Topic 'Comcast Philly Dropped Packets' in forum 'Comcast XFINITY' - dslreports.com http://www.dslreports.com/forum/Comcast-Philly-Dropped-Packets-13237590 en Wed, 23 Mar 2022 15:02:08 EDT Wed, 23 Mar 2022 15:02:08 EDT Re: Comcast Philly Dropped Packets http://www.dslreports.com/forum/Re-Comcast-Philly-Dropped-Packets-13287362
** If you are using a router, get firmware upgrade to latest.
** If you are using the modem they gave you, contact ISP ( Comcast) and have them do your account.]]> http://www.dslreports.com/forum/Re-Comcast-Philly-Dropped-Packets-13287362 Fri, 29 Apr 2005 01:47:22 EDT Re: Comcast Philly Dropped Packets http://www.dslreports.com/forum/Re-Comcast-Philly-Dropped-Packets-13286490
Of course while i'm on the phone it improves dramatically. dropped packets go to about 4%, but latency on my 2nd hop (HV) is still 60-90ms, up from 7ms to my first hop. ]]> http://www.dslreports.com/forum/Re-Comcast-Philly-Dropped-Packets-13286490 Thu, 28 Apr 2005 23:11:17 EDT Re: Comcast Philly Dropped Packets http://www.dslreports.com/forum/Re-Comcast-Philly-Dropped-Packets-13285617 Nothing on the outage boards at this time - looks like you better call it in again.

Those line quality tests are NASTY!
--
"ONE team - ONE city - ONE dream!!"]]> http://www.dslreports.com/forum/Re-Comcast-Philly-Dropped-Packets-13285617 Thu, 28 Apr 2005 21:21:58 EDT Re: Comcast Philly Dropped Packets http://www.dslreports.com/forum/Re-Comcast-Philly-Dropped-Packets-13285371
» ··· /1720186

What was the problem with the routers before (specifically)?

15% packet loss to anywhere I ping right now. Excellent. Looks like someone else from my area posted and is having issues as well. ]]> http://www.dslreports.com/forum/Re-Comcast-Philly-Dropped-Packets-13285371 Thu, 28 Apr 2005 20:54:38 EDT Re: Comcast Philly Dropped Packets http://www.dslreports.com/forum/Re-Comcast-Philly-Dropped-Packets-13271094 The issues with the Elkins Park and Huntingdon Valley routers were worked on overnight. Hopefully everything should be better for you.
--
"ONE team - ONE city - ONE dream!!"]]> http://www.dslreports.com/forum/Re-Comcast-Philly-Dropped-Packets-13271094 Wed, 27 Apr 2005 09:06:57 EDT Re: Comcast Philly Dropped Packets http://www.dslreports.com/forum/Re-Comcast-Philly-Dropped-Packets-13271025 http://www.dslreports.com/forum/Re-Comcast-Philly-Dropped-Packets-13271025 Wed, 27 Apr 2005 08:53:01 EDT Re: Comcast Philly Dropped Packets http://www.dslreports.com/forum/Re-Comcast-Philly-Dropped-Packets-13270548 said by da sponge:

just lost all connectivity (modem was reset remotely ealier in the evening too, but still had loss after it) for about 2 minutes. Everything just came back up and I'm showing zero packet loss. Going through the same routers and everything is sub 10ms. Here's to hoping things are still golden in the morning :)
I noticed the outage page had this this morning:

General Outage - Resolved at 4/27/2005 12:59:50 AM EDT
(PA Metro/Willow Grove - OTN 2 (B)/Willow Grove - OTN 5 (C) - Connection to the Internet is currently unavailable. Our technicians are aware of the situation and are working to resolve the issue. This outage was logged at : 4/27/2005 12:51:00 AM EDT.)

