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RR Conductor
Ridin' the rails
Premium Member
join:2002-04-02
Redwood Valley, CA
ARRIS SB6183
Netgear R7000

RR Conductor

Premium Member

Did anybody else get the new AUP in their email?

I got this tonight-

Dear Comcast High-Speed Internet Customer,

We appreciate your business and strive to provide you with the best online experience possible. One of the ways we do this is through our Acceptable Use Policy (AUP). The AUP outlines acceptable use of our service as well as steps we take to protect our customers from things that can negatively impact their experience online. This policy has been in place for many years and we update it periodically to keep it current with our customers' use of our service.

On October 1, 2008, we will post an updated AUP that will go into effect at that time.

In the updated AUP, we clarify that monthly data (or bandwidth) usage of more than 250 Gigabytes (GB) is the specific threshold that defines excessive use of our service. We have an excessive use policy because a fraction of one percent of our customers use such a disproportionate amount of bandwidth every month that they may degrade the online experience of other customers.

250 GB/month is an extremely large amount of bandwidth and it's very likely that your monthly data usage doesn't even come close to that amount. In fact, the threshold is approximately 100 times greater than the typical or median residential customer usage, which is 2 to 3 GB/month. To put it in perspective, to reach 250 GB of data usage in one month a customer would have to do any one of the following:

* Send more than 50 million plain text emails (at 5 KB/email);
* Download 62,500 songs (at 4 MB/song); or
* Download 125 standard definition movies (at 2 GB/movie).

And online gamers should know that even the heaviest multi- or single-player gaming activity would not typically come close to this threshold over the course of a month.

In addition to modifying the excessive use policy, the updated AUP contains other clarifications of terms concerning reporting violations, newsgroups, and network management. To read some helpful FAQs, please visit »help.comcast.net/content ··· sive-Use.

Thank you again for choosing Comcast as your high-speed Internet provider.

This is a service-related email. Comcast will occasionally send you service-related emails to inform you of service upgrades or new benefits to your Comcast High-Speed Internet service.

Copyright 2008. Comcast. All other trademarks are properties of their respective owners.

Comcast respects your privacy. For a complete description of our privacy policy, click here.

Comcast
One Comcast Center
10th Floor
Philadelphia, PA 19103
Attn: CHSI
iansltx
join:2007-02-19
Austin, TX

iansltx

Member

Nothing here. I forward my CCast mail to my AIM account, but I haven't seen anything there. Well, there's a security newsletter but nothing like you mentioned.

RR Conductor
Ridin' the rails
Premium Member
join:2002-04-02
Redwood Valley, CA
ARRIS SB6183
Netgear R7000

1 edit

RR Conductor

Premium Member

They're probably sending it out in batches or something, you'll probably get it soon.

I also got an email about the new Comcast Email coming, SmartZone Communications Center- »www.comcast.net/smartzonetour/

dadkins
Can you do Blu?
MVM
join:2003-09-26
Hercules, CA

dadkins to RR Conductor

MVM

to RR Conductor
Click for full size
Nope.
Just some Online Security Newsletter...

RR Conductor
Ridin' the rails
Premium Member
join:2002-04-02
Redwood Valley, CA

RR Conductor

Premium Member

Did you get the one about the new Email?

dadkins
Can you do Blu?
MVM
join:2003-09-26
Hercules, CA

dadkins

MVM

If I did, it got deleted and I have forgotten about it.
Not that I am aware of...

CRS - Can't Remember Shit.

RR Conductor
Ridin' the rails
Premium Member
join:2002-04-02
Redwood Valley, CA

RR Conductor

Premium Member

LOL I get that too, it comes with aging

FFH5
Premium Member
join:2002-03-03
Tavistock NJ

FFH5 to RR Conductor

Premium Member

to RR Conductor
said by RR Conductor:

I got this tonight-
I got one too overnight.

wedgedkitty
join:2006-01-10
Quincy, MA

wedgedkitty to dadkins

Member

to dadkins
I got one too.
your moderator at work

Sunny
Runs from Clowns

join:2001-08-19

1 edit

Sunny to RR Conductor

to RR Conductor

(topic move) Today's Bandwidth Limits Thread

Moderator Action
The post that was here (and all 4 followups to it), has been moved to a new topic .. »Today's Bandwidth Limits Thread

Please keep this thread on topic. Bandwidth limits discussion belongs in the stickied thread. Nothing has changed there.

dadkins
Can you do Blu?
MVM
join:2003-09-26
Hercules, CA

dadkins to RR Conductor

MVM

to RR Conductor

Re: Did anybody else get the new AUP in their email?

