http://www.dslreports.com/forum/Re-User-bought-cable-modems-with-Mediacom-1067920 en Sat, 26 Mar 2022 03:27:07 EDT Sat, 26 Mar 2022 03:27:07 EDT http://www.dslreports.com/forum/Re-User-bought-cable-modems-with-Mediacom-1069638 http://www.dslreports.com/forum/Re-User-bought-cable-modems-with-Mediacom-1069638 Tue, 03 Jul 2001 21:18:36 EDT http://www.dslreports.com/forum/Re-User-bought-cable-modems-with-Mediacom-1069580 http://www.dslreports.com/forum/Re-User-bought-cable-modems-with-Mediacom-1069580 Tue, 03 Jul 2001 21:04:32 EDT http://www.dslreports.com/forum/Re-User-bought-cable-modems-with-Mediacom-1069503 --
Jury; noun - A jury determines which client has the best lawyer.]]> http://www.dslreports.com/forum/Re-User-bought-cable-modems-with-Mediacom-1069503 Tue, 03 Jul 2001 20:44:15 EDT http://www.dslreports.com/forum/User-bought-cable-modems-with-Mediacom-1067920
I was called the other day by a customer service rep. to talk to me about Mediacom@home high speed internet access*** (lol). Blazing speeds, yea right. They told me that they would give me a free ethernet card, free install, and one month free service. Sounds great, but just one question. Can I purchase my own modem so I can get the lower rate or 29.99? This is where the problems started. The rep. said yes, and gave me the number of the Mediacom@home support group to call for more info. So I called the support ground, and waited, and waited, and waited, until finally, after about 50 minutes, I got through. The rep. their said, that they did not have any way of using modems other than the ones they supplied. They use RCAs and Motorola/GI modems. He went on to explain that they input the mac # when creating a persons account, and that they can't do it with modem that they don't own. I told him that I would give him the mac # off my modem ahead of time so that he could input it when he was creating my account. By the way, I have a Motorola DM 100. When I told him that, I got the run around. These people must think we are stupid! The modem is DOCSIS compliant. Why wouldn't it work? They just don't won't to give me a reduced rate. Please send me comments on the technical end. I don't see any reason why this can't be done. Thanks for reading this.]]> http://www.dslreports.com/forum/User-bought-cable-modems-with-Mediacom-1067920 Tue, 03 Jul 2001 14:33:31 EDT