http://www.dslreports.com/forum/No-luck-on-config-for-VT-BYOD-Innomedia-6328-18772228 en Thu, 24 Mar 2022 12:05:45 EDT Thu, 24 Mar 2022 12:05:45 EDT http://www.dslreports.com/forum/Re-No-luck-on-config-for-VT-BYOD-Innomedia-6328-18800770 http://www.dslreports.com/forum/Re-No-luck-on-config-for-VT-BYOD-Innomedia-6328-18800770 Thu, 02 Aug 2007 23:45:58 EDT http://www.dslreports.com/forum/Re-No-luck-on-config-for-VT-BYOD-Innomedia-6328-18800649
Use telnet - log in.

Issue the Mn command.
4. is for DNS server one. Use 64.151. 85. 68
5. is for DNS server two. Use your.router.addy.here

Your ATA should then be able to resolve the SIP server name.]]> http://www.dslreports.com/forum/Re-No-luck-on-config-for-VT-BYOD-Innomedia-6328-18800649 Thu, 02 Aug 2007 23:22:44 EDT http://www.dslreports.com/forum/Re-No-luck-on-config-for-VT-BYOD-Innomedia-6328-18800436
wsock_dns, NU_GetHost_By_Name error(-288)! host=newyork-2.vtnoc.net
wsock_dns, NU_GetHost_By_Name error(-288)! host=newyork-2.vtnoc.net
wsock_dns, NU_GetHost_By_Name error(-288)! host=newyork-2.vtnoc.net
wsock_dns, NU_GetHost_By_Name error(-288)! host=newyork-2.vtnoc.net
wsock_dns, NU_GetHost_By_Name error(-288)! host=newyork-2.vtnoc.net
wsock_dns, NU_GetHost_By_Name error(-288)! host=newyork-2.vtnoc.net
[05802] update_DMSSrv_IP_port:DNS solve failed for 0.0.0.0
[05802] SendHB:failed to slove DMS proxy IP,fqdn:0.0.0.0,ret:-2

I'm going to try some other server locations, but it looks like I need to add nameservers to my router (an airport extreme base station) so that the inno box can look them up -- yes/no? ]]> http://www.dslreports.com/forum/Re-No-luck-on-config-for-VT-BYOD-Innomedia-6328-18800436 Thu, 02 Aug 2007 22:42:38 EDT http://www.dslreports.com/forum/Re-No-luck-on-config-for-VT-BYOD-Innomedia-6328-18776101
Thanks for your reply. I have been using the l/p info on the VT support screen rather than what was included in the email, but I do appreciate you bringing that up.

The aspect that makes me think it's a device problem is because I *can* connect and dial in/out with VT using my softphone, but I can't register using my gizmo (yes, I quit out of my softphone as not to cause a conflict).

Very strange. I'll post any resolution the VT techs are able to provide.

Thanks again for everyone's reply thus far. ]]> http://www.dslreports.com/forum/Re-No-luck-on-config-for-VT-BYOD-Innomedia-6328-18776101 Mon, 30 Jul 2007 14:29:18 EDT http://www.dslreports.com/forum/Re-No-luck-on-config-for-VT-BYOD-Innomedia-6328-18775972
Be sure to use the password from the softphone screen on the VT support page and NOT the password they sent you to access your account.

I got my Innomedia to work just fine between the time I originally ordered and when my VT supplied AT arrived...
--
3500/512 5.7 GHz Motorola Canopy Wireless; FoxValley.net]]> http://www.dslreports.com/forum/Re-No-luck-on-config-for-VT-BYOD-Innomedia-6328-18775972 Mon, 30 Jul 2007 14:10:03 EDT http://www.dslreports.com/forum/Re-No-luck-on-config-for-VT-BYOD-Innomedia-6328-18775896 unless they setup the account as BYOD it will not work. They may provide the phone#, but until they test it with their device you are not allowed to connect using Softphone or BYOD device.
CK2007]]> http://www.dslreports.com/forum/Re-No-luck-on-config-for-VT-BYOD-Innomedia-6328-18775896 Mon, 30 Jul 2007 13:57:27 EDT http://www.dslreports.com/forum/Re-No-luck-on-config-for-VT-BYOD-Innomedia-6328-18775848
Use the command Ms and enable STUN. Find one near you (prolly stun.xten.com will give you good ping.)