Hopefully that will help.]]> http://www.dslreports.com/forum/Re-Comcast-Philly-Dropped-Packets-13270548 Wed, 27 Apr 2005 06:00:51 EDT Re: Comcast Philly Dropped Packets http://www.dslreports.com/forum/Re-Comcast-Philly-Dropped-Packets-13269416 http://www.dslreports.com/forum/Re-Comcast-Philly-Dropped-Packets-13269416 Tue, 26 Apr 2005 23:56:02 EDT Re: Comcast Philly Dropped Packets http://www.dslreports.com/forum/Re-Comcast-Philly-Dropped-Packets-13266929
I'm seeing between 30-60% packet loss. Avg hops are about 35ms, up to 90ms and timeouts. Doesn't matter where I go. ]]> http://www.dslreports.com/forum/Re-Comcast-Philly-Dropped-Packets-13266929 Tue, 26 Apr 2005 19:15:43 EDT Re: Comcast Philly Dropped Packets http://www.dslreports.com/forum/Re-Comcast-Philly-Dropped-Packets-13266477
»comcast.net/help shows:
General Outage - Resolved at 4/26/2005 3:43:04 PM EDT
(Connection to the Internet is currently unavailable. Our technicians are aware of the situation and are working to resolve the issue. This outage was logged at : 4/22/2005 7:07:00 PM EDT.)

Which is about the time of my first call Friday night (perhaps a little before, someone beat me to the punch? :P ). It is MOST CERTAINLY NOT resolved.
» ··· /1718133

Edit: The tech I just talked to said that there is a stage 2 node issue in my area (came up when my account was pulled up). Why would they say on the help page that the issue has been resolved if it's still seen as an active issue?]]> http://www.dslreports.com/forum/Re-Comcast-Philly-Dropped-Packets-13266477 Tue, 26 Apr 2005 18:25:44 EDT Re: Comcast Philly Dropped Packets http://www.dslreports.com/forum/Re-Comcast-Philly-Dropped-Packets-13263660 http://www.dslreports.com/forum/Re-Comcast-Philly-Dropped-Packets-13263660 Tue, 26 Apr 2005 11:51:57 EDT Re: Comcast Philly Dropped Packets http://www.dslreports.com/forum/Re-Comcast-Philly-Dropped-Packets-13260304
Tracing route to www.yahoo.akadns.net [216.109.118.73]
over a maximum of 30 hops:

1 12 ms 7 ms 7 ms 10.102.40.1
2 6 ms 8 ms 9 ms ge-6-3-ur01.chestnuthill.pa.panjde.comcast.net [68.86.213.121]
3 6 ms 18 ms 8 ms po20-ur01.wayneave.pa.panjde.comcast.net [68.86.208.105]
4 8 ms 8 ms 8 ms po10-ur01.fairmountave.pa.panjde.comcast.net [68.86.208.65]
5 8 ms 8 ms 8 ms po10-ur01.christianst.pa.panjde.comcast.net [68.86.208.61]
6 9 ms 7 ms 9 ms po10-ur01.columbsblvd.pa.panjde.comcast.net [68.86.208.57]
7 8 ms 14 ms 8 ms po10-ur01.greenwayave.pa.panjde.comcast.net [68.86.208.53]
8 8 ms 8 ms 8 ms po20-ar01.wallingford.pa.panjde.comcast.net [68.86.208.49]
9 10 ms 11 ms 9 ms po90-ar01.401nbroadst.pa.panjde.comcast.net [68.86.208.29]
10 13 ms 12 ms 13 ms 68.86.211.14
11 14 ms 13 ms 15 ms 12.119.53.49
12 13 ms 14 ms 17 ms tbr1-p012401.phlpa.ip.att.net [12.123.137.45]
13 16 ms 15 ms 13 ms tbr1-cl8.n54ny.ip.att.net [12.122.2.17]
14 14 ms 15 ms 14 ms ggr2-p310.n54ny.ip.att.net [12.123.3.105]
15 13 ms 14 ms 14 ms 4.68.111.5
16 13 ms 15 ms 13 ms 4.68.97.161
17 21 ms 20 ms 20 ms 64.159.1.86
18 21 ms 20 ms 20 ms 4.68.121.165
19 19 ms 21 ms 21 ms 4.79.228.6
20 22 ms 22 ms 20 ms ge3-1.bas1-m.dcn.yahoo.com [216.109.120.149]
21 21 ms 21 ms 21 ms p10.www.dcn.yahoo.com [216.109.118.73]

Trace complete.

