http://www.dslreports.com/forum/Re-DSL-Problem-with-unstable-connection-Speed-provisioned-2-times-already-29388141 en Sat, 26 Mar 2022 13:54:53 EDT Sat, 26 Mar 2022 13:54:53 EDT http://www.dslreports.com/forum/Re-DSL-Problem-with-unstable-connection-Speed-provisioned-2-times-already-29398299 http://www.dslreports.com/forum/Re-DSL-Problem-with-unstable-connection-Speed-provisioned-2-times-already-29398299 Fri, 18 Jul 2014 13:01:44 EDT http://www.dslreports.com/forum/Re-DSL-Problem-with-unstable-connection-Speed-provisioned-2-times-already-29398072
I asked the tech about an extender but he never gave me a straight answer about it. I may just roll with this and see how this does. At my distance, do you think an extender would do much at all or should I just call up frontier or email a GM and just give it a shot anyway?

Suppose I don't have anything to lose, yeah?]]> http://www.dslreports.com/forum/Re-DSL-Problem-with-unstable-connection-Speed-provisioned-2-times-already-29398072 Fri, 18 Jul 2014 11:34:44 EDT http://www.dslreports.com/forum/Re-DSL-Problem-with-unstable-connection-Speed-provisioned-2-times-already-29396316
In the case of Frontier, it's possible that when you were first initially connected up with DSL, an ADSL Extender was installed somewhere on your line. In my area back when I still used Frontier's DSL services, these were useful for getting 1Mbps to those just outside the normal reach of DSL from an RT or CO. The techs in my area found that these devices often blew from lightning or went bad, so DSL Service would typically degrade or disappear entirely until the extender was replaced. This is another thing to consider.

Usually, the best way to tell if a line is going south is to check over your home's phone service. If you have a Landline, you can kill the dial tone and check for unusual noises like static, humming, buzzing, or other conversations. Hearing any one of these is indicative of a problem somewhere, but not always.

An RT, otherwise known as a Remote Terminal, is usually a "box" as many people see them which acts like a mini central office. In most cases voice and data services will meet up here and then hit a Fiber carrier back to the central office. Many people consider these lines to be virtually served. Other times these "RTs" are simply DSLAMs that are inserted in-line with a pre-existing circuit.

So with that said, if length is an issue, we could be dealing with an in-line extender. Ideally reducing length and any potential excess wiring (like bridge taps) are the best and quick ways to get DSL back up and running. If the problem is due to a degrading copper trunk, that can become costly to fix. Overall, this is likely Frontier's problem to fix. If they can't deliver the 1Mbps sync to you with what they have, then they will need to come up with an alternative for you.]]> http://www.dslreports.com/forum/Re-DSL-Problem-with-unstable-connection-Speed-provisioned-2-times-already-29396316 Thu, 17 Jul 2014 16:18:10 EDT http://www.dslreports.com/forum/Re-DSL-Problem-with-unstable-connection-Speed-provisioned-2-times-already-29396311 http://www.dslreports.com/forum/Re-DSL-Problem-with-unstable-connection-Speed-provisioned-2-times-already-29396311 Thu, 17 Jul 2014 16:16:20 EDT http://www.dslreports.com/forum/Re-DSL-Problem-with-unstable-connection-Speed-provisioned-2-times-already-29396208
I may ask about that DSLAM and see what they say. And what do you mean about splicing into an RT? What's an RT? How would I go about asking them to do this for me if they even can? And man, if my internet has to be down for even 2 or 3 weeks, it'd be worth it for some higher speeds.

I called the tech back today and he told me that the ticket was resolved but he was wondering why nobody called me. So he put in another ticket and there should be a tech actually coming out soon. Though he did conclude that my lack of speed was due to distance.

At least my connection seems stable for the moment. So there's that.

Thanks for the replies, dudes.]]> http://www.dslreports.com/forum/Re-DSL-Problem-with-unstable-connection-Speed-provisioned-2-times-already-29396208 Thu, 17 Jul 2014 15:47:53 EDT http://www.dslreports.com/forum/Re-DSL-Problem-with-unstable-connection-Speed-provisioned-2-times-already-29395055
Hopefully a tech can do something for you. It also wouldn't hurt to ask if there is a DSLAM Closer to your home that you can be wired up to. Sometimes Frontier techs will do some wire splicing and trickery to get people DSL off of an RT, even when their line is supposed to haul back to the CO. It takes Frontier a bit of time and the line will be out for a bit, but if you can get such momentum going, it may be worth it in the long run.]]> http://www.dslreports.com/forum/Re-DSL-Problem-with-unstable-connection-Speed-provisioned-2-times-already-29395055 Thu, 17 Jul 2014 08:43:26 EDT http://www.dslreports.com/forum/Re-DSL-Problem-with-unstable-connection-Speed-provisioned-2-times-already-29393853 http://www.dslreports.com/forum/Re-DSL-Problem-with-unstable-connection-Speed-provisioned-2-times-already-29393853 Wed, 16 Jul 2014 16:56:47 EDT http://www.dslreports.com/forum/Re-DSL-Problem-with-unstable-connection-Speed-provisioned-2-times-already-29393508
The rep didn't know what that meant. I don't either.

