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MaxBedroom
@qc.sympatico.ca

MaxBedroom

Anon

sympatico throughout Montreal 25-50% packet loss

I am losing between 25 and 50% of my packets, which is a very serious problem for a gamer.
This seems at sympatico throughout Montreal.
If you want to see if you a have a similar problem in windoze you can try the following.

From the START command initiate RUN.
Type COMMAND

Enter the following command "ping www.gamespy.com -l 1500" (l is a lowercase L)
I get something like this:
Pinging www.gamespy.com [207.199.1.105] with 1500 bytes of data:
Request timed out.
Reply from 207.199.1.105: bytes=1500 time=298ms TTL=50
Reply from 207.199.1.105: bytes=1500 time=308ms TTL=50
Reply from 207.199.1.105: bytes=1500 time=296ms TTL=50

Ping statistics for 207.199.1.105: Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),
Approximate round trip times in milli-seconds: Minimum = 296ms, Maximum = 308ms, Average = 225ms

To add insult to injury this weekend there was a 20-minute wait to talk to a first level tech.

onorio
@sympatico.ca

onorio

Anon

i am also getting 25% packet loss. and i pinged more than just the gamespy site. Windsor, Ontario

Chterien
@qc.sympatico.ca

Chterien to MaxBedroom

Anon

to MaxBedroom
Well, same results here- and this is during the morning, when speeds seem up! 25% packet loss after the first ping to 3 different sites, after the first ping, 0% loss.. I'll try again in the evening and we'll see... uggh, this is pitiful, and I think for ~$50 month, we should be getting a HELL of a lot better service than this!

MaxBedroom
@sympatico.ca

MaxBedroom to MaxBedroom

Anon

to MaxBedroom
I am still getting packet losses of 25% during the day.

At peak times (evenings and weekends) packet losses go from 50% to 75%.

When I call at night I have 15 + Min. wait for tech support.

The most insulting is the recorded message "ALL sympatico SERVICES ARE ONLINE AND IN FULL OPERATION".

I do not pay a premium price to get email that I could get for FREE at netzero (10 hours per month!

Yes Vern it's still available.

I am a game player and this performance loss devastates my proper enjoyment of the high-speed service.