Topic 'Comcast does not support HDMI ???' in forum 'Comcast XFINITY TV' - dslreports.com http://www.dslreports.com/forum/Comcast-does-not-support-HDMI-21065156 en Sat, 26 Mar 2022 03:47:15 EDT Sat, 26 Mar 2022 03:47:15 EDT Re: Comcast does not support HDMI ??? http://www.dslreports.com/forum/Re-Comcast-does-not-support-HDMI-21086095 http://www.dslreports.com/forum/Re-Comcast-does-not-support-HDMI-21086095 Wed, 10 Sep 2008 01:39:06 EDT Re: Comcast does not support HDMI ??? http://www.dslreports.com/forum/Re-Comcast-does-not-support-HDMI-21082143 said by fiberguy2:

Actually, to be direct, yes, HDMI is supported. That is an official policy.
Here it is directly from Casper (aka Comcast):
quote:
No, Comcast does not currently support HDMI. Some Advanced Set Top Boxes do have working HDMI ports, but at no time are we to proactively use that as a selling point.


Then again, it's always better not to officially support anything. Sort of like Google and their use of the word "beta" :D]]> http://www.dslreports.com/forum/Re-Comcast-does-not-support-HDMI-21082143 Tue, 09 Sep 2008 12:58:25 EDT Re: Comcast does not support HDMI ??? http://www.dslreports.com/forum/Re-Comcast-does-not-support-HDMI-21082011
A DVHS VCR is a 5C compliant device. ]]> http://www.dslreports.com/forum/Re-Comcast-does-not-support-HDMI-21082011 Tue, 09 Sep 2008 12:37:33 EDT Re: Comcast does not support HDMI ??? http://www.dslreports.com/forum/Re-Comcast-does-not-support-HDMI-21079754 said by ak3883:

Thanks for posting this, if you ever have trouble getting firewire to work, you can print this page and take it to your office, and will probably have to speak to someone other than a rep who sits behind the counter/glass, but this is what you need to show them, that they HAVE to give you a box with working firewire. They only have to trade out the box, as long as there is a firewire port then the rep did the job, the rep has 0 way of knowing if the port is working at the office, same if a tech goes out. If it isnt working with your device comcast does not have to troubleshoot it. The problem might not even be the port but the device you are using. In 5 years I have had 1 customer inquire about firewire not working, his device wasnt compliant.]]> http://www.dslreports.com/forum/Re-Comcast-does-not-support-HDMI-21079754 Mon, 08 Sep 2008 23:54:20 EDT Re: Comcast does not support HDMI ??? http://www.dslreports.com/forum/Re-Comcast-does-not-support-HDMI-21076533 http://www.dslreports.com/forum/Re-Comcast-does-not-support-HDMI-21076533 Mon, 08 Sep 2008 13:53:42 EDT Re: Comcast does not support HDMI ??? http://www.dslreports.com/forum/Re-Comcast-does-not-support-HDMI-21076076 said by markofmayhem:

Comcast does not support HDCP handshake issues, they fully support HDMI under regulatory compliance:

quote:
(4) Cable operators shall:
(i) Effective April 1, 2004, upon request of a customer, replace any leased high definition set-top box, which does not include a functional IEEE 1394 interface, with one that includes a functional IEEE 1394 interface or upgrade the customer's set-top box by download or other means to ensure that the IEEE 1394 interface is functional.
(ii) Effective July 1, 2005, include both a DVI or HDMI interface and an IEEE 1394 interface on all high definition set-top boxes acquired by a cable operator for distribution to customers.
(iii) Ensure that these cable operator-provided high definition set-top boxes shall comply with ANSI/SCTE 26 2001 (formerly DVS 194): ``Home Digital Network Interface Specification with Copy Protection'' (incorporated by reference, see Sec. 76.602), with transmission of bit-mapped graphics optional, and shall support the CEA-931-A: ``Remote Control Command Pass-through Standard for Home Networking'' (incorporated by reference, see Sec. 76.602), pass through control commands: tune function, mute function, and restore volume function. In addition these boxes shall support the power control commands (power on, power off, and status inquiry) defined in A/VC Digital Interface Command Set General Specification Version 4.0 (as referenced in ANSI/SCTE 26 2001 (formerly DVS 194): ``Home Digital Network Interface Specification with Copy Protection'' (incorporated by reference, see Sec. 76.602)).


