Topic 'Re: TSI West: Anything (sCable & TDSL) coming down the pike Marc?' in forum 'TekSavvy' - dslreports.com

Re: TSI West: Anything (sCable & TDSL) coming down the pike Marc?

Mon, 22 Sep 2014 11:39:45 EDT

JenSuisUn posted : Hello folks,

I've received an answer in regards to why we only offer Scable service in the GVA.

We currently cover from Vanvouver to Whistler to Merritt and back. Vancouver Island, East of Merritt up to the AB/BC border and north of Whistler is not covered.

[att=1]

Shaw works differently then what we have with Rogers, Cogeco and Vidoetron. With Rogers, Cogeco and Vidoetron, they Aggregate their complete footprint. Where as Shaw provide an Aggregated model, but not on their complete footprint.
They offer Clusters of multiple POI's in an Aggregated model that we would have to choose from. We have simply not chosen any other area then the GVA.

For those that were looking into why we don't offer Scable in any other area, here lies the answer. Whether or not we will offer service in other areas in the future remains to be seen. I do hope this now makes sense to all.

Regards,
Martin
--
TSI Martin (E-Services) - TekSavvy Solutions Inc.
Authorized TSI employee ( »»TekSavvy FAQ »Official support in the forum )
Follow us on Twitter : @TekSavvyBuzz ; @TekSavvyNetwork ; @TekSavvyCSR

Re: TSI West: Anything (sCable & TDSL) coming down the pike Marc?

Tue, 16 Sep 2014 08:03:38 EDT

JenSuisUn posted : Let me look into this.

Re: TSI West: Anything (sCable & TDSL) coming down the pike Marc?

Mon, 15 Sep 2014 20:38:28 EDT

Re: TSI West: Anything (sCable & TDSL) coming down the pike Marc?

Wed, 20 Aug 2014 20:27:28 EDT

spock posted : Marc,

I know I harassed you a few months back but how about serving more areas in BC with Shaw cable. Vancouver Island / Okanagan for instance. Are we any closer?

Re: TSI West: Anything (sCable & TDSL) coming down the pike Marc?

Wed, 20 Aug 2014 15:33:51 EDT

bluenote73 posted :

said by Arthur Dent:

I'm in Calgary and have the Telus 25/5 service now. It's actually 27/7, if speedtest.net is to be trusted. So, I had a chat with a Teksavvy CSR, and he told me that if I switch now I will get 25/2.5, which will be 3 mbps slower than what I currently have. Needless to say my enthusiasm for switching disappeared right away. But in here I am reading the opposite thing. So, which is it? If it is 25/5, it's probably a good idea to update the info the CSRs are giving to potential customers (thus chasing them away).

Trust me. You will not get 25/5 except by mistake from the installer/provisioner and the odds of that are questionable for now. Teksavvy is a joke in this regard, you can't trust anything Marc says about this and he doesn't care or doesn't know how to get more firm answers (Despite the fact numerous competitiors ARE offering these services today and have been for month(s). Teksavvy have been SAYING 'it should happen' or 'it should have happened' for over 6 months IIRC, and at this point maybe it's a year that they've been dragging their feet and fobbing people off with vague promises.

If they really knew WTF they were talking about, they would advertise it on the front page. But they don't. Solid businessmen would obviously want to advertise the fact they have the same speeds as competitors and something as insignificant as a little website change would happen pretty quickly you would think. When it does, that's when you can trust what they say.

If the other 2.5 is important to you (it's important to me) then absolutely do not switch right now.

It MAY show up at any time, but the point is, right now, even though they say it is, it isn't. If you read this a week from now the situation may have changed.

The comparison isn't very compelling between the two on price/features either. [Depending on what you value or need] Telus is not enforcing their caps at the moment, while Teksavvy (as far as I understand, but I don't know for certain) are. If you figure in the somewhat hidden Teksavvy ~$11 dry loop fee, and have another service with Telus for $10 in discounts, suddenly the picture is pretty grim.

