navyson join:2011-07-15 Upper Marlboro, MD |
navyson
Member
2016-Jun-21 12:49 pm
Don't believe a word they sayMassive cuts are coming. Just look what Altice did in Europe when it acquired other companies. |
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ham3843
Member
2016-Jun-21 12:54 pm
Liar, liar, pants on fire...Mr. Goei!"This is not about doing large cuts in the workforce.
The truth will be known soon enough....
I agree about cutting the pay and number of upper execs, but certainly NOT the rank and file folks (techs, engineers, ect) that actually do the work and keep the customers happy. |
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woody7 Premium Member join:2000-10-13 Torrance, CA |
woody7
Premium Member
2016-Jun-21 1:05 pm
hmm ..............Bu//$hit |
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EliteDataEliteData Premium Member join:2003-07-06 Hampton Bays, NY |
-not many cablevision subscribers can "churn" and go elsewhere as stated in the article. where i am located, cablevision is my only source of reliable high speed internet and television. |
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Anon6d1bc to navyson
Anon
2016-Jun-21 1:38 pm
to navyson
Re: Don't believe a word they sayYou always have cuts when a company is sold and purchased by a new company. That's a given. And why should the new owner keep people that aren't needed? Trim the fat and trim the expense. That's how businesses should operate. And incase you're not aware- they actually are currently busy spending money and expanding the LightPath Fiber network. |
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Anonb2a2a to ham3843
Anon
2016-Jun-21 1:38 pm
to ham3843
Re: Liar, liar, pants on fire...Mr. Goei!Outsource. You don't need to keep techs on staff when you can outsource them. Only if the phone companies realized that years ago they wouldn't be in the situation they are with the unions. |
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to navyson
Re: Don't believe a word they sayThey can say whatever they want, and do something different 2 or 3 years down the road when the dust has settled. |
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to Anon6d1bc
said by Anon6d1bc :You always have cuts when a company is sold and purchased by a new company. Not always, if the two companies are dissimilar or if the parent doesn't have operations in the area or in the country. I mean, it's a bit pointless to buy a company for their infrastructure and expertise and then cull the people who are responsible for creating that said by Anon6d1bc :And why should the new owner keep people that aren't needed? Trim the fat and trim the expense. Because it's usually fantastically short sighted, whether it's the public or private sectors. Cutting for the sake of it usually leads to increased cost when the people you've fired, inexplicably want huge payrises and bonuses to come back, after you've realised that they actually matter. I've head that Cablevision does have some useless execs and some useless expenses (like helicopter shuttles), so it might be sensible to axe those - but somehow I imagine engineers, techs, CS staff might be in line for the chop |
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to Anonb2a2a
Re: Liar, liar, pants on fire...Mr. Goei!said by Anonb2a2a :Outsource. You don't need to keep techs on staff when you can outsource them. Only if the phone companies realized that years ago they wouldn't be in the situation they are with the unions. Over the years I have had plenty of cable TV contractors (outsourced) at my home to do repairs and install service, and almost ALL of them were poor at their jobs and looked like ex cons as well with personalities to match. Contrast that with in house personnel from those same companies...those techs are generally competent, professional, polite, and accommodating as well. |
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PoloDude Premium Member join:2006-03-29 Aiken, SC |
PoloDude
Premium Member
2016-Jun-21 2:20 pm
Some semanticss here"As such the company recently nudged several executives out the door " If by Several , you mean over 100, then you are correct. Now what happens to the staff that supported them? Don't forget any one whose job was due to them being public. Now they are private. Don;t need them any more either. You will not see cuts in direct customer facing jobs. Techs. Call center - billing people , etc. |
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batterupI Can Not Tell A Lie. Premium Member join:2003-02-06 Netcong, NJ |
batterup
Premium Member
2016-Jun-21 2:22 pm
Verizon's FiOS is ready and able.Even the evil Dolan's had to split nodes and stop capping when FiOS was deployed. Cablevision is up against the best all fiber network in the world. |
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| batterup |
to Anonb2a2a
Re: Liar, liar, pants on fire...Mr. Goei!said by Anonb2a2a :Outsource. You don't need to keep techs on staff when you can outsource them. Only if the phone companies realized that years ago they wouldn't be in the situation they are with the unions. What "situation" is that? Making money hand over foot wile paying the most experienced technicians in the field a fair days pay for a fair days work. Look out your basement window "Anon" and smell the contract, see the FiOS. |
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to Anonb2a2a
LOL no. My non-American phone company uses outsourced people for some installation jobs, and they're not a patch on the "insourced" techs. They rush jobs, leave the premises without all services working (or sometimes, any services working), cut corners and I'm pretty sure they're the source of telco-branded hardware on eBay.
The insourced techs are the total opposite. Last time I had one here, he actually spent a while troubleshooting why the phone died after the VDSL was wired in. Apparently it was due to wiring that I did - but he didn't "report" it so no charge. On the business side they had no problem spending almost all day installing a single phone line because of unforeseen issues - and a clean job it was too
Might be cheaper on paper, but the beancounters failed to take into account the costs of customer dissatisfaction and failed installations |
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to PoloDude
Re: Some semanticss herePrivate? Shares of Netherlands-based Altice closed up 5.8 percent to 14 euros in Amsterdam » www.bloomberg.com/quote/ATC:NA |
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to Anon6d1bc
Re: Don't believe a word they sayquote: You always have cuts when a company is sold and purchased by a new company. That's a given. And why should the new owner keep people that aren't needed? Trim the fat and trim the expense. That's how businesses should operate.
