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<title>Topic &#x27;Re: [FL] Mediacom and bad on-site server&#x27; in forum &#x27;Mediacom&#x27; - dslreports.com</title>
<link>http://www.dslreports.com/forum/Re-FL-Mediacom-and-bad-onsite-server-12437242</link>
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<pubDate>Sat, 26 Mar 2022 14:01:50 EDT</pubDate>
<lastBuildDate>Sat, 26 Mar 2022 14:01:50 EDT</lastBuildDate>

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<title>Re: [FL] Mediacom and bad on-site server</title>
<link>http://www.dslreports.com/forum/Re-FL-Mediacom-and-bad-onsite-server-12450439</link>
<description><![CDATA[IowaViking posted :  <div class="bquote"><SMALL>said by <a href="/profile/692900" onClick="this.blur(); return popup(event,'/uidpop?ajh=1&uid=692900');">mike1965</a>:</SMALL><br><br> <div class="bquote"><SMALL>said by <a href="/profile/871645" onClick="this.blur(); return popup(event,'/uidpop?ajh=1&uid=871645');">IowaViking</a>:</SMALL><br><br> I just don't get it.<br> </DIV>u said it not me LMAO<br> </DIV>Nice way to take what I said out of context. I was referring to the fact that my own 85 year old grandmother had no problem hooking up her router and getting it registered on Mediacom's network.<br><SMALL>--<br>\m/(-_-)\m/<BR><A HREF="http://tinyurl.com/4yc83">DAILY HAROLD</A> - <A HREF="http://tinyurl.com/36lhw">MMHA</A> - <A HREF="http://the-redroom.blogspot.com/">RRB</A>  <BR>Freedom of speech is wonderful - right up there with the freedom not to listen.</SMALL>]]></description>
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<pubDate>Fri, 21 Jan 2005 21:01:08 EDT</pubDate>
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<title>Re: [FL] Mediacom and bad on-site server</title>
<link>http://www.dslreports.com/forum/Re-FL-Mediacom-and-bad-onsite-server-12444319</link>
<description><![CDATA[bolaar posted : Well I find that strange Mike.  When ever I call tech support they are more then happy to help me with my router.<br><br>They must not like you.]]></description>
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<pubDate>Fri, 21 Jan 2005 09:09:04 EDT</pubDate>
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<title>Re: [FL] Mediacom and bad on-site server</title>
<link>http://www.dslreports.com/forum/Re-FL-Mediacom-and-bad-onsite-server-12442391</link>
<description><![CDATA[mike1965 posted :  <div class="bquote"><SMALL>said by <a href="/profile/871645" onClick="this.blur(); return popup(event,'/uidpop?ajh=1&uid=871645');">IowaViking</a>:</SMALL><br><br> I just don't get it.<br> </DIV>u said it not me LMAO<br><SMALL>--<br>www.geek4rent.us</SMALL>]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/Re-FL-Mediacom-and-bad-onsite-server-12442391</guid>
<pubDate>Thu, 20 Jan 2005 23:49:59 EDT</pubDate>
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<title>Re: [FL] Mediacom and bad on-site server</title>
<link>http://www.dslreports.com/forum/Re-FL-Mediacom-and-bad-onsite-server-12440631</link>
<description><![CDATA[IowaViking posted : It's not that the tech support people at Mediacom don't know routers or home networking. It's a matter of the fact there are more people who don't use routers with Mediacom's service than do. Therefore they aren't supported. And it's not too hard to hook up a router anyways. My own grandmother was able to hook one up, go to SAS, and register it all on her own. Had no need to contact tech support at all. I just don't get it.<br><SMALL>--<br>\m/(-_-)\m/<BR><A HREF="http://tinyurl.com/4yc83">DAILY HAROLD</A> - <A HREF="http://tinyurl.com/36lhw">MMHA</A> - <A HREF="http://the-redroom.blogspot.com/">RRB</A>  <BR>Freedom of speech is wonderful - right up there with the freedom not to listen.</SMALL>]]></description>
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<pubDate>Thu, 20 Jan 2005 20:43:11 EDT</pubDate>
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<title>Re: [FL] Mediacom and bad on-site server</title>
<link>http://www.dslreports.com/forum/Re-FL-Mediacom-and-bad-onsite-server-12439101</link>
<description><![CDATA[mike1965 posted :  <div class="bquote"><SMALL>said by <a href="/profile/871645" onClick="this.blur(); return popup(event,'/uidpop?ajh=1&uid=871645');">IowaViking</a>:</SMALL><br><br>mike so Mediacom isn't a REAL company now? A lot of other Internet providers don't support routers. Doesn't mean you can't use them just means they don't support them.<br> </DIV>well lets see....internet and home metworking go hand in hand....got my verizon DSl activated today to test drive for 30days.....got it activated with out a hitch but I had problems getting my router to connect....<br><br>I called tech support...the guy i talked to knew routers inside and out....we had it up and going in a matter or minutes..WHY?....cause they support home networking and have been trained in it....this my friend is a REAL internet company....it was THE BEST tech support call I have experienced in a long time<br><br>a REAL internet company would go the extra mile to support home networking...just goes to show you mediacom  has along way to go :D<br><SMALL>--<br>www.geek4rent.us</SMALL>]]></description>