Now how to account for Telus who is frankly, actively evil in some areas vs. Teksavvy who's leadership is affably incompetent/laissez faire. I dunno how to account for that comparison.

Good luck with your choice

EDIT: pardon me, it sounds like teksavvy's cap is on the honor system as well right now for tDSL.

Further: At the end of »[DSL] Telus Upload speed increase petecool states he just got activated a week ago and so far only has the advertised upload speed, not 5Mbps.

Re: TSI West: Anything (sCable & TDSL) coming down the pike Marc?

Wed, 20 Aug 2014 12:56:41 EDT

KaylaIT posted : Yep still only one line last time I checked, irronically I was having issues with it at the time it was upgraded, once the issues were resolved I was getting the higher speed.

Re: TSI West: Anything (sCable & TDSL) coming down the pike Marc?

Tue, 19 Aug 2014 17:11:39 EDT

Arthur Dent posted : I'm in Calgary and have the Telus 25/5 service now. It's actually 27/7, if speedtest.net is to be trusted. So, I had a chat with a Teksavvy CSR, and he told me that if I switch now I will get 25/2.5, which will be 3 mbps slower than what I currently have. Needless to say my enthusiasm for switching disappeared right away. But in here I am reading the opposite thing. So, which is it? If it is 25/5, it's probably a good idea to update the info the CSRs are giving to potential customers (thus chasing them away).

Re: TSI West: Anything (sCable & TDSL) coming down the pike Marc?

Tue, 19 Aug 2014 08:43:21 EDT

SirMaple posted :

said by bluenote73:

Did I see you say that the circumstances for you was that you moved and then the new speed showed up?

When I moved and the service was first activated I was only getting 25/2.5 then a week later I noticed I was getting 25/5.

Re: TSI West: Anything (sCable & TDSL) coming down the pike Marc?

Tue, 19 Aug 2014 01:30:59 EDT

bluenote73 posted :

said by SirMaple:

said by kevinds:

I thought he only had one of his lines at 25/5, and was still waiting for the other to be upgraded.

I think you're right.

Did I see you say that the circumstances for you was that you moved and then the new speed showed up?

Re: TSI West: Anything (sCable & TDSL) coming down the pike Marc?

Tue, 19 Aug 2014 00:24:27 EDT

SirMaple posted :

said by kevinds:

I thought he only had one of his lines at 25/5, and was still waiting for the other to be upgraded.

I think you're right.

Re: TSI West: Anything (sCable & TDSL) coming down the pike Marc?

Mon, 18 Aug 2014 23:58:52 EDT

kevinds posted :

said by SirMaple:

I only know of myself and KaylaIT that actually have 25/5.

I thought he only had one of his lines at 25/5, and was still waiting for the other to be upgraded.

I could have missed a post though ;)

Re: TSI West: Anything (sCable & TDSL) coming down the pike Marc?

Mon, 18 Aug 2014 23:37:36 EDT

SirMaple posted : I only know of myself and KaylaIT that actually have 25/5.

Re: TSI West: Anything (sCable & TDSL) coming down the pike Marc?

Mon, 18 Aug 2014 23:26:06 EDT

kevinds posted :

said by SirMaple:

Yup. I've had 25/5 for more than a month now.

Is this common now? Do most have the 25/5?

Re: TSI West: Anything (sCable & TDSL) coming down the pike Marc?

Mon, 18 Aug 2014 21:32:40 EDT

SirMaple posted : Yup. I've had 25/5 for more than a month now.

»Re: [DSL] Telus Upload speed increase

Re: TSI West: Anything (sCable & TDSL) coming down the pike Marc?

Mon, 18 Aug 2014 19:41:25 EDT

bluenote73 posted : So how's the imminent upgrade going? Has anyone received the 25/5 upgrade from 25/2.5 ?

Re: TSI West: Anything (sCable & TDSL) coming down the pike Marc?

Thu, 10 Jul 2014 00:37:54 EDT

spock posted : Marc,

I know I harassed you a few months back but how about serving more areas in BC with Shaw cable. Vancouver Island / Okanagan for instance. Are we any closer?

