Topic 'CRTC to Rogers: Stop being dishonest' in forum 'Rogers' - dslreports.com

Re: CRTC to Rogers: Stop being dishonest

Sun, 16 Jan 2011 21:30:47 EDT

randomzero posted :

quote:
Hi there

I am Elise from Rogers social media team.

Rogers only goal in network management is to ensure the fastest possible Internet speeds for all of our customers. Rogers only manages upload traffic for P2P file sharing, however, some P2P applications will limit download traffic based on various factors, including the amount of P2P upload traffic.

We're always looking for ways to better inform our customers, we have made our network management policy available on rogers.com and we will be making changes to our network management Q&A to help customers understand this relationship.

If you have any more questions, you can contact me on Twitter - @RogersElise, or our whole team - @RogersHelps.

This is the best part... Lmao... how fucking stupid do they think we are?

It's honestly amazing how misinformed these people are.

You can easily picture how they actually got the "information" they have. Sure, back in the day, the original bittorrent clients would limit your download speed. But it's entirely based on what limit YOU set in your client, not your actual upload speed. But these days, with most trackers being ratio driven, there really is no limit to what you can upload, so long as you're keeping a decent ratio.

Terrible. Absolutely terrible.

Re: CRTC to Rogers: Stop being dishonest

Sun, 16 Jan 2011 21:18:23 EDT

Tkavil posted :

said by Trencher:

This is the best part... Lmao... how fucking stupid do they think we are?

How stupid do they think we are?
Not so much.

How stupid do they think the average Canada consumer is?
Yeah......

Re: CRTC to Rogers: Stop being dishonest

Sun, 16 Jan 2011 18:38:16 EDT

Trencher posted :

quote:
Hi there

I am Elise from Rogers social media team.

Rogers only goal in network management is to ensure the fastest possible Internet speeds for all of our customers. Rogers only manages upload traffic for P2P file sharing, however, some P2P applications will limit download traffic based on various factors, including the amount of P2P upload traffic.

We're always looking for ways to better inform our customers, we have made our network management policy available on rogers.com and we will be making changes to our network management Q&A to help customers understand this relationship.

If you have any more questions, you can contact me on Twitter - @RogersElise, or our whole team - @RogersHelps.

This is the best part... Lmao... how fucking stupid do they think we are?

Re: CRTC to Rogers: Stop being dishonest

Sat, 15 Jan 2011 21:03:42 EDT

Tkavil posted : This appears to be exactly what I complained about a few months ago. The problem has ceased since the time of my complaint and I am once again, a semi-happy customer. (As happy as a Canadian can be with his Canadian Internet Service)

Re: CRTC to Rogers: Stop being dishonest

Sat, 15 Jan 2011 11:39:41 EDT

cpsycho posted : I think there has been enough proof from people to suggest bell is throttling http. I know, I don't notice a change in speed when using hotfile during prime time, even on a free account :).

Re: CRTC to Rogers: Stop being dishonest

Fri, 14 Jan 2011 19:28:59 EDT

anon posted :

said by HiVolt:

Bell isn't complying either. They throttle hotfile (HTTP) without any sort of notice on their website.

Can you show that? Or is it hotfile throttle non paying customers? Or hotfiles problem?

Anyhow that is a Bell problem for the Bell forum. And you are free to file a complaint with the CRTC for Bell like certain people have done for Rogers.

BTW, this made bOINGbOING:
Canadian regulator smacks Rogers for Net Neutrality failures
»www.boingboing.net/2011/ ··· r-s.html

smacks? more like gently reminds.

Re: CRTC to Rogers: Stop being dishonest

Fri, 14 Jan 2011 15:15:44 EDT

HiVolt posted : Bell isn't complying either. They throttle hotfile (HTTP) without any sort of notice on their website.
--
BUCK FELL ,,!,,('-'),,!,,

Re: CRTC to Rogers: Stop being dishonest

Fri, 14 Jan 2011 14:41:36 EDT

anon posted :

said by sbrook:

Ther CRTC has this backwards ...

Rather than modify their disclosure, they should return their ITMP functionality to what it was before the "upgrade" of the service engines!

They should ensure that the ITMP functionality meets the disclosed details of the ITMP. If they want to change the ITMP, they should provide the disclosed details giving notice of the change, THEN implement the change after allowing for discussion with user groups.

That would require the CRTC to have some sort of mandate to protect and serve the Canadian population.

Oh, wait...

Re: CRTC to Rogers: Stop being dishonest

Fri, 14 Jan 2011 13:32:17 EDT

bt posted : Looks like the CRTC still has one tooth left to gnaw on things a little...

Re: CRTC to Rogers: Stop being dishonest

Fri, 14 Jan 2011 13:28:05 EDT

sbrook posted : Ther CRTC has this backwards ...

Rather than modify their disclosure, they should return their ITMP functionality to what it was before the "upgrade" of the service engines!

They should ensure that the ITMP functionality meets the disclosed details of the ITMP. If they want to change the ITMP, they should provide the disclosed details giving notice of the change, THEN implement the change after allowing for discussion with user groups.

CRTC to Rogers: Stop being dishonest

Fri, 14 Jan 2011 12:51:01 EDT

anon posted : CRTC Says Rogers Not Complying With Net Neutrality Disclosure Requirements
»www.michaelgeist.ca/cont ··· 574/125/

CRTC concerns with Rogers and its response to net neutrality complaints escalated this week when the Commission sent a letter to the company advising that it has received a growing number of complaints and that its public disclosures have not been compliant with CRTC Internet traffic management policy requirements. The case began last fall when the CRTC received a complaint over changes to Rogers' practices that affected downstream P2P traffic.

Rogers ultimately admitted the practice and promised to update its disclosure policies. Despite those promises, the CRTC found that the disclosures still only focus on the impact of its practices on uploading. The Commission told Rogers yesterday that:

Staff consider that in order to comply with TRP 2009-657, the discussion in the page titled Legal Disclaimer and the detailed discussion available on the network management policy web page should indicate that there are circumstances whereby the Rogers ITMP will also affect download speeds available to subscribers. Further, the detailed discussion on the network management policy page should clearly indicate which download applications might be affected in these circumstances and to what degree (i.e., the impact on download speeds should be indicated).

The letter added that it has received additional complaints about the practices and wants a response from Rogers by February 14, 2011 on "whether and how Rogers intends to modify its ITMP disclosures in compliance with TRP 2009-657."

Anyone else make complaints?

CRTCRogerstr···mgmt.pdf
133,380 bytes
CRTC Letter to Rogers