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<pubDate>Thu, 20 Jan 2005 17:52:46 EDT</pubDate>
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<title>Re: [FL] Mediacom and bad on-site server</title>
<link>http://www.dslreports.com/forum/Re-FL-Mediacom-and-bad-onsite-server-12438318</link>
<description><![CDATA[hirogen posted : Thanks Guys,<br>I really appreciate the feedback. Plus this thread allowed me to vent my frustrations a little. I feel better and think I can tackle the problem again. ]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/Re-FL-Mediacom-and-bad-onsite-server-12438318</guid>
<pubDate>Thu, 20 Jan 2005 16:19:37 EDT</pubDate>
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<title>Re: [FL] Mediacom and bad on-site server</title>
<link>http://www.dslreports.com/forum/Re-FL-Mediacom-and-bad-onsite-server-12438312</link>
<description><![CDATA[IowaViking posted : mike so Mediacom isn't a REAL company now? A lot of other Internet providers don't support routers. Doesn't mean you can't use them just means they don't support them.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/Re-FL-Mediacom-and-bad-onsite-server-12438312</guid>
<pubDate>Thu, 20 Jan 2005 16:18:58 EDT</pubDate>
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<title>Re: [FL] Mediacom and bad on-site server</title>
<link>http://www.dslreports.com/forum/Re-FL-Mediacom-and-bad-onsite-server-12438050</link>
<description><![CDATA[pcscdma posted : you can register the router's MAC address by hooking the router up to the modem and use any computer connected to the router and go to<br>&raquo;<A HREF="https://sas.r21.mchsi.com" >sas.r21.mchsi.com</A> and clicking on replace. You should only have to reboot the router. You should be able to get to that website even though you can't go anywhere else.<br><SMALL>--<br>/sbin/shutdown -h now</SMALL>]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/Re-FL-Mediacom-and-bad-onsite-server-12438050</guid>
<pubDate>Thu, 20 Jan 2005 15:45:02 EDT</pubDate>
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<title>Re: [FL] Mediacom and bad on-site server</title>
<link>http://www.dslreports.com/forum/Re-FL-Mediacom-and-bad-onsite-server-12437998</link>
<description><![CDATA[mike1965 posted : yea do not hold your breath on a call back AT ALL...if you want some thing done you need to take it upon your self<br><br>I do realize that in order to connect first time it is better to connect to 1 computer and then hook the router up...this only makes sense...however a REAL internet company would support routers and home networking ;)<br><SMALL>--<br>www.geek4rent.us</SMALL>]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/Re-FL-Mediacom-and-bad-onsite-server-12437998</guid>
<pubDate>Thu, 20 Jan 2005 15:36:50 EDT</pubDate>
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<title>Re: [FL] Mediacom and bad on-site server</title>
<link>http://www.dslreports.com/forum/Re-FL-Mediacom-and-bad-onsite-server-12437827</link>
<description><![CDATA[Wingman69 posted : Good luck EVER gettting a call back. Out of the 8 or so times I was supposed to be called back, I was ONCE.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/Re-FL-Mediacom-and-bad-onsite-server-12437827</guid>
<pubDate>Thu, 20 Jan 2005 15:15:11 EDT</pubDate>
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<title>Re: [FL] Mediacom and bad on-site server</title>
<link>http://www.dslreports.com/forum/Re-FL-Mediacom-and-bad-onsite-server-12437707</link>
<description><![CDATA[IowaViking posted : The other issues I definitely agree need to be addressed. Won't deny that. But the tech will bypass a router. He has the right to do so if you want him to install the product. That's all I'm saying. Far as the DVR, etc. issues I would contact customer service and ask for a sup and see if they'll let ya pick up a DVR locally. Just an idea. Trying to help.<br><SMALL>--<br>\m/(-_-)\m/<BR><A HREF="http://tinyurl.com/4yc83">DAILY HAROLD</A> - <A HREF="http://tinyurl.com/36lhw">MMHA</A> - <A HREF="http://the-redroom.blogspot.com/">RRB</A>  <BR>Freedom of speech is wonderful - right up there with the freedom not to listen.</SMALL>]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/Re-FL-Mediacom-and-bad-onsite-server-12437707</guid>
<pubDate>Thu, 20 Jan 2005 15:00:51 EDT</pubDate>
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<title>Re: [FL] Mediacom and bad on-site server</title>
<link>http://www.dslreports.com/forum/Re-FL-Mediacom-and-bad-onsite-server-12437542</link>
