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tshirt
Premium Member
join:2004-07-11
Snohomish, WA

tshirt to Johkal

Premium Member

to Johkal

Re: New Firmware for my SB 5100

It is obvious (based on the fact that many of the common modems are recieving different software versions) that it changes/enables/disables something that comcast wants NOW.
Exactly what that is, we don't know, it could be security related, or add/enable some feature to allow for a bandwidth monitor, or faster speeds or ???.
The other thing to know is what once this software is on their servers, usually within 2 weeks they push it to all modems (forced reboot, usually at night/early AM) people that happen to reboot just get it sooner.
Fat City
Premium Member
join:2003-03-10
Freedonia

Fat City to mustang50

Premium Member

to mustang50
My SB5101 was updated early this morning.

Software Version: SB5101N-2.7.2.0-GA-00-NOSH
Hardware Version: 1
MIB Version: II
GUI Version: 1.0

2008-09-14 01:08:11 6-Notice E112.0 SW download Successful - Via Config file
2008-09-14 01:07:40 6-Notice E102.0 SW Download INIT - Via Config file d11_m_sb5101_silver_c01.cm

Johkal
Cool Cat
MVM
join:2002-11-13
Pennsyltucky

Johkal

MVM

Was your modem previously provisioned with a different ISP; like Rogers, etc.?
Fat City
Premium Member
join:2003-03-10
Freedonia

Fat City

Premium Member

No, it has always been Comcast.

Previous firmware:
SB5101-2.4.1.6-SCM02-NOSH

tshirt
Premium Member
join:2004-07-11
Snohomish, WA

tshirt to mustang50

Premium Member

to mustang50
that appears to be correct for a SB5101 (based on another 5101 post on the first page)

Johkal
Cool Cat
MVM
join:2002-11-13
Pennsyltucky

Johkal

MVM

Where is the "N" coming from in Software Version: SB5101N-2.7.2.0-GA-00-NOSH

SuperNet
Go Ninja,Go Ninja Go..
Premium Member
join:2002-10-08
Hoffman Estates, IL

1 edit

SuperNet to mustang50

Premium Member

to mustang50
Mine also

Software Version: SB5100-2.3.7.0-GA-00-NOSH
Hardware Version: 3
MIB Version: II
GUI Version: 1.0
VxWorks Version: 5.4

2008-09-12 03:38:29 6-Notice E102.0 SW Download INIT - Via Config file d11_m_sb5100_speedtierextreme2_c01.cm
46778131 (banned)
T-Bills Are Your Friend
join:2008-09-09
Newark, DE

46778131 (banned) to mustang50

Member

to mustang50
Software Version: SB5100-2.3.2.5-SCM01-NOSH
Hardware Version: 1
MIB Version: II
GUI Version: 1.0
VxWorks Version: 5.4

2008-09-14 13:00:58 6-Notice E102.0 SW Download INIT - Via Config file d11_m_sb5101_silverpboost_c01.cm

tshirt
Premium Member
join:2004-07-11
Snohomish, WA

tshirt to Johkal

Premium Member

to Johkal
said by Johkal:

Where is the "N" coming from in Software Version: SB5101N-2.7.2.0-GA-00-NOSH
I haven't the faintest idea (N=new? neutral? neutered? nano?)
Typically Motorola(and others) have added a suffix letter to equipment locked to/sold exclusivily by a a given provider to identify them/show ownership and keep them from being resold as an open/unlocked version.
it would be nice if CC would release version# info, provided it doesn't present a clue to hackers.
tshirt

tshirt to mustang50

Premium Member

to mustang50
So far assorted tests have shown, that since the update my download speeds (test sites and files) have been slightly less than before, pings slightly higher, all of which may or may not be releated to whatever changes were made.

Cjaiceman
MVM
join:2004-10-12
Castle Rock, WA
(Software) pfSense
Ubiquiti UniFi UAP-AC-PRO

1 edit

Cjaiceman to mustang50

MVM

to mustang50
I reset mine as well and got it

Software Version: SB5100-2.3.7.0-GA-00-NOSH
Hardware Version: 3
MIB Version: II
GUI Version: 1.0
VxWorks Version: 5.4

2008-09-14 10:37:24 6-Notice E112.0 SW download Successful - Via Config file
2008-09-14 10:36:56 6-Notice E102.0 SW Download INIT - Via Config file d11_m_sb5100_ccowpe_c05.cm

My speedtests and ping are not affected.

tshirt
Premium Member
join:2004-07-11
Snohomish, WA

tshirt

Premium Member

said by Cjaiceman:

INIT - Via Config file d11_m_sb5100_ccowpe_c05.cm
ccowpe_c05?
are you on a business plan? or have extra IP's? the suffix on the config download is very different from others.

