Topic 'Re: [DSL] Recent High Latency with WoW' in forum 'TekSavvy' - dslreports.com

Re: [DSL] Recent High Latency with WoW

Mon, 07 Feb 2011 23:27:11 EDT

briggs12 posted : Yeah, read it last night. Haha, it's really hard to figure out who to blame for all of this.

On one hand I am having terrible inconsistent speed issues.. so is that Teksavvy? is that Bell? I can't tell. Sometimes the internet is just fine, while WoW is 2000 ms, and Call of Duty disconnects every few minutes!

i could have a guy come out, but he will check my wiring, and that will be it.

Re: [DSL] Recent High Latency with WoW

Mon, 07 Feb 2011 00:06:00 EDT

X10A posted : doesn't seem to be an issue for me for the path months, play daily.

if it's route issue like what you guys are saying you can give smoothping a try, their free version should be able to give you an accurate test.

Re: [DSL] Recent High Latency with WoW

Sun, 06 Feb 2011 23:59:42 EDT

resa1983 posted : They're still working on it. Brian did an update about 5 days ago in the Canada ISP Latency issues sticky on the WoW Tech Support board.

»us.battle.net/wow/en/for ··· ge=8#153

Re: [DSL] Recent High Latency with WoW

Sun, 06 Feb 2011 21:19:31 EDT

briggs12 posted : It's still bad for me. Still not sure who to blame. I know AT&T came out and said that Bell is not buying enough bandwidth blocks or something from them, so at peak times, everything goes to crap. But someone in another thread said that Teksavvy does not use that same network when traffic flows over to the states as Bell.. so I don't know who to blame for this traffic issue.

Re: [DSL] Recent High Latency with WoW

Tue, 04 Jan 2011 16:29:21 EDT

anon posted : What is the status of this issue? I experience very high latency in warcraft in the evenings to the point I am disconnected during 25m raids. Even solo-play shows periodic lag spikes.

I use Bell Entertainment (fiber) in the Toronto area and speedtests to NY or Chicago show excellent ping (below 30ms) and high download speeds (above 20Mb/s) in the evenings.

Re: [DSL] Recent High Latency with WoW

Mon, 03 Jan 2011 19:34:17 EDT

Ank14 posted : Since I got back into playing WoW in November. I've noticed my latency has been extremely high at odd times during the day and at night as well, weekday and weekends. Its just crazy! I dont know what to do! Ive tried that latency fix... still does nothing! Starting to think its gotta be something on teksavvys side. :(

Re: [DSL] Recent High Latency with WoW

Sat, 01 Jan 2011 22:55:45 EDT

briggs12 posted : I am getting hammered today. I can't play at all. 30k latency at the highest, 2000 - 9000 for the norm for the day.

I can't even download my PS3 patch either. Having a hard time figuring out who to blame here. Blizzard, Bell, AT&T, U.S (lol)

At my wits end, just pathetic.

Re: [DSL] Recent High Latency with WoW

Sat, 01 Jan 2011 22:21:33 EDT

oxfordwhite posted : I have played from the office a couple times (too bad its not my home connection)
[att=1]

I do know... that there was an xDSL/Voice outage that as of this morning had no ETR. I think it was a bad or down DSLAM. Had been out since 31st at like 7am.

from the office out bell pipes I have not had any issues with traces or latency from my laptop in the past 2 weeks.

Re: [DSL] Recent High Latency with WoW

Sat, 01 Jan 2011 21:50:47 EDT

Aikida posted : From Mississauga, Ontario
My ping would be at around 20-50 (after the registry fix)
However the past few days, it would randomly spike to over 9000 ping for 5 seconds making the game unplayable and then resume as it is.
A few instances I would disconnect

