Topic 'Re: [TWC] North Texas: anyone not getting paid for speed?' in forum 'Time Warner Cable - Legacy ' - dslreports.com http://www.dslreports.com/forum/Re-TWC-North-Texas-anyone-not-getting-paid-for-speed-17779419 en Fri, 25 Mar 2022 10:50:33 EDT Fri, 25 Mar 2022 10:50:33 EDT Re: [TWC] North Texas: anyone not getting paid for speed? http://www.dslreports.com/forum/Re-TWC-North-Texas-anyone-not-getting-paid-for-speed-17798509 http://www.dslreports.com/forum/Re-TWC-North-Texas-anyone-not-getting-paid-for-speed-17798509 Thu, 08 Feb 2007 21:00:21 EDT Re: [TWC] North Texas: anyone not getting paid for speed? http://www.dslreports.com/forum/Re-TWC-North-Texas-anyone-not-getting-paid-for-speed-17793411 --
"If you want to do DRM on a PC then you need to treat the user as the enemy." Ross Anderson in "`Trusted Computing' Frequently Asked Questions"

»www.msfirefox.com/]]> http://www.dslreports.com/forum/Re-TWC-North-Texas-anyone-not-getting-paid-for-speed-17793411 Thu, 08 Feb 2007 02:08:19 EDT Re: [TWC] North Texas: anyone not getting paid for speed? http://www.dslreports.com/forum/Re-TWC-North-Texas-anyone-not-getting-paid-for-speed-17792193
thanks for the suggestion on the program to use.]]> http://www.dslreports.com/forum/Re-TWC-North-Texas-anyone-not-getting-paid-for-speed-17792193 Wed, 07 Feb 2007 21:41:41 EDT Re: [TWC] North Texas: anyone not getting paid for speed? http://www.dslreports.com/forum/Re-TWC-North-Texas-anyone-not-getting-paid-for-speed-17791962 said by mikewic:

I paid for 10 meg down and 1 meg up. I currently the last 4 days that I have had this am only getting 2-3 meg average down and 700-800k up. sometimes it bursts up to 6-8meg down, but never the 10meg I'm paying for. Anyoen else having the same issues?
Do you have a 10mbit ethernet connection to the modem or 100mbit ethernet connection? A 10mbit connection is commonly limited to about 6-8mbit after protocol overhead and NIC variations. 10mbit is the raw wire speed.

Does the speed change with out the router in between the modem and the PC? Many older routers have a 10mbit WAN port or have a slow routing engine that can't handle the data fast enough.

What model modem do you have? Older modems have a 10mbit ethernet port and some just don't work well above 6mbps.

How does your tweak test look? »/tweaks A low RWIN or incorrect MTU will slow your connection down.

All of the above can certainly affect your speed and result in the speeds you're getting even if the modem is provisioned to allow higher speeds and the local infrastructure has more than enough capacity to handle the connection.

It also appears others in your area ARE getting pretty close to those 10/1 speeds: »www2.dslreports.com/arch ··· t=Search
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Don't mind me, I'm just trying to help...
]]> http://www.dslreports.com/forum/Re-TWC-North-Texas-anyone-not-getting-paid-for-speed-17791962 Wed, 07 Feb 2007 21:07:39 EDT Re: [TWC] North Texas: anyone not getting paid for speed? http://www.dslreports.com/forum/Re-TWC-North-Texas-anyone-not-getting-paid-for-speed-17791777
If the timeouts are due to firewalling then it isn't a problem...just looks like one.
--
"If you want to do DRM on a PC then you need to treat the user as the enemy." Ross Anderson in "`Trusted Computing' Frequently Asked Questions"

