Topic 'Re: Softphone for everyone (BETA)' in forum 'PHONE POWER users forum' - dslreports.com http://www.dslreports.com/forum/Re-Softphone-for-everyone-BETA-24264209 en Wed, 23 Mar 2022 15:04:42 EDT Wed, 23 Mar 2022 15:04:42 EDT Re: Softphone ring http://www.dslreports.com/forum/Re-Softphone-ring-24515003 said by PhonePower:

chdyoung

I'm glad we are able this issue ironed out.

The Phone Power softphone / zippy adapter have a distinct setting for "ringing"

You can set the PC speakers to "ring" even though you are using a headset for example.

If I'm correct the OP had a sound card issue which we were able to sort through to achieve the intended result.

said by chdyoung4:

Yes, I am sure that works, but packing and setting up computer speakers and maybe a power strip for the speaker power for one night in a hotel is a bit much for me. Besides, forgetful me would probably turn the speaker volume down while listening to the headphones, and then forget to turn it back up which would defeat the purpose.
Awwe, yes... been busy and I forgot to check for that option. I just assumed chd had went poking around for it. ;) For some reason though it is not supported via my hardware? Just right-click just about anywhere on the softphone GUI and click on Options. Or us the keyboard shortcut Alt+O
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]]> http://www.dslreports.com/forum/Re-Softphone-ring-24515003 Tue, 13 Jul 2010 17:23:26 EDT Re: Softphone ring http://www.dslreports.com/forum/Re-Softphone-ring-24514594
I'm glad we are able this issue ironed out.

The Phone Power softphone / zippy adapter have a distinct setting for "ringing"

You can set the PC speakers to "ring" even though you are using a headset for example.

If I'm correct the OP had a sound card issue which we were able to sort through to achieve the intended result.

said by chdyoung4:

Yes, I am sure that works, but packing and setting up computer speakers and maybe a power strip for the speaker power for one night in a hotel is a bit much for me. Besides, forgetful me would probably turn the speaker volume down while listening to the headphones, and then forget to turn it back up which would defeat the purpose.
]]> http://www.dslreports.com/forum/Re-Softphone-ring-24514594 Tue, 13 Jul 2010 15:58:59 EDT Re: Softphone ring http://www.dslreports.com/forum/Re-Softphone-ring-24505216
P.S. I put in a vote as well for your suggestion it is a very good one!

»www.shopping.hp.com/weba ··· 09AA#ABA
]]> http://www.dslreports.com/forum/Re-Softphone-ring-24505216 Sun, 11 Jul 2010 16:33:54 EDT Re: Softphone ring http://www.dslreports.com/forum/Re-Softphone-ring-24505180 http://www.dslreports.com/forum/Re-Softphone-ring-24505180 Sun, 11 Jul 2010 16:22:38 EDT Re: Softphone ring http://www.dslreports.com/forum/Re-Softphone-ring-24505160 said by chdyoung4:

This is great for traveling. One suggestion:

Add a ring that can be heard even when a headset is plugged in.

Plugging in a headset mutes the sound card output to the speaker, so if you are not wearing the headset, you do not hear the ring when you receive a call.

Do something like X-Lite -- generate a ring sound to the simple on-board beeper speaker as well as to the sound card, so the ring can be heard no matter if the sound volume is muted or if a headset is plugged in.
A simple solution that I have found that would like a champ. A 2.00-3.00 Y adapter from Radio Shack. Or spend 10.00 on one you can beat the crap out of like it owes you money.
]]> http://www.dslreports.com/forum/Re-Softphone-ring-24505160 Sun, 11 Jul 2010 16:12:33 EDT Softphone ring http://www.dslreports.com/forum/Softphone-ring-24500799
Add a ring that can be heard even when a headset is plugged in.

Plugging in a headset mutes the sound card output to the speaker, so if you are not wearing the headset, you do not hear the ring when you receive a call.

Do something like X-Lite -- generate a ring sound to the simple on-board beeper speaker as well as to the sound card, so the ring can be heard no matter if the sound volume is muted or if a headset is plugged in.]]> http://www.dslreports.com/forum/Softphone-ring-24500799 Sat, 10 Jul 2010 09:38:24 EDT Re: Softphone Sounding Great! http://www.dslreports.com/forum/Re-Softphone-Sounding-Great-24487990 said by srm59:

No Problem! I'll install the new version a little later today. For the record, I'm running version 2.27 with Library Revision 5324. I also have run the fix that PP mentioned above. I know prior to running the fix my system was unstable as well and that was back in NY. Once I did the fix it has run perfect since.

