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Fishead1
Premium Member
join:2001-05-08
Bronx, NY

Fishead1

Premium Member

Windows Live Mail

I'm having problems with Windows Live mail and FIOS. It was working up until last week.
I had just gotten Verizon FIOS hooked up in my apartment building a few weeks ago and went and setup Windows live Mail and it was working up until last week.
According to the forums Windows Live Mail was unsupported as of 2010.Why was it working for me?
The web mail client is working fine but it times out after 10 mins.Is this normal?Can I set it to not time out? I usually leave the Web Mail client open like I would an e-mail client like Outlook Express.Is it wrong to leave the Web Mail client open?
I'd like to use Windows Live e-mail but have been searching the forums for settings and getting no where.
People offer different port settings and POP and SMTP settings but to no avail nothing works.
Anyone using Windows Live with FIOS and have it working?

bohratom
One day my Jersey Giants will win again
join:2011-07-07
Red Bank NJ

2 edits

bohratom

Member

I havent used Live Mail in a afew months but I just checked one of my Verizon accounts and it worked fine. Here is the server configuration.

Pop3: incoming.verizon.net
smtp: smtp.verizon.net

Incoming mailserver use your username and password.
Logon using cleartext authentication

Outgoing Mailserver requires authentication using same settings as incoming server.

Under advanced settings:

Smtp port 465 requires SSL
Pop3 port 995 requires SSL

Hope that helps...

Fishead1
Premium Member
join:2001-05-08
Bronx, NY

Fishead1

Premium Member

I get password is wrong altho I never changed it and it was working last week.
And the Web e-mail works fine with the same e-mail address and password.

bohratom
One day my Jersey Giants will win again
join:2011-07-07
Red Bank NJ

bohratom

Member

said by Fishead1:

And the Web e-mail works fine with the same e-mail address and password.

Not sure if this matters but my login does not use an email address, just the username.

If that doesn't help then I would create a sub account at myverizon and see if you can pull email from that account to verify the Live Mail server config is correct.

Fishead1
Premium Member
join:2001-05-08
Bronx, NY

Fishead1

Premium Member

Yes its just myname5687 without the @verizon.net and then a password.
It was working fine before and I didn't get the user name/password box that pops up asking to verify or put in user name and password.
I haven't changed my password but it says the password is wrong.
Fishead1

Fishead1

Premium Member

It doesn't seem to be happening to everyone but there are quiet a few on the Verizon forum on the Verizon web site that have had their e-mail stop working.
chitchatjf
join:2008-07-13
Lawrence, MA

chitchatjf to Fishead1

Member

to Fishead1
Incoming is now pop.verizon.net

Works fine with Outlook

Stankster
@verizon.net

Stankster to Fishead1

Anon

to Fishead1
Not sure whether this is your issue, but Microsoft has discontinued Hotmail, Live, etc, in favor of Outlook mail. You should have received emails telling you to convert. If you can still access the emails that tell you how to convert, use them to convert. If you didn't convert, you may need to contact Microsoft.

Fishead1
Premium Member
join:2001-05-08
Bronx, NY

Fishead1

Premium Member

And do you have to pay for Outlook mail?I was looking around for Outlook 2007 or 2013 and it wasn't free.
Fishead1

Fishead1

Premium Member

What free e-mail program would anyone suggest that works with Windows 7 64 bit?
I was using Windows XP for so long and was using Outlook Express and I was use to it.I knew the ins and outs of it and I could pretty much set it up the way I wanted.

Pepsiman
join:2002-01-18
Brooklyn, NY

Pepsiman to Fishead1

Member

to Fishead1
check this out,

Dear Valued Verizon Customer,

To further improve security and your online experience, Verizon has modified the way Verizon.net email is handled when sent or received through an email application (such as Outlook Express®, MS Outlook, Windows Live Mail or via hand-held devices).
In order to take advantage of these improvements, we are requiring customers to modify the server settings (also known as “POP” settings) for their email applications on every device used to access Verizon.net email. Please update your POP email application’s inbound and outbound server settings as soon as possible to match the new settings below:
Server
Current Setting
New Setting
SSL Enabled
Port

POP3 Server
incoming.verizon.net
pop.verizon.net
YES
995

SMTP Server
outgoing.verizon.net
smtp.verizon.net
YES
465

Depending on your email application, you may need to disable/turn off Secure Password Authentication and, if applicable, make sure your Authentication method is set to “Password” or “Normal password.” In addition, you may need to reboot/restart your device for these new settings to take effect and for your email to continue working properly.

Note – There are no setting changes when accessing Verizon.net email via MyVerizon/webmail.

If you need assistance in updating your settings, visit verizon.com/emailsettings for further information and step-by-step instructions. You can also visit our online forum at forums.verizon.com for additional information, if available.

