Topic 'Internet outage?' in forum 'Rogers' - dslreports.com

Re: Internet outage?

Thu, 11 Apr 2013 04:04:08 EDT

JC_ posted :

Roger will not tell you, I have problem with my internet connection dropping out and they insist to play the unplug the modem game with me and say How may I help you as soon as the boot sequence complete

They will, when you call in go directly to tech support and just ask them if there are any outages in your area and give them your address, if they ask for an account name just say you are not the primary account holder, although I've never had them ask me for account when I've called in.

Re: Internet outage?

Wed, 10 Apr 2013 22:19:00 EDT

nail93949 posted : Roger will not tell you, I have problem with my internet connection dropping out and they insist to play the unplug the modem game with me and say How may I help you as soon as the boot sequence complete

Re: Internet outage?

Wed, 06 Mar 2013 09:48:34 EDT

Anzio posted :

said by JC_:

said by mozerd:

Back up in Craig Henry.

I just took a look at my DSL report line monitors and my connection from Start never went down today. I'm over by Craig Henry park.

My Start connection remained up too, about 2 streets away from the business line with Rogers that went down.

Re: Internet outage?

Tue, 05 Mar 2013 22:19:37 EDT

Pauly posted : i got my .50 cent credit for complaining about todays outage, but is it worth complaining for a measly 50 cents? i could find 2 quarters on the ground with less time than it took to call fido
--
Happiness is like peeing your pants... Everyone can see it, but only you can feel its Warmth!!

Re: Internet outage?

Tue, 05 Mar 2013 18:44:37 EDT

JC_ posted :

said by mozerd:

Back up in Craig Henry.

I just took a look at my DSL report line monitors and my connection from Start never went down today. I'm over by Craig Henry park.

Re: Internet outage?

Tue, 05 Mar 2013 14:20:21 EDT

anon posted : Still down Merivale Road area.

Re: Internet outage?

Tue, 05 Mar 2013 12:01:06 EDT

anon posted : Outage, or maintenance?

I was on 99 IP before it went out at 9:30, its back up now in Kanata and I'm now on 174 IP range...

Seems to indicate they've made some changes.

Anyone else notice anything change?

Re: Internet outage?

Tue, 05 Mar 2013 11:39:10 EDT

anon posted : Rogers down in Stittsville, ON since 9:25am

Re: Internet outage?

Tue, 05 Mar 2013 11:37:14 EDT

mozerd posted : Back up in Craig Henry.

Re: Internet outage?

Tue, 05 Mar 2013 11:33:08 EDT

BACONATOR26 posted : Back up in Ottawa West.

Re: Internet outage?

Tue, 05 Mar 2013 11:25:49 EDT

vincom posted :

said by vincom:

Internet out in Bolton
Called tech support, 15min wait time which means 30 min, so no point in waiting as its not only me that's out. Sent from my phone on rogers lol

yup, its back up in bolton, new prices w/tsi just came out btw

Re: Internet outage?

Tue, 05 Mar 2013 11:25:12 EDT

deadly4u posted : Back in Kanata too.

Re: Internet outage?

Tue, 05 Mar 2013 11:22:31 EDT

GIGABIT3 posted : Backup up in Aurora too

Re: Internet outage?

Tue, 05 Mar 2013 11:17:17 EDT

Anzio posted : Folks office back up.

Re: Internet outage?

Tue, 05 Mar 2013 11:07:13 EDT

vincom posted : Internet out in Bolton
Called tech support, 15min wait time which means 30 min, so no point in waiting as its not only me that's out. Sent from my phone on rogers lol

Re: Internet outage?

Tue, 05 Mar 2013 11:07:09 EDT

anon posted : experiencing outage rogers cable - barrie

please fix soon

Re: Internet outage?

Tue, 05 Mar 2013 11:02:12 EDT

mozerd posted : Duplicate .... very slow using iPhone tethering.

Re: Internet outage?