The signal has been pretty stable. I have run into short periods during a call where I seem to loose the connection but, I think that was more because of my WiFi signal than the PP software.

I'll let you know what I find later!

Cheers!
It appears to be an issue with my desktop Win7 computer. Chris is going to do some more testing for me ASAP. Looks like it may be a conflict with the encryption software I'm running. Thanks for the help! :) ]]> http://www.dslreports.com/forum/Re-Softphone-Sounding-Great-24487990 Wed, 07 Jul 2010 16:21:07 EDT Re: Softphone Sounding Great! http://www.dslreports.com/forum/Re-Softphone-Sounding-Great-24480181
The signal has been pretty stable. I have run into short periods during a call where I seem to loose the connection but, I think that was more because of my WiFi signal than the PP software.

I'll let you know what I find later!

Cheers!]]> http://www.dslreports.com/forum/Re-Softphone-Sounding-Great-24480181 Tue, 06 Jul 2010 09:15:08 EDT Re: Softphone Sounding Great! http://www.dslreports.com/forum/Re-Softphone-Sounding-Great-24479503 said by srm59:

Just thought I'd resurrect this thread as I am on a family trip this week to Mexico. Currently in Cuernavaca Mexico (about 70 miles south of Mexico City). My Sister-in-Law has an excellent broadband connection (TelMex) and I am connected via WiFi on my Vaio Laptop running Windows Vista Business and as many of you know I am on the Aquarius Switch. Oh, and I did run the fix mentioned earlier in this thread.

I used it to call back to the states and the sound came in crystal clear on both ends. Surprised my dad too when he saw my number pop up on Caller ID.

Just for kicks I called back to my house from my Mexico Cell phone and it the softphone rang with no delay! It was like I was in the states. Even when I tested speaking through this connection, no static and the time delay was barely perceptible, much like running the same test in NY.

So thumbs up and another round of applause for the Softphone! :)

PS-next week I'll be heading to Mexico City, so I'll test it again from a hotel cponnection and report back!

UPDATE: My wife is on a business trip in Guatemala and I used the Softphone to call her on her cell and at the hotel over there from Mexico. Both calls went through without a hitch and with great sound quality. Although the call to her cell did fade slightly at times, I attribute that more to the signal strenght on her end though.
Good to hear mate! How is the stability of the softphone on you computer. I just downloaded it on two separate Win 7 machines and it keeps crashing. I'm sure it is probably just me? Just to make sure could you uninstall the version of the soft phone you are using. Then go to your account and get the latest one and test it?

It just bugs the hell out of me because I have never had the happen before? Either I'm crazy or just a little Unwell because uggg... I feel like the PP jinx, lol... Thanks cat dude I appreciate it. ]]> http://www.dslreports.com/forum/Re-Softphone-Sounding-Great-24479503 Tue, 06 Jul 2010 01:09:46 EDT Softphone Sounding Great! http://www.dslreports.com/forum/Softphone-Sounding-Great-24469710
I used it to call back to the states and the sound came in crystal clear on both ends. Surprised my dad too when he saw my number pop up on Caller ID.

Just for kicks I called back to my house from my Mexico Cell phone and it the softphone rang with no delay! It was like I was in the states. Even when I tested speaking through this connection, no static and the time delay was barely perceptible, much like running the same test in NY.

So thumbs up and another round of applause for the Softphone! :)

PS-next week I'll be heading to Mexico City, so I'll test it again from a hotel cponnection and report back!

UPDATE: My wife is on a business trip in Guatemala and I used the Softphone to call her on her cell and at the hotel over there from Mexico. Both calls went through without a hitch and with great sound quality. Although the call to her cell did fade slightly at times, I attribute that more to the signal strenght on her end though. ]]> http://www.dslreports.com/forum/Softphone-Sounding-Great-24469710 Fri, 02 Jul 2010 21:15:25 EDT Re: Softphone for everyone (BETA) http://www.dslreports.com/forum/Re-Softphone-for-everyone-BETA-24326820 said by PhonePower:

Here is the CPU fix: »www.phonepower.com/Suppo ··· 577.aspx

Do not do this if you have a zippy as one of these is the driver for it.
Nice!!! The fix works, thanks PP!]]> http://www.dslreports.com/forum/Re-Softphone-for-everyone-BETA-24326820 Wed, 02 Jun 2010 07:38:39 EDT Re: Softphone for everyone (BETA) http://www.dslreports.com/forum/Re-Softphone-for-everyone-BETA-24325781
High CPU load fix worked.]]> http://www.dslreports.com/forum/Re-Softphone-for-everyone-BETA-24325781 Tue, 01 Jun 2010 23:04:45 EDT Re: Softphone for everyone (BETA) http://www.dslreports.com/forum/Re-Softphone-for-everyone-BETA-24325318 said by PhonePower:

Here is the CPU fix: »www.phonepower.com/Suppo ··· 577.aspx

Do not do this if you have a zippy as one of these is the driver fro it.
Do not do this if you have a zippy as one of these is the driver for it.