Re: TSI West: Anything (sCable & TDSL) coming down the pike Marc?

Wed, 09 Jul 2014 17:40:41 EDT

MaynardKrebs posted : TSI is investing heavily in this technology
»TekSavvy has their own magazine now?

Re: TSI West: Anything (sCable & TDSL) coming down the pike Marc?

Wed, 09 Jul 2014 17:24:45 EDT

TSI Marc posted : yup. frustrating for everybody.
--
Marc - CEO/TekSavvy

Re: TSI West: Anything (sCable & TDSL) coming down the pike Marc?

Wed, 09 Jul 2014 17:21:21 EDT

TSI Marc posted : *shrug*

just passing along what they told us...

maybe keep an eye on it over the next couple days to see if anything changes
--
Marc - CEO/TekSavvy

Re: TSI West: Anything (sCable & TDSL) coming down the pike Marc?

Wed, 09 Jul 2014 17:07:03 EDT

KaylaIT posted : Is it turned on for everyone all at once?

Just rebooted my one modem, no change.

Re: TSI West: Anything (sCable & TDSL) coming down the pike Marc?

Wed, 09 Jul 2014 16:47:15 EDT

oceros37 posted :

said by TSI Marc:

should be turned on now.

how.... imminent.

Re: TSI West: Anything (sCable & TDSL) coming down the pike Marc?

Wed, 09 Jul 2014 15:27:09 EDT

TSI Marc posted : just got word, should be turned on now. Have a look see if upload speeds have changed.
--
Marc - CEO/TekSavvy

Re: TSI West: Anything (sCable & TDSL) coming down the pike Marc?

Tue, 08 Jul 2014 23:05:54 EDT

TSI Marc posted : I can see you're angry. I've told you what I've done, you don't accept that as being valid. I continue to follow up to try to see where this is at. I don't know what the hold up is, I don't know what others have done.

You're trying to make this into something bigger than it is... Like somehow I have some incentive to hold this up. I don't..

My name is in the title of the thread. You expect that I answer everything you ask of me. I don't have that obligation but I'm a good guy and I like to be helpful. What I can't do is force an incumbent to do their part. I don't know why they aren't doing it. I don't know why they didn't just do it either. Every other incumbent just does this stuff.

Shit maybe they're messing with us and reading this thread just to piss us off. I just don't know.
--
Marc - CEO/TekSavvy

Re: TSI West: Anything (sCable & TDSL) coming down the pike Marc?

Tue, 08 Jul 2014 17:04:50 EDT

bluenote73 posted :

said by TSI Marc:

bluenote73. You're putting words in my mouth. I said I didn't know. You say you know, and clearly that's upsetting you. That's unfortunate since, I am not those companies and don't know how they might have done that.

What I do know is what I/we did. That's what I have posted all along. There is nothing more to add at this point, you know what I know.

said by TSI Marc:

If others managed to get it done sooner, I don't know. Just because it's posted on their site doesn't make it so... Difficult to tell when exactly it became available.

Since when have you become so lawyerly Marc? I'm putting words in your mouth by calling your implied spade a spade? "Just because it's posted [...] doesn't make it so" seems reasonably clear to me. [And as I said, I called to confirm. ]

I'm done at this point trying to nudge you into taking the opportunity to do the right thing, this whole fiasco has proved my fears that Teksavvy is now a company that talks out of both sides of its mouth just like the other big guys.

Anyone who reads the original thread that reads like the three stooges knows that there was base incompetence and/or apathy going on, but I would've been happy to let you call it a miscommunication. Instead apparently no mistakes happen at Teksavvy so there's no reason to improve! Excellent philosophy.

FYI, I'm angry because I expected better and I'm disappointed to be proved a dummy for that. At least there's still a fair number carrying the TK flag here right?

Re: TSI West: Anything (sCable & TDSL) coming down the pike Marc?