Cjaiceman
MVM
join:2004-10-12
Castle Rock, WA
(Software) pfSense
Ubiquiti UniFi UAP-AC-PRO

Cjaiceman

MVM

said by tshirt:
said by Cjaiceman:

INIT - Via Config file d11_m_sb5100_ccowpe_c05.cm
ccowpe_c05?
are you on a business plan? or have extra IP's? the suffix on the config download is very different from others.
Yes, I am on a 16/2 w/ powerboost business plan. I have a DHCP IP address, I didn't need/want static IP's so I convinced the sales rep to let me keep my SB5100, which I own, I do not rent from Comcast.
JJV
Premium Member
join:2001-04-25
Seattle, WA

JJV to mustang50

Premium Member

to mustang50
I just got it after reboot.

2008-09-14 09:52:25 6-Notice E102.0 SW Download INIT - Via Config file d11_m_sb5100_speedtier_c01.cm

Software Version: SB5100-2.3.7.0-GA-00-NOSH
Hardware Version: 3
MIB Version: II
GUI Version: 1.0
VxWorks Version: 5.4

Cjaiceman
MVM
join:2004-10-12
Castle Rock, WA

Cjaiceman to mustang50

MVM

to mustang50
I wonder if this has something to do with the new caps that are going into place?

Johkal
Cool Cat
MVM
join:2002-11-13
Pennsyltucky

Johkal

MVM

Any thing's possible, but what would the new firmware address?

tshirt
Premium Member
join:2004-07-11
Snohomish, WA

1 edit

tshirt to Cjaiceman

Premium Member

to Cjaiceman
probably...sort of.....maybe

The actual speed and capping are controlled by the CMTS, but this might be something to make the modems more compliant/ controlable or less likely to crash/timeout/etc.
I'm still leaning toward a bandwidth monitor

odog
Minister of internet doohickies
Premium Member
join:2001-08-05
Atlanta, GA
Alcatel-Lucent G-010G-A
Google Wifi
Nest H2D

2 edits

odog to Johkal

Premium Member

to Johkal
said by Johkal:

Where is the "N" coming from in Software Version: SB5101N-2.7.2.0-GA-00-NOSH
The N has been there since they switched the naming convention from "SCM" to "GA".(at 2.6.3.1)

gloc
@comcast.net

gloc to mustang50

Anon

to mustang50
how do i get the Reading to see which one i have?

EG
The wings of love
Premium Member
join:2006-11-18
Union, NJ

2 edits

EG

Premium Member

Click this link:

»192.168.100.1

Then select the *Logs*, and see if it is listed among the error entries there.

rolfp5
join:2001-09-12
Oakland, CA

rolfp5 to mustang50

Member

to mustang50
Cool, I reset the modem and the router didn't drop out.

1970-01-01 00:00:13 3-Critical D001.0 DHCP FAILED - Discover sent, no offer received
1970-01-01 00:00:08 3-Critical R002.0 No Ranging Response received - T3 time-out (US 1)
1970-01-01 00:00:03 6-Notice M571.1 Ethernet link up - ready to pass packets
2008-09-14 17:52:50 6-Notice E112.0 SW download Successful - Via Config file
2008-09-14 17:52:22 6-Notice E102.0 SW Download INIT - Via Config file d11_m_sb5101_silver_c01.cm
1970-01-01 00:00:17 3-Critical D001.0 DHCP FAILED - Discover sent, no offer received
1970-01-01 00:00:08 3-Critical R002.0 No Ranging Response received - T3 time-out (US 1)
1970-01-01 00:00:03 6-Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 00:00:02 6-Notice M571.4 Ethernet link dormant - not currently active
2008-09-14 17:51:22 6-Notice M573.0 Modem Is Shutting Down and Rebooting...

Software Version: SB5101N-2.7.2.0-GA-00-NOSH
Hardware Version: 1
MIB Version: II
GUI Version: 1.0

jblues
join:2001-04-28
Allen Park, MI

jblues to mustang50

Member

to mustang50
Mine keeps trying to upgrade but it is a 5100 and they keep trying to give it the 5101 file. Supposedly they are going to find the correct file and send it to my modem within 24 hours.

