Cox → Re: [PHONE] Phone install requires phone modem?

The problem is how is the tech going to do it when there is no phone jack anywhere near where the EMTA could be installed?
The people I have spoken to claim they can wire everything up provided there is a phone jack near or next to where the modem is going to be. I have not gotten any answers if that is not the case and I really do not want to have to go through the number porting process if this is going to be a problem.

The eMTA will need to have a phone jack readily accessible in order to service the rest of the outlets in the home. The technician may decide to install a cable outlet in such a location to facilitate that. Whatever the case may be you'll be able to work with your technician to best figure out how to overcome any challenges that may arise.

That isn't a problem. Your current Centurylink equipment doesn't need a outlet right? The EMTA can be hard wired to your punchblock. The punch block is where all the telephone lines go to and is probably in your basement or garage. Thats how they installed phone in my last apartment. Will look something (although hopefully neater) like this.

»www.dougk-ff7.net/DSCN0530.jpg

It may help to draw it out on paper. See if you can find a phone jack on the other side of a wall that has a coax outlet on it. It should not be too difficult to extend a phone jack through to the other side of the wall.

What is on the other side of the wall where the coax and telephone wiring attach to the house? Look at extending both cables through the wall and putting in an EMTA just for the phone, and keeping your existing cable modem for internet.

CenturyLink doesn't use any internal equipment. All of their equipment is outside very similar to the Cox NIU setup so it requires nothing to be done inside the home.

I have Cox scheduled to come out next week to inspect before doing the actual install and number port.
One phone agent is claiming they can install the phone emta modem outside in the panel box.
I have doubts about that but we will see.

My point was it doesn't matter what kind of equipment it is, as long as you can get a RJ11 out of it with a dial tone, then you can plug that wire into the punch block which feeds all the phone outlet. This is how it should be done IMO. I am surprised no one is backing me up on this. Could a Cox employee confirm what I am saying?

From what I've seen, Cox Residential Telephone installs are done like VOIP installs. Telco network is disconnected at the NID. EMTA is installed near an existing phone jack. RJ11 cord is connected to jack on EMTA and then connected to existing phone jack to feed service through house. Installers will usually do what they can to accommodate the customer, but most installers (around here) are contractors and look for the quickest and easiest way to get it done.

We know.
That is what I along with others are discussing.
The output from the EMTA goes into a phone outlet which is then bridged with the other home phone jacks via the punch block outside.
It is difficult when there is no phone outlet anywhere near a coax outlet where the EMTA must plug into. The previous NIU setup did not require this kind of equipment to be installed inside.

It is not going to be the typical easy install call for whatever tech comes out here.
I was just checking to see if the old NIU type was a viable option which I have now confirmed isn't.

Nevermind. I give up. Good luck on your issue though.

Most houses in phx dont have a punch down panel, most phone wiring is run in a series throughout the home, with the only common point being outside. His issue is that where he has a coax connection there is no phone jack to back feed the dial tone. This is a simply corrected issue, the technician will either run a coax outlet to a wall with a phone jack or a phone outlet to a wall that has a coax outlet.

Really? Even modern wiring? I understood his problem, I guess I just didn't understand the conditions. Most places I have lived throughout New England have been parallel. Is it a local code thing?

It's cheap builders and no basements. My brother bought a new house about four years ago. He paid a little extra for a 'wiring upgrade'. There are four Cat5e runs to phone jacks and four RG6 coax runs that all terminate to a wall cavity with an outside cover plate where the NID would be located.

In the South S.F. Bay Area of California, punch down blocks are common in MDUs, but rare in single family residences. High end, and custom built homes might have them, but mass produced low end to mid range housing generally will not have them, unless special order is placed by buyer.

Things must be different West Coast. Every house I can think of, including friends and families, have punch down blocks. Guess I should consider this is a national forum. Sorry for derailing the thread, I just thought a option was being overlooked.

If the Centurylink and Cox equipment are both outside next to each other (typical setup) then just have the tech run a coax and phone outlet through the wall the equipment is already mounted on (so long as you have a power source and this is an option). Problem solved.

That is also an option if power is available where the equipment is.

One of my rental properties has a Cisco DPQ3212 outside in an equipment panel that has power for the sprinkler controller among other things. The Arris NIU went bad and the tech must have just replaced it like that. He ran the Coax and phone wiring through a weatherproof shielding of some sort from the plastic Cox enclosure to the equipment panel.

I know here in Arizona it is more common to have power receptacles outside so it could be another choice.