Comcast XFINITY → connection problems

For the past few days Ive been having trouble visiting websites. Theve either been very slow to load or wont load at all. I just did a speed test and my speeds are what there supposed to be. 4/356. I dont know if the problem is with my ISP or my computer. Any sugestions would be helpful.

Here is the signals from my cable modem. I dont know if anyone would be able to tell anything from that. For almost every web site I try to visit I get timeout errors. I disabled my firewall and virus scan programs. I dont know what else to do.

Acquire Downstream Channel 609000000 Hz Locked
Connectivity State Operational Operational
Boot State OK Operational



Downstream Channel


Lock Status Operational
Modulation 256QAM
Channel ID 37
Symbol Rate 5360.537 Ksym/sec
Downstream Power -4.6 dBmV
SNR 32.7 dB


Upstream Channel


Lock Status Operational
Modulation QPSK
Channel ID 7
Symbol Rate 2560 Ksym/sec
Upstream Power 41.8 dBmV

Try doing a line quality test then copy and paste here.:)

»/linequality

how do I do that

sorry didnt see the link you posted. Testing right now

Click on the link i provided above,it will show a page with a box for your IP.
Enter your IP the click on join Queue.
When the test is complete system's will send you a IM,click on the IM then open the test copy the URL for the test and paste here.:)

Okay!:D

here are the results

» ··· /1855367

Here are my ping results if that helps

»/beta/ ··· eeb69ae0

The line quality test is very good,the only thing i can think of right now is your DNS server.
You can change it and see if that helps.

»Comcast High Speed Internet FAQ »Why do websites take forever to connect, but then load quickly?

»Comcast High Speed Internet FAQ »How do I change what DNS server my computer uses?

that didnt seem to do anything. Anything else I should try

I can't think of anything else for you to try.
Maybe someone else has an idea.
Sorry i couldn't help you.:)

SNR 32.7 dB

Your SNR is kind of low,but if this was the problem it should of showed up in your LQT.

You can also try running a trace route to the sites that are giving you problems.

I dont know what was going on but I didnt change anything and now I can go to the sites that I couldnt before. Im guessing it was something to do with comcast

Well at least everything is working again and that's a good thang.:D

Im glad its back. Ive been having problems for the last week or so