Topic 'Re: Can I move my TWC Whole House DVR client to another room?' in forum 'Time Warner Cable - Legacy ' - dslreports.com

Re: Can I move my TWC Whole House DVR client to another room?

Thu, 08 Jan 2015 08:16:50 EDT

WHDVR posted : After further review, it turns out that there is a problem with the amps. While the amp did not impact the use of the WH DVR features, it did impact some if my premium channels.

As part of the WH DVR promotion, I get 1 year if the HBO's, MAX's, EPIX, etc. I discovered that channels 500+ were hit or miss on the Client box. e.g. I might get 511 and 513, but not 512, 514, etc. 531 might be OK, but not 532, etc. It wasn't consistent. Each reboot of the box might change the 1 or 2 channels from each set of premium channels that would work.

As soon as I removed the amp that was in the run from the source to the WH client, all of the premium channels worked fine. The splitters did not seem to have any impact and removing the amp did not seem to impact any of the downstream "basic cable" TV's, so I'm good to go.

The bottom line appears to be this: moving the Client will require testing at the desired location, not just for WH DVR access, but also for premium channel access.

Re: Can I move my TWC Whole House DVR client to another room?

Wed, 07 Jan 2015 17:27:24 EDT

Jabbu posted : There are too many variables to blanket statement WH scenarios. OP's solution on talking with the installer was the best outcome.

Re: Can I move my TWC Whole House DVR client to another room?

Wed, 07 Jan 2015 03:18:00 EDT

bradenmcg posted : I'm somewhat surprised that works, since MoCA is generally supposed to be fine across one or more splitters, but supposedly an amp will usually break it.

Re: Can I move my TWC Whole House DVR client to another room?

Fri, 02 Jan 2015 18:47:08 EDT

WHDVR posted : The Whole House DVR install is complete and working. The technician and I discussed my current layout (diagram links below) and we discussed my desire to possibly move the Client box at a later date. We talked about splitters, amps, signal strength, frequencies, etc. Thank you all for the information that allowed me to have that conversation.

We agreed to the following process:

1 - He would test the signal strength to the house to make sure that was OK. If it was, he would proceed with the installation. If not, he would deal that with that issue first.

2 - He would then install MoCA filters on the incoming line and on the back of the Modem. These were required regardless of what we did next.

3 - He would replace the Main DVR, leaving the TAP and TWC Splitter as is. (see "Before Install") diagram link. The only difference would be the addition of the MoCA filter before the Tap.

4 - He would put the Whole House client anywhere I wanted, even if it was after an amp and/or splitters and see it it worked. If it did, he would leave it installed. If not, he would install a direct length of cable from the TWC splitter to the Client. That would tell us if the amp and/or splitters were the issue.

Here is the Before Whole House DVR Install link:

»i440.photobucket.com/alb ··· b1a4.jpg

As can be seen from the following After Whole House DVR Install link, the Client box was installed after an amp and 2 splitters. It works just fine, talking back and forth and allowing viewing of DVR'd shows on the Client TV.

»i440.photobucket.com/alb ··· 934f.jpg

The tech and I agreed that while everything appears to be fine, even with the amp and splitters in the circuit, there is no guarantee that I can just pick up the Client and hang it off of any of the other cables in the house. Each one would be a "try it and see" install, knowing that if it doesn't work, a dedicated cable run back the TWC splitter should solve the issue. He said that as long as the House symbol appears on the display of both boxes, I should be good to go.

Thanks once again for all of the information. I don't think the technician would have been as nice and as accommodating as he was if I hadn't been able to talk intelligently about the possible issues with what I wanted done.

Re: Can I move my TWC Whole House DVR client to another room?

Fri, 02 Jan 2015 01:07:39 EDT

WHDVR posted : Thanks. It looks like I'll be rearranging some cable runs. I've got it all diagramed, so I'll discuss it with the install tech tomorrow, but I'm a lot more prepared now.

My guess is that he'll tell me he has to remove the amp that goes to the room where I want the client initially installed. Moving it later will take some cable pulling, but all that takes is time.

Re: Can I move my TWC Whole House DVR client to another room?

Fri, 02 Jan 2015 00:15:58 EDT

WHDVR posted : re: "You would need a filter on anything that is not part of the WH system"

"Anything" doesn't include TV's where there is no set-top box, does it? I'm talking about TV's that will only be used for "basic cable" viewing.

Re: Can I move my TWC Whole House DVR client to another room?