Thank you for being a valued Verizon customer. Please act now to make sure your email account has the proper settings.

Sincerely,

Your Verizon Team

Fishead1
Premium Member
join:2001-05-08
Bronx, NY

Fishead1

Premium Member

Pepsiman I got that e-mail and changed the server settings and it didn't work at the time.Then I went back to the old settings in other words ,incoming.verizon.net,and outgoing.verizon.net and it was working again.
Not sure of the other settings,turning off Secure Password Authentification or port settings.
I've looked thru the Verizon forums and it gets confusing as to ports used and settings.Outgoing=port 465 ,incoming port 995.
I've seen several different port settings.
Why was it working last week?And now its not.What has changed on their side.I haven't messed with it till it stopped working last week.
I have no trouble with the Verizon Web mail client.Just that it times out after being left open after 10 mins or so.Is that normal?
tnsprin
join:2003-07-23
Bradenton, FL

tnsprin to Pepsiman

Member

to Pepsiman
said by Pepsiman:

check this out,

Dear Valued Verizon Customer,

To further improve security and your online experience, Verizon has modified the way Verizon.net email is handled when sent or received through an email application (such as Outlook Express®, MS Outlook, Windows Live Mail or via hand-held devices).
In order to take advantage of these improvements, we are requiring customers to modify the server settings (also known as “POP” settings) for their email applications on every device used to access Verizon.net email. Please update your POP email application’s inbound and outbound server settings as soon as possible to match the new settings below:
Server
Current Setting
New Setting
SSL Enabled
Port

POP3 Server
incoming.verizon.net
pop.verizon.net
YES
995

SMTP Server
outgoing.verizon.net
smtp.verizon.net
YES
465

Depending on your email application, you may need to disable/turn off Secure Password Authentication and, if applicable, make sure your Authentication method is set to “Password” or “Normal password.” In addition, you may need to reboot/restart your device for these new settings to take effect and for your email to continue working properly.

Note – There are no setting changes when accessing Verizon.net email via MyVerizon/webmail.

If you need assistance in updating your settings, visit verizon.com/emailsettings for further information and step-by-step instructions. You can also visit our online forum at forums.verizon.com for additional information, if available.

Thank you for being a valued Verizon customer. Please act now to make sure your email account has the proper settings.

Sincerely,

Your Verizon Team

The email you posted is formatted so its hard to read.

see instead
»www22.verizon.com/suppor ··· 6782.htm
tnsprin

tnsprin to Fishead1

Member

to Fishead1
said by Fishead1:

Pepsiman I got that e-mail and changed the server settings and it didn't work at the time.Then I went back to the old settings in other words ,incoming.verizon.net,and outgoing.verizon.net and it was working again.
Not sure of the other settings,turning off Secure Password Authentification or port settings.
I've looked thru the Verizon forums and it gets confusing as to ports used and settings.Outgoing=port 465 ,incoming port 995.
I've seen several different port settings.
Why was it working last week?And now its not.What has changed on their side.I haven't messed with it till it stopped working last week.
I have no trouble with the Verizon Web mail client.Just that it times out after being left open after 10 mins or so.Is that normal?

Seriously try again. The old servers will eventually be retired. Note that some people had trouble during one weekend that some of the new servers were down. But in general its been more reliable then the old servers.

common mistakes also causing problems
1. typos
2. not rebooting some devices (apple devices definitely need to be restarted)
3. leaving on APOP (authenticated password), must now be a clear password (although password is passed over a secure SSL connection)
4. not turning on SSL

And mixing of servers is also a problem. i.e incoming.verizon.net and smtp.verizon.net WILL cause problems. One user in this thread is mixing them. Either use pop.verizon.net and smtp.verizon.net. Or if you insist on using the old servers for now use incoming.verizon.net and outgoing.verizon.net

Mcrobrewer
Premium Member
join:2001-03-04
Trenton, NJ

Mcrobrewer to Stankster

Premium Member

to Stankster
said by Stankster :

Not sure whether this is your issue, but Microsoft has discontinued Hotmail, Live, etc, in favor of Outlook mail. You should have received emails telling you to convert. If you can still access the emails that tell you how to convert, use them to convert. If you didn't convert, you may need to contact Microsoft.

I believe that had to do with Windows messenger moving to Skype. It did not involve Windows Live Mail.

HenryFarpolo
Premium Member
join:2003-08-31
Andover, MA

HenryFarpolo

Premium Member

Microsoft may have migrated from Windows Live Mail to Outlook, but Windows Live Mail still works fine. Verify all settings again. Also, Windows Live mail shares settings with Internet Explorer, so verify those settings as well.
crgauth
join:2004-05-18
Glen Burnie, MD

crgauth to Fishead1

Member

to Fishead1
Move to Internet Forum?