FCC 47CFR76.640
Thanks for posting this, if you ever have trouble getting firewire to work, you can print this page and take it to your office, and will probably have to speak to someone other than a rep who sits behind the counter/glass, but this is what you need to show them, that they HAVE to give you a box with working firewire.

Of course the box could be a DVR or a non-DVR 6200/3200...

This is good ammo for people stuck with SA/Cisco hardware where the firewire is severly crippled.]]> http://www.dslreports.com/forum/Re-Comcast-does-not-support-HDMI-21076076 Mon, 08 Sep 2008 12:29:03 EDT Re: Comcast does not support HDMI ??? http://www.dslreports.com/forum/Re-Comcast-does-not-support-HDMI-21074170 http://www.dslreports.com/forum/Re-Comcast-does-not-support-HDMI-21074170 Mon, 08 Sep 2008 00:10:06 EDT Re: Comcast does not support HDMI ??? http://www.dslreports.com/forum/Re-Comcast-does-not-support-HDMI-21071727 said by DaveDude:

Maybe next it will be PIP.
I'd like to see POP. On a 16:9 TV you can letterbox the screen and show two equal size 4:3 channels next to each other. Put a nice looking menu in the top letterbox portion with the channel names and the one currently playing the audio, and at the bottom of the screen put a nice customizable widget where you could display sports scores, weather, news, traffic, or a mini guide.]]> http://www.dslreports.com/forum/Re-Comcast-does-not-support-HDMI-21071727 Sun, 07 Sep 2008 15:57:56 EDT Re: Comcast does not support HDMI ??? http://www.dslreports.com/forum/Re-Comcast-does-not-support-HDMI-21071443 Get a Tivo, thats the best way to tell Comcast , how much you like there offerings. Overall the offerings from comcast are so below par, its surprising all there business hasn't gone to Fios. . I cant wait for more manufactures to offer TV equipment. First they complain they not manufactures, then they lock you into using there equipment, then dont offer any high end DVRS. Comcast just discovered call-id on there cable boxes, my friend has had this on cablevision for over 4yrs. Maybe next it will be PIP.
--
“Say no to fear. Don’t let anxiety crush your life. Live life free and unfettered.”



]]> http://www.dslreports.com/forum/Re-Comcast-does-not-support-HDMI-21071443 Sun, 07 Sep 2008 14:55:01 EDT Re: Comcast does not support HDMI ??? http://www.dslreports.com/forum/Re-Comcast-does-not-support-HDMI-21070244
The main reason for me to use HDMI is it carries both audio/video in one simple cable and when you run it through an audio receiver (like I was in this case), there is no need for a digital audio cable (Fiber Optic or Digital Coax) since the HDMI carries it within.

Quality of the HDMI cable does affect sync issues when running through an audio receiver. I have found if I use cheap mono price cables or other low name brand cables, I get HDCP sync issues. If I use a Monster Cable or other reputable manufacturers, those issues never pop up. And this is mainly when we do video switching through an audio receiver. Also, not every audio receiver handles HDCP issue as good as others. I have had outstanding results with the Denon audio receivers (specifically the AVR-2308) handling HDCP, but Yamaha struggles at times (even with a good cable).

In my own personal system, I use component video cables from my DCT6412 box to my Pioneer Elite plasma and I have 100% happy with the results. Eventually at some point I will have to upgrade to HDMI because I believe it will be come the standard in how devices are connected to TV's and composite, s-video, and even component will be obsolete.]]> http://www.dslreports.com/forum/Re-Comcast-does-not-support-HDMI-21070244 Sun, 07 Sep 2008 10:19:00 EDT Re: Comcast does not support HDMI ??? http://www.dslreports.com/forum/Re-Comcast-does-not-support-HDMI-21069914
The result?
I haven't seen an ounce of difference between the two and actually I'm now using component cables on them both.

In addition, I've seen several sites on the web which compared the two and I would say that overall..most of them reach the same conclusion and some even present hdmi as being inferior when factoring in the cost.

I think the article below sums it up well when they say
"some of the push behind HDMI has nothing to do with image quality."
»www.engadgethd.com/2007/ ··· mponent/

I think that peoples time would be much better served spending time with their TV set in picking out the right one that suits their needs and looks best to them.