SB4100

Downstream Value
Frequency 723000000 Hz Locked
Signal to Noise Ratio 36 dB
Power Level -3 dBmV
The Downstream Power Level reading is a snapshot taken at the time this page was requested. Please Reload/Refresh this Page for a new reading

Upstream Value
Channel ID 2
Frequency 30992000 Hz Ranged
Power Level 46 dBmV

It looks like from some of the traces here, once you hit a problem router, the ping spiking seems to carry over through most of the rest routers in the path.]]> http://www.dslreports.com/forum/Re-Comcast-Philly-Dropped-Packets-13260304 Mon, 25 Apr 2005 22:26:44 EDT Re: Comcast Philly Dropped Packets http://www.dslreports.com/forum/Re-Comcast-Philly-Dropped-Packets-13259880
C:\>tracert www.yahoo.com

Tracing route to www.yahoo.akadns.net [216.109.117.109]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.1.1
2 * * * Request timed out.
3 162 ms 151 ms 208 ms ge-2-4-ur01.ivyland.pa.panjde.comcast.net [68.86.218.69]
4 106 ms 134 ms 128 ms po70-ar01.ivyland.pa.panjde.comcast.net [68.86.208.145]
5 124 ms 123 ms 127 ms po10-ar01.401nbroadst.pa.panjde.comcast.net [68.86.208.33]
6 79 ms 62 ms 80 ms 68.86.211.14
7 113 ms 143 ms 107 ms 12.119.53.49
8 120 ms 123 ms 136 ms tbr1-p012401.phlpa.ip.att.net [12.123.137.45]
9 129 ms 115 ms 116 ms tbr1-cl8.n54ny.ip.att.net [12.122.2.17]
10 128 ms 144 ms 141 ms ggr2-p310.n54ny.ip.att.net [12.123.3.105]
11 87 ms 121 ms 153 ms so-0-1-0.gar4.NewYork1.Level3.net [4.68.111.5]
12 82 ms 61 ms 53 ms ae-1-52.bbr2.NewYork1.Level3.net [4.68.97.33]
13 77 ms 67 ms 65 ms as-3-0.bbr1.Washington1.Level3.net [64.159.3.254]
14 86 ms 116 ms 130 ms ge-1-1-51.car1.Washington1.Level3.net [4.68.121.5]
15 111 ms 115 ms 244 ms 4.79.228.6
16 93 ms 96 ms 155 ms ge7-1.bas2-m.dcn.yahoo.com [216.109.120.207]
17 138 ms 140 ms 147 ms p24.www.dcn.yahoo.com [216.109.117.109]

Trace complete.]]> http://www.dslreports.com/forum/Re-Comcast-Philly-Dropped-Packets-13259880 Mon, 25 Apr 2005 21:44:03 EDT Re: Comcast Philly Dropped Packets http://www.dslreports.com/forum/Re-Comcast-Philly-Dropped-Packets-13258839 http://www.dslreports.com/forum/Re-Comcast-Philly-Dropped-Packets-13258839 Mon, 25 Apr 2005 19:47:13 EDT Re: Comcast Philly Dropped Packets http://www.dslreports.com/forum/Re-Comcast-Philly-Dropped-Packets-13258700 
Tracing route to css1.nerdtreehouse.com [67.19.179.26]
over a maximum of 30 hops:
 