Efficiency is fine. Trimming things like customer support because the system values quarterly returns over quality product is the problem, especially in markets where competition doesn't help drive improvement. |
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EvergreenerSent By Grocery Clerks join:2001-02-20 Evergreen, CO |
to PoloDude
Re: Some semanticss hereI expect the dramatic change in company culture (especially with so many execs leaving) will lead to the voluntary exit/early retirement of many experienced employees. Unless you implement aggressive stay-bonuses in a situation like this, you're going to lose the people you'd prefer to keep and keep the people that you'd prefer to lose. |
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to batterup
Re: Verizon's FiOS is ready and able.Google Fiber is better than Fios at this point for the best all fiber network. |
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| digitaldoc77 |
to ham3843
Re: Liar, liar, pants on fire...Mr. Goei!I have had Cablevision for a decade at this point. Not everyone on the phone is a gem, but most in the Walk-in centers, and the techs that have come to the house are generally competent and professional through the years. Now if only Cablevision had kept up with the speed upgrades they should have, and their DVR is way out of date. |
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atuarreHere come the drums Premium Member join:2004-02-14 EC/SETX SWLA |
to navyson
Re: Don't believe a word they sayAltice acquired a number of cable systems and if you read the reviews, they all suffer from congestion. The same with the wireless network they own because they don't invest afterwards. I hope they don't bring that shortsightedness here. |
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AlticeI think Altice has the view that USA citizens and residents are so used to bad overpriced service that Altice can make it even worse and the customers are mostly stuck in noncompetitive markets, so Altice still gets its rent. |
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now watchsupport will be outsourced to India, because it's cheaper.. |
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shmerl
Member
2016-Jun-21 5:43 pm
Let them roll out gigabit plans.Then they can talk about innovation. |
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to EliteData
Re: -The company said it plans to introduce an all-in-one home center that integrates set-top cable boxes, routers and Wi-Fi modems in one device. The company also said it would introduce a new, easier to use programming interface for customers, and invest more in the Optimum Wi-Fi network "to extend the reach of broadband offerings." |
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| GolfDude |
their plansThe company said it plans to introduce an all-in-one home center that integrates set-top cable boxes, routers and Wi-Fi modems in one device. The company also said it would introduce a new, easier to use programming interface for customers, and invest more in the Optimum Wi-Fi network to extend the reach of broadband offerings. |
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n2jtx join:2001-01-13 Glen Head, NY |
n2jtx
Member
2016-Jun-21 6:31 pm
HelicoptersThe Cablevision Sikorsky S76's, N301CV and N401CV, are still flying. Very noisy and very annoying. Perhaps they will be grounded when Altice completes the takeover but they still fly between Farmingdale, Bethpage, Woodbury and NYC. |
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batterupI Can Not Tell A Lie. Premium Member join:2003-02-06 Netcong, NJ |
to digitaldoc77
Re: Verizon's FiOS is ready and able.said by digitaldoc77:Google Fiber is better than Fios at this point for the best all fiber network. Of course it is. When did Google deploy to Oyster Bay? You fit right in on this supposed forum. Carry on. |
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to shmerl
Re: Let them roll out gigabit plans.The real meat is in a GIGABIT deployment.. notice Charter pushed back any significant gigabit deployment news after it was clear WHAT A SWEETHEART deal NY, NJ and CT public rubber stamp commissions were going to give (or $ell) to Cablevision!! Status quo is in my book falling behind.. when it should be full throttle to force Verizon to deploy gigabit speeds at long last before 2020 which millions OUTSIDE NY metro will have access to gigabit internet thanks in great part to Google, NOT ATT, NOT Comcast if left to their own greedy devices, you'd have more expensive and capped/overage'd services from nearly all wire line carriers... or poor QOS on unlimited services taking a page from you can get to get ripped off by two qualities: fast and expensive, slow and cheap, good and expensive, bad and cheap. Which brings us to the corporate version of duopoly or monopoly run Telcos/MSOs:
If you want your service cheap and good, you won't get it fast. $50 50 megabit cablemodem
If you want it good and fast, you won't get it cheap. Verizon 500 megabit $320
If you want it cheap and fast, you won't get good (let's add long term too). Time Warner $65 300/20 internet for 1 year only
If you want all three, well, you're going to have to get used to wanting. Google Fiber 1000/1000 megabits $70 a month.
Thinking Cablevision will break this mold? Don't hold your breath-- all indications are CV is NOT doing a FTTP upgrade any time soon so get used to wanting (google fiber). Verizon already did a tapdance in MA and they pushed out Google fiber up there for a few more years while little red putzes all the way to the bank with wireless. |
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shmerl
Member
2016-Jun-21 7:59 pm
NY can invite Google Fiber by forcing Verizon to give them access where needed. It will quickly bring all ISPs there to Gigabit plans. |
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to GolfDude
Re: -said by GolfDude:The company said it plans to introduce an all-in-one home center that integrates set-top cable boxes, routers and Wi-Fi modems in one device. The company also said it would introduce a new, easier to use programming interface for customers, and invest more in the Optimum Wi-Fi network "to extend the reach of broadband offerings." And how much will that cost? |
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Anon6d1bc to ohreally
Anon
2016-Jun-21 10:23 pm
to ohreally
Re: Don't believe a word they sayYes it makes sense to get rid of the air fleet and the over paid execs but in the end techs and CSRs can be outsourced with zero problems. And since they also own Suddenlink they can work and merge them together and share call centers. Would be harder for techs but not that hard as call center operations. Wouldn't be any different than calling any other company and getting a rep that works for 3+ different companies . |
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