said by otheroptions :
this is such a password error....so pissed at people that dont keep track of the passwords..if this wass the password for your money card you d pay a bit more attention. good on you for no email till monday. you should not be generating calls to any helpdesk cause you dont know your password. its your password you keep track of it .
Sympatico's technical support is 24/7, and the help-desk should help with e-mail password issues. Its what they're there for, and why they're getting paid. Besides, its not like these level 1 technical support personnel are capable of helping with many other issues anyways.