http://www.dslreports.com/forum/northeast-Upgrading-Fios-Speeds-via-My-Account-15328812 en Sat, 26 Mar 2022 03:27:13 EDT Sat, 26 Mar 2022 03:27:13 EDT http://www.dslreports.com/forum/Re-northeast-Upgrading-Fios-Speeds-via-My-Acco-15342269 said by grapkoski:

maybe he doesn't feel like holding or can't during the day... online services should really be improved by all ISPs, would save them a lot of money and us time.
Thats exaclty it. I can't really hold during the day, I'll probably try on the weekend to see what I can come up with.
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"When you get lost in your imaginatory vagueness, your forsight becomes a nimble vagrant."

| Wikipedia | Blog |]]> http://www.dslreports.com/forum/Re-northeast-Upgrading-Fios-Speeds-via-My-Acco-15342269 Fri, 27 Jan 2006 13:48:41 EDT http://www.dslreports.com/forum/Re-northeast-Upgrading-Fios-Speeds-via-My-Acco-15339190 http://www.dslreports.com/forum/Re-northeast-Upgrading-Fios-Speeds-via-My-Acco-15339190 Fri, 27 Jan 2006 00:00:58 EDT http://www.dslreports.com/forum/Re-northeast-Upgrading-Fios-Speeds-via-My-Account-15338292
a tech visit is not required to upgrade your speed. They should be able to do it right over the phone. Ant the offer your talking about i think was only avail to "new" customers not exactly sure of that.
hope this helps]]> http://www.dslreports.com/forum/Re-northeast-Upgrading-Fios-Speeds-via-My-Account-15338292 Thu, 26 Jan 2006 21:47:07 EDT http://www.dslreports.com/forum/Re-northeast-Upgrading-Fios-Speeds-via-My-Account-15337877 http://www.dslreports.com/forum/Re-northeast-Upgrading-Fios-Speeds-via-My-Account-15337877 Thu, 26 Jan 2006 20:53:59 EDT http://www.dslreports.com/forum/northeast-Upgrading-Fios-Speeds-via-My-Account-15328812
I searched through the FAQ and did a search here and didn't really find my answer. That being said, I apologize if someone responds to my request with a link to a spot here where it was asked. :)

I'm on Long Island, and according to my Verizon online account I'm able to get the 30/5 package for $60/month. I want to do this, and as a user pointed out in "my review" of Fios, I can submit this speed request from my Verizon account (where I pay the bill.)

I just want to make sure that this won't disrupt my service at all. Making the selection and going through the steps to upgrade to 30/5 from 15/2 removes the 15/2 package from my account, and then adds the 30/5 package to my account. My Cart" then shows a net increase of $10/month in charges, which is correct.

The step before finalizing the confirmation told me that the upgrade would occur on 1/30 (today is 1/25) and the technician would be there between 8AM and 5PM. Obviously, I already have the 15/2 service and have had it since May of 2005, so a tech doesn't have to come out here, right? I'm just worried about any disruption in service because we have two Vonage lines here that the family uses heavily, and I don't want to have to struggle with annoyed females in my family. :)

TIA.
--
"When you get lost in your imaginatory vagueness, your forsight becomes a nimble vagrant."

| Wikipedia | Blog |]]> http://www.dslreports.com/forum/northeast-Upgrading-Fios-Speeds-via-My-Account-15328812 Wed, 25 Jan 2006 18:37:03 EDT