»www.msfirefox.com/]]> http://www.dslreports.com/forum/Re-TWC-North-Texas-anyone-not-getting-paid-for-speed-17791777 Wed, 07 Feb 2007 20:40:11 EDT Re: [TWC] North Texas: anyone not getting paid for speed? http://www.dslreports.com/forum/Re-TWC-North-Texas-anyone-not-getting-paid-for-speed-17791704
Hob]]> http://www.dslreports.com/forum/Re-TWC-North-Texas-anyone-not-getting-paid-for-speed-17791704 Wed, 07 Feb 2007 20:33:51 EDT Re: [TWC] North Texas: anyone not getting paid for speed? http://www.dslreports.com/forum/Re-TWC-North-Texas-anyone-not-getting-paid-for-speed-17791564 ]]> http://www.dslreports.com/forum/Re-TWC-North-Texas-anyone-not-getting-paid-for-speed-17791564 Wed, 07 Feb 2007 20:15:35 EDT Re: [TWC] North Texas: anyone not getting paid for speed? http://www.dslreports.com/forum/Re-TWC-North-Texas-anyone-not-getting-paid-for-speed-17791488
Hob]]> http://www.dslreports.com/forum/Re-TWC-North-Texas-anyone-not-getting-paid-for-speed-17791488 Wed, 07 Feb 2007 20:05:26 EDT Re: [TWC] North Texas: anyone not getting paid for speed? http://www.dslreports.com/forum/Re-TWC-North-Texas-anyone-not-getting-paid-for-speed-17791473 First off lets get 1 thing straight. It's not the server, they have a NODE or Base trunk in my direct area having issues. when ever you do a tracert to anything one of the pings from thart ip always times out, and it causes every other ip inside the RR lan to time out once too. Then ocne i get out of RR's lan network and actually get in top the WAN (real www outside of RR's network) I actually get no ping time outs. Go figure. it wasn't until we did several ping and trace routes that he also believed me.

if you can;t tell, I'm extremely hacked off at RR. comcast always fixed everything asap, and took are of me. RR doesn't. they slack off in doing their job (upper level support) and treat you as if your a liar and idiot until you prove them they are wrong. then they pawn you off to someone else.

I know i have other options, and I'm looking into exercising them. I'm talking to 3 other ISP's n my vicinity who can provide me with a decent clean connection, but before i do that, I want to see what RR does. ]]> http://www.dslreports.com/forum/Re-TWC-North-Texas-anyone-not-getting-paid-for-speed-17791473 Wed, 07 Feb 2007 20:03:21 EDT Re: [TWC] North Texas: anyone not getting paid for speed? http://www.dslreports.com/forum/Re-TWC-North-Texas-anyone-not-getting-paid-for-speed-17789271

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da Cajun Darn I hate Malware]]> http://www.dslreports.com/forum/Re-TWC-North-Texas-anyone-not-getting-paid-for-speed-17789271 Wed, 07 Feb 2007 14:19:27 EDT Re: [TWC] North Texas: anyone not getting paid for speed? http://www.dslreports.com/forum/Re-TWC-North-Texas-anyone-not-getting-paid-for-speed-17788047 http://www.dslreports.com/forum/Re-TWC-North-Texas-anyone-not-getting-paid-for-speed-17788047 Wed, 07 Feb 2007 11:14:44 EDT Re: [TWC] North Texas: anyone not getting paid for speed? http://www.dslreports.com/forum/Re-TWC-North-Texas-anyone-not-getting-paid-for-speed-17787870
Anyway, how are you testing your speed?

When I use the test at www.speedtest.net and go to Fort Worth, I get in the neighborhood of 9.5/950 (when it's working correctly).

When I go to a server on the east or west coast, it varies, but I tend to not see quite 9/900.

Now, you could have a problem with your cable modem. Some of them are not rated for the higher speed ratings. What cable modem do you have? Also, are you running through a router? How about a VOIP box? Some routers and voip boxes will introduce QoS which will portion off a bit of your bandwith to make sure that others (like the Voip) can get out.]]> http://www.dslreports.com/forum/Re-TWC-North-Texas-anyone-not-getting-paid-for-speed-17787870 Wed, 07 Feb 2007 10:31:52 EDT Re: [TWC] North Texas: anyone not getting paid for speed? http://www.dslreports.com/forum/Re-TWC-North-Texas-anyone-not-getting-paid-for-speed-17787125
In every CASE you should call, especially before you start off on a long rant.

