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JGROCKY
Premium Member
join:2005-05-19
Chatham, ON

JGROCKY

Premium Member

Official Response...

Click for full size
Customer let···ar28.pdf
26,462 bytes
Response letter...
Ok Gang,

Here it is!

The next step is digesting this document and reviewing our options.

Rocky

renton
Come On You Spurs
Premium Member
join:2002-01-05
Toronto, ON

1 edit

renton

Premium Member

"...but the majority of your end users will experience an increased level of satisfaction."
The nerve.. unbelivable!

The Flash
Premium Member
join:2002-10-17
Toronto, ON

The Flash to JGROCKY

Premium Member

to JGROCKY
quote:
We understand the difficulty this action has caused for you and your customers who are P2P users, but the majority of your end users will experience an increased level of satisfaction.


My ass, nobody has been happy about these changes...

I wonder if you can opt out of them?

adisor19
join:2004-10-11

adisor19 to JGROCKY

Member

to JGROCKY
Suddenincreasedlevelofsatisfaction is making me wanna punch something

Adi

canadabound
join:2008-03-27

canadabound to JGROCKY

Member

to JGROCKY
What a load of garbage. I hope with this letter they have just tied their own noose since it gives the smaller isps clear evidence of breach of contract among other things.

matradley
Premium Member
join:2003-07-03
Ottawa, ON

matradley to JGROCKY

Premium Member

to JGROCKY
Wow... look at that:

1. Time of throttling 4:30 pm to 2:00 am;
2. Both retail and residential throttled;
3. Only admitted to throttling P2P and BT but not encrypted traffic (bad move); and
4. Finally, they are showing no remorse for the situation. They did not even bother quoting legal documents to prove that they have the right to do this. At any rate, it seems that Bell is in the line for a good old fashioned backlashing!

This letter, really, answers nothing and proves that Bell is full of themselves.

NeoStylez
Cheers
join:2008-02-10
Barrie, ON

NeoStylez to JGROCKY

Member

to JGROCKY
Thats smaller then i thought it would be..

what bullcrap..
the cerberus
join:2007-10-16
Richmond Hill, ON

1 edit

the cerberus to renton

Member

to renton
"...but the majority of your end users will experience an increased level of satisfaction."

then why may i ask have i never felt the effects of p2p packets slowing down my dsl? o wait thats because teksavvy can properly manage a network! i dont see increased satifaction i see pissed off customers getting there internet slowed down for reasons that comcast just admitted were wrong. screw bell and their lies.

on another note, check it out
»/archi ··· avvy.com
im the fasted unthrottled user on teksavvy

mazhurg
Premium Member
join:2004-05-02
Brighton, ON

mazhurg to JGROCKY

Premium Member

to JGROCKY
Rocky,

How do you like your new status as a Sympatico reseller, since it appears that this is what this letter appears to be saying even as it says wholesale...
aver
join:2007-12-03
Kitchener, ON

aver to JGROCKY

Member

to JGROCKY
Sounds like a bunch of smoke to me.. Kind of odd that they don't try and defend or justify their actions. It also doesn't sound like they have any real reason to do this other than to "make it fair" (i.e., if we have to do it so do you).

I love how they don't even tell mention the technology they are using. What is TekSavvy to do if this packet filtering starts affecting other services such as Gaming, Legit BT Traffic, VOIP, VPN, SSH, NNTP, etc.

Maybe they should take some of that $5 Million dollar raise they gave to Sabia and invest it in their infrastructure where it belongs.

JayMan26
Whoot
Premium Member
join:2002-06-05
Earth

JayMan26 to JGROCKY

Premium Member

to JGROCKY
*spits* thats what I think about that.

Rob P
@teksavvy.com

Rob P to JGROCKY

Anon

to JGROCKY
I all ready had an increased level of satisfaction....PRIOR to your THROTTLING! Thanks Bell....
iconfat
join:2005-04-06
Toronto

1 edit

iconfat to JGROCKY

Member

to JGROCKY
LOL!

They say it as if third party ISPS really congest Bells network infrastructure to the point of a slowdown yet they show no proof. (Its not really true, in fact technically imposible considering the size of bells customer base to that of thrid party isps)

What they are doing is taking away third party isps competetive edge to make their own customers feel better. That is illegal. They can't handle the fact that third party isps actually make a profit based on their efficient and effective dsl package products.

Combined with the press and public outcry I can't see bell continuing this much longer.

forgotmypassword
@cogeco.net

forgotmypassword to JGROCKY

Anon

to JGROCKY
"We regret the fact that we did not advise you in advance of taking this action, but the action was necessary to allow for a more fair allocation of bandwidth for all Canadian internet users."

- !!!@
qewey
join:2007-10-04

qewey to JGROCKY

Member

to JGROCKY
"we are going to protect you and all your customers will be better off because of it"

What arrogance .... and what lies .... John sweeney ... he'll burn in hell for these lies once his time has come. Sooner rather than later.

It feels like the tone of a corporate parent talking to its affiliates not of a competitor.