Sun, 06 Jul 2014 19:19:44 EDT

TSI Marc posted : bluenote73. You're putting words in my mouth. I said I didn't know. You say you know, and clearly that's upsetting you. That's unfortunate since, I am not those companies and don't know how they might have done that.

What I do know is what I/we did. That's what I have posted all along. There is nothing more to add at this point, you know what I know.
--
Marc - CEO/TekSavvy

Re: TSI West: Anything (sCable & TDSL) coming down the pike Marc?

Sun, 06 Jul 2014 14:15:26 EDT

bluenote73 posted :

said by TSI Marc:

There really hasn't been any regulatory activity in Telus land... The only thing that was missing was the higher upload speeds and that should be done or in the works to be done. If that is still not active, I will poke again...

If others managed to get it done sooner, I don't know. Just because it's posted on their site doesn't make it so... Difficult to tell when exactly it became available.

Regardless though, I have been listening and have acted.. I'm getting frustrated as well that the upload speeds are not done. Other than that, there just hasn't been that much activity on the Telus front.

Suggesting that other competitors are lieing instead of admitting you guys really dropped the ball and jerked your customers around about the upload speed for months and months and... months really doesn't become you marc.

Not only did I confirm availability over the phone, other users have posted that they actually have clients receiving the actual speed from these competitors. For months.

Instead, why not just tell us what happened and why it won't happen again. Unless this is business as usual at teksavvy these days and the status quo is good enough for you.

Re: TSI West: Anything (sCable & TDSL) coming down the pike Marc?

Sat, 28 Jun 2014 18:17:47 EDT

anon posted : im about 99.99% sure telus would rather have u negotiate rates with them on a company level like others have.

there is a reason why lightspeed dsl constantly has promotions (Free install. dry loop fee waived for life)

because lightspeed has good negotiations with telus, they dont rely on the crtc to set the rates. they negotiate it on there own with telus.

its like working a deal out with someone personally. or taking them to court over it to squeeze as much out of them as u can, what would u rather have someone to do you?

if this isnt hard for other ISP's it certainly shouldnt be hard for the biggest TPIAP in canada

Re: TSI West: Anything (sCable & TDSL) coming down the pike Marc?

Sat, 28 Jun 2014 17:15:01 EDT

TSI Marc posted : AFAIK, the final rates are not out yet at the CRTC. We could offer it but have decided to wait to see what the final rates look like. It requires a special modem.. Special training.. Not a simple service to offer on top of the cost uncertainty.
--
Marc - CEO/TekSavvy

Re: TSI West: Anything (sCable & TDSL) coming down the pike Marc?

Sat, 28 Jun 2014 13:19:53 EDT

bbbc posted :

said by TSI Marc :

Other than that, there just hasn't been that much activity on the Telus front.

I thought people were also clamoring for the 50Mb DSL (bonded) profile Marc?

--
Marriage Equality | Consumerist

Re: TSI West: Anything (sCable & TDSL) coming down the pike Marc?

Sat, 28 Jun 2014 09:49:22 EDT

TSI Marc posted : There really hasn't been any regulatory activity in Telus land... The only thing that was missing was the higher upload speeds and that should be done or in the works to be done. If that is still not active, I will poke again...

If others managed to get it done sooner, I don't know. Just because it's posted on their site doesn't make it so... Difficult to tell when exactly it became available.

Regardless though, I have been listening and have acted.. I'm getting frustrated as well that the upload speeds are not done. Other than that, there just hasn't been that much activity on the Telus front.
--
Marc - CEO/TekSavvy

Re: TSI West: Anything (sCable & TDSL) coming down the pike Marc?

Sat, 28 Jun 2014 09:26:40 EDT

bbbc posted :

said by bluenote73:

No explanation for this because it's so embarassing?

This made me snicker because I doubt the man is embarrassed.

said by TSI Marc :

Nah. Just very busy is all. Have a good long weekend.

Marc knows the folks in the West are eager beavers. Give him a bit of a pass, he'll give us something eventually. We'll still poke him (in a non-sexual way, LOL) to remind him about the restless masses of the West.

