comments on review of Pacific Bell - SBC → those whom yell often get.........

placed on hold for long amounts of time, transfered to a department that cannot help them, and mysterious disconnect orders, hung up on, be careful...... You'll get better service if you remain calm......DSL IS NOT A RIGHT!!!!!!

EXACTLY! I'm a mere technician here to HELP you! I did NOT cause your bad or non-existant DSL line!! You treat me like crap? Well, then I'm gonna treat you like crap (i.e. not help you).