Remember competition ? I guess they forgot all about it because they cant compete thus the only solution is to resort to throttling and playing god with other people's information. I guess the CRTC forgot the meaning of the word as well.

BACONATOR26
Premium Member
join:2000-11-25
Nepean, ON

BACONATOR26 to JGROCKY

Premium Member

to JGROCKY
I got two words for them and they're a lot more helpful than that letter.
loginname6
join:2007-09-26
Toronto, ON

loginname6 to JGROCKY

Member

to JGROCKY
This letter reeks of "it's easier to do it and apologize than to ask permission (or even just give a heads up) prior to doing it."
mudman2479
join:2008-02-22
Amherstburg, ON

1 edit

mudman2479 to JGROCKY

Member

to JGROCKY
Hey Rocky

Why dont you provide us with some key phone numbers for Bell so we can tell them just how satisfied we are

mazhurg
Premium Member
join:2004-05-02
Brighton, ON

mazhurg to forgotmypassword

Premium Member

to forgotmypassword
said by forgotmypassword :

"We regret the fact that we did not advise you in advance of taking this action, but the action was necessary to allow for a more fair allocation of bandwidth for all Canadian internet users."

- !!!@
Semantically, this sentence does not compute... Why was it neccessary to take this action whitout advising? How would not advising taking action allow for a fairer allocation of bandwith?

stunnerrr
join:2007-05-27
Toronto, ON

stunnerrr to JGROCKY

Member

to JGROCKY
"We understand the difficulty this action has caused for you and your customers who are P2P users, but the majority of your end users will experience an increased level of satisfaction."

Can you say Bull Sh*t
sMURF
join:2007-02-27
Toronto, ON

sMURF to JGROCKY

Member

to JGROCKY
Step 1: Print letter
Step 2: Wipe ass with letter (watch out for paper cuts)
Step 3: Mail letter to:

Bell Canada
c/o John Sweeney
Floor 6N
483 Bay Street
Toronto, Ontario M5G 2C9

Step 4: ?
Step 5: Profit

BACONATOR26
Premium Member
join:2000-11-25
Nepean, ON

BACONATOR26

Premium Member

said by sMURF:

Step 1: Print letter
Step 2: Wipe ass with letter (watch out for paper cuts)
Step 3: Mail letter to:

Bell Canada
c/o John Sweeney
Floor 6N
483 Bay Street
Toronto, Ontario M5G 2C9

Step 4: ?
Step 5: Profit
Hmm that's a good idea but I was going to fax them an image of my butt on Monday. I've been meaning to break in the photocopier at work anyway.

stunnerrr
join:2007-05-27
Toronto, ON

3 edits

stunnerrr

Member

said by BACONATOR26:

said by sMURF:

Step 1: Print letter
Step 2: Wipe ass with letter (watch out for paper cuts)
Step 3: Mail letter to:

Bell Canada
c/o John Sweeney
Floor 6N
483 Bay Street
Toronto, Ontario M5G 2C9

Step 4: ?
Step 5: Profit
Hmm that's a good idea but I was going to fax them an image of my butt on Monday. I've been meaning to break in the photocopier at work anyway.
LOLLL =P careful though..they might just turn you in the next porn star and make money from your picture
CanadianIron
join:2006-10-08
Beverly Hills, CA

CanadianIron to JGROCKY

Member

to JGROCKY
"the majority of your end users will experience an increased level of satisfaction."

---------------

Third party Internet providers are up in arms because of a new Bell high-speed Internet policy that slows service to some of their customers. Do you think ISPs that sell bandwidth to third parties have the right to "shape" that bandwidth?

Yes, it's their pipe, they can do what they want
6% - 69 votes

No, ISPs shouldn't restrict the flow of any data
94% - 1002 votes

»www.theglobeandmail.com/ ··· teResult

The Flash
Premium Member
join:2002-10-17
Toronto, ON

The Flash

Premium Member

those 69 votes were probably Bell management.

Sukunai
@dsl.bell.ca

Sukunai to JGROCKY

Anon

to JGROCKY
Somehow I don't expect my email to john.sweeney@bell.ca is really going to cut it.

I'd rather I was given his home phone to more fully demonstrate my level of satisfaction.

At dinner hour, and all night long, and into the evening.
Just to be sure he actually didn't fail to perceive my level of satisfaction.
qewey
join:2007-10-04

qewey

Member

you just need someone working at bell to go into the company directory to get his cell phone and office number .... just one disgruntled employee that can do it anonymously.

regret
@teksavvy.com

regret to JGROCKY

Anon

to JGROCKY
I am pondering the word "regret".
Sweener is gonna regret many things...

JGROCKY
Premium Member
join:2005-05-19
Chatham, ON

JGROCKY

Premium Member

said by regret :

I am pondering the word "regret".
Sweener is gonna regret many things...
This is a Bell issue... John is only the messenger in this.
mudman2479
join:2008-02-22
Amherstburg, ON

mudman2479 to JGROCKY

Member

to JGROCKY
Well Rock...then provide us with the right numbers to call!!
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