff

This is rip off city. Hey Wild Blue

Kamakzie
join:2001-08-13
Cedar Springs, MI

Kamakzie

Member

7.5 gig cap

7.5 gig cap. BAHAH! This would be good for me where I live but 7.5GB? Come on!
BiggA
Premium Member
join:2005-11-23
Central CT
·Frontier FiberOp..
Asus RT-AC68

BiggA

Premium Member

7.5GB

If it was just 7.5GB, then that is INSANE, but it may not be. It may go up much more rapidly as the price goes up. Also, we don't know if there will be a free period like free nights and weekends, or what the price for more GB's will be. It would be an interesting model to start off with almost nothing and then charge a reasonable overage, say $10 per 10GB, which would still be a whole lot better than nothing in a rural area that has no other options.
mogamer
join:2011-04-20
Royal Oak, MI

mogamer

Member

Re: 7.5GB

said by BiggA:

If it was just 7.5GB, then that is INSANE, but it may not be. It may go up much more rapidly as the price goes up. Also, we don't know if there will be a free period like free nights and weekends, or what the price for more GB's will be. It would be an interesting model to start off with almost nothing and then charge a reasonable overage, say $10 per 10GB, which would still be a whole lot better than nothing in a rural area that has no other options.

We also don't know if they send you a tube of K-Y Jelly every month to use when you pay your bill or do they expect you to supply your own. So like you said, we'll see how it goes.

As far as reasonable overcharges, you said that these customers have no other option. So do you really think that Wild Blue wll do anything reasonable?

These prices and caps are like 3g/4G. But satellite is the primary isp for these people while 3G/4g is rarely the primary provider for users. I hope "fixed 4G LTE" service becomes a reality in rural areas. Wild Blue deserves to go out of business for taking such a huge advantage over people wanting internet access.
BiggA
Premium Member
join:2005-11-23
Central CT

BiggA

Premium Member

Re: 7.5GB

If they are unreasonable, people might just not use it as much. If they are reasonable, people will use a lot more, and then WB makes money.

It also depends on if there is a "free period" where you could pull 20GB of data with no issue.
equivocal
join:2008-01-23
USA

equivocal

Member

UBB to the extreme

»www.wildblue.com/legal/d ··· e-policy

The new plans are a step backward.
Folks might be onto something with the notion that the sleazy weasels at ViaSat (owners of WB) are baiting people with bitrate numbers then reaming them with the pathetic limits.

Sircolby450
join:2005-11-26

Sircolby450

Member

Re: UBB to the extreme

Lol sleazy weasels is a nicer than what I was calling them in my head. But much like many things that rattle around in my head it is probably best that what I was calling them stays there lol.

compuguybna
join:2009-06-17
Nashville, TN

compuguybna

Member

Upgraded Plans

Click for full size
Click for full size
Plans shows are for BLUE areas only.

Kamakzie
join:2001-08-13
Cedar Springs, MI

Kamakzie

Member

Re: Upgraded Plans

So no 5 meg for Michigan? WTF! Lame. I guess the 12 meg was vaporware?
05678973 (banned)
join:2011-11-30
Cottontown, TN

05678973 (banned)

Member

Ping?

What about ping??? High ping means worthless internet!!

ChucksTruck
@teksavvy.com

ChucksTruck

Anon

Soon satellite internet will be cheaper for Canadians

In a couple of years satellite internet form America will be cheaper than broadband wired internet in Canada. The caps are about the same but Canadian caps keep decreasing every year.