Topic 'Re: Anyone switched to Earthlink DSL?' in forum 'Verizon DSL' - dslreports.com http://www.dslreports.com/forum/Re-Anyone-switched-to-Earthlink-DSL-1996263 en Thu, 24 Mar 2022 20:13:49 EDT Thu, 24 Mar 2022 20:13:49 EDT Re: Anyone switched to Earthlink DSL? http://www.dslreports.com/forum/Re-Anyone-switched-to-Earthlink-DSL-2057764 http://www.dslreports.com/forum/Re-Anyone-switched-to-Earthlink-DSL-2057764 Sat, 22 Dec 2001 15:16:39 EDT Re: Anyone switched to Earthlink DSL? http://www.dslreports.com/forum/Re-Anyone-switched-to-Earthlink-DSL-2057716
My Desktop Computer which is running Windows XP still is receiving the same slow 510 KBPS Connection Download Speeds.

I even connected my Compaq Notebook Computer which is running Windows 2000, and I receive the same slow 510 KBPS Connection Download Speeds.

These are the same Connection Speeds that I have been receiving for over 1.5 Years as a Subscriber to the Verizon DSL 640 Service Plan.

I have spoken to the Verizon DSL Technical Support at their Multiple Technical Network Support Levels six times over the last week.

I have also spoken to the Verizon DSL Customer Service, and their Network People.

Verizon states that I have been successfully upgraded from my 640 Service Plan and have been provisioned correctly for the Verizon DSL 1.5 Service Plan.

Verizon DSL Technical Support now states that they will move my DSL Telephone Line to another one of their Routers but it will take a few weeks to accomplish this task.

I have complained over and over again, and the Verizon DSL Customer Service will give me one month's Credit for the aggravation that this has caused me.

I have CableVision Optimum OnLine in my area, but I have three Optimum IO Cable TV Boxes which are the new interactive Cable TV Boxes which actually have a Cable Modem installed internally inside of them.

I have too many Cable Spliters in my CO-OP Apartment for my multiple Cable Boxes and extra Televisions.

I tried two times in the last year to have the CableVision Optimum Online installed, but because of my multiple Cable Spliters the signal to the Cable Modem is not strong enough.

Since I live in a CO-OP Apartment, the CableVision Technicians cannot run an additional Cable directly to the room that has the Computer.

They said that the CO-OP Rules prohibit the installation of additional Cables that have to be run on the outside of the Building into the CO-OP Apartment.

Don't you think I would rather be paying $ 29.95 a month for the CableVision Optimum Online which has a much higher Connection Speed than the $ 59.95 a month for the Verizon DSL 1.5 Plan.

I do not know how the Verzion DSL can ever compete against against the CableVision Optimum OnLine.

Jonathan]]> http://www.dslreports.com/forum/Re-Anyone-switched-to-Earthlink-DSL-2057716 Sat, 22 Dec 2001 15:09:08 EDT Re: Anyone switched to Earthlink DSL? http://www.dslreports.com/forum/Re-Anyone-switched-to-Earthlink-DSL-2057257
He moved out and got Road Runner cable cuz DSL is not available where he lives now and he misses Earthlink/Covad a lot!]]> http://www.dslreports.com/forum/Re-Anyone-switched-to-Earthlink-DSL-2057257 Sat, 22 Dec 2001 13:30:49 EDT Re: Anyone switched to Earthlink DSL? http://www.dslreports.com/forum/Re-Anyone-switched-to-Earthlink-DSL-2057081 --
Comcast@home 3000/128]]> http://www.dslreports.com/forum/Re-Anyone-switched-to-Earthlink-DSL-2057081 Sat, 22 Dec 2001 12:58:19 EDT Re: Anyone switched to Earthlink DSL? http://www.dslreports.com/forum/Re-Anyone-switched-to-Earthlink-DSL-2055844
Furthermore, they do not offer static IPs in the former BA region.

Verizon doesn't care if you network your computers either. If you want support, you must purchase a router from them. Otherwise, network all you like.