The inno might be having a problem transversing NAT to VT.]]> http://www.dslreports.com/forum/Re-No-luck-on-config-for-VT-BYOD-Innomedia-6328-18775848 Mon, 30 Jul 2007 13:48:09 EDT http://www.dslreports.com/forum/Re-No-luck-on-config-for-VT-BYOD-Innomedia-6328-18775798 I'll call VT. thanks for everyone's help and ideas. If you have any more, I'm eager to hear them.]]> http://www.dslreports.com/forum/Re-No-luck-on-config-for-VT-BYOD-Innomedia-6328-18775798 Mon, 30 Jul 2007 13:41:47 EDT http://www.dslreports.com/forum/Re-No-luck-on-config-for-VT-BYOD-Innomedia-6328-18775753
I would double check the pwd and see, also you can call VT (i know the lines are long) and they will tell you if they see it registering with their equip.........]]> http://www.dslreports.com/forum/Re-No-luck-on-config-for-VT-BYOD-Innomedia-6328-18775753 Mon, 30 Jul 2007 13:35:29 EDT http://www.dslreports.com/forum/Re-No-luck-on-config-for-VT-BYOD-Innomedia-6328-18775227

-Register Status & Critical Messages
Line 1 Not Registered
Line 2 Not Configured
Init
Init done

-Syslog Messages
0Mon Jul 30 10:45:12 2007 MTA6328_R:INFO-Recovery from CA response Timeout
1Mon Jul 30 10:45:11 2007 MTA6328_R:NOTICE-Power on Init. Done
2Thu Jan 1 02:45:00 1970 MTA6328_R:NOTICE - DHCP success]]> http://www.dslreports.com/forum/Re-No-luck-on-config-for-VT-BYOD-Innomedia-6328-18775227 Mon, 30 Jul 2007 12:15:02 EDT http://www.dslreports.com/forum/Re-No-luck-on-config-for-VT-BYOD-Innomedia-6328-18774471 http://www.dslreports.com/forum/Re-No-luck-on-config-for-VT-BYOD-Innomedia-6328-18774471 Mon, 30 Jul 2007 09:54:13 EDT http://www.dslreports.com/forum/Re-No-luck-on-config-for-VT-BYOD-Innomedia-6328-18774385 http://www.dslreports.com/forum/Re-No-luck-on-config-for-VT-BYOD-Innomedia-6328-18774385 Mon, 30 Jul 2007 09:36:11 EDT http://www.dslreports.com/forum/Re-No-luck-on-config-for-VT-BYOD-Innomedia-6328-18774007 Instead of manually entering the Line 1 provisioning password -copy/paste from the Softphone configuration screen.]]> http://www.dslreports.com/forum/Re-No-luck-on-config-for-VT-BYOD-Innomedia-6328-18774007 Mon, 30 Jul 2007 08:13:41 EDT http://www.dslreports.com/forum/Re-No-luck-on-config-for-VT-BYOD-Innomedia-6328-18773298 http://www.dslreports.com/forum/Re-No-luck-on-config-for-VT-BYOD-Innomedia-6328-18773298 Mon, 30 Jul 2007 01:13:00 EDT http://www.dslreports.com/forum/Re-No-luck-on-config-for-VT-BYOD-Innomedia-6328-18773084 http://www.dslreports.com/forum/Re-No-luck-on-config-for-VT-BYOD-Innomedia-6328-18773084 Mon, 30 Jul 2007 00:12:26 EDT http://www.dslreports.com/forum/Re-No-luck-on-config-for-VT-BYOD-Innomedia-6328-18772978 said by dlindsay17:

Yup! All that is set per your instructions. I re-did it again and rebooted just to make sure. Next, I'm going to try to move the innomedia directly behind the DSL modem again and see if that does anything.
Have you tried one of VTs other sip servers?
newyork-1a.vtnoc.net
richmond-1a.vtnoc.net
richmond-1b.vtnoc.net
houston-1a.vtnoc.net
houston-1b.vtnoc.net
chicago-1a.vtnoc.net
chicago-1b.vtnoc.net
chicago-1c.vtnoc.net
chicago-1d.vtnoc.net
chicago-1e.vtnoc.net
chicago-1f.vtnoc.net
chicago-1g.vtnoc.net*
sanjose-1a.vtnoc.net*
sanfrancisco-1a.vtnoc.net*
--