Tracing route to us.logon.battle.net [12.129.206.130]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 9 ms 11 ms 10 ms 206.248.154.122
3 14 ms 10 ms 10 ms 69.196.136.34
4 25 ms 10 ms 10 ms peer1.bdr02.tor.packetflow.ca [64.34.236.121]
5 * * * Request timed out.
6 27 ms 10 ms 11 ms 10ge.xe-0-0-0.tor-1yg-cor-1.peer1.net [216.187.114.133]
7 30 ms 20 ms 86 ms 10ge.xe-0-0-0.chi-eqx-dis-1.peer1.net [216.187.114.141]
8 28 ms 21 ms 20 ms 12.86.65.41
9 69 ms 69 ms 68 ms cr83.cgcil.ip.att.net [12.122.133.102]
10 68 ms 69 ms 69 ms cr1.cgcil.ip.att.net [12.123.7.110]
11 74 ms 68 ms 68 ms cr2.dvmco.ip.att.net [12.122.31.85]
12 78 ms 68 ms 68 ms cr1.slkut.ip.att.net [12.122.30.25]
13 69 ms 70 ms 68 ms cr2.la2ca.ip.att.net [12.122.30.30]
14 75 ms 68 ms 91 ms cr84.la2ca.ip.att.net [12.123.30.249]
15 91 ms 68 ms 67 ms gar5.la2ca.ip.att.net [12.122.129.25]
16 69 ms 68 ms 68 ms 12.122.255.74
17 68 ms 67 ms 68 ms 12.129.193.242
18 12.129.211.34 reports: Destination net unreachable.

Trace complete.

Re: [DSL] Recent High Latency with WoW

Fri, 31 Dec 2010 08:35:38 EDT

Lokan posted : Well, I'm not sure what changed, but it looks like my issue is resolved for now. I've yet had horrible lag in the last couple of raids I was in.

I'll still keep an eye on it... but so far so good.

Re: [DSL] Recent High Latency with WoW

Wed, 15 Dec 2010 19:04:36 EDT

souss posted : Tracing route to 12.129.206.130 over a maximum of 30 hops

1 60 ms <1 ms <1 ms 192.168.1.1
2 76 ms 50 ms 87 ms 206.248.154.104
3 16 ms 11 ms 11 ms 2120.ae0.bdr01.tor.packetflow.ca [69.196.136.66]

4 12 ms 11 ms 11 ms peer1.bdr02.tor.packetflow.ca [64.34.236.121]
5 * * * Request timed out.
6 35 ms 11 ms 12 ms 10ge.xe-0-0-0.tor-1yg-cor-1.peer1.net [216.187.1
14.133]
7 21 ms 21 ms 21 ms 10ge.xe-0-0-0.chi-eqx-dis-1.peer1.net [216.187.1
14.141]
8 44 ms 21 ms 21 ms 12.86.65.49
9 80 ms 80 ms 80 ms cr83.cgcil.ip.att.net [12.122.133.102]
10 81 ms 110 ms 106 ms cr1.cgcil.ip.att.net [12.123.7.110]
11 93 ms 80 ms 80 ms cr2.dvmco.ip.att.net [12.122.31.85]
12 86 ms 80 ms 80 ms cr1.slkut.ip.att.net [12.122.30.25]
13 81 ms 80 ms 96 ms cr2.la2ca.ip.att.net [12.122.30.30]
14 80 ms 81 ms 83 ms cr84.la2ca.ip.att.net [12.123.30.249]
15 79 ms 93 ms 88 ms gar5.la2ca.ip.att.net [12.122.129.25]
16 81 ms 110 ms 82 ms 12.122.255.74
17 91 ms 84 ms 81 ms mdf001c7613r0004-gig-12-1.lax1.attens.net [12.12
9.193.246]
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Re: [DSL] Recent High Latency with WoW

Wed, 15 Dec 2010 17:30:59 EDT

Pastuch posted :

said by TSI James:

»www.wowinterface.com/dow ··· Fix.html

May help, i use it all the time.

EDIT: LOL speaking to you now on the phone.

TSI James I could hug you man! Reduced my ping to under 100 all the time! Unbelievable! It's made my 3web cable even better. Thank you SO MUCH!

Re: [DSL] Recent High Latency with WoW

Wed, 15 Dec 2010 13:50:01 EDT

Lokan posted : Well,

Blizzard has confirmed that Bell.ca and AT&T are in the process of adding new hardware to increase the bandwidth between the two telco's... however the estimated time for this: Within the next month.

Anyhow, tonight will be the first night where I do heavy content (25man raid). So, I'll see if things are better or worse. Some people reportedly noticed an improvement in their latency in the last couple of days.... so I can only hope.

If not, then I'll do the similar diagnostic and see if traceroute yields further info.

