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icenfire2u
join:2005-06-14
Lewisville, TX

icenfire2u to goddess99

Member

to goddess99

Re: [TV] Fios in Lewisville, TX

That's what I "love" about verizon you can talk to 5 different people and get a different story each time.

Woof Woof
join:2004-09-01
Sachse, TX

Woof Woof

Member

The biggest problem is making sure you are talking to a FIOS TV rep out of Dallas. So far, only the Dallas office has the people that can actually fix the problems fer us Texans.
goddess99
join:2005-12-04
Lewisville, TX

goddess99

Member

Interesting...so when I call should I just immediately ask for a rep from Dallas?

You can actually tell when the reps are actually checking your address for availability. Sometimes they just ask what city and tell you, no it's not available. I'm like, well would you like my actual address so you can at least check because I know people in Lewisville have already scheduled appointments to have it installed.