Southeast Asian Broadband → [Streamyx] Need Help!!!

I'm on 512/256 line. My speedtest from »219.93.175.234:8080/spee ··· ndex.jsp is 424/233

ok cicada, i assume u had the same problem that i had. But mine now consider fixed by the telekom (14/12/2004 11:00am).

There are few things you should have consider about. What caused my connection slow:

1) The modem. The telekom people told me that in different area, there should use different type of modem. Why? Because of the different type of DSLAM, he told there are 4 types of DSLAM and each of it got different type of suitable modem. But Malaysia only provide with 1 type of free modem, ZTE (Why? To save the work of the technician for bringing few modem to your house. So they just decided to give 1 type away). With my previous line, my ZTE detected my dlspeed around 60-90kbps (abit stupid right?!?). But with the new modem i bought, Aztech 600EU. I'm able to connect at the 440++kbps dlspeed. About this incident, the telekom people also cannot explain it to me. Because, from their point of view, the ZTE seems to be like the best modem for them which i also dunno why. So try to get yourself a new modem. If u dun want to RISK your money, then you try borrow from your friends the other brand of modem and detect your own line connection.

2) Try connect your modem in different type of modulation (GDMT, GLITE, MMODE, T1413). For my case, each type got different speed and characteristic. Try find 1 the best suit your connection.

3)The wiring or the pole. Ask the telekom people come over to your house and troubleshoot your connection. Check what the hell is happening to your line, wiring? phone jack? modem? or the StreamyX miscap? They will help you to find out the causes.

In my case, there are a few thing that caused the problem:
- My modem
- Modem modulation
- Phone jack (change it to those without LED and simple design)
- The wiring, actually i also what should i call that thing, they said something like 1 pole only able to provide 10 phone and mine got problem, too much loses. Maybe your 1 also the same.

In my case, the technician tested my speed at my house, 96kbps but he tested the speed in my port, CO there, he got 1Mbps something like that. So in the end, they concluded than my phone line got problem because there is too much loses in between, and in the end, telekom changed my phone line to the other pole which mean the other area, and i'm currently using it now. This phone line has very little loses, and the SNR are also good. Just that my streamyX now dunno why changed back to the 512kb package. Now waiting for them to upgrade mine back to 1Mbps and see how is the effect.

i had tried the pppoa setting, but cannot connect. It said error.