And that being said, I got a call from a tech yesterday saying that an outside tech will be sent out [yesterday or] today to look at the line and I'd be called when that happens. I've not yet been called.]]> http://www.dslreports.com/forum/Re-DSL-Problem-with-unstable-connection-Speed-provisioned-2-times-already-29393508 Wed, 16 Jul 2014 14:43:56 EDT http://www.dslreports.com/forum/Re-DSL-Problem-with-unstable-connection-Speed-provisioned-2-times-already-29393336 http://www.dslreports.com/forum/Re-DSL-Problem-with-unstable-connection-Speed-provisioned-2-times-already-29393336 Wed, 16 Jul 2014 13:25:58 EDT http://www.dslreports.com/forum/Re-DSL-Problem-with-unstable-connection-Speed-provisioned-2-times-already-29389416 http://www.dslreports.com/forum/Re-DSL-Problem-with-unstable-connection-Speed-provisioned-2-times-already-29389416 Mon, 14 Jul 2014 22:30:18 EDT http://www.dslreports.com/forum/Re-DSL-Problem-with-unstable-connection-Speed-provisioned-2-times-already-29389390 http://www.dslreports.com/forum/Re-DSL-Problem-with-unstable-connection-Speed-provisioned-2-times-already-29389390 Mon, 14 Jul 2014 22:19:21 EDT http://www.dslreports.com/forum/Re-DSL-Problem-with-unstable-connection-Speed-provisioned-2-times-already-29389143
Hopefully they will have found and/or fixed something.]]> http://www.dslreports.com/forum/Re-DSL-Problem-with-unstable-connection-Speed-provisioned-2-times-already-29389143 Mon, 14 Jul 2014 20:41:46 EDT http://www.dslreports.com/forum/Re-DSL-Problem-with-unstable-connection-Speed-provisioned-2-times-already-29389092
Overselling normally will not cause connection drops unless you are A: virtually served and B: your latency or packet loss are to absurd numbers. Verizon managed to prove that you can mess up a DSLAM like that in this area by overselling badly. Normally if copper is in decent shape crosstalk shouldn't be too big of an issue, but in numbers it can be.]]> http://www.dslreports.com/forum/Re-DSL-Problem-with-unstable-connection-Speed-provisioned-2-times-already-29389092 Mon, 14 Jul 2014 20:17:37 EDT http://www.dslreports.com/forum/Re-DSL-Problem-with-unstable-connection-Speed-provisioned-2-times-already-29388498
Hopefully this yields some results. Or I suppose I"m going to actually try and get in touch with my area's GM.]]> http://www.dslreports.com/forum/Re-DSL-Problem-with-unstable-connection-Speed-provisioned-2-times-already-29388498 Mon, 14 Jul 2014 16:17:17 EDT http://www.dslreports.com/forum/Re-DSL-Problem-with-unstable-connection-Speed-provisioned-2-times-already-29388377
And are these the stats you're looking for? Sorry, I'm new at this. If you're looking for something different, just tell me how to get to it. I only really know how to get into the modem to find this stuff and that's about it.

Transceiver Statistics
Transceiver Revision 4.4.9.13.1.1
Vendor ID Code 4D54
Line Mode ADSL_re-adsl
Data Path INTERLEAVED

Transceiver Information Down Stream Path Up Stream Path
DSL Speed (Kbits/Sec) 448 445
Margin (dB) 6.7 9.2
Line Attenuation (dB) 71.7 40.1
Transmit Power (dBm) 17.4 12.2
FEC Errors 970862 20777
HEC Errors 2112 6222
CRC Errors 4602 0

]]> http://www.dslreports.com/forum/Re-DSL-Problem-with-unstable-connection-Speed-provisioned-2-times-already-29388377 Mon, 14 Jul 2014 15:29:11 EDT http://www.dslreports.com/forum/Re-DSL-Problem-with-unstable-connection-Speed-provisioned-2-times-already-29388261 http://www.dslreports.com/forum/Re-DSL-Problem-with-unstable-connection-Speed-provisioned-2-times-already-29388261 Mon, 14 Jul 2014 14:48:19 EDT http://www.dslreports.com/forum/DSL-Problem-with-unstable-connection-Speed-provisioned-2-times-already-29388141
I got Frontier maybe 3-ish years ago? When I first got it, My connection was stable enough. Maybe cut out once every 3-5 hours? I thought that was normal. Went on like this for maybe a year and a half. Then my connection started dropping every 5 minutes. Literally. And it was just out of the blue. Couldn't find a reason for it.

So I called up Frontier and their solution was to provision me to a lower speed. So I dropped from 1.5Mbps down to 0.9Mbps. Connection was stable for about 6 months maybe. Then the same thing happened. Connection cutting out every 5 minutes. No reason for it that I could find.

Once again I called them up and told them what was going on. They once again decided that the only course of action was to provision me to a lower speed. I went from 0.9Mbps down to ~0.4Mbps. Connection was stable again.

Now here I am at the present day and my connection is seemingly getting worse by the day. Sometimes it's stable for an hour or three, then starts cutting in and out every 2-5 minutes. Right now it seems to be stable again.

Their explanation to me was that my area was getting too congested with customers and that's what was/is affecting my connection. Given the time frame, I suppose it's plausible? But my speed seems insanely low as it is. I'm afraid if I contact them again, lowering my speed might be the solution again. And I just don't see that as a solution at all. I'm lucky if I'm able to load a super low quality youtube video as it is.

Do you think it could be their line going to my house that's degrading? I'm sure my house wiring is fine. And I've got no home phones hooked up.

Any suggestions or insight you guys can provide? I'm at my wits end here. If there's any specific information you guys need from me to help sort this out, I'd be happy to provide. Sorry for the long post, but I just don't know what to do.]]> http://www.dslreports.com/forum/DSL-Problem-with-unstable-connection-Speed-provisioned-2-times-already-29388141 Mon, 14 Jul 2014 14:12:12 EDT