To sum it up, I'd have to concur with the comcast rep's assessment and wouldn't doubt that they probably get tired of explaining this to people who have been sold a bill of goods by salespeople in stores.
--
The Coyote captured the RR! Roadrunner Rick is now Comcastic!]]> http://www.dslreports.com/forum/Re-Comcast-does-not-support-HDMI-21069914 Sun, 07 Sep 2008 08:17:26 EDT Re: Comcast does not support HDMI ??? http://www.dslreports.com/forum/Re-Comcast-does-not-support-HDMI-21069896 said by fiberguy2:

said by Rob:

Did he really say all that?

Comcast's official policy is they do not support HDMI. However, they do not intentionally disable HDMI ports and do not forbid customers from using the HDMI ports.
That's not necessarily true - system wide.. it may be for your area, however, there are many systems that actually carry and install actual HDMI cables.
Doesn't mean they support them. I'm not referring to my area. ]]> http://www.dslreports.com/forum/Re-Comcast-does-not-support-HDMI-21069896 Sun, 07 Sep 2008 08:09:28 EDT Re: Comcast does not support HDMI ??? http://www.dslreports.com/forum/Re-Comcast-does-not-support-HDMI-21069477 said by Rob:

Did he really say all that?

Comcast's official policy is they do not support HDMI. However, they do not intentionally disable HDMI ports and do not forbid customers from using the HDMI ports.
That's not necessarily true - system wide.. it may be for your area, however, there are many systems that actually carry and install actual HDMI cables.]]> http://www.dslreports.com/forum/Re-Comcast-does-not-support-HDMI-21069477 Sun, 07 Sep 2008 01:49:55 EDT Re: Comcast does not support HDMI ??? http://www.dslreports.com/forum/Re-Comcast-does-not-support-HDMI-21067668
quote:
(4) Cable operators shall:
(i) Effective April 1, 2004, upon request of a customer, replace any leased high definition set-top box, which does not include a functional IEEE 1394 interface, with one that includes a functional IEEE 1394 interface or upgrade the customer's set-top box by download or other means to ensure that the IEEE 1394 interface is functional.
(ii) Effective July 1, 2005, include both a DVI or HDMI interface and an IEEE 1394 interface on all high definition set-top boxes acquired by a cable operator for distribution to customers.
(iii) Ensure that these cable operator-provided high definition set-top boxes shall comply with ANSI/SCTE 26 2001 (formerly DVS 194): ``Home Digital Network Interface Specification with Copy Protection'' (incorporated by reference, see Sec. 76.602), with transmission of bit-mapped graphics optional, and shall support the CEA-931-A: ``Remote Control Command Pass-through Standard for Home Networking'' (incorporated by reference, see Sec. 76.602), pass through control commands: tune function, mute function, and restore volume function. In addition these boxes shall support the power control commands (power on, power off, and status inquiry) defined in A/VC Digital Interface Command Set General Specification Version 4.0 (as referenced in ANSI/SCTE 26 2001 (formerly DVS 194): ``Home Digital Network Interface Specification with Copy Protection'' (incorporated by reference, see Sec. 76.602)).


FCC 47CFR76.640]]> http://www.dslreports.com/forum/Re-Comcast-does-not-support-HDMI-21067668 Sat, 06 Sep 2008 11:03:47 EDT Re: Comcast does not support HDMI ??? http://www.dslreports.com/forum/Re-Comcast-does-not-support-HDMI-21067610
I got my Comcast HD set top box back in March. DCH3200 and all they gave me was an HDMI cable. I was really not expecting it. I thought they were going to give me Component cables.]]> http://www.dslreports.com/forum/Re-Comcast-does-not-support-HDMI-21067610 Sat, 06 Sep 2008 10:47:31 EDT Re: Comcast does not support HDMI ??? http://www.dslreports.com/forum/Re-Comcast-does-not-support-HDMI-21066039 said by markofmayhem:

said by Greg_Z:

That is about as bad as the idiot that tried to tell me to watch SD & Analog broadcasting through coax on our Plasma, and only watch HD through the HDMI. And this was a Insight/Comcast rep, or at least their shirt at the home show last winter stated that they worked for Comcast.
Depending on your make and model of TV, that can be an accurate statement (though it's rare).

