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trouble56
join:2005-01-25
American Canyon, CA

trouble56

Member

[Speed] Looking for some HELP, IN CALIFORNIA

I am wondering if anyone can lend a helping hand, information about Comcast, My internet connectivity is getting unstable. After spending more than 2 hours with online support with Comcast and with no answer they sent out their Line Tech, after checking out everything and finding there wasn't a problem on my end the line Tech reported to Comcast that what ever is going on is on their end. A neighbor down my street has had the same problem and he has a upgraded package for the internet, He told me that Comcast is micro bursting and it is causing instability So when I called Comcast and asked what or if they have checked into the problem I got an answer which was nothing less than dead air. So what can I do? Is there anything ?

Time
(last 24 hours) Test Results.. Comment..
download upload Server Your Domain
del 20-12-2006 09:49 PM j-speed 13771 Kbps 367 Kbps California, USA comcast.net more
del 16-12-2006 11:02 AM j-speed 10762 Kbps 366 Kbps California, USA comcast.net more This is FREAKY
del 06-12-2006 11:22 PM j-speed 14973 Kbps 366 Kbps California, USA comcast.net more CRAZY FAST

dadkins
Can you do Blu?
MVM
join:2003-09-26
Hercules, CA

dadkins

MVM

May I ask... what is so wrong with getting twice the speed you're paying for?

Define Unstable. Thanks!
trouble56
join:2005-01-25
American Canyon, CA

trouble56

Member

I don't mind the speed boost its the fact that it is getting real unstable, I go to the command prompt and type in ipconfig and then ping yahoo and Comcast the thing is my connection latency is all over the place that's whats wrong. I've been timed out loading websites and this didn't happen 3 months ago, So how can that be good?

dadkins
Can you do Blu?
MVM
join:2003-09-26
Hercules, CA

1 edit

dadkins

MVM

Post a ping or three here...
You'll need to use the code blocks on the right of the post window.

C:\Documents and Settings\David Adkins>ping www.yahoo.com

Pinging www.yahoo-ht2.akadns.net [209.131.36.158] with 32 bytes of data:

Reply from 209.131.36.158: bytes=32 time=14ms TTL=48
Reply from 209.131.36.158: bytes=32 time=13ms TTL=49
Reply from 209.131.36.158: bytes=32 time=12ms TTL=50
Reply from 209.131.36.158: bytes=32 time=12ms TTL=50

Ping statistics for 209.131.36.158:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 12ms, Maximum = 14ms, Average = 12ms

C:\Documents and Settings\David Adkins>ping www.google.com

Pinging www.l.google.com [66.102.7.147] with 32 bytes of data:

Reply from 66.102.7.147: bytes=32 time=10ms TTL=239
Reply from 66.102.7.147: bytes=32 time=11ms TTL=240
Reply from 66.102.7.147: bytes=32 time=12ms TTL=239
Reply from 66.102.7.147: bytes=32 time=12ms TTL=240

Ping statistics for 66.102.7.147:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 10ms, Maximum = 12ms, Average = 11ms
trouble56
join:2005-01-25
American Canyon, CA

trouble56

Member

OK, here is what has transpired using Ipconfig in the command prompt.

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Caig Tantlinger>ipconfig

Windows IP Configuration

Ethernet adapter Local Area Connection 3:

Connection-specific DNS Suffix . :
IP Address. . . . . . . . . . . . : 192.168.15.100
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.15.1

C:\Documents and Settings\Caig Tantlinger>ping yahoo.com

Pinging yahoo.com [216.109.112.135] with 32 bytes of data:

Reply from 216.109.112.135: bytes=32 time=86ms TTL=42
Reply from 216.109.112.135: bytes=32 time=86ms TTL=42
Reply from 216.109.112.135: bytes=32 time=87ms TTL=42
Reply from 216.109.112.135: bytes=32 time=87ms TTL=42

Ping statistics for 216.109.112.135:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 86ms, Maximum = 87ms, Average = 86ms

C:\Documents and Settings\Caig Tantlinger>ping Comcast.com

Pinging Comcast.com [69.48.228.103] with 32 bytes of data:

Reply from 69.48.228.103: bytes=32 time=77ms TTL=105
Reply from 69.48.228.103: bytes=32 time=80ms TTL=105
Reply from 69.48.228.103: bytes=32 time=70ms TTL=105
Reply from 69.48.228.103: bytes=32 time=71ms TTL=105

Ping statistics for 69.48.228.103:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 70ms, Maximum = 80ms, Average = 74ms

C:\Documents and Settings\Caig Tantlinger>ping www.wellsfargo.com

Pinging www.wellsfargo.com [151.151.88.133] with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 151.151.88.133:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Documents and Settings\Caig Tantlinger>ping www.gamespy.com

Pinging appscs.gamespy.com [216.35.19.179] with 32 bytes of data:

Reply from 216.35.19.179: bytes=32 time=13ms TTL=235
Reply from 216.35.19.179: bytes=32 time=12ms TTL=235
Reply from 216.35.19.179: bytes=32 time=30ms TTL=235
Reply from 216.35.19.179: bytes=32 time=28ms TTL=235

Ping statistics for 216.35.19.179:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 12ms, Maximum = 30ms, Average = 20ms

C:\Documents and Settings\Caig Tantlinger>ping dslreport.com

Pinging dslreport.com [64.65.61.123] with 32 bytes of data:

Reply from 64.65.61.123: bytes=32 time=84ms TTL=232
Reply from 64.65.61.123: bytes=32 time=86ms TTL=233
Reply from 64.65.61.123: bytes=32 time=79ms TTL=232
Reply from 64.65.61.123: bytes=32 time=79ms TTL=232

Ping statistics for 64.65.61.123:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 79ms, Maximum = 86ms, Average = 82ms

C:\Documents and Settings\Caig Tantlinger>

dadkins
Can you do Blu?
MVM
join:2003-09-26
Hercules, CA

dadkins

MVM

Do a tracert to www.yahoo.com.

