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No luck on config for VT BYOD & Innomedia 6328I followed the instructions by walletless to the nose and have been unsuccessful at getting my gizmo to connect to VT's servers. I HAVE successfully configured X-Lite, so my login & password information are correct. All the port forwarding and location of the gizmo on the network are the same as when I was with SR. I even tried moving the gizmo directly behind the dsl modem to see if that would make a difference. It did not. Does anyone have any other ideas? Wondering if I should go out any buy a new ATA. |
· actions · 2007-Jul-29 9:42 pm · (locked) |
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Did you remember to turn off provisioning? I've got the innomedia device and I'm working like a champ. |
· actions · 2007-Jul-29 10:42 pm · (locked) |
 laserjobs
Premium Member
join:2004-05-02
Las Vegas, NV |
to dlindsay17
The Innomedia works fine with VT
Can you post your config file? |
· actions · 2007-Jul-29 11:00 pm · (locked) |
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to dlindsay17
hope this helps I stumbled through a few guides out there, but like they say, a picture is worth a 1000 words.... |
· actions · 2007-Jul-29 11:27 pm · (locked) |
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to laserjobs
Glad you folks might be able to lend a hand. Here's my config file
[SIP6328]
Proxy_Server_ID=chicago-1.vtnoc.net
Proxy_Server_Domain=
SYSLOG_SERVER_IP=0.0.0.0
NTP_Server_IDs=67.133.234.55,67.133.234.55,67.133.234.55
NTP_Retry_Time=86400
NTP_Local_Time_Offset=-5.00
VoIP_Digit_Map_String="911|611|411|311|0.T|[2-9]XXXXXX.T|[2-9]XXXXXX.#|1[2-9]XXXXXXXXX|011X.T|011X.#|*6X.T|*00|*0X|*1X|*20|*82"
Preferred_Codecs=G711(PCMU),G711(PCMA),G726-32,
Packetization_Time=20
RTP_Port=16384
TOS_Value=160
Enable_Silence_Suppression=1
Firewall_Bullet_Interval=0
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· actions · 2007-Jul-29 11:28 pm · (locked) |
| dlindsay17 |
Updated config file after matching the parameters in the image posted by "y_me_worry"
[SIP6328]
Proxy_Server_ID=newyork-1.vtnoc.net
Proxy_Server_Domain=vtnoc.net
SYSLOG_SERVER_IP=0.0.0.0
NTP_Server_IDs=67.133.234.55,67.133.234.55,67.133.234.55
NTP_Retry_Time=86400
NTP_Local_Time_Offset=-5.00
VoIP_Digit_Map_String="911|611|411|311|0.T|[2-9]XXXXXX.T|[2-9]XXXXXX.#|1[2-9]XXXXXXXXX|011X.T|011X.#|*6X.T|*00|*0X|*1X|*20|*82"
Preferred_Codecs=G711(PCMU),
Packetization_Time=20
RTP_Port=16384
TOS_Value=160
Enable_Silence_Suppression=1
Firewall_Bullet_Interval=0
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· actions · 2007-Jul-29 11:32 pm · (locked) |
laserjobs
Premium Member
join:2004-05-02
Las Vegas, NV
1 edit |
to dlindsay17
Configure User Account
Line No. 1
User ID: your phone number starting with 1
User Password: provisioning password NOT billing password
User Name: your phone number starting with 1
Authentication ID: blank
Use Hot Phone Number: No
Hot Phone Number: blank
Enable T38 FAX: No |
· actions · 2007-Jul-29 11:38 pm · (locked) |
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Yup! All that is set per your instructions. I re-did it again and rebooted just to make sure. Next, I'm going to try to move the innomedia directly behind the DSL modem again and see if that does anything. |
· actions · 2007-Jul-29 11:45 pm · (locked) |
laserjobs
Premium Member
join:2004-05-02
Las Vegas, NV |
laserjobs
Premium Member
2007-Jul-29 11:53 pm
said by dlindsay17:Yup! All that is set per your instructions. I re-did it again and rebooted just to make sure. Next, I'm going to try to move the innomedia directly behind the DSL modem again and see if that does anything. Have you tried one of VTs other sip servers? newyork-1a.vtnoc.net richmond-1a.vtnoc.net richmond-1b.vtnoc.net houston-1a.vtnoc.net houston-1b.vtnoc.net chicago-1a.vtnoc.net chicago-1b.vtnoc.net chicago-1c.vtnoc.net chicago-1d.vtnoc.net chicago-1e.vtnoc.net chicago-1f.vtnoc.net chicago-1g.vtnoc.net* sanjose-1a.vtnoc.net* sanfrancisco-1a.vtnoc.net* |
· actions · 2007-Jul-29 11:53 pm · (locked) |
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Yup, I've tried NY, SF, SJ, Houston, and Chicago. The funny thing is that I'm able to register on the VT network with X-Lite, a SIP softphone. It just occurred to me that having X-Lite open might have been preventing my gizmo from connecting to the network, so I closed out of X-Lite and re-booted the innomedia. Unfortunately, it didn't seem to have any effect on establishing a VOIP light on the innomedia. |
· actions · 2007-Jul-30 12:12 am · (locked) |
| dlindsay17 |
Anyone know of a way to 'force initiation' of a logon to viatalk's servers with the innomedia -- if that's even the appropriate action necessary? |
· actions · 2007-Jul-30 1:13 am · (locked) |
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to dlindsay17
This worked for me:
Instead of manually entering the Line 1 provisioning password -copy/paste from the Softphone configuration screen. |
· actions · 2007-Jul-30 8:13 am · (locked) |
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Good idea Cajun -- what softphone did you use? |
· actions · 2007-Jul-30 9:36 am · (locked) |
asjeep
join:2005-07-04
Golden, CO |
to dlindsay17
i think the softphone will cause it not to register..... turn it off, then power off the Gizmo, then on...... don't just reboot it, physically remove the power then plug it back in... should work for ya...... |
· actions · 2007-Jul-30 9:54 am · (locked) |
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After quitting my softphone, unplugging the gizmo and letting it all sit for about 30 minutes 'unplugged' and the rebooting everything (DSL modem, router, gizmo...) it's still not registering. Should it display registration 'attempts' in the messages or syslog screen? Here's some additional data from my Information screens.