[text was edited by author 2001-12-22 07:17:45]
]]> http://www.dslreports.com/forum/Re-Anyone-switched-to-Earthlink-DSL-2055844 Sat, 22 Dec 2001 07:12:40 EDT Re: Anyone switched to Earthlink DSL? http://www.dslreports.com/forum/Re-Anyone-switched-to-Earthlink-DSL-2055270
Now that Im done ranting. I have used ELN for a few years now. DSL for 10 months. I placed an order and my modem was here 5 days later. When I plugged in the modem my line was already set up. But the best thing about ELN is they do not care what you do with your line. They were one of the few providers who did not shut down port 80 a few months ago. They also do not care if you run a home network (like I do). Their only stipulation is that if you do not purchase their home network service they will not support the second tier cpu's.
Service has always been grate and they do not f@$k with me.

I will now step down from the soap box]]> http://www.dslreports.com/forum/Re-Anyone-switched-to-Earthlink-DSL-2055270 Sat, 22 Dec 2001 02:06:24 EDT Re: Anyone switched to Earthlink DSL? http://www.dslreports.com/forum/Re-Anyone-switched-to-Earthlink-DSL-2055111 --
Computer Guru]]> http://www.dslreports.com/forum/Re-Anyone-switched-to-Earthlink-DSL-2055111 Sat, 22 Dec 2001 01:37:14 EDT Re: Anyone switched to Earthlink DSL? http://www.dslreports.com/forum/Re-Anyone-switched-to-Earthlink-DSL-2055065
quote:
At Earthlink, "port-25 blocking" means that
Earthlink blocks *outgoing* requests for port 25
use because it means that the Earthlink customer
is trying to send outgoing mail through another
ISP's SMTP mail server. Since Earthlink is now so
large, many of Earthlink's customers are spammers.
By blocking outgoing port 25, it forces all customers
to use the Earthlink SMTP servers to send mail. And
in so doing, it makes it much easier for Earthlink to
track down in its logs who sent out the mail when
spam complaints come in. In other words, port-25
blocking helps an ISP spot spammers among its
own customers.
]]> http://www.dslreports.com/forum/Re-Anyone-switched-to-Earthlink-DSL-2055065 Sat, 22 Dec 2001 01:29:27 EDT Re: Anyone switched to Earthlink DSL? http://www.dslreports.com/forum/Re-Anyone-switched-to-Earthlink-DSL-2054164 http://www.dslreports.com/forum/Re-Anyone-switched-to-Earthlink-DSL-2054164 Fri, 21 Dec 2001 22:53:44 EDT Re: Anyone switched to Earthlink DSL? http://www.dslreports.com/forum/Re-Anyone-switched-to-Earthlink-DSL-2052718 --
Comcast@home 3000/128]]> http://www.dslreports.com/forum/Re-Anyone-switched-to-Earthlink-DSL-2052718 Fri, 21 Dec 2001 19:42:44 EDT Re: Anyone switched to Earthlink DSL? http://www.dslreports.com/forum/Re-Anyone-switched-to-Earthlink-DSL-2052381 --
HOT CHICKS WANTED... Please apply within.]]> http://www.dslreports.com/forum/Re-Anyone-switched-to-Earthlink-DSL-2052381 Fri, 21 Dec 2001 18:52:37 EDT Re: Anyone switched to Earthlink DSL? http://www.dslreports.com/forum/Re-Anyone-switched-to-Earthlink-DSL-2045351 said by birdfeedr:

But Verizon is at fault with a) their higher price when you buy it from Verizon direct, and b) their refusal to allow third party carriers access to their equipment. I don't think you'll see the likes of Earthlink or Telocity on Verizon lines until VZ has built out their own customer base and considers unused bandwidth as excess capacity and sells it to the highest bidder. That's when Earthlink and Telocity will come out of the basement level.
I'm not sure what you're trying to say here. ELN has only purchased the Bronze Plus plan from Verizon (768/128), so that's what they give you, but you can get higher speeds through ELN with Covad. Verizon on the other hand, offers the same Bronze Plus plan, as well as their Bronze Plus Enhanced - $10 more and 15/128 speeds. Last time I inquired from ELN, they weren't offering this "enhanced" service as they didn't have a contract with Verizon to do so.

You also say Verizon doesn't allow third party access to their equipment??? Yes they do - how do you think ELN and the regional ISPs have been able to offer DSL in Verizon areas, when not going through Covad? They're using Verizon's service. They are simply resellers, and piggy backing their own ISP network on top of it.

