dslreports logo
 
    All Forums Hot Topics Gallery
spc
Search similar:


uniqs
942
niagarak
join:2005-10-19
Toronto, ON

niagarak

Member

[Email] Email/Webmail not working

I'm on DSL in downtown Toronto, if that makes a difference. I cannot access at all either the Pop mail server or webmail.
CanadianISP
Premium Member
join:2008-04-09
Pembroke, ON

CanadianISP

Premium Member

Yeah: Someone needs to kick the outbound mailserver: It's down, again

TSI Andre
Premium Member
join:2008-06-03
Chatham, ON

TSI Andre to niagarak

Premium Member

to niagarak
I just checked and mine seems to be running fine now. Can you confirm if yours is ok?

Also, the current ETA for a system upgrade to patch this is this Wednesday
CanadianISP
Premium Member
join:2008-04-09
Pembroke, ON

CanadianISP

Premium Member

Mail is sending normally, again - It appears it was down for approximately one hour.

TSI Andre
Premium Member
join:2008-06-03
Chatham, ON

TSI Andre

Premium Member

Ok. Thanks for confirming. Sorry for the delay and inconvenience. We should have this fixed on Wednesday (permanently)!

Charlee
Premium Member
join:2013-09-05
canada

Charlee

Premium Member

said by TSI Andre:

We should have this fixed on Wednesday (permanently)

Awesome!!!
niagarak
join:2005-10-19
Toronto, ON

niagarak to CanadianISP

Member

to CanadianISP
As he said.
jacketfeng
join:2008-12-21
Toronto, ON

jacketfeng to niagarak

Member

to niagarak
just down again?

TSI Andre
Premium Member
join:2008-06-03
Chatham, ON

TSI Andre

Premium Member

Hey guys,

Sorry for the last minute changed however I have just been informed that we ran into some issues which is causing the fix to be delayed by a week. The new date is now the 26th at 3am. We will be sending customer notices shortly.

Cheers,

Andre
jacketfeng
join:2008-12-21
Toronto, ON

jacketfeng

Member

said by TSI Andre:

Hey guys,

Sorry for the last minute changed however I have just been informed that we ran into some issues which is causing the fix to be delayed by a week. The new date is now the 26th at 3am. We will be sending customer notices shortly.

Cheers,

Andre

it takes long time to load up the email.
bbiab
join:2004-05-26

bbiab to TSI Andre

Member

to TSI Andre
said by TSI Andre:

Hey guys,

Sorry for the last minute changed however I have just been informed that we ran into some issues which is causing the fix to be delayed by a week. The new date is now the 26th at 3am. We will be sending customer notices shortly.

Cheers,

Andre

Well how did it go?

TSI Andre
Premium Member
join:2008-06-03
Chatham, ON

TSI Andre

Premium Member

Here is what I got: "All done. Went as planned with even less downtime then expected."
Probitas
join:2014-06-05
Canada

2 edits

Probitas to niagarak

Member

to niagarak
I find it is still very slow and non responsive, with continuing connection errors. Right now I can't even log in to look at my mail.

I am using Firefox with Noscript running, but everything on the Webmail is allowed.

Works fine if you use a program like Outlook. But inside a browser it's just no good. Gmail is faster and more stable by comparison.

TSI Andre
Premium Member
join:2008-06-03
Chatham, ON

TSI Andre

Premium Member

Ok. We will need to gather some details from you. Can you post in the direct?
Probitas
join:2014-06-05
Canada

Probitas

Member

Yeah

TSI Andre
Premium Member
join:2008-06-03
Chatham, ON

TSI Andre

Premium Member

Thanks! Our NOC team is aware that we are about to send them some info so there are eyes on this

JenSuisUn
Premium Member
join:2006-02-23
Chatham, ON

JenSuisUn to niagarak

Premium Member

to niagarak
NOC has done an update, can people double check if the service is working or not.

jmck
formerly 'shaded'
join:2010-10-02
Ottawa, ON

jmck

Member

said by JenSuisUn:

NOC has done an update, can people double check if the service is working or not.

the issue never seems to be that it doesn't work, it seems to just stop working randomly X days/hours after you've likely just 'rebooted' it.

RizzleQ
Cunningham's Law Enthusiast
Premium Member
join:2006-01-12
Windsor, ON
Ubiquiti UDM-Pro
Ubiquiti U6-LR

RizzleQ to JenSuisUn

Premium Member

to JenSuisUn
said by JenSuisUn:

NOC has done an update, can people double check if the service is working or not.

Sweet! The new IceWarp 11 is very nice!

For anyone who somehow missed the popup when you login here's a video detailing the changes:

»youtu.be/3wwSkRzgKlI

oceros37
join:2013-07-20
St Thomas, ON

oceros37 to jmck

Member

to jmck
said by jmck:

the issue never seems to be that it doesn't work, it seems to just stop working randomly X days/hours after you've likely just 'rebooted' it.

Nonsense. Reboots are for common peasants. They have reconfigured the server uptime to 0.
mr_hexen
join:2007-08-02
Brampton, ON

mr_hexen to niagarak

Member

to niagarak
webmail and IMAP clients are still stupid slow. Upgrade the hardware, not software please

TSI JoeC
Premium Member
join:2013-07-29
Chatham, ON

TSI JoeC to niagarak

Premium Member

to niagarak
Hi all!

Anyone still having issues with webmail, we'd ask that you post in our direct forum so we can address these issues individually.

Thanks for your patience in the meantime!

Regards,
TSI Joe-C