dslreports logo
Search similar:


uniqs
3914
OneQuestion
join:2006-01-09
Toronto, ON

OneQuestion to FreeThinker

Member

to FreeThinker

Re: [DSL] Sagecom 2864-000000-002 vdsl2* (looking for alternative)

Search hits:
then use a router with DD-WRT. If I truly don’t trust my Sagecom modem, though, then I should set-up ... DD-WRT to use VPN so all the traffic going through my Sagecom modem is encrypted, but that would

I have a Sagecom 2864-000000-002 vdsl2 modem for Teksavvy’s DSL 25/10 service in Toronto. Overnight last night my modem lost all of the settings in it, including my teksavvy username, password, and custom DNS (unblock-us.com) which I had inputted into it. It seemed to have reset itself back to the factory reset and I got a Bell prompt asking me for my Bell username and password. I couldn’t access the internet. It did retain the password I had assigned to the router to access the admin page through »192.168.2.1. I went into the admin page on my modem and re-entered my teksavvy username and password and I was able to access the internet again, so problem solved.

I was wondering about would have caused this reset. My first guess was that it was a firmware upgrade. On the “About Connection Hub” it says my firmware is as follows:
Firmware Version: FAST2864_v68446
Rescue Version: FAST2864_v78446
Hardware Version: 2864-000000-002

Anyone else have a reset last night? Any way of determining whether this is the latest firmware version?

Now, I am probably being a bit paranoid, but I have been concerned about my modem getting hacked ever since the reports about Linksys and Netgear routers having backdoors in them. I have been wondering whether anyone has put the Sagecom modems through similar testing to see if there is a backdoor in them. I must admit that I had a pretty basic password for my Sagecom modem, that being just a single dictionary word. I changed this to a much more complex password today. My Teksavvy password is sufficiently complex. None of these passwords are reused on any other site. The Sagecom admin page shouldn’t be accessible from the internet, only from my internal network, but I am concerned that there might be some undocumented way of accessing it remotely. My concern is that someone may have hacked my Sagecom modem and installed malicious firmware. In theory malicious firmware could be used for remote access to my network, network traffic monitoring, and man-in-the-middle attacks. Is there any way for me to over-write the existing firmware with a new downloaded firmware version so I know it is a safe version? I did find the “Factory Reset” button in the admin page, but if the firmware was modified then this button could be rendered useless. I guess one option is for me to put the Sagecom modem into bridge mode and then use a router with DD-WRT. If I truly don’t trust my Sagecom modem, though, then I should set-up DD-WRT to use VPN so all the traffic going through my Sagecom modem is encrypted, but that would slow down my connection. I would rather just get comfortable that I can trust my Sagecom modem again. Any suggestions? Am I simply being too paranoid?

From reading this threat, it sounds like I would generally be better off switching to a SmartRG 505N. How do I do this switch? I assume I just phone Teksavvy up and ask for it. Will it cost me anything to switch?

Thanks.