Patriot Media → [HSI] Latency/Dropped Packets :/

Hi All,

First time I've posted here though I've been visiting this place off and on for years now...really this place reminds me of what the Internet started as...people helping people for free. hehe... Anyway, enough kudos to this site.

I am a Patriot Media customer in Somerset county, NJ.. For at least a few weeks now I seem to be getting high latency and even completely lose my Internet connection almost daily now. Usually only for a few minutes but sometimes it requires intervention...i.e., unplugging the router or cable modem.

I have an Toshiba PCX1100U modem, a Linksys BEFSR41 ver2 router. Router is running the latest firmware. I'm not completely certain what it should be, but when I run a ping -t to a site in New Brunswick, NJ I'm getting 20ms tonight on average.. Lately that number has usually been around 200-240ms (as well as dropping some packets).

Another thing I thought was odd, and I'd really like feedback on this....when I do a traceroute out to the Internet, I would expect my first hop to be my LANside default gateway address...i.e., 192.168.1.1. But instead my first hop is 10.0.0.1 which, according to Patriot Media customer service, is a node on their network. Am I taking a non-optimal routing path? Incidenally, my first TWO hops are 10.0.0.1...Again right this second my pings seem okay but this isn't usually what it looks like. Here are the results of my speed test I conducted tonight:

2005-04-26 21:51:39 EST: 3954 / 449
Your download speed : 4049891 bps, or 3954 kbps.
A 494.3 KB/sec transfer rate.
Your upload speed : 460140 bps, or 449 kbps.

Any comments about my setup in general? Does this router have known problems with this modem and/or Patriot Media? Is my 10.0.0.1 first and second hop optimal? Any other suggestions?

Incidentally, I DID try and bypass the router in the course of troubleshooting tonight but it didn't seem to make a difference...but again tonight the #'s seem okay. And also bypassing the router isn't a long-term solution as I also have a wireless access point and a VoIP adapter connected to it.

Thanks for any help you can offer!

-imagebbs

sounds like your system's IP is set up as DMZ - which means that your computer is literally connected directly to the cable modem, bypassing some functionality of the router.

Yes, you should have seen 192.168.1.x as the first hop, but because of DMZ, your computer is naked to the internet. check it out... I know that specific router, and I know that it has DMZ capability.

It does have DMZ capability, but I don't have that feature enabled for any of the nodes on my LAN.

Thanks,

-image