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gte312u
join:2006-06-23
San Jose, CA

gte312u

Member

DNS Problems

Is anyone having a problem resolving DNS for ViaTalk? Attempts to resolve www.viatalk.com and specific servers like chicago-1.vtnoc.net are failing for me. Is this wide spread or maybe a problem with my ISP?

Chris
glc650
join:2000-11-19

3 edits

glc650

Member

yes

just called them (from a POTS line) and I got "Lines are temporarily busy, please try again later 016" after several rings.

When calling VM or their support from my VT line I just get silence.

Also, I think the CP is down: »CP down?

Caddyroger
Premium Member
join:2001-06-11
To the west

Caddyroger to gte312u

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to gte312u
My cp is down but i can make calls. I on Sanjose-1.vtnoc.net
amejr999
Eric
Premium Member
join:2001-01-13
Orlando, FL

amejr999

Premium Member

CP is down and my PAP2 isn't connecting. On NY-2.
glc650
join:2000-11-19

1 edit

glc650 to Caddyroger

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to Caddyroger
said by Caddyroger:

My cp is down but i can make calls. I on Sanjose-1.vtnoc.net
sj1 is still offline for maintenance so you are actually on houston-1 or -2, which ever it happens to resolve to at this moment.

I'm able to place and receive calls as well, just can't access any VT stuff (CP, VM, support) except for viatalk.com.

jmdomini
Premium Member
join:2000-05-04
Sycamore, IL

jmdomini to gte312u

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Incoming/outgoing calls fine on chicago-1.vtnoc.net. Control panel and customer service number and down though.
amejr999
Eric
Premium Member
join:2001-01-13
Orlando, FL

amejr999

Premium Member

Just tried switching to chicago-1 with no luck. don't power-cycle if i were you.

Caddyroger
Premium Member
join:2001-06-11
To the west

Caddyroger to glc650

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to glc650
said by glc650:

said by Caddyroger:

My cp is down but i can make calls. I on Sanjose-1.vtnoc.net
sj1 is still offline for maintenance so you are actually on houston-1 or -2, which ever it happens to resolve to at this moment.

I'm able to place and receive calls as well, just can't access any VT stuff (CP, VM, support) except for viatalk.com.
I have my adapter on Sanjose and no on provisioning. So if I'm Houston i don't know about it. Glad that it works that way
glc650
join:2000-11-19

2 edits

glc650

Member

said by Caddyroger:

I have my adapter on Sanjose and no on provisioning. So if I'm Houston i don't know about it. Glad that it works that way
I don't think it does, I think VT just changed the DNS info when they pulled the SJ-1 PBX. I've actually noticed sj-1 resolving to houston-1 some times when I ping it and houston-2 at other times.

CyberSultan
Premium Member
join:2006-07-20

CyberSultan to gte312u

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My phone is working. ATA currently set to no provisioning with it pointed at sanjose-1. CP is down currently.
glc650
join:2000-11-19

glc650 to gte312u

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CP is now up for me, so is VM about to try support #
glc650

glc650 to gte312u

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support # is working now too
NoahCount1
join:2004-12-19
Tucson, AZ

NoahCount1 to CyberSultan

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to CyberSultan
I'm dead here in AZ. Tried JanJose and Houston. CP also down. System fail forwarding works OK.

Caddyroger
Premium Member
join:2001-06-11
To the west

Caddyroger to glc650

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to glc650
I'm not in to the tech stuff. I read alot here and learn here on dslr reports. I believe this the first time I had any problem with vt in the 9 months i had vt
Caddyroger

Caddyroger to gte312u

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My control panel is back on line now. a very short time.
glc650
join:2000-11-19

1 edit

glc650 to Caddyroger

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to Caddyroger
said by Caddyroger:

I'm not in to the tech stuff. I read alot here and learn here on dslr reports.
I think we all learn that way:)

I just checked and right now sj-1 is resolving to houston-2, which is where I have my trixbox specifically pointed to, and everything is working (CP, VM, VT support, etc.) for me.