--
Marriage Equality | Consumerist

Re: TSI West: Anything (sCable & TDSL) coming down the pike Marc?

Fri, 27 Jun 2014 21:16:45 EDT

jmck posted : good update.

Re: TSI West: Anything (sCable & TDSL) coming down the pike Marc?

Fri, 27 Jun 2014 19:33:02 EDT

TSI Marc posted : Nah. Just very busy is all. Have a good long weekend.
--
Marc - CEO/TekSavvy

Re: TSI West: Anything (sCable & TDSL) coming down the pike Marc?

Fri, 27 Jun 2014 17:52:10 EDT

bluenote73 posted : No explanation for this because it's so embarassing?

Re: TSI West: Anything (sCable & TDSL) coming down the pike Marc?

Fri, 20 Jun 2014 15:05:09 EDT

bluenote73 posted : I think your customers deserve some answers marc.

Re: TSI West: Anything (sCable & TDSL) coming down the pike Marc?

Fri, 13 Jun 2014 16:14:35 EDT

bluenote73 posted : I'm more concerned about the upgrade from 25/2 to 25/5. Realistically its these customers that are being hurt with a fairly severe lack of service they are not receiving and yet are presumably paying for. And in good faith they've been asking and getting answers for over 6 months that have , we find out, not been very accurate.

Re: TSI West: Anything (sCable & TDSL) coming down the pike Marc?

Fri, 13 Jun 2014 11:37:06 EDT

alphaz18 posted : 1) I have a client on the nucleus 50/10 and it does work fine. so its not bait and switch. only reason I put them on nucleus is because teksavvy doesn't have it.
2) In this case it is about sending out an email, properly training employees after the initial burst of information is in periodic updates such as weekly meetings / weekly service changes. an email is sufficient, if not then 1 weekly meeting would fix this especially because its not a new service, its simply another tier. different numbers. 50/10 instead of 25/5. no other changes or training is necessary to add such a tier.
3) I don't want to argue, telus is already providing the 50/10 to other providers, so its really moot.

why would tsi hold up faster speeds out west, there can be ANY number of reasons. not enough margin, not enough capacity out west to support an influx of bandwidth requirements like that, put other things priority over it (east stuff) so just put it on backburner, does not see a business case to do it, not enough demand. (10 people on dslreports does not constitute demand), i'm just saying you can't always just throw the ball to the incumbent. theres sufficient proof in the market that this particular case the reasons do not lie fully with the incumbent.

Re: TSI West: Anything (sCable & TDSL) coming down the pike Marc?

Fri, 13 Jun 2014 09:35:55 EDT

JMJimmy posted : 1) I know people have been asking about it, I was one of them even though I'm not out west, the response I got was Telus wasn't allowing indies to get the speeds yet. What I meant was that they may offer them and bait/switch the customers for a lower package and tell them they'll get it when it's available free of charge - or maybe they have an in with someone at Telus who could make the switch for them, etc
2) Training staff is not about sending an email - yes you can inform them of stuff like that but very few will retain that if it's only an email. Proper training for quality support staff takes more.
3) They do, but like Bhell/Robbers, they may comply eventually but they know they only need to do so in less time than the CRTC process to force them to comply.

Edit: The question you really need to ask is why would TSI want to hold up faster speeds out west? What's their interest in doing so? CBB for DSL was rather favourable compared to cable - customers obviously want it. Marc has already done what he needs to do - so why would TSI be intentionally holding things up? The answer is they wouldn't as it's in their best interest.

Re: TSI West: Anything (sCable & TDSL) coming down the pike Marc?

Fri, 13 Jun 2014 01:06:26 EDT

alphaz18 posted :
umm sorry to rain on your parade but I've been asking for this since long before sept of last year.
»Re: Telus 50Mbps and Shaw
there's nothing couple of weeks about any of this.

