said by jc10098:Moon,
First, they gave all customers a chance to opt out. If you did not opt out, then you are automatically considered as accepting the new rules. However, I said it before, and it still stands. Something obviously obligated this company to giving their customers this right. The question begs to differ now can people singing up get afforded this same time limit to opt out. Prove to me they cannot. If a person here has signed up recently let us know. My guess, is that if you bring up the issue, you can opt out in the same time period as those who were current members. Once again, there must be some law that forced them to allow members to not be a part of the arbitration clause. Still, if I stand corrected and you cannot opt out, I'd go elsewhere. Either way moon, get your facts right. This is not cut and dry. It's a tricky issue since state and federal laws apply here.
Here is part of the Comcast's TOS. Read it carefully.
quote:
We may change our prices, fees, the Services and/or the terms and conditions of this Agreement in the future. Unless this Agreement or applicable law specifies otherwise, we will give you thirty (30) days prior Notice of any significant change to this Agreement. If you find the change unacceptable, you have the right to cancel your Service(s). However, if you continue to receive Service(s) after the end of the notice period (the "Effective Date") of the change, we will consider that you have accepted the changes. You may not modify this Agreement by making any typed, handwritten, or any other changes to it for any purpose.
Keep trying.
