Topic 'Re: Verizon vs Comcast customer service' in forum '' - dslreports.com http://www.dslreports.com/forum/Re-Verizon-vs-Comcast-customer-service-20306059 en Sat, 26 Mar 2022 13:55:01 EDT Sat, 26 Mar 2022 13:55:01 EDT Re: Verizon vs Comcast customer service http://www.dslreports.com/forum/Re-Verizon-vs-Comcast-customer-service-20308752 And if you think ALL Vzn jobs are "1 weeks and 3 days" out, you are making that determination based on ONE service call. I know for a fact that just isn't true. Some days the load is light and others, it's very heavy. Usually do to the sheer volume of new FiOS installs in the system.
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Message of the Day
There is no message of the day]]> http://www.dslreports.com/forum/Re-Verizon-vs-Comcast-customer-service-20308752 Wed, 09 Apr 2008 14:44:23 EDT Re: Verizon vs Comcast customer service http://www.dslreports.com/forum/Re-Verizon-vs-Comcast-customer-service-20307910 said by pnh102:

said by jonnyb:

How Verizon stays in business with customer service like that is beyond me.
It could be because customer service problems are not that bad at Verizon for most of the customers. If 95% of Verizon FIOS customers do not experience any billing problems or other issues with their service, then they won't be calling tech support. Even if Verizon's support is the worst in the world, most of their customers may not even know it.
I dont know about that everyone that i have been in contact with has had nothing but issues when dealing with Verizon even in other states besides my own.]]> http://www.dslreports.com/forum/Re-Verizon-vs-Comcast-customer-service-20307910 Wed, 09 Apr 2008 12:14:40 EDT Re: Verizon vs Comcast customer service http://www.dslreports.com/forum/Re-Verizon-vs-Comcast-customer-service-20307253 said by jonnyb:

How Verizon stays in business with customer service like that is beyond me. It could be because customer service problems are not that bad at Verizon for most of the customers. If 95% of Verizon FIOS customers do not experience any billing problems or other issues with their service, then they won't be calling tech support. Even if Verizon's support is the worst in the world, most of their customers may not even know it.
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This isn't fair! I was only supposed to hate just ONE presidential candidate!]]> http://www.dslreports.com/forum/Re-Verizon-vs-Comcast-customer-service-20307253 Wed, 09 Apr 2008 10:17:14 EDT Re: Verizon vs Comcast customer service http://www.dslreports.com/forum/Re-Verizon-vs-Comcast-customer-service-20306861 http://www.dslreports.com/forum/Re-Verizon-vs-Comcast-customer-service-20306861 Wed, 09 Apr 2008 08:32:08 EDT Domestic Help? http://www.dslreports.com/forum/Domestic-Help-20306059 http://www.dslreports.com/forum/Domestic-Help-20306059 Wed, 09 Apr 2008 00:12:24 EDT