said by Comp625:
...people who go online to check email, surf the web for 2 hours, log off...
And the reason they do that (like my Earthlink friend) is that with a dial-up account is takes so **** long to actually GET online!
I haven't met anybody (including what I would call non-enthusiasts) that wants to go back to dial-up after using broadband.
I have a customer that switched from dial-up to an Integrated T1 for voice and data. Their T1 channels are not as fast as my OOL and they don't run any mission-critical apps that could benefit from broadband (yet) and they wouldn't go back if you paid them (well, ok, maybe if you did pay them.)