  1 6 ms    6 ms    7 ms  10.102.144.1
  2 26 ms   20 ms   30 ms  ge-0-1-ur01.huntingtonv.pa.panjde.comcast.net[68.86.219.149]
  3 23 ms   21 ms   23 ms  ge-0-12-ur01.lowermorlend.pa.panjde.comcast.net[68.86.208.138]
  4  *      21 ms   19 ms  ge-9-22-ur01.willowgrove.pa.panjde.comcast.net [68.86.208.142]
  5 22 ms    *      32 ms  po10-ur01.chestnuthill.pa.panjde.comcast.net [68.86.208.109]
  6 19 ms   19 ms    *     po20-ur01.wayneave.pa.panjde.comcast.net [68.86.208.105]
  7 20 ms    *      23 ms  po10-ur01.fairmountave.pa.panjde.comcast.net [68.86.208.65]
  8 23 ms    *      25 ms  po10-ur01.christianst.pa.panjde.comcast.net [68.86.208.61]
  9  *      23 ms   20 ms  po10-ur01.columbsblvd.pa.panjde.comcast.net [68.86.208.57]
 10  22 ms   *      21 ms  po10-ur01.greenwayave.pa.panjde.comcast.net [68.86.208.53]
 11  23 ms  22 ms   22 ms  po20-ar01.wallingford.pa.panjde.comcast.net [68.86.208.49]
 12  22 ms  22 ms    42 ms  po90-ar01.401nbroadst.pa.panjde.comcast.net [68.86.208.29]

a ping to yahoo.com over a min or so gives 20% packet loss.
Here's the line quality test » ··· /1717175

I haven't had these kinds of problems at all in the past. Seriously, wtf is up?

I had to pull teeth to get the CSR to understand that the problem wasn't with my line. Finally I got him to ping the first bad router shown in the line quality tests and he was seeing about 30% packet loss. I had to explain that that router has nothing to do with my individual connection beyond the fact that I'm router through it and that this is a comcast router that's down. The fact that a tech is coming to my house won't fix this router that's dropping packets further upstream. This router was not in my tracert yesterday, so yet again I'm rerouted, but this time it's for the worse.

How does this kind of thing not show up on the problem list for my area? Doesn't comcast to SNMP monitoring or something similar? Shouldn't emails alerts be sent when a router drops 30% of packets? Why does it take a full day for an issue to be identified and acknowledged?]]> http://www.dslreports.com/forum/Re-Comcast-Philly-Dropped-Packets-13258700 Mon, 25 Apr 2005 19:30:24 EDT Re: Comcast Philly Dropped Packets http://www.dslreports.com/forum/Re-Comcast-Philly-Dropped-Packets-13248427 /quali ··· /1715845

Getting somw packet loss on CRAN down here in Delaware today. Not shown on the line quality test. However, Pingplotter was showing up to 30% on some of the hops in the CRAN.

Downstream Value
Frequency 723000000 Hz Locked
Signal to Noise Ratio 34 dB
Power Level -7 dBmV The Downstream Power Level reading is a snapshot taken at the time this page was requested. Please Reload/Refresh this Page for a new reading


Upstream Value
Channel ID 2
Frequency 31000000 Hz Ranged

Power Level 46 dBmV
--
Plan your trade and trade your plan.]]> http://www.dslreports.com/forum/Re-Comcast-Philly-Dropped-Packets-13248427 Sun, 24 Apr 2005 12:53:29 EDT Re: Comcast Philly Dropped Packets http://www.dslreports.com/forum/Re-Comcast-Philly-Dropped-Packets-13244269
edit - 11PM
Things are looking good, can ping yahoo with zero drops. Tracert also works fine to anywhere. I'm keeping my fingers crossed, but I think a line quality test will show everything as good. From the tracert it looks like things were rerouted. 
  1     7 ms     8 ms     7 ms  10.102.144.1
  2     8 ms    10 ms     8 ms  68.86.219.149
  3     7 ms     7 ms     9 ms  ge-0-12-ur01.lowermorlend.pa.panjde.comcast.net
[68.86.208.138]
  4     7 ms     8 ms     7 ms  ge-9-22-ur01.willowgrove.pa.panjde.comcast.net [68.86.208.
 *142]
  5     9 ms     7 ms     7 ms  po10-ur01.chestnuthill.pa.panjde.comcast.net [68.86.208.10
 *9]
 
(*) WARNING 2 long line(s) split
I'm going through Lower Moreland now and then through willow grove and onward, bypassing elkins park and the bad router after it. In any event, things are back up and now I'm happy!