Re: [DSL] Recent High Latency with WoW

Tue, 14 Dec 2010 09:55:55 EDT

funny_one posted :

said by Davesnothere:

-
AT&T ?

Please explain what part a US firm plays in this ?

Have you not seen the traceroutes posted by everyone? Latency doubles/triples on the first AT&T hop!

Ask Blizzard...they'll tell you the same thing!

Re: [DSL] Recent High Latency with WoW

Tue, 14 Dec 2010 03:56:48 EDT

AOD posted : i also tracerouted this using tek cable service and the high latency also exists

C:\Users\AOD>tracert 12.129.206.130

Tracing route to 12.129.206.130 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms 192.168.1.1
2 6 ms 6 ms 4 ms 10.126.89.129
3 7 ms 6 ms 5 ms 67.231.221.233
4 6 ms 5 ms 6 ms dupont.cable.teksavvy.com [69.165.216.38]
5 7 ms 8 ms 7 ms dupont.cable.teksavvy.com [69.165.216.33]
6 8 ms 8 ms 9 ms peer1.bdr02.tor.packetflow.ca [64.34.236.121]
7 * * * Request timed out.
8 7 ms 7 ms 7 ms 10ge.xe-0-0-0.tor-1yg-cor-1.peer1.net [216.187.1
14.133]
9 18 ms 17 ms 17 ms 10ge.xe-0-0-0.chi-eqx-dis-1.peer1.net [216.187.1
14.141]
10 22 ms 21 ms 21 ms 12.86.65.49
11 78 ms 79 ms 77 ms cr83.cgcil.ip.att.net [12.122.133.102]
12 80 ms 77 ms 77 ms cr1.cgcil.ip.att.net [12.123.7.110]
13 77 ms 76 ms 77 ms cr2.dvmco.ip.att.net [12.122.31.85]
14 77 ms 75 ms 76 ms cr1.slkut.ip.att.net [12.122.30.25]
15 76 ms 80 ms 77 ms cr2.la2ca.ip.att.net [12.122.30.30]
16 77 ms 78 ms 77 ms cr84.la2ca.ip.att.net [12.123.30.249]
17 76 ms 79 ms 76 ms gar5.la2ca.ip.att.net [12.122.129.25]
18 76 ms 78 ms 77 ms 12.122.255.74
19 77 ms 77 ms 78 ms 12.129.193.242
20 12.129.211.34 reports: Destination net unreachable.

Trace complete.

Re: [DSL] Recent High Latency with WoW

Mon, 13 Dec 2010 21:55:28 EDT

Davesnothere posted : -
We don't ever do that to BHell, do we ? :D

Re: [DSL] Recent High Latency with WoW

Mon, 13 Dec 2010 21:47:28 EDT

grunze510 posted :

said by Davesnothere:

-
AT&T ?

Please explain what part a US firm plays in this ?

It's makes sense when you think about it, it's the Bhell way of thinking. Blame it on someone else, while giving no source whatsoever.

Re: [DSL] Recent High Latency with WoW

Mon, 13 Dec 2010 21:35:11 EDT

Davesnothere posted : -
AT&T ?

Please explain what part a US firm plays in this ?

Re: [DSL] Recent High Latency with WoW

Sun, 12 Dec 2010 11:21:28 EDT

funny_one posted : The problem was confirmed already by AT&T as being congestion on their part. Bell is ready to upgrade the link (has been ready for over a month), but AT&T is slow at getting the work done on their end.

TSI can likely confirm this with the Bell NOC.

Re: [DSL] Recent High Latency with WoW

Fri, 10 Dec 2010 10:36:00 EDT

TSI James posted : The more info the better, thanks all. :p

Re: [DSL] Recent High Latency with WoW

Thu, 09 Dec 2010 23:46:59 EDT

qewey posted : its not just Wow if we are talking about games from blizzard. Diablo 2 is affected too ... that game used to be able to be run on a dialup for crying out loud. if that game is a risk of congestion then we may as well stop using email which consumes probably more bandwidth.

Re: [DSL] Recent High Latency with WoW

Thu, 09 Dec 2010 23:39:11 EDT

Robrr posted :

said by deaddawg:

mmm chocolate chip cookie recipe !

