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RDSLAM installationHi,
I live in Montreal, Parc Extension to be exact. I've struggled with DSL speeds since moving here in 2006 (via a Bell reseller). Of course I'm always told that I'm too far from the CO, and according to my SNR I suspect this is true. However, a tech recently told me that Bell was installing a RDSLAM to service my area soon. I was wondering if there is a way to substantiate such rumours. Maybe someone here knows.
Les |
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 Mauricio0aka CigaR
Premium Member
join:2008-12-06
Montreal, PQ |
Mauricio0
Premium Member
2009-Dec-21 10:30 am
Post in the Sympatico direct forum. They will know if there's a remote serving your area. » Bell Canada Direct |
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to lackluster6
Might show up in the system and an experienced tech can probably check with the field techs however if you're with a Bell wholesaler (not an actual reseller), it's highly unlikely you'll be placed on that remote. |
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to lackluster6
Well if there is places left for resellers, he'll be on that remote |
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said by phily316:Well if there is places left for resellers, he'll be on that remote im sure that's a load of crock for wholesale dsl. plenty of remotes in my area, and most people around here use videotron anyways, yet im not on any remote. i'm connected to a co that's 3.9km away. i live in the most populated spot in the west island of montreal. |
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to lackluster6
Call your Internet provider and ask them to put in a trouble report for a closer remote.
They are the only one that can do this. |
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said by Harleyguy3:Call your Internet provider and ask them to put in a trouble report for a closer remote. They are the only one that can do this. If they are a Bell wholesaler, they can't even do that. Remotes are simply not available to them. |
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to BACONATOR26
said by BACONATOR26:Might show up in the system and an experienced tech can probably check with the field techs however if you're with a Bell wholesaler (not an actual reseller), it's highly unlikely you'll be placed on that remote. That's a lie... if someone if paying 5mb and can't do it... he will be transfered in the remote or JWI OSLAM. It doesn't matter if it's reseller or not. |
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He will only be transferred if Bell has not reserved the remote for Bell retail customers. Wholesale does not include access to remotes. |
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to Abattoir
said by Abattoir:said by Harleyguy3:Call your Internet provider and ask them to put in a trouble report for a closer remote. They are the only one that can do this. If they are a Bell wholesaler, they can't even do that. Remotes are simply not available to them. What are these false claims? I transfer reseller in remote/Oslam every day if they're really to far and if there's any place available in the remotes or OSLAM. |
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kovy7
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to BACONATOR26
said by BACONATOR26:He will only be transferred if Bell has not reserved the remote for Bell retail customers. Wholesale does not include access to remotes. What are you taking about... If I see a remote or Oslam available, I will call another departement to transfer him to it. Even more proof, I tried Internet with TekSaavy and Bell decided to put me on the OSLAM and i'm like 3-4km away from the CO. |
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Well that's great if the transfer can be done but in areas where there is little available space it may not be done. Rocky from TSI I think can personally attest to it. |
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kovy7
Member
2009-Dec-21 1:59 pm
said by BACONATOR26:Well that's great if the transfer can be done but in areas where there is little available space it may not be done. Rocky from TSI I think can personally attest to it. Look, I do reseller tickets almost all day... Well in Quebec, I have no idea what Ontario does about theses situations. If there's no more space available in the remote or Oslam, then there's probably no more space for Bell clients either. |
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As I recall Ontario and Quebec are seperate operations business wise so yes it's entirely possible. I only know on the Ontario side, DSLAM assignment for wholesale can be more restrictive. Many employees from those wholesale ISPs know it first hand. |
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I've email my ISP (Execulink) and asked them specifically to inquire with Bell about a remote. I'm not holding my breath. However a Bell rep told me a while ago that the Max10 service would be available in my area soon, so it is possible they are doing some work around here.