Looks like you are going across the Country... bad routing.

It happens.

Ping this Yahoo IP:
209.131.36.158
trouble56
join:2005-01-25
American Canyon, CA

trouble56

Member

Even more problems with Comcast.net this is crazy,

Test Loss Min
Latency Avg
Latency Max
Latency Pass
Fail
Simple ping loss check
target IP does not respond to ICMP ping
low bandwidth stream was not performed
medium bandwidth stream was not performed
your first hop ping was not performed
if your IP was pingable, fast-ping graphs would show here
From East Coast - USA to YOU
Hop Host LOSS Rcv Sent Best Avg Worst
0 ge-020.gw-backbone-a.nyc.schlund.net 0% 60 60 0.45 1.22 31.84
1 nyk-i3-geth3-5.telia.net 0% 60 60 0.43 6.95 107.31
2 nyk-b1-link.telia.net 0% 60 60 0.43 0.97 16.97
3 ??? 100% 0 60 0.00 0.00 0.00
4 las-bb1-link.telia.net 0% 60 60 72.28 73.51 86.42
5 gr1-a350s5.wswdc.ip.att.net 0% 60 60 69.40 69.72 80.53
6 tbr1-p011901.la2ca.ip.att.net 0% 60 60 82.37 83.23 84.88
7 tbr1-cl3.sffca.ip.att.net 0% 60 60 81.05 81.59 85.08
8 sar1-a300s2.sffca.ip.att.net 0% 60 60 81.37 81.62 81.94
9 12.127.32.34 64% 22 60 81.96 82.69 91.86
10 68.87.226.129 37% 38 60 81.58 89.89 258.18
11 10g-9-1-ur01.sanrafael.ca.sfba.comcast.net 20% 48 60 82.51 82.84 85.11
12 10g-9-1-ur02.sanrafael.ca.sfba.comcast.net 5% 57 60 81.80 82.31 89.03
13 10g-8-1-ur01.rohnertpr.ca.sfba.comcast.net 4% 58 60 82.67 83.64 99.57
14 10g-9-1-ur02.rohnertpr.ca.sfba.comcast.net 0% 60 60 83.81 84.57 101.04
15 10g-9-1-ur01.windsor.ca.sfba.comcast.net 2% 59 60 83.94 84.38 88.24
16 10g-9-1-ur02.windsor.ca.sfba.comcast.net 2% 59 60 84.28 85.05 100.43
17 10g-9-1-ur01.napa.ca.sfba.comcast.net 4% 58 60 84.88 85.28 91.46
18 GE-0-1-ubr01.napa.ca.sfba.comcast.net 0% 60 60 84.19 85.11 105.18
19 c-69-181-165-98.hsd1.ca.comcast.net 4% 58 60 91.37 95.36 113.65
(fail)
From West Coast - USA to YOU
Hop Host LOSS Rcv Sent Best Avg Worst
0 pax-edge-01.inet.qwest.net 0% 60 60 0.36 3.73 69.33
1 svl-core-02.inet.qwest.net 0% 60 60 1.58 2.69 40.66
2 ??? 100% 0 60 0.00 0.00 0.00
3 sjp-brdr-01.inet.qwest.net 0% 60 60 1.76 2.07 9.33
4 qwest-gw.sffca.ip.att.net 0% 60 60 3.54 3.69 6.14
5 tbr1-p012201.sffca.ip.att.net 0% 60 60 3.74 4.08 5.22
6 sar1-a300s2.sffca.ip.att.net 0% 60 60 3.09 3.19 3.36
7 12.127.32.34 54% 28 60 4.33 5.12 18.72
8 68.87.226.129 45% 33 60 3.92 4.05 4.37
9 10g-9-1-ur01.sanrafael.ca.sfba.comcast.net 9% 55 60 4.55 6.17 71.73
10 10g-9-1-ur02.sanrafael.ca.sfba.comcast.net 10% 54 60 5.04 5.37 13.16
11 10g-8-1-ur01.rohnertpr.ca.sfba.comcast.net 5% 57 60 5.92 6.10 7.84
12 10g-9-1-ur02.rohnertpr.ca.sfba.comcast.net 0% 60 60 5.67 6.01 16.68
13 10g-9-1-ur01.windsor.ca.sfba.comcast.net 0% 60 60 6.99 7.23 11.65
14 10g-9-1-ur02.windsor.ca.sfba.comcast.net 2% 59 60 6.96 7.09 7.42
15 10g-9-1-ur01.napa.ca.sfba.comcast.net 0% 60 60 6.92 7.07 7.51
16 GE-0-1-ubr01.napa.ca.sfba.comcast.net 0% 60 60 7.21 7.54 7.95
17 c-69-181-165-98.hsd1.ca.comcast.net 2% 59 60 13.35 17.70 35.98
(pass)