Yes and if you help me sort out these damn lag issues I'll have the wife mail you some :)

Re: [DSL] Recent High Latency with WoW

Thu, 09 Dec 2010 23:22:37 EDT

deaddawg posted : mmm chocolate chip cookie recipe !

Re: [DSL] Recent High Latency with WoW

Thu, 09 Dec 2010 22:56:43 EDT

Robrr posted : Here is a bwgraph of what I am seeing tonight with 3 users on my internet connection. Just wow and vent running, nothing else

Seeing lag spikes on vent and wow 2000+ms

edit for clarification

Re: [DSL] Recent High Latency with WoW

Thu, 09 Dec 2010 17:31:41 EDT

Davesnothere posted :

said by chuckcar :

....It also might have something to do with Bell trying to squash the people streaming with nexflix thus the gamers are caught in the crossfire.

-
I posted exactly the same thing during the last day or so, about 3rd party live TV feed rebroadcasting sites getting hurt that as collateral damage to Bell possibly targeting Netflix's streams.

Re: [DSL] Recent High Latency with WoW

Thu, 09 Dec 2010 09:07:36 EDT

TSI James posted : Thanks for all this information, remember the more the better.

Re: [DSL] Recent High Latency with WoW

Thu, 09 Dec 2010 08:44:35 EDT

anon posted : You have to set your alarm clock for 2:00AM to do gaming. If you work a night shift and get off at say midnight it works out for you. It seems all of a sudden it's open season on gamers. It also might have something to do with Bell trying to squash the people streaming with nexflix thus the gamers are caught in the crossfire.

Re: [DSL] Recent High Latency with WoW

Wed, 08 Dec 2010 11:21:42 EDT

Lokan posted :

said by Thislilfishy:

Yeah it's really high, my system is <1ms for the first hop to the router. What kind of router set-up are you running?

Well, I got myself a Thomson TG585 v7 (it looks like they don't offer firmware updates on that anymore). Anyhow, my system is connected straight to the DSL modem.

Bascially, my computer uses the router as the default gateway and DNS server.

I even turned off my Win7 Firewall as well as my anti-virus, and it still takes 99ms on the first hop to my router.

Now, if I just do tracert on the router alone, then it's <1ms. The ping to my router is also <1ms.

So, I don't know what's causing the 99ms lag. Oddly enough, in the game I'll get about 25ms if I'm just in town... go fig that :)

said by Thislilfishy:

Also have you checked to make sure it isn't fps lag. Perhaps some of the new settings are too high for your computer.

I'm pretty confident that isn't the issue. The reason being is that the game starts great and I get no issue. Even at the start of being in a large group, I don't have issues. It's only after say five or so minutes that my latency will gradually increate to unplayable levels.

Re: [DSL] Recent High Latency with WoW

Wed, 08 Dec 2010 01:48:13 EDT

Pearlsea posted : Tracing route to us.logon.battle.net [12.129.206.130]

over a maximum of 30 hops:

1 2 ms <1 ms 1 ms 192.168.1.254

2 15 ms 13 ms 15 ms lo-100.erx03.tor.packetflow.ca [206.248.154.101]

3 17 ms 64 ms 11 ms 2110.ae0.bdr01.tor.packetflow.ca [69.196.136.34]

4 15 ms 15 ms 15 ms peer1.bdr02.tor.packetflow.ca [64.34.236.121]

5 * * * Request timed out.

6 14 ms 15 ms 17 ms 10ge.xe-0-0-0.tor-1yg-cor-1.peer1.net [216.187.114.133]

7 25 ms 25 ms 27 ms 10ge.xe-0-0-0.chi-eqx-dis-1.peer1.net [216.187.114.141]

8 27 ms 25 ms 23 ms 12.86.65.41

9 71 ms 72 ms 72 ms cr83.cgcil.ip.att.net [12.122.133.102]

10 74 ms 70 ms 72 ms cr1.cgcil.ip.att.net [12.123.7.110]

11 72 ms 72 ms 73 ms cr2.dvmco.ip.att.net [12.122.31.85]

12 82 ms 74 ms 72 ms cr1.slkut.ip.att.net [12.122.30.25]

13 95 ms 74 ms 79 ms cr2.la2ca.ip.att.net [12.122.30.30]

14 74 ms 72 ms 72 ms cr84.la2ca.ip.att.net [12.123.30.249]

15 74 ms 72 ms 70 ms gar5.la2ca.ip.att.net [12.122.129.25]

16 72 ms 72 ms 72 ms 12.122.255.74

17 72 ms 72 ms 70 ms mdf001c7613r0003-gig-10-1.lax1.attens.net [12.129.193.242]

18 * * * Request timed out.