4-Error E107.0 SW upgrade Failed after download - Incompatible SW file

gloc
@comcast.net

gloc to mustang50

Anon

to mustang50
SB5100-2.3.7.0-GA-00-NOSH

I guess im still got the old one.
remmie
join:2002-06-26

remmie

Member

said by gloc :

SB5100-2.3.7.0-GA-00-NOSH

I guess im still got the old one.
How do you figure? You have the same version as the guy in the first post who the new one.

tshirt
Premium Member
join:2004-07-11
Snohomish, WA

tshirt to gloc

Premium Member

to gloc
That is the new one for the 5100 model.
the 5101 has a higher number.
Thordrune
Premium Member
join:2005-08-03
Ukiah, CA

Thordrune to mustang50

Premium Member

to mustang50
Got the new SB5101 firmware after doing a manual reboot a few minutes ago. I noticed when doing so that the power light lit up and the receive light flashed for a couple of minutes (the others were dark), then the online/activity lights kicked in while the receive/send lights flashed simultaneously. It then rebooted again a few seconds later and came back up.

Software Version: SB5101N-2.7.2.0-GA-00-NOSH
Hardware Version: 1
MIB Version: II
GUI Version: 1.0

2008-09-15 18:02:10 6-Notice E112.0 SW download Successful - Via Config file
2008-09-15 18:01:33 6-Notice E102.0 SW Download INIT - Via Config file d11_m_sb5101_speedtier_c01.cm

First time I've seen my config file in the logs since I resubscribed with Comcast in April .
apaxi
join:2005-08-29
Charleston, SC

apaxi to jblues

Member

to jblues
Good luck. I commented on the same issue over the weekend. They are yet to push the correct config file and appear to have given up. I bought my SB5100 in 2005 and started having issues after I switched back to it from a SB5120. Since then, they continue to swear that everything in their system is fine, but the SB5101 config files get pushed. No Comcast tech appears to be able to fix this issue, and I can't swap out the modem because I own it.

RR Conductor
Ridin' the rails
Premium Member
join:2002-04-02
Redwood Valley, CA
ARRIS SB6183
Netgear R7000

2 edits

RR Conductor to mustang50

Premium Member

to mustang50
They tried to send me the SB 5100 Firmware on the 12th, after our connection went down from 3-5 AM (scheduled work I'm sure). It failed, no shocker, I have a SB 5101

2008-09-12 03:09:06 4-Error E107.0 SW upgrade Failed after download - Incompatible SW file
2008-09-12 03:09:03 6-Notice E102.0 SW Download INIT - Via Config file d11_m_sb5100_speedtier_c01.cm

They did send me the most current 5101 file a couple of months ago though-

Software Version: SB5101-2.6.2.0-SCM00-NOSH

For a while, they had been trying to push the 5100 software to my 5101, then it stopped for a while, but it seems to have begun again.
RR Conductor

4 edits

RR Conductor to Thordrune

Premium Member

to Thordrune
said by Thordrune:

Got the new SB5101 firmware after doing a manual reboot a few minutes ago. I noticed when doing so that the power light lit up and the receive light flashed for a couple of minutes (the others were dark), then the online/activity lights kicked in while the receive/send lights flashed simultaneously. It then rebooted again a few seconds later and came back up.

Software Version: SB5101N-2.7.2.0-GA-00-NOSH
Hardware Version: 1
MIB Version: II
GUI Version: 1.0

2008-09-15 18:02:10 6-Notice E112.0 SW download Successful - Via Config file
2008-09-15 18:01:33 6-Notice E102.0 SW Download INIT - Via Config file d11_m_sb5101_speedtier_c01.cm

First time I've seen my config file in the logs since I resubscribed with Comcast in April .
NW, I wonder why you got the newer 5101 firmware but I didn't? We're both on the Ukiah CMTS, very weird. As you can see in my previous post, after the connection went down, they tried to send me the 5100 software.

Edit-I just reset my modem to see what would happen, well...

2008-09-16 02:02:22 4-Error E107.0 SW upgrade Failed after download - Incompatible SW file
2008-09-16 02:02:19 6-Notice E102.0 SW Download INIT - Via Config file d11_m_sb5100_speedtier_c01.cm

I guess Comcast's servers in Ukiah are a bit confused, again
ebubman
join:2002-01-17
Mechanicsburg, PA

ebubman to Fat City

Member

to Fat City
said by Fat City:

My SB5101 was updated early this morning.

Software Version: SB5101N-2.7.2.0-GA-00-NOSH
Hardware Version: 1
MIB Version: II
GUI Version: 1.0

2008-09-14 01:08:11 6-Notice E112.0 SW download Successful - Via Config file
2008-09-14 01:07:40 6-Notice E102.0 SW Download INIT - Via Config file d11_m_sb5101_silver_c01.cm
i have the sb5101. did a power cycle & got the same update as above. these forums are a wonderful thing. bub