My recommendation (from personal experience) would be to try a regional ISP first, ELN second, and Verizon or Covad direct last. Whichever ISP you use will still be using either Verizon's or Covad's lines, but you'll get much better service. Unfortunately, I can't recommend ELN's service. They couldn't get me service with either Verizon or Covad in four months, but I called a regional ISP and had it less than 14 days later, and it's been rock solid ever since (through Verizon, BTW).
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Join DSLR TEAM DISCOVERY]]> http://www.dslreports.com/forum/Re-Anyone-switched-to-Earthlink-DSL-2045351 Thu, 20 Dec 2001 19:58:53 EDT Re: Anyone switched to Earthlink DSL? http://www.dslreports.com/forum/Re-Anyone-switched-to-Earthlink-DSL-2044475
These are the new rates they are changing:
No-Video subscriber $49.95
Broadcast Basic $49.95
Family Cable $39.95
Family Plus any Premium Service $34.95
Optimum TV packages $34.95

What's more, that place is a small regional. It doesn't service most places, just a tiny portion of VZ territory so please take your spam elsewhere.]]> http://www.dslreports.com/forum/Re-Anyone-switched-to-Earthlink-DSL-2044475 Thu, 20 Dec 2001 18:05:26 EDT Re: Anyone switched to Earthlink DSL? http://www.dslreports.com/forum/Re-Anyone-switched-to-Earthlink-DSL-2040041
In any event, Earthlink is not informing customers who will have a VZ provisioned line that they will not get the speeds advertised, that they can not possibly get the speed advertised, and that is a transparently fraudulent business practice. There is no excuse for that.]]> http://www.dslreports.com/forum/Re-Anyone-switched-to-Earthlink-DSL-2040041 Thu, 20 Dec 2001 01:30:25 EDT Re: Anyone switched to Earthlink DSL? http://www.dslreports.com/forum/Re-Anyone-switched-to-Earthlink-DSL-2039225 --
== Semper Fi]]> http://www.dslreports.com/forum/Re-Anyone-switched-to-Earthlink-DSL-2039225 Wed, 19 Dec 2001 23:25:25 EDT Re: Anyone switched to Earthlink DSL? http://www.dslreports.com/forum/Re-Anyone-switched-to-Earthlink-DSL-2038053 said by sadowski:
Just to be clear, it's not really Verizon who is at fault. What's happening is that Earthlink isn't paying Verizon for more than the 768 speed. It's really Earthlink who is misleading people into thinking that everyone can get 1.5 for $49. You could be getting 1.5 directly from VZ for only $10 extra per month.

The way it really is: Verizon has set their tiered price structure. Earthlink cannot (or won't) meet Verizon's price for 1.5M/256K performance, and still stay in their advertised price of $49/month. But they do pay for 768/90 performance, so that's what Earthlink subscribers get when Verizon provisions the line. So far we agree.

But Verizon is at fault with a) their higher price when you buy it from Verizon direct, and b) their refusal to allow third party carriers access to their equipment. I don't think you'll see the likes of Earthlink or Telocity on Verizon lines until VZ has built out their own customer base and considers unused bandwidth as excess capacity and sells it to the highest bidder. That's when Earthlink and Telocity will come out of the basement level.]]> http://www.dslreports.com/forum/Re-Anyone-switched-to-Earthlink-DSL-2038053 Wed, 19 Dec 2001 21:13:07 EDT Re: Anyone switched to Earthlink DSL? http://www.dslreports.com/forum/Re-Anyone-switched-to-Earthlink-DSL-2005954 http://www.dslreports.com/forum/Re-Anyone-switched-to-Earthlink-DSL-2005954 Sat, 15 Dec 2001 15:12:42 EDT Re: Anyone switched to Earthlink DSL? http://www.dslreports.com/forum/Re-Anyone-switched-to-Earthlink-DSL-2005239 http://www.dslreports.com/forum/Re-Anyone-switched-to-Earthlink-DSL-2005239 Sat, 15 Dec 2001 13:29:07 EDT Re: Anyone switched to Earthlink DSL? http://www.dslreports.com/forum/Re-Anyone-switched-to-Earthlink-DSL-2005091 http://www.dslreports.com/forum/Re-Anyone-switched-to-Earthlink-DSL-2005091 Sat, 15 Dec 2001 13:06:44 EDT Re: Anyone switched to Earthlink DSL? http://www.dslreports.com/forum/Re-Anyone-switched-to-Earthlink-DSL-2001035
I am now in the Boston, MA area and using Verizon Avenue. Wow...what a big difference. I signed up 3 weeks ago and they just set it up yesterday. They had to rewire my phone jacks, but no biggy there. I live in an apartment and the DSLAM is literally right down stairs from me. Less then 500 feet. I was doing a test D/L last night of SP6a from the Microsoft site and I was hitting about 1Mb down. No lie.