I'm not trying to trash you, I'm just pointing out some of the flaws with your arguments:
1) companies offering before they were technically allowed to (if that were the case, then the orders would not go through to Telus system. )
2) scale (if teksavvy can't send an email out to their support staff indicating there's a new package in the mix for west, or if the support staff doesn't understand English) then maybe they aren't the correct people for those jobs.
3) Telus jerks everyone around. just like bell or rogers or videotron or shaw. at the end of the day, they still need to comply.

you can draw reasonably accurate conclusions if you have enough data. you don't need ALL the facts to draw reasonably accurate conclusions. in this case, the data clearly suggests that teksavvy is dragging their feet in offering the 50/10 west dsl package for reasons that are not entirely clear, maybe financial reasons on teksavvy's side or just plain lazy (meaning doesn't care about west enough to get stuff moving), but whats abundantly clear is that they are physically able to obtain this package, they simply choose not to for whatever reason.

Re: TSI West: Anything (sCable & TDSL) coming down the pike Marc?

Thu, 12 Jun 2014 20:14:27 EDT

JMJimmy posted : I'll call TSI out all the time on mostly small things and I always check the facts available first. Maybe they did drop the ball by a couple weeks, maybe those companies started offering it before they were technically allowed to figuring that they'd get the speed anyway, maybe it's just a matter of scale - TSI has a lot more support staff to get up to speed than a tiny outfit like Nucleus. There are many reasons why it might have been - for all we know it could be Telus jerking TSI around since they're the biggest indie competition for them to worry about.

The point is you can't draw conclusions because you don't have all the facts and Marc telling you he did what he needed to do weeks ago and is waiting on Telus is somehow not good enough? Smacks of entitled BS to me. Anyway, I've said my piece - moving on.

Re: TSI West: Anything (sCable & TDSL) coming down the pike Marc?

Thu, 12 Jun 2014 18:17:49 EDT

bluenote73 posted :

said by JMJimmy:

just wow...

"soon" is relative to the wholesale market - generally add 4-8 weeks for stuff that's happening "imminently", 8-16 weeks for "soon", 16-32 weeks for "on the horizon", and 1-2 years to never for "we hope to get X incumbent to do..."

I don't like being bashed by fanbois or people who speak without knowing the facts of what they are talking about and yourself and some of the other people in this thread qualify as both.

Here's some more evidence that the problem lies with Teksavvy management and not Telus.

AVAILABLE TODAY:

Uniserve offering (West) tDSL both 25/5 up and 50/10
»www.uniserve.com/service ··· ?page=31
25/5 Mbps $49.95 50/10 Mbps $74.95 (Currently unlimited, they have no measurement system and I confirmed this over the phone)

Lightspeed offering (West) tDSL both 25/5 and 50/10
»lightspeed.ca/personal/r ··· dsl.html
25/5 $44.95 (+$5 for unlimited)
50/10 $77.95 (+$5 for unlimited)

AEBC offering tDSL both 25/5 and 50/10 unlimited
»www.aebc.com/residential ··· nternet/
25/5 $54.95 Unlimited
50/10 $74.95 Unlimited

Nucleus
25/5 550GB $61.95
50/10 550GB $79.95
»www.nucleus.com/access/p ··· ans.html

I spoke with a couple of these on the phone, and used their availability checkers to confirm availability where they had one.
I imagine I could turn up more if I needed to.

So what can we conclude?

Everybody has 25/5 and 50/10 and has had for a while.
Teksavvy don't and apparently stumble around trying to find their butt with both hands.

Re: TSI West: Anything (sCable & TDSL) coming down the pike Marc?

Wed, 11 Jun 2014 13:27:24 EDT

alphaz18 posted : exactly randalIT,
i'm sorry but theres no way crtc or anyone could accept tarrifs above what telus is charging retail. so if you charge telus retail or a few bucks more for 50/10.. then you are GUARANTEED not to be losing your shirt. I think that's a better approach than to say oh.. well lets wait for telus to file tarrifs in 10 years for 50mbit. when telus has fiber 10gb to each house.