19 * * * Request timed out.

20 12.129.211.34 reports: Destination net unreachable.

Trace complete.

Re: [DSL] Recent High Latency with WoW

Tue, 07 Dec 2010 21:07:14 EDT

Thislilfishy posted : Yeah it's really high, my system is <1ms for the first hop to the router. What kind of router set-up are you running?

Also have you checked to make sure it isn't fps lag. Perhaps some of the new settings are too high for your computer.

ian

Re: [DSL] Recent High Latency with WoW

Tue, 07 Dec 2010 19:55:38 EDT

Lokan posted :

said by Thislilfishy:

Hey Lokan, is that first hop to your router? Seems really high to me...

Actually yes, though I'm not sure why it's high like that though. It's connected straight to the DSL modem/router.

Re: [DSL] Recent High Latency with WoW

Tue, 07 Dec 2010 17:40:22 EDT

Robrr posted : I wish that's all that my problem was but it doesn't fit with what I was seeing. When everyone first logged in everything was working just fine and each user was seeing a 150-250 ms ping. After about 5 mins, pings would jump to 2000+ms and wow would suddenly become choppy and unplayable. Vent would also show 2000+ms pings when usually showing about 20ms.

Re: [DSL] Recent High Latency with WoW

Tue, 07 Dec 2010 17:14:13 EDT

Thislilfishy posted :

said by dgass:

I'll also add, that with single Link MLPPP I run Torrents in the back ground limited to 400KB DL, and I always have Peer Guardian open and running. Ping times have not changed at all for me. Some nights I see as low as 35ms and others in the mid 50s. very rarely to I see more then 100ms. Other then on patch day. Hope this helps.

You know this is a perfect example for why the 4pm-2am Throttle needs to be looked at again by the CRTC and Bell should be forced to change it to an on demand segmented dynamic throttle. At least on whole sale lines. Don't mess with WoW players... and there addiction....

haha...just to prove me wrong. It may have been that I was overloading my router too...I had some internal stuff running as well between computers. I asked for a gigabit switch for christmas...got my fingers crossed. :D

Hey Lokan, is that first hop to your router? Seems really high to me...

Ian

Re: [DSL] Recent High Latency with WoW

Mon, 06 Dec 2010 21:23:27 EDT

Lokan posted : Well, I got some bad news.... I ended up doing some 40man PvP and I noticed my latency going from 50ms to 200ms. Now mind you it may not go any higher, but this is what I found during my lag spike:

Tracing route to 12.129.206.130 over a maximum of 30 hops

1 97 ms 81 ms 96 ms dsldevice.lan [192.168.1.254]
2 11 ms 10 ms 11 ms 206.248.154.104
3 11 ms 10 ms 11 ms 69.196.136.34
4 10 ms 11 ms 12 ms peer1.bdr02.tor.packetflow.ca [64.34.236.121]
5 * * * Request timed out.
6 13 ms 12 ms 11 ms 10ge.xe-0-0-0.tor-1yg-cor-1.peer1.net [216.187.114.133]
7 21 ms 22 ms 22 ms 10ge.xe-0-0-0.chi-eqx-dis-1.peer1.net [216.187.114.141]
8 22 ms 23 ms 23 ms 12.86.65.41
9 70 ms 69 ms 73 ms cr83.cgcil.ip.att.net [12.122.133.102]
10 70 ms 70 ms 70 ms cr1.cgcil.ip.att.net [12.123.7.110]
11 70 ms 72 ms 71 ms cr2.dvmco.ip.att.net [12.122.31.85]
12 71 ms 70 ms 70 ms cr1.slkut.ip.att.net [12.122.30.25]
13 70 ms 71 ms 69 ms cr2.la2ca.ip.att.net [12.122.30.30]
14 70 ms 70 ms 70 ms cr84.la2ca.ip.att.net [12.123.30.249]
15 69 ms 70 ms 69 ms gar5.la2ca.ip.att.net [12.122.129.25]
16 69 ms 69 ms 70 ms 12.122.255.74
17 70 ms 68 ms 73 ms 12.129.193.246
18 12.129.211.38 reports: Destination net unreachable.

