http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-15260247 en Wed, 23 Mar 2022 18:09:56 EDT Wed, 23 Mar 2022 18:09:56 EDT http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-16383449 http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-16383449 Mon, 26 Jun 2006 21:17:52 EDT http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-16346966
No the problem has NOT been fixed. At least not for me. Have you guys seen my thread yet? Sauced, so your downloading at 1.5 MB/s and your ok with that? Yes it is an improvement but have you been able to get more download speed though?
And what exactly happened for that to be fixed? I live on e55th street near the plaza. Our download speed before boost was 750 kbps. And after we got "boost" to try to improve the service we are downloading now WITH BOOST at 1.5 Mbps. This is infuriating! :mad:

Please someone suggest a course of action!?? We're paying nearly $70.00 bucks for only 1.5 Mbps. That goes beyond crap!
We're THIS close to canceling altogether and getting DSL. And yes techs been to our house multiple tiimes and the signal is fine and idiot phone reps telling us that our signal is fine and crap like that.

Someone update us with the latest please? :(]]> http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-16346966 Wed, 21 Jun 2006 14:47:30 EDT http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-16345420
»[OOL] I have the WORST download/upload speed in OOL! why me? :(

There HAS to be a problem. But I don't know what to do now. I'm going to run some tests tonight. And as well perhaps call in a supervisor if thats going to do anything. ]]> http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-16345420 Wed, 21 Jun 2006 10:53:17 EDT http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-16340765 Oh, and verizon doesn't have service in most of that zip code yet and its already months later. GOD I want to kick you! :mad:
.
.
.
.

I agree wholeheartedly, but did something else happen recently, or what? My 11234 speed has been decent since the ubr switch. Don't tell me things are sliding downhill again.....
--
Pepperidge Farm remembers.."Beaks and Claws make good cookies."]]> http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-16340765 Tue, 20 Jun 2006 17:31:36 EDT http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-16340461 You're right, we are. Damn you're stupid. Do you even read what is posted in your own thread? It is an area wide problem for FSM's sake. Either shut up and switch to DSL or gut it out and wait until they ugrade your area in a couple of months. Either way, shut up!

Couple of months? Try 8 months you rude....nevermind I wasn't raised to use foul language! :mad:
Oh, and verizon doesn't have service in most of that zip code yet and its already months later. GOD I want to kick you! :mad:]]> http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-16340461 Tue, 20 Jun 2006 16:52:12 EDT http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-16075811
32% [==========> ] 21,652,576 1.56M/s ETA 00:28]]> http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-16075811 Thu, 11 May 2006 13:27:00 EDT http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-16072291
you can fill 15mb down with BT easy.
but I like the upload speed.. over 200KBps.]]> http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-16072291 Wed, 10 May 2006 22:30:57 EDT http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-16062637 http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-16062637 Tue, 09 May 2006 15:39:34 EDT http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-16061869 http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-16061869 Tue, 09 May 2006 14:02:22 EDT http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-16044405
Last Result:
Download Speed: 7940 kbps (992.5 KB/sec transfer rate)
Upload Speed: 1729 kbps (216.1 KB/sec transfer rate)]]> http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-16044405 Sat, 06 May 2006 18:22:41 EDT http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-16043183
Last Result:
Download Speed: 11410 kbps (1426.3 KB/sec transfer rate)
Upload Speed: 1812 kbps (226.5 KB/sec transfer rate)

--------------------------------------------------------------------------------]]> http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-16043183 Sat, 06 May 2006 13:52:23 EDT http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-16002714 http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-16002714 Sun, 30 Apr 2006 15:19:00 EDT http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-15988604 Download Speed: 8914 kbps (1114.3 KB/sec transfer rate)
Upload Speed: 852 kbps (106.5 KB/sec transfer rate)]]> http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-15988604 Fri, 28 Apr 2006 09:29:03 EDT http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-15985431
(edit: OOL ftp test is 1.25 MPS at 50% done)

Jim
--
Pepperidge Farms remembers.."Beaks and Claws make good cookies."]]> http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-15985431 Thu, 27 Apr 2006 19:37:51 EDT http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-15976105 (edited cause I spell like a 4 year old)
Jim
--
Pepperidge Farms remembers.."Beaks and Claws make good cookies."]]> http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-15976105 Wed, 26 Apr 2006 15:55:26 EDT http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-15975425 Point is, it took a lot of phone calls from everyone here and a lot of work days missed by all of us to get this going. So I just wanna say thanks to everyone here that helped.]]> http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-15975425 Wed, 26 Apr 2006 14:30:41 EDT http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-15974959 not believe it took them this long. Further, there was
nothing any of us could do to help.