Re: TSI West: Anything (sCable & TDSL) coming down the pike Marc?

Wed, 11 Jun 2014 11:12:34 EDT

sbrook posted : Bell said that they expected to have DSL (yeah ... basic plain ordinary DSL) here soon ... that was 14.5 years ago!!!

Now, verizon et al have stopped making promises of fixing existing DSL ... they're outright saying "forget wireline service ... ain't gonna happen"

It's gone backwards in the US.

Putting my tinfoil hat on temporarily ...

Just wait until somebody twigs that all these radio waves around us really AREN'T healthy .. (most tests seem to rely on just the signal from 1 phone or 1 cell tower antenna) ... just add a lot of carriers, and a lot of wifi devices and thousands of cellphones.

and taking it off again

But is there really enough wireless spectrum to feed everyone 100+Mbps data service? I doubt it.

Re: TSI West: Anything (sCable & TDSL) coming down the pike Marc?

Wed, 11 Jun 2014 10:56:52 EDT

KaylaIT posted : I agree it is talking a long time for the 50/10 plan, Teksavvy has said they could offer it but without knowing what the final tarrifs will be once they are approved by the CRTC they could be underbilling us which would cause them to have to back bill us for the changes.

I do understand why they are holding off although it would be nice for the few of us who really want it to have the option to order it on the side with maybe a premium on top to counter anything that might change till then.

Re: TSI West: Anything (sCable & TDSL) coming down the pike Marc?

Wed, 11 Jun 2014 09:34:51 EDT

alphaz18 posted : Ya I dunno.
speaking about the same subject. where is the telus 50/10 plan.
we've been waiting for over a year now.. and its not telus holding it up because almost every other iisp that does anything in telus land has it already.

Re: TSI West: Anything (sCable & TDSL) coming down the pike Marc?

Wed, 11 Jun 2014 01:43:50 EDT

bbbc posted : A few points Canadians need to be reminded of:

* IISPs don't exist any longer in the States (for the most part)

* Standalone pricing in Canada is much better than in the States

* Google Fiber and Verizon FiOS deployment is pretty shitty just like Novus' - AT&T U-verse ain't much different than Bell Fibe (curb crap)

--
Marriage Equality | Consumerist

Re: TSI West: Anything (sCable & TDSL) coming down the pike Marc?

Wed, 11 Jun 2014 01:28:05 EDT

anon posted :

said by decx:

Frankly even those time frames may be a somewhat optimistic.

I have to agree with sbrook . The speed to broadband progress in Canada is akin to downloading a large file over a 14.4Kbps modem.... That is, in addition to taking an inordinate amount of time, one has to hope it actually arrives in its entirety.

It could be worse, you could be living in the US.

Re: TSI West: Anything (sCable & TDSL) coming down the pike Marc?

Wed, 11 Jun 2014 01:20:49 EDT

decx posted :

said by edugas:

More like:
"imminently" is "before next quarter"
"soon" is "6 months+"
"on the horizon" is "sometime in the next fiscal year"
"we hope to get XYX to do" is "lolwat?"

Re: TSI West: Anything (sCable & TDSL) coming down the pike Marc?

Tue, 10 Jun 2014 23:09:51 EDT

sbrook posted : The whole industry is laden by slowness ... and it starts with the CRTC ... look how long it takes them to take action when incumbents do something clearly wrong. Look how long it takes to approve new rate plans ... 6 months to a year is nothing in their world.

Then the only time the incumbents move fast is if they thing they've won a customer back ... they'll connect you in a couple days. New customers take a little longer.

Anybody'd think we were in Spain or Mexico ... where nobody does ANYTHING in a hurry.

Re: TSI West: Anything (sCable & TDSL) coming down the pike Marc?

Tue, 10 Jun 2014 23:06:55 EDT

edugas posted : More like:
"imminently" is "before next quarter"
"soon" is "6 months+"
"on the horizon" is "sometime in the next fiscal year"
"we hope to get XYX to do" is "lolwat?"