So, looks like the issue is between Bell lines and AT&T.

So, Blizzard did submit a ticket to AT&T and this was AT&T's reply:
"After extensive investigation, AT&T confirms that the noted routers are running at high capacity during periods of network load. Their customers (Bell.ca, for example) are the ones who purchase bandwidth from them, and only that amount of bandwidth will be available to connections coming off of their routes. AT&T suggests contacting your ISP for this issue, as they are ultimately responsible for the traffic coming off of those routes onto their network.

I know that this is not the answer that you wanted to hear, but according to AT&T, that is what is causing the excessive latency users are experiencing. AT&T was kind enough to look into this for us, but there isn't anything they (or Blizzard) can change for this specific issue to alleviate the issue." Brianl - Blizzard Forum Agent.

»us.battle.net/wow/en/for ··· e=25#499

Any suggestions?

P.S. A Blizzard rep did mention they are working with AT&T and Bell.ca to investigate this issue.

Re: [DSL] Recent High Latency with WoW

Mon, 06 Dec 2010 12:39:48 EDT

Robrr posted :

said by TSI James:

Thanks, all this information helps, keep it coming please.

I'll do my best to collect some data this week. Unfortunately my roommate is out of town this week for the most part so getting 3 people on my connection simultaneously will be somewhat difficult.

Re: [DSL] Recent High Latency with WoW

Mon, 06 Dec 2010 11:50:25 EDT

TSI James posted : yes please try to remember...since I am not going to play Cata till January, i cannot do it myself.

Thanks,
--
TSI James - TekSavvy Solutions Inc.
Authorized TSI employee ( »TekSavvy FAQ »Official support in the forum )

Re: [DSL] Recent High Latency with WoW

Mon, 06 Dec 2010 10:03:25 EDT

Lokan posted : OK,

So, I just wanted to post an update of my situation. So, I have taken people's suggestions into consideration.

So, first I did install the Leatrix Latency program, and my latency has improved, at least outside of raid environments. I used to have 150-200ms latency in cities, and it dropped to 25-50ms. So, that's good.

I also turned off the peer-to-peer option. This finally stopped the launcher from believing there was more game data to download when there wasn't. Unfortunately, I haven't had the chance to be in a 25man situation; however, I was in a 15man PvP situation. In there, I didn't notice any big lag, or lag spikes. That being said, I'm not sure if 15man groups would give me lag, as I only experienced it in 25man.

I haven't tried the MLPP idea yet, as I don't have a router that is compatible to the Tomato firmware, plus I'm not sure if my DLS modem can be setup in bridge mode.

So, I am not sure if these two things did anything, or if Bell finally fixed the problem. However, I will keep experimenting and keeping an eye on things. Our guild has a 25man planned for next week, so I'll try and remember to post my experience then.

Re: [DSL] Recent High Latency with WoW

Mon, 06 Dec 2010 08:53:23 EDT

TSI James posted : Thanks, all this information helps, keep it coming please.

Re: [DSL] Recent High Latency with WoW

Sat, 04 Dec 2010 16:41:29 EDT

dgass posted : I'll also add, that with single Link MLPPP I run Torrents in the back ground limited to 400KB DL, and I always have Peer Guardian open and running. Ping times have not changed at all for me. Some nights I see as low as 35ms and others in the mid 50s. very rarely to I see more then 100ms. Other then on patch day. Hope this helps.

You know this is a perfect example for why the 4pm-2am Throttle needs to be looked at again by the CRTC and Bell should be forced to change it to an on demand segmented dynamic throttle. At least on whole sale lines. Don't mess with WoW players... and there addiction....

Re: [DSL] Recent High Latency with WoW

Sat, 04 Dec 2010 10:19:45 EDT

ragingwolf posted : Well, given that the game will constantly stream data to your computer for patches, its likely this is the cause of your latency. I would first make sure you disable all "peer-to-peer" on all your WOW clients. This can be done from the launcher under "Downloader Options".

