AT&T Midwest → Download Speeds abysmal

I'm on PRO -- tried DL'ing a file this morning only to see the speed at a crawl. Nothing out of the ordinary on the stats of the 5100B modem. Tested with SBC Speed Test shows UL speed of 428K but DL at a miserable 15.9K!

9A019090388231-emhrilpg40w is what is listed for the PPP access concentrator. 69.211.59 are the 1st 3 sequences of the IP address. I even rebooted the modem to grab another IP and the speed is what is above (previous test the DL was about 5K).

beachboy0 or RazznCain , can you guys help? Anyone else experiencing this problem?

Post in the SBC direct forum along with a tracert to yahoo.com or dslreports.com

**edit
It does appear alot of folks on the status page are seeing spikes right now.

Yes, my speeds are horrible today. Furthermore, for the past couple of weeks I've been getting disconnected 3-4 times a day on average...moreso in the evening.

Right there with ya buddy!

We're experiencing problems in Crete, IL on a company SBC DSL line, but I have no problems yet on my Dyer, IN home line.

I'm assuming with than many having issues that I shouldn't add to the noise in SBC Direct--or is that an incorrect assumption?

With this wide spread of a issue...I would say lets keep this mornings issue in this thread.

Just post tracerts or ping plotter results for the techs. I have alerted a few of them and once they come on I am sure they will be made aware of it.

I can't stress this enough, I know it's a pain but if you can call into SBC support and get some tickets open. The more tickets they get the faster it will be looked at.

above and beyond a post in the SBC Direct forum?

Here is my tracert to Google:
C:\>tracert -d www.google.com

Tracing route to www.l.google.com [64.233.167.99]
over a maximum of 30 hops:

1 4 ms 2 ms 2 ms 192.168.10.1
2 3 ms 2 ms 3 ms 192.168.0.1
3 * 33 ms 24 ms 69.211.59.254
4 13 ms 13 ms 12 ms 67.38.101.3
5 195 ms 127 ms 138 ms 151.164.242.210
6 87 ms 46 ms 24 ms 151.164.42.147
7 14 ms 13 ms 13 ms 72.14.197.29
8 26 ms 34 ms 44 ms 66.249.94.193
9 76 ms 102 ms 112 ms 64.233.175.42
10 * 96 ms 43 ms 64.233.167.99

Trace complete.

And here is one to DSLREPORTS
C:\>tracert -d www.dslreports.com

Tracing route to dslreports.com [209.123.109.175]
over a maximum of 30 hops:

1 2 ms 2 ms 2 ms 192.168.10.1
2 3 ms 2 ms 1 ms 192.168.0.1
3 * 88 ms 87 ms 69.211.59.254
4 32 ms 21 ms 14 ms 67.38.101.34
5 13 ms 12 ms 13 ms 151.164.190.120
6 20 ms 21 ms 24 ms 151.164.42.183
7 71 ms 95 ms 107 ms 151.164.188.182
8 107 ms 54 ms 34 ms 151.164.240.122
9 28 ms 29 ms 29 ms 151.164.242.70
10 38 ms 48 ms 59 ms 151.164.243.22
11 87 ms 100 ms 98 ms 151.164.40.53
12 49 ms 30 ms 30 ms 206.223.115.69
13 38 ms 40 ms 42 ms 209.123.11.29
14 75 ms 90 ms 116 ms 209.123.11.233
15 113 ms 55 ms 38 ms 209.123.109.175

Trace complete.

I don't want to post in DIRECT if others are having a similar problem. I really don't believe it is my line.

No you can post in SBC Direct also. It just might be easier to post all info here but then again I am remember the old days .

If you want to post in sbc direct go ahead. Everyone try to use the same title like "slow speeds 11-22-05 AM" as a title.

6016/608 static plan

Speedtest to Chicago:

Your Throughput

Download = 12.81 kbps
Upload = 636.73 kbps

Picture is a PingPlot from our T1 to our DSL line.

I can't do a traceroute right now, because firewalls are configured so that traceroutes go out the T1 not the DSL. I'll need to reconfigure some things to be able to do that.

