 mugurd
join:2001-05-24
Ottawa, ON |
mugurd
Member
2013-Dec-19 9:01 pm
[Anveo] [Anveo]Do they have a different SIP server/proxy for toll-free?...like CallWithUs has tf.callwithus.com that does not require registration.
0.8c/min is not huge, but I'd rather find a free solution with Anveo and keep a simple outbound call route. |
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RonR
join:2003-10-10
Ash Flat, AR |
RonR
Member
2013-Dec-19 9:07 pm
Anyone can use Alcazar Networks via SIP URI : tollfree.alcazarnetworks.com
No Password required.
UserID becomes your CallerID. |
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mugurd
join:2001-05-24
Ottawa, ON |
mugurd
Member
2013-Dec-19 9:29 pm
same with sip.tollfreegateway.com...but I wanted to dial through Anveo so I don't have to muck with the dial plan... |
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RonR
join:2003-10-10
Ash Flat, AR |
RonR
Member
2013-Dec-19 10:00 pm
It's not clear to me how you plan to access an alternate provider THROUGH Anveo without incurring Anveo charges and without making a dial plan change. |
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to mugurd
No - Anveo do not have a different SIP Server for toll free.
As Ron suggests, you'll need to make a change to your dial plan. |
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mugurd
join:2001-05-24
Ottawa, ON |
mugurd
Member
2013-Dec-19 10:29 pm
Looks like it...thanks guys. |
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 ·Anveo
Hitron CGN3
MikroTik RB750Gr3
MikroTik wAP AC
1 edit |
If you're not going to use many minutes a day perhaps you could use an Anveo outgoing call flow to handle calls to toll free numbers. Beware, using such a call flow uses 'platform minutes'. If you use the free package you only have 40 free 'platform minutes' per day, after that they are 1.5 cents per minute.
Outgoing call flows are still in beta, but I find they work very well. |
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 StillLearn
Premium Member
join:2002-03-21
Streamwood, IL |
said by grand total:Outgoing call flows are still in beta, but I find they work very well. Can you tell us more? What is the purpose... If it is a call flow, I expect there could be various uses. Is that visible on the regular web interface, or is it something that is visible only to the beta testers? The 40 minute thing is not listed anymore, but it may be grandfathered. I see there have been some more changes. I need to learn about extensions. |
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·Anveo
Hitron CGN3
MikroTik RB750Gr3
MikroTik wAP AC
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Re: [Anveo] Do they have a different SIP server/proxy for toll-free?Yup, all sorts of uses. Access via My Account | Account Preferences | Call Flow For Outbound Calls. Set up call flows for outbound calls for each toll free code. Set up a call flow. Configure the Transfer control. Add a ring destination (SIP URI). Make your calls. |
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bw5745
Anon
2013-Dec-20 10:21 pm
When I go to the Call Flow For Outbound Calls page I see this message:
Outbound Call Flow is not available on your account. Please contact customer support.
It looks like I can make an Outbound Call Flow though. Did you have to contact customer support to activate this feature? |
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·Anveo
Hitron CGN3
MikroTik RB750Gr3
MikroTik wAP AC
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said by bw5745 :Did you have to contact customer support to activate this feature? No, it was just there. I've had my account a while and it has happened before that I have features "grandfathered" that have subsequently disappeared from new accounts. |
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bw5745
Anon
2013-Dec-20 11:35 pm
I tried setting it up just like you did. While I was able to make all the changes, it did not work. My test call was billed like a normal call. I guess I will have to contact customer support. |
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Outbound call flow needs to be enabled by customer support. They enabled mine through an online chat, though I haven't actually used it for anything yet.
Grand total, you said it uses up platform minutes. Is that even after the call is transferred to alcazar?
I use toll free calling at home for conference calls for work, which can run an hour or more. Right now I have my dial plan sending those calls elsewhere, but this is a much more elegant solution, if those calls would still be free. |
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·Anveo
Hitron CGN3
MikroTik RB750Gr3
MikroTik wAP AC
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said by cybersaga:Grand total, you said it uses up platform minutes. Is that even after the call is transferred to alcazar? Yes. Sounds like it is not a solution for you. |
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| grand total |
to cybersaga
It occurs to me that you might like to read this thread because I think it might solve your problem. It seems to me that you could configure an extension to invoke a call flow which calls your conference toll free SIP URI. As far as I can tell this will not consume platform minutes. |
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bw5745
Anon
2014-Jan-10 9:31 am
Cybersaga, I think Grand Total meant this thread: » [Anveo] SIP URI calls with Anveo blocked in both directions?As suggested by poster Anveo, a virtual extension can trigger a call flow. With a SIP URI Call Control, you can connect to a third party toll-free termination provider. I just built one quickly that uses Enter Digits to get a number and then make the call. It seems to work and does not use platform minutes. In fact, the call is not logged in the Inbox at all. |
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to grand total
said by grand total:Set up call flows for outbound calls for each toll free code. How would one invoke a call using Outgoing call flow as opposed to Incoming call flow? Do you have to dial the extension number linked to that Call Flow from a softphone registered with your Anveo acc? |
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said by zamarac:said by grand total:Set up call flows for outbound calls for each toll free code. How would one invoke a call using Outgoing call flow as opposed to Incoming call flow? Do you have to dial the extension number linked to that Call Flow from a softphone registered with your Anveo acc? 1) Create the call flow 2) Goto PBX -> Extensions, assign an extension to that call flow 3) Dial the extension from your phone (make sure your dialplan supports it) |
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zamarac
Member
2014-Jan-10 10:59 am
If I dial my Anveo acc extension from a phone registered with Anveo, it would be an incoming call for that extension, while it can then be routed to an outgoing SIP URI. So what type of Call Flow is it? I setup it without using Outgoing Call Flow menu, and it works for now to place outgoing calls to SIP URIs.
So is this call flow I setup Incoming or Outgoing in Anveo terms? And how would it be different, if I set it up using Outgoing call flow menu currently not active on my acc? |
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to bw5745
said by bw5745 :Cybersaga, I think Grand Total meant this thread: I did. Thanks for the correction. |
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to zamarac
said by zamarac:So is this call flow I setup Incoming or Outgoing in Anveo terms? And how would it be different, if I set it up using Outgoing call flow menu currently not active on my acc? Basically the "Call Flow" under IVR/Call Flow, can be used for incoming and outgoing calls. Think of them as generic call flows that you can then assign a DID to or an extension to. You can then setup an extension to use one of those call flow's, which would be considered making an "outbound" call. Then there is the "Call Flow for Outbound Calls" under MY Account. That does pattern based matching on all of your outbound calls (think of it as a dial plan at the voip provider, instead of on your ata), so you wouldn't have to dial a specific extension, but it would use platform minutes. |
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