Boxes are in short supply due to manufacturing shortages. Interruption 1 started in summer of 2007 when seperable security began. All manufacturing stopped, the lines were adjusted, and new boxes began flowing. Interruption 2 is more recent as manufacturers have GREATLY reduced their numbers in order to begin ramping up tru2way compliant boxes. Moto is in real short supply right now. Certain areas have excess due to analog reclaimation while other areas are starved for equipment. Moto's shortage is scheduled to be made up around Jan 2009 (may be due to the death of DCH and the rebirth of DCX). I have no numbers on Cisco other than it's "short" supply.
the dch boxes are not going anywhere they will still have them in production]]> http://www.dslreports.com/forum/Re-Comcast-does-not-support-HDMI-21066039 Fri, 05 Sep 2008 22:54:27 EDT Re: Comcast does not support HDMI ??? http://www.dslreports.com/forum/Re-Comcast-does-not-support-HDMI-21065539 http://www.dslreports.com/forum/Re-Comcast-does-not-support-HDMI-21065539 Fri, 05 Sep 2008 21:24:04 EDT Re: Comcast does not support HDMI ??? http://www.dslreports.com/forum/Re-Comcast-does-not-support-HDMI-21065489 said by Greg_Z:

That is about as bad as the idiot that tried to tell me to watch SD & Analog broadcasting through coax on our Plasma, and only watch HD through the HDMI. And this was a Insight/Comcast rep, or at least their shirt at the home show last winter stated that they worked for Comcast.
Depending on your make and model of TV, that can be an accurate statement (though it's rare).

Boxes are in short supply due to manufacturing shortages. Interruption 1 started in summer of 2007 when seperable security began. All manufacturing stopped, the lines were adjusted, and new boxes began flowing. Interruption 2 is more recent as manufacturers have GREATLY reduced their numbers in order to begin ramping up tru2way compliant boxes. Moto is in real short supply right now. Certain areas have excess due to analog reclaimation while other areas are starved for equipment. Moto's shortage is scheduled to be made up around Jan 2009 (may be due to the death of DCH and the rebirth of DCX). I have no numbers on Cisco other than it's "short" supply.]]> http://www.dslreports.com/forum/Re-Comcast-does-not-support-HDMI-21065489 Fri, 05 Sep 2008 21:14:43 EDT Re: Comcast does not support HDMI ??? http://www.dslreports.com/forum/Re-Comcast-does-not-support-HDMI-21065414 http://www.dslreports.com/forum/Re-Comcast-does-not-support-HDMI-21065414 Fri, 05 Sep 2008 21:00:50 EDT Re: Comcast does not support HDMI ??? http://www.dslreports.com/forum/Re-Comcast-does-not-support-HDMI-21065380 http://www.dslreports.com/forum/Re-Comcast-does-not-support-HDMI-21065380 Fri, 05 Sep 2008 20:54:35 EDT Re: Comcast does not support HDMI ??? http://www.dslreports.com/forum/Re-Comcast-does-not-support-HDMI-21065347 Using component output which is ok and not going to spend the money on a new cable. So I can't say if it works or not.]]> http://www.dslreports.com/forum/Re-Comcast-does-not-support-HDMI-21065347 Fri, 05 Sep 2008 20:47:18 EDT Re: Comcast does not support HDMI ??? http://www.dslreports.com/forum/Re-Comcast-does-not-support-HDMI-21065243 --
Get in, Sit down, Shut up, & Hold on!]]> http://www.dslreports.com/forum/Re-Comcast-does-not-support-HDMI-21065243 Fri, 05 Sep 2008 20:25:49 EDT Re: Comcast does not support HDMI ??? http://www.dslreports.com/forum/Re-Comcast-does-not-support-HDMI-21065200
Comcast's official policy is they do not support HDMI. However, they do not intentionally disable HDMI ports and do not forbid customers from using the HDMI ports.

Because the policy is that they do not officially support HDMI, getting one is based on luck and cannot necessarily be requested (unlike a customer who can request a DVR box, or a HD box, or a standard box).

The agent you spoke with is clearly misinformed of the advantages of HDMI over components cables.
--
CheckSite.us | YourIP.US ]]> http://www.dslreports.com/forum/Re-Comcast-does-not-support-HDMI-21065200 Fri, 05 Sep 2008 20:15:44 EDT Comcast does not support HDMI ??? http://www.dslreports.com/forum/Comcast-does-not-support-HDMI-21065156 www.hdmi.org/learningcen ··· faq.aspx ,
to learn more about HDMI. Am I missing something here or do they just not want to supply HDMI boxes???
--
Get in, Sit down, Shut up, & Hold on!]]> http://www.dslreports.com/forum/Comcast-does-not-support-HDMI-21065156 Fri, 05 Sep 2008 20:07:04 EDT