Les |
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to kovy7
said by kovy7:What are these false claims? I transfer reseller in remote/Oslam every day if they're really to far and if there's any place available in the remotes or OSLAM. Wholesaler != Reseller. I've never heard of customers from TSI, for example, being offered access to remotes. |
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jfmezei
Premium Member
join:2007-01-03
Pointe-Claire, QC |
jfmezei
Premium Member
2009-Dec-21 2:45 pm
What Bell does in real life is totally different than what Bell says at the CRTC.
At the CRTC, Bell says that wholesalers do not have access to remotes.
It does that because in cases where a remote is near capacity, they want to keep spare ports for potential Sympatico customers.
More importantly, it wants to say that because by excluding wholesalers from remotes that have moderns dslams, it gives Bell an excuse to not raise their speeds.
There are a number of complaints over the years of weholesale customers living near a remote, but told there is no room on it and they have to make doe with piss poor lines/speeds to the distant central office.
There are also many many wholesale customers who are secretely on remotes, and many erroneously given th Sympatico standard speed of 7mbps, even though Bell states categorically in its CRTC filings that the technology isn't able to give more than 5mbps (even though ADSL-1 goes to 8).
If a nice Bell employee is able to plug an end used onto a remote, it is nice. But it does not mean that an wholesaler can *demand* that his customers are plugged into remotes. |
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to Abattoir
Then why was I with teksavvy on a OSLAM????? And why do I transfer "Wholesaler != Reseller" to remotes or Oslam if needed? |
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| kovy7 |
to jfmezei
said by jfmezei:What Bell does in real life is totally different than what Bell says at the CRTC. At the CRTC, Bell says that wholesalers do not have access to remotes. It does that because in cases where a remote is near capacity, they want to keep spare ports for potential Sympatico customers. More importantly, it wants to say that because by excluding wholesalers from remotes that have moderns dslams, it gives Bell an excuse to not raise their speeds. There are a number of complaints over the years of weholesale customers living near a remote, but told there is no room on it and they have to make doe with piss poor lines/speeds to the distant central office. There are also many many wholesale customers who are secretely on remotes, and many erroneously given th Sympatico standard speed of 7mbps, even though Bell states categorically in its CRTC filings that the technology isn't able to give more than 5mbps (even though ADSL-1 goes to 8). If a nice Bell employee is able to plug an end used onto a remote, it is nice. But it does not mean that an wholesaler can *demand* that his customers are plugged into remotes. If it's not needed then he won't be transferer in a Remote or Oslam... I've neever had someone refused me to transfer to remote or Oslam because that client was with an wholesaler. But I did get refused sometimes because there was no more place available, and it wouldn't matter if was from Bell or a wholesaler. |
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Well my ISP responded to my latest question. Apparently they do not know of and will not be informed of any remote installation. Ironically however they said I'd be automatically transfer as soon as one was installed, which of course I don't believe. A lot of good it would do when I'm on a 1.7 MB profile due to noise. |
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 Glen1These Are The Good Ol' Days.
MVM
join:2002-05-24
GTA Canada |
to lackluster6
There are many Bell customers not on remotes but if I get a trouble it doesn't matter who they are with...I call to see if any ports are available in the oslam and if there is I swing the customer over to it. I don't differentiate between wholesale or non wholesale customers. Period. If no ports are available I will try to get the best possible speed. |
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kovy7
Member
2009-Dec-21 7:14 pm
said by Glen1:There are many Bell customers not on remotes but if I get a trouble it doesn't matter who they are with...I call to see if any ports are available in the oslam and if there is I swing the customer over to it. I don't differentiate between wholesale or non wholesale customers. Period. If no ports are available I will try to get the best possible speed. Exactly! Have you ever been refused because the client was with a wholesaler? |
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Glen1These Are The Good Ol' Days.
MVM
join:2002-05-24
GTA Canada |
Glen1
MVM
2009-Dec-21 7:34 pm
In a word: NO, they don't even ask who the end user is. |
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