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supernac3
join:2003-03-26
Springfield, MO

supernac3

Member

Tower down

Who do I contact to report an outage? The sprint cell tower (about a block from my house) is not working, I'm not getting a signal on any of my phones. I called customer service, they gave me the run around, called the water company (the antenna is on the water tower), didn't get anywhere.

cpayne5
Premium Member
join:2004-01-06

cpayne5

Premium Member

They'll fix it soonish.

Just keep calling CS, if you like, as they're your best bet to inform Sprint of the outage. A down tower does not go unnoticed for long, though.

supernac3
join:2003-03-26
Springfield, MO

supernac3

Member

It went down yesterday, I just got done "chatting" with a rep on sprint's website, the rep reported the outage to the engineers (at least that is what she said).
CMoore2004
Premium Member
join:2003-02-06
Jonesville, MI

CMoore2004

Premium Member

My tower at home likes to go down in the bad thunderstorms. Usually back up within 24 hours.