As blizzard is using some form of torrenting, it is likely tripping Bell's throttle boxes :( This has the affect of throttling everything else on your line while its active, regardless if its P2P or not :/

Re: [DSL] Recent High Latency with WoW

Sat, 04 Dec 2010 09:02:17 EDT

Thislilfishy posted : If you've got peerguardian or peerblocker on, it severely affects ping times in WoW now(it did for me, even when I allowed the disney addresses). I discovered it by accident. Also I noted that with torrents running ping time would go very high, even if I limited the throughput in uTorrent down to 200kbps. This never was the case. I am thinking the new patch requires a bit more bandwidth then before, the blues in the tek forum had mentioned there was a change in the way data is transfered. So possibly when the third person logged in it was causing a bit of a log jamb on your 5m service. Has anyone measured (is it possible) data usage in WoW lately?

Just thinking out loud...I have no technical basis, just my experience.

Re: [DSL] Recent High Latency with WoW

Sat, 04 Dec 2010 01:40:37 EDT

dgass posted : I use Single Link MLPPP. I can report zero change in my WoW latency. This may help you with your direction in tracking down the issue. GL

Re: [DSL] Recent High Latency with WoW

Sat, 04 Dec 2010 00:53:22 EDT

TSI James posted : If anyone can post line stats on this situation, it will help us to resolve this issue and pin point the cause(s).

I know allot of our customer's game and play World of Warcraft (including myself), so I know how important a good internet connection is.

Any information would be great...the more we know, the more likely we can solve the problem(s).

Thanks,

--
TSI James - TekSavvy Solutions Inc.
Authorized TSI employee ( »TekSavvy FAQ »Official support in the forum )

Re: [DSL] Recent High Latency with WoW

Fri, 03 Dec 2010 12:36:36 EDT

Robrr posted : From what I was seeing last night when a 3 of us were sharing my internet connection, Bell's throttling is the cause of all this.

We were running a 10 man raid and with two people connected with vent running, things were pretty good. As soon as the third person logged in, everything started going to crap.

Checked the b/w graphs and sure enough, connection was maxing out at about 30 KBps.

Re: [DSL] Recent High Latency with WoW

Fri, 03 Dec 2010 12:16:56 EDT

Lokan posted : You can also see a similar thread here:
»us.battle.net/wow/en/for ··· 21054037. This thread covers a wider area than just the GTA.

I will have to try and run a traceroute exactly when I have the issue. When I don't have high latency, my traceroute shows low ms.... though I'm not sure when I'll be in another 25man content anytime soon :)

Re: [DSL] Recent High Latency with WoW

Fri, 03 Dec 2010 11:39:11 EDT

TSI James posted : based on what you told me, idk if this will help with the 25 man raids, but it will help over-all for everything else.

EDIT: This is the link that you were talking about on the WOW forms...this will be good information for our customers as well, thanks.

»forums.worldofwarcraft.c ··· 01&sid=1

--
TSI James - TekSavvy Solutions Inc.
Authorized TSI employee ( »TekSavvy FAQ »Official support in the forum )

Re: [DSL] Recent High Latency with WoW

Fri, 03 Dec 2010 11:33:59 EDT

Lokan posted : *chuckles* What are the chances eh?

I'll give your link a shot and see if it improves anything. However, like I said, I've been having no issue until this week and supposedly recent changes with the game.

I'll let you know how it goes.

Re: [DSL] Recent High Latency with WoW

Fri, 03 Dec 2010 11:15:51 EDT

TSI James posted : »www.wowinterface.com/dow ··· Fix.html

May help, i use it all the time.

EDIT: LOL speaking to you now on the phone.

[DSL] Recent High Latency with WoW

Fri, 03 Dec 2010 11:08:42 EDT

Lokan posted : Hey all,

Starting earlier this week (Wednesday), I've noticed that my latency has been spiking from 150ms to 800ms-1.5s while doing 25man raid content in World of Warcraft. Oddly enough, I had not a single issue before now for a very long time.

I do know that Blizzard have done some changes with how they do packets, but I'm just trying to find out if it's just me, or are more Teksavvy customers having similar issues?

At this time, my best guess is that Bell lines are seeing the new packets as P2P and not gaming as such they are throttling them. Am I right about this or could it be something else? Is Bell aware of this and trying to fix this?

Thanks for any help.