Hob
--
"A foolish consistency is the hobgoblin of little minds."
- Ralph Waldo Emerson
]]> http://www.dslreports.com/forum/Re-TWC-North-Texas-anyone-not-getting-paid-for-speed-17787125 Wed, 07 Feb 2007 07:09:16 EDT Re: [TWC] North Texas: anyone not getting paid for speed? http://www.dslreports.com/forum/Re-TWC-North-Texas-anyone-not-getting-paid-for-speed-17786569
Your area may simply be having a temporary problem or there may be something wrong at your end that needs TW to come out.

Your post was vague though. How long have you had RR? How long have you had 10ms down and have you ever gotten above 7-8ms down? Have you tweaked your connection using the tools here? Have you done any traceroutes or pings to see if you can tell where the problem may lay? Do you have a tool like Ping Plotter? What speed tests are you using? Or is this speed you are getting determined by downloading a large file? You didn't give us many clues in case your problem is not just a temporary one for many in your area which, if that is the case, RR should already be aware of it and working on fixing it.

edit to add that I don't know anything about your division. Some are better at fixing problems. Some divisions you have to practically threaten to get them to do anything but generally if your problem is not unique to your connection but affecting others RR will be trying to fix it. If it is unique to your connection or even just those on your node if no one calls RR won't know there is a problem. Are your neighbors on RR and are they having a problem? Have they called? You'll get someone faster if three people in your area call rather than one.
--
"If you want to do DRM on a PC then you need to treat the user as the enemy." Ross Anderson in "`Trusted Computing' Frequently Asked Questions"

»www.msfirefox.com/]]> http://www.dslreports.com/forum/Re-TWC-North-Texas-anyone-not-getting-paid-for-speed-17786569 Wed, 07 Feb 2007 01:15:13 EDT Re: [TWC] North Texas: anyone not getting paid for speed? http://www.dslreports.com/forum/Re-TWC-North-Texas-anyone-not-getting-paid-for-speed-17786384
After the switch to TW / RR, I never again saw above 10. I was always lucky to see ~8 to ~8.5, with only seeing a good 5 or lower a lot of times. A few weeks ago, I just switched to the reg 7/512, since it was also so much cheaper with their "watch & surf" package they currently have. In essence (since I have digital cable) I was paying a ~$30 premium to get that tiny boost in speed (you get a ~16 break for having that package and digital cable, not counting the $10 difference in just the internet service cost).

Latency sucks on any of them, anywho.]]> http://www.dslreports.com/forum/Re-TWC-North-Texas-anyone-not-getting-paid-for-speed-17786384 Wed, 07 Feb 2007 00:28:23 EDT Re: [TWC] North Texas: anyone not getting paid for speed? http://www.dslreports.com/forum/Re-TWC-North-Texas-anyone-not-getting-paid-for-speed-17786312 --
Team Discovery-Join the fight]]> http://www.dslreports.com/forum/Re-TWC-North-Texas-anyone-not-getting-paid-for-speed-17786312 Wed, 07 Feb 2007 00:13:16 EDT Re: [TWC] North Texas: anyone not getting paid for speed? http://www.dslreports.com/forum/Re-TWC-North-Texas-anyone-not-getting-paid-for-speed-17786300
You are missing my point. In most cases there is no relation to speed issues in different areas. They all have different issues, sometimes a provider issue, sometimes a client issue.

The way your post is phrased it just clogs up the forum.

Hob
--
"A foolish consistency is the hobgoblin of little minds."
- Ralph Waldo Emerson
]]> http://www.dslreports.com/forum/Re-TWC-North-Texas-anyone-not-getting-paid-for-speed-17786300 Wed, 07 Feb 2007 00:10:46 EDT Re: [TWC] North Texas: anyone not getting paid for speed? http://www.dslreports.com/forum/Re-TWC-North-Texas-anyone-not-getting-paid-for-speed-17785593
I paid for yes "up to" 10meg down. But I nearly NEVER see that speed. Why is this? If you paid for a premium package on a new car you always dreamed of and suddenly when it arrives it has the standard package with just customer service being nice would that make you feel good about spending the $ and not getting what you paid for?