Fishead1
Premium Member
join:2001-05-08
Bronx, NY

Fishead1

Premium Member

I have been trying just about everything that it gets just to jumbled up and on the Verizon forums there seems to be no set setup.
One person suggests one setup another person suggests something different and I try them and they don't work.
And if you do a search on Verizon forums about setting up Windows Live one of the first threads is about how Verizon stopped supporting Windows Live in 2010.Can you get it to work?I had it working and other people have it working ,so it must be a setup problem and I'm missing something somewhere.
I got to go over everything.

byramr
Premium Member
join:2003-08-07
Woodbridge, VA

byramr

Premium Member

Works fine for me also. When I first set up the new settings I had a problem in that I reversed the incoming and outgoing port numbers. After I corrected this error, everything worked fine.

Robert
PaulyIzGod
join:2008-02-18
Tampa, FL

PaulyIzGod to Fishead1

Member

to Fishead1
Since you said you can log into the webpage. Log into the verizon webpage and reset your password, and then go back to windows live mail, and use the new password, and make sure you are using the new webmail settings. pop.verizon.net ssl 995, and smtp.verizon.net ssl 465.

Fishead1
Premium Member
join:2001-05-08
Bronx, NY

Fishead1

Premium Member

Paul I believe I tried that but I will try again and see what happens.I may have reversed the ports also.I've been making so many changes so I might have made a mistake.
Fishead1

1 edit

Fishead1

Premium Member

Not working.Let me put down here what my settings are.

Servers =
Imcoming(POP3)=pop.verizon.net
Outgoing(SMTP) =smtp.verizon.net

Incoming mail server
E-mail user name= ***47043
password =*********

have checked=Log on using clear text authentication

server port numbers
Outgoing mail(SMTP)= 465
Incoming mail(POP3) =995

have checked both for=this server requires secure connection(SSL)

I believe thats it
Fishead1

Fishead1

Premium Member

These are the errors I'm getting and yes I reset the password.
I'm thinking of deleting the e-mail account and then redoing it.

Unable to send or receive messages for the Verizon(fishead7648) account. An incorrect password was entered. The next time you send or receive messages, you'll be asked to enter your user name and password for this account.

Server Error: 0x800CCC90
Server Response: -ERR [AUTH] Authentication failed
Server: 'pop.verizon.net'
Windows Live Mail Error ID: 0x800CCC92
Protocol: POP3
Port: 995
Secure(SSL): Yes

That's the incoming server.Wonder if I get that working I'll then have errors on outgoing server.
PJL
join:2008-07-24
Long Beach, CA

PJL to Fishead1

Member

to Fishead1
said by Fishead1:

Not working.Let me put down here what my settings are.

Servers =
Imcoming(POP3)=pop.verizon.net
Outgoing(SMTP) =smtp.verizon.net

Incoming mail server
E-mail user name= ***47043
password =*********

have checked=Log on using clear text authentication

server port numbers
Outgoing mail(SMTP)= 465
Incoming mail(POP3) =995

have checked both for=this server requires secure connection(SSL)

I believe thats it

Your email user name has to have the @verizon.net to work I believe.

bohratom
One day my Jersey Giants will win again
join:2011-07-07
Red Bank NJ

bohratom

Member

said by PJL:

Your email user name has to have the @verizon.net to work I believe.

I use Live Mail without @verizon.net for username.
PJL
join:2008-07-24
Long Beach, CA

PJL

Member

said by bohratom:

said by PJL:

Your email user name has to have the @verizon.net to work I believe.

I use Live Mail without @verizon.net for username.

It wouldn't work for me.

bluepoint
join:2001-03-24

2 edits

bluepoint to Fishead1

Member

to Fishead1

Servers
 

Ports & SSL
 

OutGoing
 
If you can, try to remove the account first close WLM then reconfigure from scratch. How mine is setup above.

tito79
join:2010-03-14
Elmsford, NY

2 edits

tito79 to Fishead1

Member

to Fishead1
Windows live has been replaced with outlook.com

Fishead1
Premium Member
join:2001-05-08
Bronx, NY

Fishead1

Premium Member

And Outlook.com you have to pay for?
I will try deleting the account and starting from scratch.
Like I said it was working the first week I set it up and that was with incoming.verizon.net,and outgoing.verizon.net and different ports then the ones suggested.
I tried the pop.verizon.net,and smtp.verizon.net and the ports suggested and that's when everything went south.
I tried putting it back to the old servers and ports. Didn't work.
knarf829
join:2007-06-02

knarf829

Member

Try the different authentication options. I've got "encrypted password" set in my client (thunderbird) on the incoming / outgoing servers.

Looks like Bluepoint has no encryption on his using the pop / smtp servers.

By the way, Thunderbird is great and free and I recommend it over Windows Live Mail

If you're sure your U/P are right, there's still something making Live Mail send them in a way the server thinks is wrong. Maybe the encryption is the key.