Apple → Re: Help, with getting exchange setup on my iPhone

Ok, sorry to bring this topic back to life but I am stumped..

Me and my new network mgr can't figure it out..

We installed SSL and that works...

It connects to the exchange server fine...
but it won't download any of the folders,emails,etc..

I know it connects fine to the email server becuase when I type in the incorrect password it tells me to put in the correct password..

Things I made sure are installed
1) SP2 for exchange is installed
2) 143 port is open
3) OWA is enabled

One thing I did notice is windows service park 2 is NOT installed..
and
Imap kinda works ok on the phone..
It gets the email fine but if anyone deletes an email on the iphone it won't delete it on the server..

So can anyone help?

Just from a security standpoint, patch that server for the love of all things holy.

Install SP2 and report back.

I wish I could but the VP of IT, Does not want us to install it because he is scared it will break the exchange server.

You'll be SOL until you get SP2 installed. In order for Direct Push to work you need SP2 installed.

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143/tcp is imap (IIRC), not needed for push.

Did you mean SSL? 443/TCP? Did you also test this from OUTSIDE, on a different connection?

Do you have the CA installed in the iPhone? If you have goodaddy/similar then you may not need it. If you have a homemade, you need the CA on the iPhone.

The cert on the SERVER must either have a SAN with the external hostname, or the hostname must match EXACTLY.

IE: Internally it's exchange.domain.lol. Externally it's mail.domain.org. You can have the hostname as exchange.domain.lol, provided you have a SAN name for each of the other domains. Worst case, just have the hostname the external domain. 2k3 will not complain, but 2k7 will complain about cert name mismatches if you are using outlook to exchange internally.

$200 paypal. Send me the IP address of the server to RDP into, username/password and i'll have it working in under an hour