The DSL line is set up not to respond to traceroutes, but I get great times up until then:

1 192.168.1.1 (192.168.1.1) 0.465 ms 0.271 ms 0.278 ms
2 router (165.252.a.b) 1.301 ms 1.158 ms 1.163 ms
3 65.42.223.173 (65.42.223.173) 6.080 ms 5.440 ms 5.404 ms
4 bb1-g8-0-1.chcgil.ameritech.net (151.164.191.246) 5.651 ms 5.594 ms 5.573 ms
5 dist1-g1-3.chcgil.ameritech.net (151.164.190.121) 5.508 ms 5.662 ms 5.512 ms
6 rback1-g19-0.chcgil.sbcglobal.net (65.42.70.196) 5.481 ms 5.474 ms 5.457 ms

Getting erratic page loads here. Sometimes it's fast, sometimes it's slow, but if I catch something, it's the culprits below in bold:

traceroute to dslreports.com (209.123.109.175), 64 hops max, 40 byte packets

3 dist2-vlan60.chcgil.ameritech.net (67.38.101.35) 63.504 ms 18.797 ms 21.639 ms
4 bb2-g3-0.chcgil.ameritech.net (151.164.190.122) 33.770 ms 18.967 ms 16.839 ms
5 bb1-p5-0.chcgil.ameritech.net (151.164.191.177) 19.712 ms 35.380 ms 36.365 ms
6 core1-p2-0.crchil.sbcglobal.net (151.164.42.183) 26.489 ms 53.064 ms 65.969 ms
7 core1-p10-0.crcloh.sbcglobal.net (151.164.42.9) 282.505 ms 251.345 ms 356.592 ms
8 core1-p3-0.crhnva.sbcglobal.net (151.164.240.122) 33.727 ms 32.959 ms 34.673 ms
9 core2-p1-0.crhnva.sbcglobal.net (151.164.188.18) 36.571 ms 36.701 ms 38.515 ms
10 bb2-p4-1.hrndva.sbcglobal.net (151.164.243.138) 48.039 ms 77.664 ms 94.113 ms
11 ex2-p11-0.eqabva.sbcglobal.net (151.164.40.53) 107.079 ms 39.877 ms 44.501 ms
12 eqix.ge-0-0-0.gbr1.ash.nac.net (206.223.115.69) 61.658 ms 36.967 ms 37.827 ms
13 0.so-2-2-0.gbr2.nwr.nac.net (209.123.11.29) 54.185 ms 92.728 ms 50.125 ms
14 0.so-0-3-0.gbr1.oct.nac.net (209.123.11.233) 41.973 ms 42.829 ms 42.770 ms...

-----

traceroute to www.l.google.com (64.233.167.147), 64 hops max, 40 byte packets

3 dist1-vlan50.chcgil.ameritech.net (67.38.101.2) 20.666 ms 19.368 ms 35.442 ms
4 bb2-g7-0.chcgil.ameritech.net.242.164.151.in-addr.arpa (151.164.242.208) 18.557 ms 22.934 ms 24.324 ms
5 bb2-p5-0.chcgil.ameritech.net (151.164.191.178) 30.365 ms 34.223 ms 40.423 ms
6 ex1-p0-0.eqchil.sbcglobal.net (151.164.42.147) 247.268 ms 171.839 ms 200.072 ms
7 72.14.197.29 (72.14.197.29) 24.675 ms 22.272 ms 22.843 ms
8 66.249.94.193 (66.249.94.193) 24.787 ms 40.025 ms 52.091 ms
9 64.233.175.26 (64.233.175.26) 62.704 ms 64.233.175.42 (64.233.175.42) 68.749 ms 74.913 ms
10 64.233.167.147 (64.233.167.147) 67.663 ms 37.149 ms *

Tracing route to dsreports.com [67.15.77.192]
over a maximum of 30 hops:

3 102 ms 132 ms 127 ms dist2-vlan60.chcgil.ameritech.net [67.38.101.35]
4 23 ms 16 ms 10 ms bb2-g7-0.chcgil.ameritech.net [151.164.242.210]
5 22 ms 28 ms 36 ms ex1-p2-0.eqchil.sbcglobal.net [151.164.42.149]
6 109 ms 44 ms 21 ms asn6461-mfn.eqchil.sbcglobal.net [151.164.248.66]
7 18 ms 27 ms 40 ms so-1-0-0.cr2.ord2.us.above.net [64.125.30.142]
8 153 ms * * so-2-1-0.cr2.dfw2.us.above.net [64.125.30.253]
9 40 ms 39 ms 43 ms so-4-1-0.mpr2.iah1.us.above.net [64.125.29.17]
10 133 ms 165 ms 134 ms t289.216-200-251-162.iah1.us.above.net [216.200.251.162]
11 41 ms 47 ms 54 ms gphou-66-98-241-27.ev1.net [66.98.241.27]
12 111 ms 47 ms 43 ms gphou-66-98-240-115.ev1.net [66.98.240.115]
13 134 ms 174 ms 137 ms ev1s-67-15-77-192.ev1servers.net [67.15.77.192]

Trace complete.