-Register Status & Critical Messages
Line 1 Not Registered
Line 2 Not Configured
Init
Init done
-Syslog Messages
0Mon Jul 30 10:45:12 2007 MTA6328_R:INFO-Recovery from CA response Timeout
1Mon Jul 30 10:45:11 2007 MTA6328_R:NOTICE-Power on Init. Done
2Thu Jan 1 02:45:00 1970 MTA6328_R:NOTICE - DHCP success |
· actions · 2007-Jul-30 12:15 pm · (locked) |
asjeep
join:2005-07-04
Golden, CO |
to dlindsay17
yes it should show registered...... I have a inno up right now with VT.......
I would double check the pwd and see, also you can call VT (i know the lines are long) and they will tell you if they see it registering with their equip......... |
· actions · 2007-Jul-30 1:35 pm · (locked) |
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Odd because the phone # and pwd work for the softphone.
I'll call VT. thanks for everyone's help and ideas. If you have any more, I'm eager to hear them. |
· actions · 2007-Jul-30 1:41 pm · (locked) |
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to dlindsay17
Telnet in to the ATA.
Use the command Ms and enable STUN. Find one near you (prolly stun.xten.com will give you good ping.)
The inno might be having a problem transversing NAT to VT. |
· actions · 2007-Jul-30 1:48 pm · (locked) |
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to dlindsay17
I talked to Viatalk as they have not shipped my device. I was asking them if BYOD would work with innomedia. They indicated
unless they setup the account as BYOD it will not work. They may provide the phone#, but until they test it with their device you are not allowed to connect using Softphone or BYOD device.
CK2007 |
· actions · 2007-Jul-30 1:57 pm · (locked) |
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jay_rm
Member
2007-Jul-30 2:10 pm
OP, you probably don't need to be told this, but, since it happened to me, I'll pass it along.
Be sure to use the password from the softphone screen on the VT support page and NOT the password they sent you to access your account.
I got my Innomedia to work just fine between the time I originally ordered and when my VT supplied AT arrived... |
· actions · 2007-Jul-30 2:10 pm · (locked) |
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Jay-
Thanks for your reply. I have been using the l/p info on the VT support screen rather than what was included in the email, but I do appreciate you bringing that up.
The aspect that makes me think it's a device problem is because I *can* connect and dial in/out with VT using my softphone, but I can't register using my gizmo (yes, I quit out of my softphone as not to cause a conflict).
Very strange. I'll post any resolution the VT techs are able to provide.
Thanks again for everyone's reply thus far. |
· actions · 2007-Jul-30 2:29 pm · (locked) |
| dlindsay17 |
Finally got around to telnetting into my Gizmo! It is trying but is unable to access VT's server. This is the report displayed on my telnet screen:
wsock_dns, NU_GetHost_By_Name error(-288)! host=newyork-2.vtnoc.net
wsock_dns, NU_GetHost_By_Name error(-288)! host=newyork-2.vtnoc.net
wsock_dns, NU_GetHost_By_Name error(-288)! host=newyork-2.vtnoc.net
wsock_dns, NU_GetHost_By_Name error(-288)! host=newyork-2.vtnoc.net
wsock_dns, NU_GetHost_By_Name error(-288)! host=newyork-2.vtnoc.net
wsock_dns, NU_GetHost_By_Name error(-288)! host=newyork-2.vtnoc.net
[05802] update_DMSSrv_IP_port:DNS solve failed for 0.0.0.0
[05802] SendHB:failed to slove DMS proxy IP,fqdn:0.0.0.0,ret:-2
I'm going to try some other server locations, but it looks like I need to add nameservers to my router (an airport extreme base station) so that the inno box can look them up -- yes/no? |
· actions · 2007-Aug-2 10:42 pm · (locked) |
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OK so it looks like you may not have DNS configured.
Use telnet - log in.
Issue the Mn command.
4. is for DNS server one. Use 64.151. 85. 68
5. is for DNS server two. Use your.router.addy.here
Your ATA should then be able to resolve the SIP server name. |
· actions · 2007-Aug-2 11:22 pm · (locked) |
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DEGAUSS YOU ROCK!!!! I'm finally up and running. Thanks!!! |
· actions · 2007-Aug-2 11:45 pm · (locked) |
