09-22 18:07:31
KoRnGtL15

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I agree with what you say about the support and what not. They pulled the same thing on me with the modem deal. Ive had my own since day 1. And since the bill is just paid. I got to looking and they charged $3 extra bucks each month. This was 11 months worth. I called customer service and there was no hassle with credit being credited to the account. My only choice for service out here is Charter and Qwest. Qwest only offers 1.5 mb dsl service. Way to slow. Charter offers 3mb, 5mb and 10mb. Im on there 3mb plan but with a 5mb preview until Feb 2008. Its $29.99 right now and in Feb im staying on the 5mb plan. Which jumps it up to $39.99. While pricey. I simply dont have any other choices in my area for service. Which really stinks. Service has been pretty reliable.