Tracing route to yahoo.com [216.109.112.135]
over a maximum of 30 hops:

3 15 ms 16 ms 13 ms dist1-vlan60.chcgil.ameritech.net [67.38.101.34]
4 118 ms 104 ms * bb1-g6-0.chcgil.ameritech.net [151.164.190.120]
5 35 ms 55 ms 76 ms bb2-p5-1.chcgil.ameritech.net [151.164.191.182]
6 42 ms 20 ms 12 ms ex1-p0-0.eqchil.sbcglobal.net [151.164.42.147]
7 * * 85 ms asn10310-yahoo.eqchil.sbcglobal.net [151.164.248.246]
8 28 ms 28 ms 27 ms ge-0-0-9.p811.pat1.dce.yahoo.com [216.115.98.81]
9 139 ms 151 ms 82 ms vlan220-msr2.dcn.yahoo.com [216.115.96.165]
10 145 ms * 129 ms ge7-1.bas1-m.dcn.yahoo.com [216.109.120.205]
11 28 ms 28 ms 28 ms w2.rc.vip.dcn.yahoo.com [216.109.112.135]

Trace complete.

Woo hoo!
Your Throughput
Download = 473.40 kbps
Upload = 523.49 kbps

Zoom Zoom Zoom!
Your Throughput
Download = 375.04 kbps
Upload = 519.41 kbps

35% packet loss from my home line to my office line (both inside the Chicago POP, no less) and miserable throughput. Those two tests were just run within minutes of each other on a 6016/608 line in full-on sync.

Somethin's up. And it's big. I don't think the current Sober worm attack could be entirely responsible, but I could be wrong.

Im getting the same thing, 1.8mb down from 5.2mb

I can't even complete a speed test

Download = 4.067 Mbps
Upload = 520.29 kbps

No problem in Indianapolis with speed test to Elmhurst:D

If you are on the Chicago POP, sit tight. They're working on it...

Where does that info come from and are you a big Zappa fan?

Comes from deep within the beast:D. Folks are aware of the issue and thats the most important thing. I am sure someone will post later once they have a ETA as to when things will be normal.

Speesd should be getting back to normal as we speak.

Terrible speeds in Gibraltar Michigan at the moment, so bad got booted from online game, yahoo im boot right off, but MSN, and AIM, and other stuff stayed on. (48173 Zip Code), Gibraltar/Rockwood Michigan again.

Seems to just returned to normal I think

Speed Test, Southfield Michigan and Chicago

Download = 1.977 Mbps
Upload= 436.10kbps
(Southfield) One

Download = 1.652 Mbps
Upload = 436.87 kbps
(Chicago)

Suppose to be on Pro DSL 3008/512 or 384 Upload, (Upload doesn't really matter to me, but the download does for online gaming, music listening, and all that.

m-u-c-h better. Thanks!

You are correct, sir!
Your Throughput:
Download = 2.534 Mbps
Upload = 436.72 kbps

RazznCain , thank you very much! You guys are the best!
Sincerely,
desgnconcepts

What a lovely picture.

Thanks RazznCain!

Yes, I'm back in business.

I have a feeling this won't address my disconnect/sync loss issue, though. I'll await a reply in the SBC Direct forum on that issue.

Nope, sure won't. sorry.

I've got the 1.5 meg express package, where I normally get 1.2 ~ 1.3 meg on speed tests but the last few days things have slowed to a near crawl. I did a couple speed tests a few minutes ago and got 500~600K edit: did a few more and now things are worse: 200~300K downstream.

should I call SBC tech support, or just hang tight?

edit: I did call TS - got a ticket # and case #

I have no idea what the problem is but I realize alot of people in the chicago suburbs are experiencing slow speeds...

update: an SBC tech called. said that I had horrible downstream speed / signal. one of his techs should be over on Monday. he said to tell the tech to uncap my line.

and also that I am close enough to the CO to get 3.0 meg

so that's potentially good news.

Dunno about speed. I just got home now and it seems ok. Since my disconnect problems started, I've been running pingplotter to watch my connection. Between 3:04pm and 4:50pm I had 39 disconnects. So, that's almost two hours down now. The thing is, I don't know if it's related to all of this or not. I've spoken to at least one other person in the group that's indicated that they're having the same problems as me at the same times. I posted to SBC Direct a few days ago and nobody got back to me about it.