Tue, 05 Mar 2013 11:01:22 EDT

mozerd posted : Yes lost internet starting at 10 AM this morning. Rogers are very slow to fix IMO ... posting now using my iPhone tethered to my laptop.

Re: Internet outage?

Tue, 05 Mar 2013 11:00:16 EDT

GIGABIT3 posted : Down in Aurora.
On hold for 40 Minutes so far, no answer.

Re: Internet outage?

Tue, 05 Mar 2013 10:52:37 EDT

BACONATOR26 posted : I can't even get an IP after I released my address. Assuming I don't have other issues, DNS is the last thing it could be.

Re: Internet outage?

Tue, 05 Mar 2013 10:49:25 EDT

wfeddern posted : Wonder if its just a DNS issue like last time.

If so, the quick work around is to change your DNS to point to google at 8.8.8.8

Re: Internet outage?

Tue, 05 Mar 2013 10:48:26 EDT

BACONATOR26 posted :

said by JC_:

Right, I got my border lines mixed up. If I remember correctly you're down around QGP which is on RCHRD whereas I'm on FLFRD.

I never remember the actual names but that sounds about right. Ironically they also got around to switching me to the unlimited plan but I can't even use it right now.

Re: Internet outage?

Tue, 05 Mar 2013 10:39:23 EDT

deadly4u posted : Yup. Outage here as well (Kanata, ON). At least i've got Telus tethering too.

Re: Internet outage?

Tue, 05 Mar 2013 10:21:25 EDT

JC_ posted : Right, I got my border lines mixed up. If I remember correctly you're down around QGP which is on RCHRD whereas I'm on FLFRD.

Re: Internet outage?

Tue, 05 Mar 2013 10:10:24 EDT

BACONATOR26 posted : I'm fairly certain we're on different cable headends.

The only good thing is I use Telus for my wireless so at least I can tether for general internet..

Re: Internet outage?

Tue, 05 Mar 2013 10:09:55 EDT

Anzio posted : They're investigating:

quote:
We are currently seeing reports of an Internet outage in parts of Ontario and New Brunswick. We are currently investigating ...(1/2) ^SM

»twitter.com/rogersbuzz/s ··· 17116672

Re: Internet outage?

Tue, 05 Mar 2013 10:08:43 EDT

JC_ posted : You're pretty close to me mlerner and I'm still online, I'm up in Craig Henry.

Re: Internet outage?

Tue, 05 Mar 2013 10:06:12 EDT

BACONATOR26 posted : Seems to be out here in Ottawa. Modem is still online but no DHCP.

You can probably blame me for this one. I'm at home because I was waiting for a delivery so I thought I could work remotely but then my equipment started acting weird, then the cable went out and I need the VPN tunnel to the office to be up.

Re: Internet outage?

Tue, 05 Mar 2013 10:01:42 EDT

Anzio posted : It's really no rush, I'm just curious. It seems confirmed from all the Twitter postings. I'll just wait it out, they can do without internet for the time being, haha.

Edit: Looks like people called in and they are confirming areas north of Toronto are experiencing an outage. No ETA on a fix.

Re: Internet outage?

Tue, 05 Mar 2013 09:59:08 EDT

JC_ posted : Fastest way to get an answer is to just call Rogers directly and speak to tech support, just ask them if their are any outages in Barrie and they will likely ask you for an account name/number.

1-877-764-3771

Internet outage?

Tue, 05 Mar 2013 09:55:40 EDT

Anzio posted : My folks business line at their office went down. I cannot reach them on chat, and my sister just messaged me claiming that her internet is down. Twitter seems to be blowing up too.

My Start home connection (Rogers territory) is fine, since I can see all my devices online on iCloud.

Barrie area– anyone else experiencing issues?

»twitter.com/rogersbuzz/s ··· 17116672

We are currently seeing reports of an Internet outage in parts of Ontario and New Brunswick. We are currently investigating ...(1/2) ^SM