*FINALLY* got the AUP email...

Better late than never, huh?
your moderator at work
iamcool2
join:2006-05-12
Carmel, IN

1 edit

iamcool2 to RR Conductor

Member

to RR Conductor

Re: Did anybody else get the new AUP in their email?

»img206.imageshack.us/img ··· tqw6.jpg

just got it

RR Conductor
Ridin' the rails
Premium Member
join:2002-04-02
Redwood Valley, CA
ARRIS SB6183
Netgear R7000

RR Conductor to dadkins

Premium Member

to dadkins
said by dadkins:

*FINALLY* got the AUP email...

Better late than never, huh?
Lol Well, for most things anyway
shezams
My Other Car Is A Zamboni
Premium Member
join:2001-08-14
Hyattsville, MD

shezams to RR Conductor

Premium Member

to RR Conductor
I got mine this morning. To be honest I don't know that I am in danger of exceeding them, but I don't know how streaming video would affect that. I have put my file sharing days aside, at least.

DaHen
Premium Member
join:2002-11-08
Brockton, MA

DaHen to RR Conductor

Premium Member

to RR Conductor
Hi RR,

Gots mine on the thirteenth as well.
DaHen

DaHen to RR Conductor

Premium Member

to RR Conductor
Got another one a few minutes ago. They wanna make sure I get the message. lol.


RR Conductor
Ridin' the rails
Premium Member
join:2002-04-02
Redwood Valley, CA

RR Conductor

Premium Member

Lol I guess so
46778131 (banned)
T-Bills Are Your Friend
join:2008-09-09
Newark, DE

46778131 (banned) to RR Conductor

Member

to RR Conductor
Yup.
iansltx
join:2007-02-19
Austin, TX

iansltx

Member

Got it a few days ago.

Puffnstuff
join:2008-04-12
Jacksonville, FL

Puffnstuff

Member

I got mine just a few minutes ago.

CUBS_FAN
2016 World Series Champs
join:2005-04-28
Chicago, IL

CUBS_FAN

Member

9/24 @ 1:51PM

RR Conductor
Ridin' the rails
Premium Member
join:2002-04-02
Redwood Valley, CA

RR Conductor

Premium Member

The new AUP is spreading across the land, aren't you all excited?

Cthen
Premium Member
join:2004-08-01
Detroit, MI

Cthen to RR Conductor

Premium Member

to RR Conductor
Odd, it must be in my market but mine came with my bill last month on paper.
Kill4Speed
join:2007-01-12
Ashburn, VA

Kill4Speed to RR Conductor

Member

to RR Conductor
Got one for Every comcast email addresses
At least, the cap is spelled out; will see about the throttling

Unit649
I B U, Who U B?
Premium Member
join:2000-01-22
Stockton, CA

Unit649 to Cthen

Premium Member

to Cthen
9-21 6:10am.

But I got the notice in my bill 2 days ago also.

I wonder if in some markets they are doing both.

tshirt
Premium Member
join:2004-07-11
Snohomish, WA
126.1 12.6

tshirt to RR Conductor

Premium Member

to RR Conductor
Yes, I finally did.
Strangely, it came through a rarely checked/forwarded secondary account, but not through either of the primary account (both are enabled to receive "official" mail)
This is one of those "official" emails that ALL accounts should have received weeks ago (today is our billing date, so maybe the others are in the Que), but this is not a 'without notice' type event, the TOS/AUP change was publicly announced a month ago.
CC is behind on polite notification, even if it meets the letter of the ToS

Johkal
Cool Cat
MVM
join:2002-11-13
Pennsyltucky

3 edits

Johkal to RR Conductor

MVM

to RR Conductor
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The latest email is now referring to the AUP using the new "Network Congestion Management Technique"

Ref link at bottom of email: »www.comcast.net/terms/network/