That is my $0.0000002 worth.

Good luck.

Craig]]> http://www.dslreports.com/forum/Re-Anyone-switched-to-Earthlink-DSL-2001035 Fri, 14 Dec 2001 20:37:41 EDT Re: Anyone switched to Earthlink DSL? http://www.dslreports.com/forum/Re-Anyone-switched-to-Earthlink-DSL-2000931 Except VZ is taking a very long time to clear my line (DSL)
I signed up with VZ DSL 3 weeks ago
Good speed up to 680ish down but Earthlink offers more (dialup etc.)
I've been waiting 8 days so far for VZ to disconnect me
I called them four times in the last 8 days. Said "they're working on it"]]> http://www.dslreports.com/forum/Re-Anyone-switched-to-Earthlink-DSL-2000931 Fri, 14 Dec 2001 20:24:33 EDT Re: Anyone switched to Earthlink DSL? http://www.dslreports.com/forum/Re-Anyone-switched-to-Earthlink-DSL-2000642
Rep said it depended on who provisioned my line. Looked it up, turns out it's VZ. Earthlink is limited by contract with VZ to deliver 768/90. Apparently VZ sets the throttle in the CO.

There is no surprise here. When Northpoint went under, I lost my Telocity connection. And Telocity still isn't back in here. Verizon won't sign up other ISPs, or will not sell competitively until they see their own customer base built up first. Then they'll sell off excess capacity to the highest bidders.

DSLR speed test shows consistent download speed around 690, upload speed typically 55 or 110.

Verizon Online is very poorly organized, mostly having to do with legacy equipment. I haven't yet figured it all out, whether I should try to go to bellatlantic.whatever or verizon.whatever, and it gets redirected elsewhere, and doesn't work consistently.

When I asked Earthlink why I should buy from them, the rep said they've been ISP for a long time (5 years in this business *is* a long time), while VZ is just the phone company.

Still on my first 30 days with VZ, and I'd rate them so-so so far.]]> http://www.dslreports.com/forum/Re-Anyone-switched-to-Earthlink-DSL-2000642 Fri, 14 Dec 2001 19:44:42 EDT Re: Anyone switched to Earthlink DSL? http://www.dslreports.com/forum/Re-Anyone-switched-to-Earthlink-DSL-1997364 »/gbu

VZ is 14th on a list of 16 and ELNK is 7th.
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;) ]]> http://www.dslreports.com/forum/Re-Anyone-switched-to-Earthlink-DSL-1997364 Fri, 14 Dec 2001 11:13:45 EDT Re: Anyone switched to Earthlink DSL? http://www.dslreports.com/forum/Re-Anyone-switched-to-Earthlink-DSL-1997135
In addition to the port 25 restriction and the 12 month commitment, there does seem quite a bit of debate over the throughput rates available on VZ circuits. People being promised 1.5/256 but getting 768/128 (I suspect this is why DirectTV isn't available here yet). Also, static IPs are a value added service and not that widely available.

My own conclusion, if Covad is available in your area then order it through them. If your circuit is VZ provisioned find someone around you who has Earthlink and see what they are actually getting.]]> http://www.dslreports.com/forum/Re-Anyone-switched-to-Earthlink-DSL-1997135 Fri, 14 Dec 2001 10:29:53 EDT Anyone switched to Earthlink DSL? http://www.dslreports.com/forum/Anyone-switched-to-Earthlink-DSL-1996263
I'm getting a little disillusioned with Verizon. Earthlink is faster, offers more mailboxes, the option of a static IP, and 20 hours of dialup included, plus they're a *real* ISP. They block port 25, but at least I can have a From address of my choosing.

Downside: I've heard of Earthlink starting to charge customers for service even before their DSL kits arrive, if they ever arrive. They require a 12 month commitment. Then if you cancel they hit you with the cancellation charge. And Earthlink has never turned a profit. Makes me wonder if it'll be another NorthPoint Communications ...

Comments?]]> http://www.dslreports.com/forum/Anyone-switched-to-Earthlink-DSL-1996263 Fri, 14 Dec 2001 05:13:06 EDT