<description><![CDATA[hirogen posted : That's not in debate, I know this but it took him missing with the network to setup a single computer so in fact he did change the current configuration. Which implies some responsibility. If he had an issue with it then he should of not touch it at all. But that not the only problem here now is it. Where&#146;s that DVR and why didn't he ground my cable?<br>And what&#146;s with the customer service and not calling me back? Whose are the real issues I&#146;m having.]]></description>
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<pubDate>Thu, 20 Jan 2005 14:38:27 EDT</pubDate>
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<title>Re: [FL] Mediacom and bad on-site server</title>
<link>http://www.dslreports.com/forum/Re-FL-Mediacom-and-bad-onsite-server-12437479</link>
<description><![CDATA[IowaViking posted : scooter is 100% correct. Mediacom does not support router or networking. Now granted some techs will hook up a router but that's up to the tech. Standard procedure is to hook up directly to a computer and if a router is in place to bypass it. Nothing was done wrong far as that goes.<br><SMALL>--<br>\m/(-_-)\m/<BR><A HREF="http://tinyurl.com/4yc83">DAILY HAROLD</A> - <A HREF="http://tinyurl.com/36lhw">MMHA</A> - <A HREF="http://the-redroom.blogspot.com/">RRB</A>  <BR>Freedom of speech is wonderful - right up there with the freedom not to listen.</SMALL>]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/Re-FL-Mediacom-and-bad-onsite-server-12437479</guid>
<pubDate>Thu, 20 Jan 2005 14:29:33 EDT</pubDate>
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<title>Re: [FL] Mediacom and bad on-site server</title>
<link>http://www.dslreports.com/forum/Re-FL-Mediacom-and-bad-onsite-server-12437436</link>
<description><![CDATA[scooter2479 posted : Well I can tell you that we don't hook up to anything like a router or switch when we do an install. We do no kind of networking at all and if you were there the tech would have told you that and still would have had to bypass the router. It is in our TOS. You can hook it up after we leave, thats fine but we don't touch it. Too much to go wrong and installs would take alot longer if we did trying to set it all up. ]]></description>
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<pubDate>Thu, 20 Jan 2005 14:23:38 EDT</pubDate>
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<title>[FL] Mediacom and bad on-site server</title>
<link>http://www.dslreports.com/forum/FL-Mediacom-and-bad-onsite-server-12437242</link>
<description><![CDATA[hirogen posted : Come an listen to my story of a man name Shawn, A poor computer tech, that just wants service done. <br>I moved into an old house that needs a lot of work done to it. I got several rooms remodeled and wanted to get cable hooked up. I placed an order for basic cable, 1 movie pack, cable modem and a DVR. I spent my whole day off running new cables to the two locations that I wanted hooked up. I have one line that goes directly to the cable modem and the other split in 2 for the 2 TVs. The only thing the cable guy needed to do was run a cable line to the pole and ground it, then connect the two lines. Well, he did not ground the splitter on the power pole. That was the first problem. Now the cable modem, I have my network all setup and tested. I got a shelf setup for the modem and router. All he had to do is plug the modem in and it would of worked. But that's to easy, he told it upon himself to bypass my router and switch to hookup one computer. So now I have to go back behind him and set it up correctly again then call tech support to activate the router MAC address so I can have my other computer on-line. I work so I was not there to correct him or have him at least try it first. I had to get a friend that does not know networking to let him in the house to set everything up. I don't care who you are, you just don't go messing around with someone&#146;s network without permission. Then we come to the DVR. What DVR you ask, well that is my question too. He did not have it and did not know when I would get it. I called my friend from work to find all this out. I then called customer service to run down the situation. Nothing she can do about the modem. I have to call tech support when I get home and the DVR she tracks it down. It will be delivered tomorrow. I tell her I would not be at home. She says someone can call you 30 mins before hand to give you time to get someone over there. Well, guess what, the tech shows up without calling and leaves a note. I stopped by and you where not here, no call at all. So, at lunch I call and they tell me we will see if we can get the tech back out there some time today, maybe. What the frell kind of service is this? If Mediacom was not the only game in town I would cancel my service and go else where. I'm going to have to ground my cable connection myself. I don't think it's worth the trouble to try and get someone back out there to do that and where is this DVR at, come on guys.]]></description>
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<pubDate>Thu, 20 Jan 2005 13:59:05 EDT</pubDate>
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