Vote for Ron Paul in the Republican Primaries]]> http://www.dslreports.com/forum/Re-No-luck-on-config-for-VT-BYOD-Innomedia-6328-18772978 Sun, 29 Jul 2007 23:53:25 EDT http://www.dslreports.com/forum/Re-No-luck-on-config-for-VT-BYOD-Innomedia-6328-18772940 http://www.dslreports.com/forum/Re-No-luck-on-config-for-VT-BYOD-Innomedia-6328-18772940 Sun, 29 Jul 2007 23:45:42 EDT http://www.dslreports.com/forum/Re-No-luck-on-config-for-VT-BYOD-Innomedia-6328-18772894 Configure User Account
Line No. 1
User ID: your phone number starting with 1
User Password: provisioning password NOT billing password
User Name: your phone number starting with 1
Authentication ID: blank
Use Hot Phone Number: No
Hot Phone Number: blank
Enable T38 FAX: No
--

Vote for Ron Paul in the Republican Primaries]]> http://www.dslreports.com/forum/Re-No-luck-on-config-for-VT-BYOD-Innomedia-6328-18772894 Sun, 29 Jul 2007 23:38:17 EDT http://www.dslreports.com/forum/Re-No-luck-on-config-for-VT-BYOD-Innomedia-6328-18772853

[SIP6328]
Proxy_Server_ID=newyork-1.vtnoc.net
Proxy_Server_Domain=vtnoc.net
SYSLOG_SERVER_IP=0.0.0.0
NTP_Server_IDs=67.133.234.55,67.133.234.55,67.133.234.55
NTP_Retry_Time=86400
NTP_Local_Time_Offset=-5.00
VoIP_Digit_Map_String="911|611|411|311|0.T|[2-9]XXXXXX.T|[2-9]XXXXXX.#|1[2-9]XXXXXXXXX|011X.T|011X.#|*6X.T|*00|*0X|*1X|*20|*82"
Preferred_Codecs=G711(PCMU),
Packetization_Time=20
RTP_Port=16384
TOS_Value=160
Enable_Silence_Suppression=1
Firewall_Bullet_Interval=0
]]> http://www.dslreports.com/forum/Re-No-luck-on-config-for-VT-BYOD-Innomedia-6328-18772853 Sun, 29 Jul 2007 23:32:10 EDT http://www.dslreports.com/forum/Re-No-luck-on-config-for-VT-BYOD-Innomedia-6328-18772829

[SIP6328]
Proxy_Server_ID=chicago-1.vtnoc.net
Proxy_Server_Domain=
SYSLOG_SERVER_IP=0.0.0.0
NTP_Server_IDs=67.133.234.55,67.133.234.55,67.133.234.55
NTP_Retry_Time=86400
NTP_Local_Time_Offset=-5.00
VoIP_Digit_Map_String="911|611|411|311|0.T|[2-9]XXXXXX.T|[2-9]XXXXXX.#|1[2-9]XXXXXXXXX|011X.T|011X.#|*6X.T|*00|*0X|*1X|*20|*82"
Preferred_Codecs=G711(PCMU),G711(PCMA),G726-32,
Packetization_Time=20
RTP_Port=16384
TOS_Value=160
Enable_Silence_Suppression=1
Firewall_Bullet_Interval=0
]]> http://www.dslreports.com/forum/Re-No-luck-on-config-for-VT-BYOD-Innomedia-6328-18772829 Sun, 29 Jul 2007 23:28:27 EDT http://www.dslreports.com/forum/Re-No-luck-on-config-for-VT-BYOD-Innomedia-6328-18772819
I stumbled through a few guides out there, but like they say, a picture is worth a 1000 words....

]]> http://www.dslreports.com/forum/Re-No-luck-on-config-for-VT-BYOD-Innomedia-6328-18772819 Sun, 29 Jul 2007 23:27:21 EDT http://www.dslreports.com/forum/Re-No-luck-on-config-for-VT-BYOD-Innomedia-6328-18772687
Can you post your config file?]]> http://www.dslreports.com/forum/Re-No-luck-on-config-for-VT-BYOD-Innomedia-6328-18772687 Sun, 29 Jul 2007 23:00:11 EDT http://www.dslreports.com/forum/Re-No-luck-on-config-for-VT-BYOD-Innomedia-6328-18772556 http://www.dslreports.com/forum/Re-No-luck-on-config-for-VT-BYOD-Innomedia-6328-18772556 Sun, 29 Jul 2007 22:42:05 EDT http://www.dslreports.com/forum/No-luck-on-config-for-VT-BYOD-Innomedia-6328-18772228 http://www.dslreports.com/forum/No-luck-on-config-for-VT-BYOD-Innomedia-6328-18772228 Sun, 29 Jul 2007 21:42:34 EDT