said by soothsayer15:When things like that happen, it's normally because of either database issues or address issues from the city records. City records are used, not postal records. If people decide they are gonna turn a basement or an attic in an apartment, and the municipal records show it is a single family house, then you're gonna have those problems. I worked for an ISP, and that was always a problem in New England.
People think, "They send me bills here, why can't they get me FiOS?" Postal records mean squat for local utilities. I could send a letter to a fake house on a real street, the post office wouldn't know it's fake until they try to deliver it. People
assume a lot about what goes on from the outside. Service Reps are there to be salespeople, they are not given engineering info about the physical plant out in the field. People with knowledge of the physical plant aren't sitting by a phone waiting to answer calls from customers.
ok i hear what your saying but verizon does know that the wires goes down the st they know extactly where they laid there fiber theres no questions about that
it it stands to be crazy when they have you as having service with them be phone or dsl now can you explain that one then
your really not going to sit there and try to say that they dont know what is what
when you go online and look to see if you can get service you can do address or phone number
im sure they know where you are if you have phone service because its all tied in to the 911 system
they know what is what and what is where
just like once you go fios there is no going back to pots because they rip out the copper wireing from the house to the poll
once there done with there roll outs you can pretty much bet that they will sell whats is left of there copper and or just rip that off the polls too
but i guess its what ever