I'm not expecting it to always be 10 meg, but to me acceptable is 7-10 megs unlike what I'm getting which is nearly 2-3meg most of the time. Once in a while, it pops off a 7-8meg and maybe for a 5 second span a 9 meg burst but it always drops back to 2-3 megs.

It's NOT acceptable by ANY means. hell joe schmoe just posted he gets more than he's paying for. Why can I at least get somewhere in the ball park?

Anyway, I shouldn't have to explain myself to ANY of you.(WTF? are you guys freakin work for twc or something?) I asked if anyone else was NOT getting the speeds they paid for, not for you to come in her and post your comments about how I'm ungrateful for not accepting what i was given. If I wanted to accept it, I would have never posted up asking if others experienced the issue.

in short. IF you have not gotten what you paid for please post, if not, Please do not post as you will only clog this thread up.

I'm going to call them tonight]]> http://www.dslreports.com/forum/Re-TWC-North-Texas-anyone-not-getting-paid-for-speed-17785593 Tue, 06 Feb 2007 22:26:45 EDT Re: [TWC] North Texas: anyone not getting paid for speed? http://www.dslreports.com/forum/Re-TWC-North-Texas-anyone-not-getting-paid-for-speed-17781539 There have been many, many discussions on here about overhead and the up to speeds.

BQUOTE=Mele20 ]
said by tt15:

Up to is correct.

When RR was at 3000/384, I always got 3200 to 3400 so I don't know why someone could not get 10 or a little above if that is their cap.
]]> http://www.dslreports.com/forum/Re-TWC-North-Texas-anyone-not-getting-paid-for-speed-17781539 Tue, 06 Feb 2007 12:08:45 EDT Re: [TWC] North Texas: anyone not getting paid for speed? http://www.dslreports.com/forum/Re-TWC-North-Texas-anyone-not-getting-paid-for-speed-17780388 --
Team Discovery-Join the fight]]> http://www.dslreports.com/forum/Re-TWC-North-Texas-anyone-not-getting-paid-for-speed-17780388 Tue, 06 Feb 2007 08:18:43 EDT Re: [TWC] North Texas: anyone not getting paid for speed? http://www.dslreports.com/forum/Re-TWC-North-Texas-anyone-not-getting-paid-for-speed-17780197 said by tt15:

Upto is correct.

9 mbs down is on the low side of acceptable. You do have overhead, so you will never see the 10.

Have you called TWC?
When RR was at 3000/384, I always got 3200 to 3400 so I don't know why someone could not get 10 or a little above if that is their cap.
--
"If you want to do DRM on a PC then you need to treat the user as the enemy." Ross Anderson in "`Trusted Computing' Frequently Asked Questions"

»www.msfirefox.com/]]> http://www.dslreports.com/forum/Re-TWC-North-Texas-anyone-not-getting-paid-for-speed-17780197 Tue, 06 Feb 2007 06:23:32 EDT Re: [TWC] North Texas: anyone not getting paid for speed? http://www.dslreports.com/forum/Re-TWC-North-Texas-anyone-not-getting-paid-for-speed-17780068
9 mbs down is on the low side of acceptable. You do have overhead, so you will never see the 10.

Have you called TWC?]]> http://www.dslreports.com/forum/Re-TWC-North-Texas-anyone-not-getting-paid-for-speed-17780068 Tue, 06 Feb 2007 04:21:07 EDT Re: [TWC] North Texas: anyone not getting paid for speed? http://www.dslreports.com/forum/Re-TWC-North-Texas-anyone-not-getting-paid-for-speed-17779940
Hob]]> http://www.dslreports.com/forum/Re-TWC-North-Texas-anyone-not-getting-paid-for-speed-17779940 Tue, 06 Feb 2007 02:49:35 EDT [TWC] North Texas: anyone not getting paid for speed? http://www.dslreports.com/forum/TWC-North-Texas-anyone-not-getting-paid-for-speed-17779419 http://www.dslreports.com/forum/TWC-North-Texas-anyone-not-getting-paid-for-speed-17779419 Mon, 05 Feb 2007 23:31:13 EDT