Looks pretty good!
» ··· /1715439]]> http://www.dslreports.com/forum/Re-Comcast-Philly-Dropped-Packets-13244269 Sat, 23 Apr 2005 21:08:31 EDT Re: Comcast Philly Dropped Packets http://www.dslreports.com/forum/Re-Comcast-Philly-Dropped-Packets-13243538 http://www.dslreports.com/forum/Re-Comcast-Philly-Dropped-Packets-13243538 Sat, 23 Apr 2005 19:17:48 EDT Re: Comcast Philly Dropped Packets http://www.dslreports.com/forum/Re-Comcast-Philly-Dropped-Packets-13242646 I'm new here, although not new to Comcrap (unfortunately). I've been having problems all morning -- actually, since yesterday. I didn't call though, because I thought it was just DNS issues (again), but after replacing my DNS with a recomended speakeasy one, I still have problems.

Go Comcast.]]> http://www.dslreports.com/forum/Re-Comcast-Philly-Dropped-Packets-13242646 Sat, 23 Apr 2005 16:36:44 EDT Re: Comcast Philly Dropped Packets http://www.dslreports.com/forum/Re-Comcast-Philly-Dropped-Packets-13242571 http://www.dslreports.com/forum/Re-Comcast-Philly-Dropped-Packets-13242571 Sat, 23 Apr 2005 16:23:24 EDT Re: Comcast Philly Dropped Packets http://www.dslreports.com/forum/Re-Comcast-Philly-Dropped-Packets-13242319 Yep, there's definitely some issues with that router.

Here's a trace from me to that IP.
--
"ONE team - ONE city - ONE dream!!"
Click for full size
]]> http://www.dslreports.com/forum/Re-Comcast-Philly-Dropped-Packets-13242319 Sat, 23 Apr 2005 15:44:12 EDT Re: Comcast Philly Dropped Packets http://www.dslreports.com/forum/Re-Comcast-Philly-Dropped-Packets-13241863 At least some progress is better than no progress (on the weekend no less).]]> http://www.dslreports.com/forum/Re-Comcast-Philly-Dropped-Packets-13241863 Sat, 23 Apr 2005 14:42:35 EDT Re: Comcast Philly Dropped Packets http://www.dslreports.com/forum/Re-Comcast-Philly-Dropped-Packets-13240967
Hopefully before monday.]]> http://www.dslreports.com/forum/Re-Comcast-Philly-Dropped-Packets-13240967 Sat, 23 Apr 2005 11:58:42 EDT Re: Comcast Philly Dropped Packets http://www.dslreports.com/forum/Re-Comcast-Philly-Dropped-Packets-13240942
» ··· .208.126

I called comcast and they acknowledged that escalating the case did lead to them identifying that there is an issue (although they thought it was resolved this morning). I gave them the URLs to our speedtests last night in the notes of the ticket. At least they realize now that there is a problem and are working on it. It'd have been nice if they recognized this when first reported instead of giving the run around and then acknowledging/investigating 24 hours later. I had to call support four times before they'd escalate the case. Each time they wanted to attribute it to something other than them.

A line test from this morning - same packet loss, better latency.
» ··· /1714875

I suppose it could be worse - we could be like the poor saps in Utah with the crazy latency for a month without any good resolution :P]]> http://www.dslreports.com/forum/Re-Comcast-Philly-Dropped-Packets-13240942 Sat, 23 Apr 2005 11:53:35 EDT Re: Comcast Philly Dropped Packets http://www.dslreports.com/forum/Re-Comcast-Philly-Dropped-Packets-13240760 they are "investigating the problem".

thx da sponge for the linkage.

from this morning..
»/speed ··· /1714826]]> http://www.dslreports.com/forum/Re-Comcast-Philly-Dropped-Packets-13240760 Sat, 23 Apr 2005 11:23:34 EDT Re: Comcast Philly Dropped Packets http://www.dslreports.com/forum/Re-Comcast-Philly-Dropped-Packets-13240574
of course when comcast is called they say nothing is wrong.