Note: I was at 10/1 after their "fix/UBR upgrade". Then
one day I could get on, recycled everything and there was
15/2, QAM64.

Guess I got lucky, my speed issue got resolved in about 1 month and a half.]]> http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-15974959 Wed, 26 Apr 2006 13:32:47 EDT http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-15967651 said by sauce:

Let the records show that it took 4 full months since my first complaint for this issue to be resolved. I'm still angry about it, but what can I do, right? At least it's finally fixed.
Demand a full refund for those four months, since you were not getting what you paid for...
--
Warning, I have one poster on my radar, who has a problem if your opinion disagrees with their’s. RIAA... Bite me!!!!]]> http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-15967651 Tue, 25 Apr 2006 14:06:03 EDT http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-15967518
Let the records show that it took 4 full months since my first complaint for this issue to be resolved. I'm still angry about it, but what can I do, right? At least it's finally fixed.]]> http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-15967518 Tue, 25 Apr 2006 13:48:21 EDT http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-15965985 I wonder when Boost comes, would it break it or make it faster? :)]]> http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-15965985 Tue, 25 Apr 2006 10:15:20 EDT http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-15964883 http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-15964883 Tue, 25 Apr 2006 03:29:39 EDT http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-15964563 http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-15964563 Tue, 25 Apr 2006 01:22:46 EDT http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-15964521
Jim
--
Pepperidge Farms remembers.."Beaks and Claws make good cookies."]]> http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-15964521 Tue, 25 Apr 2006 01:11:33 EDT http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-15964207 http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-15964207 Tue, 25 Apr 2006 00:06:46 EDT http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-15964058 http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-15964058 Mon, 24 Apr 2006 23:43:57 EDT http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-15948881
At this point I don't even care about 15/2 speeds, but I'm sure they will upgrade it soon. ]]> http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-15948881 Sat, 22 Apr 2006 14:19:51 EDT http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-15947472
Is anyone on this UBR getting 15/2?

btw.. I'm on Avenue R & E38th Street

Thanks]]> http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-15947472 Sat, 22 Apr 2006 08:59:18 EDT http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-15937916 http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-15937916 Thu, 20 Apr 2006 19:47:28 EDT http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-15925720 said by Hit0:

Hey.. I'm still using a terayon TJ110.. Been having a lot of problems lately with my OOL in 11234 (as previously posted) but now it seems my speeds have more or less normalized 600KB DOWN / 105 UP as per the nyc.speakeasy.net test.

Should I swap the modem for a newer one? Is this something they do for free at OOL? I'd get it swapped out for AT LEAST an SB4200 (or preferably for an SB5100, if they're available)... ;)

That Terayon TJ110 can't even *Reliably* achieve the old 10/1 speeds anymore... never mind the newer 15/2 service... :huh:

You should be able to get that modem exchanged for *FREE*, at your local CV Walk-In Center. :)

-Tursiops_G.
--
If You're Unsure, "RTFM"... If You're SURE, "RTFM" Anyway. ;)]]> http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-15925720 Wed, 19 Apr 2006 01:09:47 EDT http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-15925633
this is a GREAT improvment over the problems I was having before with getting sluggish speeds under 20KB/sec Down.. but no where near the 1+MB/sec I got when I first got OOL years ago.

I think I'll try to go trade my modem in over the weekend.. maybe that'll help.]]> http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-15925633 Wed, 19 Apr 2006 00:35:35 EDT http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-15925619 http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-15925619 Wed, 19 Apr 2006 00:32:01 EDT http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-15925608
Should I swap the modem for a newer one? Is this something they do for free at OOL?]]> http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-15925608 Wed, 19 Apr 2006 00:28:46 EDT http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-15925603 http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-15925603 Wed, 19 Apr 2006 00:27:28 EDT http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-15925577
»custhelp.optonline.net/c ··· qid=1791

-Tursiops_G.
--
If You're Unsure, "RTFM"... If You're SURE, "RTFM" Anyway. ;)]]> http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-15925577 Wed, 19 Apr 2006 00:22:01 EDT http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-15925521 http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-15925521 Wed, 19 Apr 2006 00:11:45 EDT http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-15923463 Good luck.]]> http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-15923463 Tue, 18 Apr 2006 18:59:20 EDT http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-15923450 said by Aznguy82x:

Can anyone answer a few questions? Do I need to setup any tech appointment to replace my new modem or can I just do it in myself? I don't have Optimum Voice. Just regular OOL. Also can I just tell the walk in center people I just want to trade in my old modem for a new one? Also which modem should I get? Thanks in advance.
I hope you understand people don't like to repeat themselves. I have already posted what you should be doing. An appointment is not necessary and you need either a 4200 or 5xxx model. You have a few hours until they close, now go.]]> http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-15923450 Tue, 18 Apr 2006 18:57:34 EDT http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-15923423 http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-15923423 Tue, 18 Apr 2006 18:53:05 EDT http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-15923111 I'm serous!!]]> http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-15923111 Tue, 18 Apr 2006 18:05:59 EDT http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-15922836 »/linequality

put in your IP address. If you do not know your IP address go here first: »www.ipchicken.com/

Enter you IP address and press JOIN QUEUE. After 5-10 min. you will see a message at the top from the dslreports.com admin. Click it and you will have your line test results plus your UBR info.]]> http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-15922836 Tue, 18 Apr 2006 17:25:57 EDT http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-15922523 http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-15922523 Tue, 18 Apr 2006 16:40:18 EDT http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-15922392 said by sauce:

From my experience you just go to the walk-in center with the modem and power cord, walk up to the window, explain that it's broken and they will give you a new one, no questions asked. It's free (well, leased technically) and you just have to sign something. Ask for a SurfBoard 4200 (white) or a Surfboard 5xxx (Black). If you use Cablevision's VOIP service you'll need one specific model - SurfBoard 5120.I would be careful with SB4200, especially if you are planning to get OOL Boost later on. From what I've read, 4200 is compatible with new speeds, but not with Boost. So if you are planning on getting Boost, go straight for the 5000 series.
--
Ask me no questions, and I'll tell you no lies...
A MESSAGE to the RIAA and the MPAA: You shouldn't wound what you can't kill... ]]> http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-15922392 Tue, 18 Apr 2006 16:19:35 EDT http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-15921935 http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-15921935 Tue, 18 Apr 2006 15:08:24 EDT http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-15921895 said by Aznguy82x:

Im from the Marine Park area as well. Gonna go and trade in my modem now and see if I got upgraded. Ill post back my results later.

Edit:
I just called OOL asking if I needed to bring anything else besides my modem and power cord when replacing my modem and they told me I need to setup an appointment for a tech to come in to install my new modem after I get it. Do I really need a tech to come in? Isnt it just replugging in the cables into the modem?
From my experience you just go to the walk-in center with the modem and power cord, walk up to the window, explain that its broken and they will give you a new one no questions asked. It's free (well, leased technically) and you just have to sign something. Ask for a Surfboard 4200 (white) or a Surfboard 5xxx (Black). If you use Cablevision's VOIP service you'll need one specific model - Surfboard 5120.]]> http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-15921895 Tue, 18 Apr 2006 15:03:27 EDT http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-15921871 http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-15921871 Tue, 18 Apr 2006 14:59:48 EDT http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-15921766 Ip changed, same 10/1 speed at 2:45pm, hope speed stays at 6pm]]> http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-15921766 Tue, 18 Apr 2006 14:45:00 EDT http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-15921489
Edit:
I just called OOL asking if I needed to bring anything else besides my modem and power cord when replacing my modem and they told me I need to setup an appointment for a tech to come in to install my new modem after I get it. Do I really need a tech to come in? Isnt it just replugging in the cables into the modem?]]> http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-15921489 Tue, 18 Apr 2006 14:02:31 EDT http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-15921327
Yes, I power cycled everything. I hope my IP doesn't change again when the full speeds kick in, that's a pain in the ass.

To check your UBR, go to www.dnsstuff.com and hit "traceroute" on the right side. Look for the address that begins "ubrXXX."]]> http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-15921327 Tue, 18 Apr 2006 13:34:11 EDT http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-15921235 said by Aznguy82x:

So is it confirmed that 11234 got the upgrade? I checked that OOL status page and says that it is still in the process of being upgraded for the faster speeds. If it is true I gotta go out and trade in my old reliable 4100 for the 5120. Thanks.Their status pages are severely out of date. I've been upgraded for almost a month now and their page STILL says that I am not. Kind of sucks, because according to their web site, you can get free month of OOL Boost if you order it online. I guess I'll just have to wait it out until it's "officially" available.
--
Ask me no questions, and I'll tell you no lies...
A MESSAGE to the RIAA and the MPAA: You shouldn't wound what you can't kill... ]]> http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-15921235 Tue, 18 Apr 2006 13:20:10 EDT http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-15920764 http://www.dslreports.com/forum/Re-An-OOL-horror-story-11234-15920764 Tue, 18 Apr 2006 12:07:13 EDT