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Re: [Optimum Voice] Porting a number from another account.In case anybody is interested:
Sandra: Hi, my name is Sandra. How may I help you?
Aleks: Hello Sandra. I'd like to know if it's possible to port or transfer a telephone number from one cablevision account to another cablevision account.
Sandra: Is this for residence service or business service?
Aleks: residence
Sandra: At this time that option is not yet available |
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Call back and be assertive. As I said earlier, if the 2 addresses are in the same rate center, it CAN be done. TELL THEM that you know this. If it is in the same rate center and they still don't want to do it, ask them to transfer you to the disconnect department and it well get done. TRUST me. |
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to Zverina
Indeed callback, because it can be done as long as the rate centers match as was mentioned earlier. |
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