I am a business owner so i am going to start documenting this. if im paying 107$ per month it should be faster than a 9.99 netscape account.]]> http://www.dslreports.com/forum/Re-Comcast-Philly-Dropped-Packets-13240574 Sat, 23 Apr 2005 10:46:38 EDT Re: Comcast Philly Dropped Packets http://www.dslreports.com/forum/Re-Comcast-Philly-Dropped-Packets-13238196 »/speedresults]]> http://www.dslreports.com/forum/Re-Comcast-Philly-Dropped-Packets-13238196 Fri, 22 Apr 2005 22:52:06 EDT Re: Comcast Philly Dropped Packets http://www.dslreports.com/forum/Re-Comcast-Philly-Dropped-Packets-13238112
Yes, dropped packets on the way to me MUST be my fault.

» ··· /1714437

oh look, my problems start at the same place as osirus35, deep inside comcast's network close to home.

edit: hoagiemon's was the test after mine (his post didn't include the full link to test so i went searching).
» ··· /1714438

lo and behold, same point of failure. ]]> http://www.dslreports.com/forum/Re-Comcast-Philly-Dropped-Packets-13238112 Fri, 22 Apr 2005 22:39:26 EDT Re: Comcast Philly Dropped Packets http://www.dslreports.com/forum/Re-Comcast-Philly-Dropped-Packets-13238031 ··· /1714382

here u go]]> http://www.dslreports.com/forum/Re-Comcast-Philly-Dropped-Packets-13238031 Fri, 22 Apr 2005 22:26:58 EDT Re: Comcast Philly Dropped Packets http://www.dslreports.com/forum/Re-Comcast-Philly-Dropped-Packets-13237993 ··· /1714382 gives a better picture of where the potential problem lies.

DNS has nothing to do with your test results.]]> http://www.dslreports.com/forum/Re-Comcast-Philly-Dropped-Packets-13237993 Fri, 22 Apr 2005 22:20:15 EDT Re: Comcast Philly Dropped Packets http://www.dslreports.com/forum/Re-Comcast-Philly-Dropped-Packets-13237823
edit after tech2: already off the phone. moving the modem in front of the splitter helped, though it could have been the full power cycle as it's doing much better behind the splitter now.

odd thing was, pings in network were perfectly fine, but out of network, even on the same hops on cran, were crap.

edit after tech2: no, still getting dropped packets on tracert & ping. grrrr. I just put it in front of the splitter and hooked it up to my pc. i can ping my gateway until i'm blue in the face and get 5-10ms latency, but as soon as I try yahoo or anything external it goes to shit.

edit tech3: downchannel power is a little low. sending out a tech. I don't quite understand why I can ping inside the network till I'm blue in the face without loss, but as soon as I go outside it craps out AND have the problem still be on my end. Can anyone explain that to me?]]> http://www.dslreports.com/forum/Re-Comcast-Philly-Dropped-Packets-13237823 Fri, 22 Apr 2005 21:54:49 EDT Re: Comcast Philly Dropped Packets http://www.dslreports.com/forum/Re-Comcast-Philly-Dropped-Packets-13237762 http://www.dslreports.com/forum/Re-Comcast-Philly-Dropped-Packets-13237762 Fri, 22 Apr 2005 21:47:31 EDT Re: Comcast Philly Dropped Packets http://www.dslreports.com/forum/Re-Comcast-Philly-Dropped-Packets-13237759



