Mediacom → What's wrong with usage meter

It's no longer showing correct tier has me listed as
Mediacom Online Ultra
50Mbps Download / 5Mbps Upload
999 GB monthly usage allowance

when I'm grandfathered 105M plan with 1999 allowance....
tested speed and it's normal just the meter is showing wrong it seems.

hdtv00, the grandfathered Ultra105 bump was for customers who were paying the full price Ultra50 price when it was originally launched. That price point was 99.95/month. When the price decreased for Ultra50 customers we moved everyone who was paying the full price to Ultra105 for the same price with the option of downgrading to the 79.95/month Ultra50 price. There was some confusion when this was first released and if you were added to the Ultra105 bump in error I apologize. From what I am seeing on your account you aren't paying the 99.95/month for Ultra50 so you would not be part of the grandfathered Ultra105 package. I hope this brings some clarity, have a great day!

I had that 105 package for over a year and was paying 85 a month, I then got a promo so now you're telling me I don't get 1999 gigs per month just because they applied a promo. I wasn't moved onto 105M tier I'd been on it over a year. Besides that what does that have to do with the meter showing 50M service level and 999 cap. I'm not on 50M tier and haven't been for probably 15 months or more.

Or is it because I used up 1700 gigs in a month last month and it's now just time to make up new rules so I can't. Bullshit. more mediacom bullshit.

I apologize for the confusion. The account I have on file for you shows Ultra 50 in our account system and shows "Mediacom Ultra 50" on the printed statement. If you would like to send me a private message with your account number or phone number, I will be happy to review your account to make sure I have this correct.

How convenient for mediacom. Once again they offer something make up rules to change it whenever they like. So I have no grandfathered cap back to 999 per month, no 105M down package even though I checked with you and mediacom both that the promotion they added wouldn't effect service.

Congrats to you and mediacom for making up the rules however you see fit, whenever you see fit. I don't see ANYONE on this forum anywhere saying what happened to my speed /cap on it being reduced, only me. Just because you seen I grab 1700 gigs in one month and well that's a little to close to your cap limit so we better make up whatever we can to slow this user down.

Between having the bill in your reps hand showing due date, it clearly being marked I was paying it a week EARLY, mediacom rep still has the balls to sit there and look me in the face several times and tell me it's late pay the late fee. To being bill different amounts on my bill like 6 out out 10 first bills, to billing me for wireless when I own my own modem, to charging me for that modem I own on top of it. Now this...what else do you crooks have up your sleeves, I wonder.

You should've just honored what you set for the remainder of my promotion and left well enough alone. But no, it's not my fault, it's not my pricing, it's not my promotion , none of it is on me. It's not my fault you can't keep track of your bullshit made up polices month to month.

Welcome to mediaCON everyone. Keep an eye on your service and bill if you know what's good for you.

Headline on here reads "ISPs on Net Neutrality Ruling: Don't Worry. Trust Us." Yea we all can hardly wait to see what you have in store next....god help us all.

hdtv00, I double checked your account from here, and you are currently set for the proper service level and the correct data allowance for the service level you are subscribed to. If you feel that your usage will exceed the data allowance for your current service level, I can have a representative reach out to you to discuss upgrading, as the Ultra Plus service is available in your area.