Fixed spelling...I have fro ;)]]> http://www.dslreports.com/forum/Re-Softphone-for-everyone-BETA-24325318 Tue, 01 Jun 2010 20:56:28 EDT Re: Softphone for everyone (BETA) http://www.dslreports.com/forum/Re-Softphone-for-everyone-BETA-24325212 www.phonepower.com/Suppo ··· 577.aspx

Do not do this if you have a zippy as one of these is the driver for it.]]> http://www.dslreports.com/forum/Re-Softphone-for-everyone-BETA-24325212 Tue, 01 Jun 2010 20:35:36 EDT Re: Softphone for everyone (BETA) http://www.dslreports.com/forum/Re-Softphone-for-everyone-BETA-24268726 said by technut:

said by hojbjerg :

Is the soft-phone supposed to eat up 50-75% CPU?
I've been testing this soft phone for several months and ultimately never able to decrease the CPU load. Tech support tried many things and were very helpful although in the end no solution was ever found. I tried the soft phone on several computers with different operating systems, cpu's, etc but to no avail. It really is too bad because it is a nice feature but if I leave it running it eventually drags down my machine. Tech support could not replicate the problem on their machines so it will be interesting to see if others have this problem, maybe it will help them come up with a solution.
Actually, I remember I did bring this to their attention and I'm sure Dave brought it to the attention of the dev team. I have the situation on all my desktop(s) and netbook. Let's just wait to hear back from PhonePower with what the word on the street is when it gets fixed.
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]]> http://www.dslreports.com/forum/Re-Softphone-for-everyone-BETA-24268726 Thu, 20 May 2010 19:06:59 EDT Re: Softphone for everyone (BETA) http://www.dslreports.com/forum/Re-Softphone-for-everyone-BETA-24268967
We are addressing this issue.

said by technut:

said by hojbjerg :

Is the soft-phone supposed to eat up 50-75% CPU?
I've been testing this soft phone for several months and ultimately never able to decrease the CPU load. Tech support tried many things and were very helpful although in the end no solution was ever found. I tried the soft phone on several computers with different operating systems, cpu's, etc but to no avail. It really is too bad because it is a nice feature but if I leave it running it eventually drags down my machine. Tech support could not replicate the problem on their machines so it will be interesting to see if others have this problem, maybe it will help them come up with a solution.
]]> http://www.dslreports.com/forum/Re-Softphone-for-everyone-BETA-24268967 Thu, 20 May 2010 14:39:26 EDT Re: Softphone for everyone (BETA) http://www.dslreports.com/forum/Re-Softphone-for-everyone-BETA-24268560 said by hojbjerg :

Is the soft-phone supposed to eat up 50-75% CPU?
I've been testing this soft phone for several months and ultimately never able to decrease the CPU load. Tech support tried many things and were very helpful although in the end no solution was ever found. I tried the soft phone on several computers with different operating systems, cpu's, etc but to no avail. It really is too bad because it is a nice feature but if I leave it running it eventually drags down my machine. Tech support could not replicate the problem on their machines so it will be interesting to see if others have this problem, maybe it will help them come up with a solution. ]]> http://www.dslreports.com/forum/Re-Softphone-for-everyone-BETA-24268560 Thu, 20 May 2010 13:20:14 EDT Re: Softphone for everyone (BETA) http://www.dslreports.com/forum/Re-Softphone-for-everyone-BETA-24265666 http://www.dslreports.com/forum/Re-Softphone-for-everyone-BETA-24265666 Wed, 19 May 2010 21:09:28 EDT Re: Softphone for everyone (BETA) http://www.dslreports.com/forum/Re-Softphone-for-everyone-BETA-24265604 http://www.dslreports.com/forum/Re-Softphone-for-everyone-BETA-24265604 Wed, 19 May 2010 20:51:30 EDT Softphone for everyone (BETA) http://www.dslreports.com/forum/Softphone-for-everyone-BETA-24264209
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]]> http://www.dslreports.com/forum/Softphone-for-everyone-BETA-24264209 Wed, 19 May 2010 15:27:26 EDT