I did a line test and this is what i got :( . I tried auto detecting the dns and specifying which ones and no luck. I tried. 4.2.2.2 and 4.1.1.1]]> http://www.dslreports.com/forum/Re-Comcast-Philly-Dropped-Packets-13237759 Fri, 22 Apr 2005 21:46:59 EDT Comcast Philly Dropped Packets http://www.dslreports.com/forum/Comcast-Philly-Dropped-Packets-13237590 
Tracing route to css1.nerdtreehouse.com [67.19.179.26]
over a maximum of 30 hops:
 
  1     6 ms     5 ms     6 ms  10.102.144.1
  2   145 ms    32 ms     6 ms  68.86.219.149
  3    62 ms    67 ms    61 ms  ge-0-11-ur01.elkinspr.pa.panjde.comcast.net [68.86.208.133
 *]
  4    59 ms    71 ms    70 ms  68.86.208.129
  5    69 ms    70 ms     *     ge-1-22-ur01.willowgrove.pa.panjde.comcast.net [68.86.208.
 *125]
  6    69 ms     *       68 ms  po10-ur01.chestnuthill.pa.panjde.comcast.net [68.86.208.10
 *9]
  7    74 ms    75 ms     *     po20-ur01.wayneave.pa.panjde.comcast.net [68.86.208.105]
  8    56 ms     *       75 ms  po10-ur01.fairmountave.pa.panjde.comcast.net [68.86.208.65
 *]
  9    82 ms     *       73 ms  po10-ur01.christianst.pa.panjde.comcast.net [68.86.208.61]
 10    68 ms    71 ms    68 ms  po10-ur01.columbsblvd.pa.panjde.comcast.net [68.86.208.57]
 11    60 ms    67 ms     *     po10-ur01.greenwayave.pa.panjde.comcast.net [68.86.208.53]
 12     *       86 ms    80 ms  po20-ar01.wallingford.pa.panjde.comcast.net [68.86.208.49]
 13     *        *       87 ms  po90-ar01.401nbroadst.pa.panjde.comcast.net [68.86.208.29]
 14     *       61 ms    63 ms  68.86.211.14
 15    83 ms     *        *     12.119.53.53
 16    86 ms     *       89 ms  tbr2-p012401.phlpa.ip.att.net [12.123.137.49]
 17     *        *       73 ms  tbr1-cl9.wswdc.ip.att.net [12.122.2.85]
 18     *      103 ms    99 ms  tbr1-cl4.sl9mo.ip.att.net [12.122.10.30]
 19   108 ms   102 ms   104 ms  tbr2-cl2.sl9mo.ip.att.net [12.122.9.142]
 20   118 ms     *      106 ms  tbr2-cl6.dlstx.ip.att.net [12.122.10.90]
 21     *      127 ms     *     gar1-p370.dlrtx.ip.att.net [12.123.196.97]
 22   120 ms   128 ms   125 ms  12.119.136.14
 23   112 ms     *        *     dist-vlan31.dsr3-2.dllstx3.theplanet.com [70.85.127.30]
 24     *      119 ms     *     dist-vlan41.dsr2-1.dllstx4.theplanet.com [70.85.127.83]
 25   116 ms   122 ms   119 ms  gig1-0-1.sm-car6-11.dllstx4.theplanet.com [67.19.255.42]
 26   113 ms   114 ms   109 ms  scorpius.nerdtreehouse.com [67.19.179.26]
 
(*) WARNING 4 long line(s) split
Pinging yahoo.com [66.94.234.13] with 32 bytes of data:
 
Ping statistics for 66.94.234.13:
    Packets: Sent = 127, Received = 94, Lost = 33 (25% loss),
Approximate round trip times in milli-seconds:
    Minimum = 120ms, Maximum = 166ms, Average = 150ms

Before calling support I power cycled my modem, no change. They couldn't get any packet loss pinging me. I run a clean system and with pretty much everything shut down and zero network activity I still get these results. Any ideas other than to wait for it to clear up about five minutes before the tech arrives on tuesday?
]]> http://www.dslreports.com/forum/Comcast-Philly-Dropped-Packets-13237590 Fri, 22 Apr 2005 21:21:49 EDT