http://www.dslreports.com/forum/UVerse-down-in-Plano-TX-since-yesterday-22559737 en Wed, 23 Mar 2022 17:59:57 EDT Wed, 23 Mar 2022 17:59:57 EDT http://www.dslreports.com/forum/Re-UVerse-down-in-Plano-TX-since-yesterday-22581141 said by geonap:

dont they know when something is cut immediately ?
It depends where it is cut. If its in the crossbox, where it appears this was, then no. ]]> http://www.dslreports.com/forum/Re-UVerse-down-in-Plano-TX-since-yesterday-22581141 Fri, 19 Jun 2009 22:46:03 EDT http://www.dslreports.com/forum/Re-UVerse-down-in-Plano-TX-since-yesterday-22573320 http://www.dslreports.com/forum/Re-UVerse-down-in-Plano-TX-since-yesterday-22573320 Thu, 18 Jun 2009 15:29:43 EDT http://www.dslreports.com/forum/Re-UVerse-down-in-Plano-TX-since-yesterday-22570369
I had the same problem. They told me 59 customers were affected and finally the Internet came back up but now I have no TV. We have reformated the box and I'm waiting for it to come back on.]]> http://www.dslreports.com/forum/Re-UVerse-down-in-Plano-TX-since-yesterday-22570369 Thu, 18 Jun 2009 02:08:27 EDT http://www.dslreports.com/forum/Re-UVerse-down-in-Plano-TX-since-yesterday-22566502 http://www.dslreports.com/forum/Re-UVerse-down-in-Plano-TX-since-yesterday-22566502 Wed, 17 Jun 2009 13:20:32 EDT http://www.dslreports.com/forum/Re-UVerse-down-in-Plano-TX-since-yesterday-22566166 http://www.dslreports.com/forum/Re-UVerse-down-in-Plano-TX-since-yesterday-22566166 Wed, 17 Jun 2009 12:47:33 EDT http://www.dslreports.com/forum/Re-UVerse-down-in-Plano-TX-since-yesterday-22565924
Matt, thank you so much for your offer. I will keep it in mind, but I hope I won't need to use it.

Got the service back, and I am happy. Can't blame Uverse for an idiot going out and destroying property.

Thanks,

K. ]]> http://www.dslreports.com/forum/Re-UVerse-down-in-Plano-TX-since-yesterday-22565924 Wed, 17 Jun 2009 12:12:37 EDT http://www.dslreports.com/forum/Re-UVerse-down-in-Plano-TX-since-yesterday-22561654 --
"Technological progress is like an axe in the hands of a pathological criminal." -Albert Einstein]]> http://www.dslreports.com/forum/Re-UVerse-down-in-Plano-TX-since-yesterday-22561654 Tue, 16 Jun 2009 17:20:10 EDT http://www.dslreports.com/forum/Re-UVerse-down-in-Plano-TX-since-yesterday-22561411
They dispatched a tech for tomorrow. Stay tuned.]]> http://www.dslreports.com/forum/Re-UVerse-down-in-Plano-TX-since-yesterday-22561411 Tue, 16 Jun 2009 16:36:48 EDT http://www.dslreports.com/forum/Re-UVerse-down-in-Plano-TX-since-yesterday-22560194
I will mention that (bouncing the port) to the tech when they call me back.

Another day with no service. Very frustrating. Never had an issue like that with POTS + DSL.]]> http://www.dslreports.com/forum/Re-UVerse-down-in-Plano-TX-since-yesterday-22560194 Tue, 16 Jun 2009 13:20:46 EDT http://www.dslreports.com/forum/Re-UVerse-down-in-Plano-TX-since-yesterday-22560034 http://www.dslreports.com/forum/Re-UVerse-down-in-Plano-TX-since-yesterday-22560034 Tue, 16 Jun 2009 12:55:00 EDT http://www.dslreports.com/forum/UVerse-down-in-Plano-TX-since-yesterday-22559737
After 2 calls to Customer Service I was told that there was a problem in the network and my VRAD (PLAPTXOK) was affected, so the whole neighborhood has no service (needless to say that the Uverse website indicates no network problems currently). No ETA for solving the issue.

Anybody with the same problem? Does this make sense?]]> http://www.dslreports.com/forum/UVerse-down-in-Plano-TX-since-yesterday-22559737 Tue, 16 Jun 2009 12:01:31 EDT