Thu, 01 Jan 2015 23:25:26 EDT

OpTiC posted : It is first gen modem like the SB6120 has moca interference. Second gen sb 6121 and the sb 6141 has a moca rejection filter built in, third gen sb 6183 also has the moca rejection filter built in

Re: Can I move my TWC Whole House DVR client to another room?

Thu, 01 Jan 2015 23:23:56 EDT

PamelaTS posted : That would seem to contradict the cisco installation guide. With the exception of cable modems that are susceptible is moca interference. Which raises my next question. Is a motorola sb6141 susceptible too moca interference?

Re: Can I move my TWC Whole House DVR client to another room?

Thu, 01 Jan 2015 23:13:41 EDT

hobgoblin posted : "Shouldn't the install need only one filter were it enters the house. Wouldn't any additional filters be minutia/make work and a waste of time, effort and a filter ($)."

You would need a filter on anything that is not part of the WH system

Hob
--
"A foolish consistency is the hobgoblin of little minds."
- Ralph Waldo Emerson

Re: Can I move my TWC Whole House DVR client to another room?

Thu, 01 Jan 2015 23:09:42 EDT

PamelaTS posted :

said by Jabbu:

Yes and no, the tech will install moca filters, on the line coming in and all lines not whole house... So you can move the box, then you need to locate the filters and move the filter, so the two whole house boxes have no filters on the coax.

Shouldn't the install need only one filter were it enters the house. Wouldn't any additional filters be minutia/make work and a waste of time, effort and a filter ($). I just moved and while I'm not TWC TV customer I requested they install a moca filter so I could switch to moca for my TiVo's. The new apartment is the first in years that actual had a cable drop in every room.

I do not have a filter at my modem and everything seems top be fine. Our should I place a filter at the modem?

--
---- Insanity: doing the same thing over and over again and expecting different results.
---- Albert Einstein

--
TWC [30/5] / Motorola SB6141 / ASUS RT-AC66R (fw:3.0.0.4.376_3626) / DLink DAP-1522

Re: Can I move my TWC Whole House DVR client to another room?

Thu, 01 Jan 2015 21:23:23 EDT

hobgoblin posted : Jabbu's advice is good. He works in the business. Optic's advice is constantly flawed.

Hob

Re: Can I move my TWC Whole House DVR client to another room?

Thu, 01 Jan 2015 21:01:42 EDT

thorin posted : like Jabbu said, its yes and no. If the WH equipment is behind an amp and the counterpart is not, the MOCA won't connect since the return doesn't support 1100mhz. Splitters can be hit and miss.

Re: Can I move my TWC Whole House DVR client to another room?

Thu, 01 Jan 2015 19:08:04 EDT

OpTiC posted : No not true. I have a spitter between my client line in my bed room and my main DVR a separate line to my main DVR.

Re: Can I move my TWC Whole House DVR client to another room?

Thu, 01 Jan 2015 18:55:37 EDT

WHDVR posted : I was told by "someone" that I can't have a splitter between the source and the cable drop where I want to put the client. In other words, my current set up uses an amp and splitter to get basic cable to three 2nd floor bedrooms. "Someone" said I can't simply hang the client off of one of those lines because of the splitter.

Is that "someone" correct?

Re: Can I move my TWC Whole House DVR client to another room?

Thu, 01 Jan 2015 14:31:13 EDT

OpTiC posted : You don't need to locate the filter. The tech will put a Moca filter where your drop comes to your house. Then a filter for Moca rejection to your modem. There isn't a filter connecting to the boxes .

Edit: never mind incorrect information

Re: Can I move my TWC Whole House DVR client to another room?

Thu, 01 Jan 2015 14:10:50 EDT

Jabbu posted : Yes and no, the tech will install moca filters, on the line coming in and all lines not whole house... So you can move the box, then you need to locate the filters and move the filter, so the two whole house boxes have no filters on the coax.

Re: Can I move my TWC Whole House DVR client to another room?

Thu, 01 Jan 2015 12:30:03 EDT

OpTiC posted : You can move the box anywhere because it's using Moca technology. You need a box Moca compatible because Whole House requires that.

Can I move my TWC Whole House DVR client to another room?

Thu, 01 Jan 2015 12:26:44 EDT

WHDVR posted : Happy New Year!

I am having my TWC service upgraded to Whole House DVR with one main DVR box and a non-DVR client box. The technician is coming tomorrow and at this time I haven't made a final decision as to where I want the client box installed. I have cable running to almost every room in the house, so here is my question:

If I have the technician install the client box in Room A, can I easily move it to Room B whenever I want? Can the client just hang off the end of any cable run and work correctly?

Thanks for any information you can provide.